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Premiere Collectibles

202 条评价

3.7202 条评价
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关于 Premiere Collectibles

数据更新
网站
premierecollectibles.com
分类
媒体与出版
所在地
United States · Franklin
状态
待认证
近 12 个月
202 条评价
差评回复率
65%(37/57 条)
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Premiere Collectibles靠谱吗?

Premiere Collectibles(premierecollectibles.com)在 OK.one 的综合评分为 3.7 分(满分 5 分),基于本站收录的 202 条用户评价,属于媒体与出版分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 65% 的差评。数据最后更新于 2026-08-11。

用户怎么说

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Michael Kelly · 写过 2 条评价 · 已认证 · 体验于 2026-06-16 ·

从未收到过我的签名黑胶唱片

从未收到过我签名的黑胶唱片。根据追踪信息,它仍在东海岸的美国邮政局设施内穿梭。我在购买之前询问是否可以将其运送到当地的联邦快递商店供我提货,这意味着他们必须通过联邦快递运送,并且他们可怕的聊天机器人向我保证这没有问题,但他们通过美国邮政运送,但被联邦快递拒绝了。现在它处于永久的困境中。糟糕的客户服务。

Premiere Collectibles 回复2026-07-20

Thank you for sharing your feedback, Michael. We’re truly sorry to hear about the shipping issues and understand how frustrating this experience has been. A replacement order has already been processed, and we appreciate the opportunity to make this right. Thank you for your patience while we worked through the issue, and we hope the replacement arrives safely and restores your confidence in us.

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Alice Beach · 写过 3 条评价 · 已认证 · 体验于 2026-06-22 ·

交货快捷

Premiere Collectibles 回复2026-07-20

Thank you, Alice! We're so happy to hear your order arrived quickly. We appreciate your support and hope you enjoy your new collectible! ✨

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Bill Stauffer · 写过 2 条评价 · 已认证 · 体验于 2026-06-15 ·

蜗牛列车

我点的是蜗牛列车。它确实到了。它完好无损地到达了。

Premiere Collectibles 回复2026-07-20

Thank you, Bill! We're glad your order arrived safely and in perfect condition, even if it felt like it took the scenic route. We appreciate your patience and hope you enjoy your new collectible! 🚂✨

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Bonnie Sisk · 写过 1 条评价 · 已认证 · 体验于 2026-06-15 ·

伟大的

服务非常满意。

Premiere Collectibles 回复2026-07-20

Thank you, Bonnie! We're delighted to hear you were very satisfied with our service. We truly appreciate your support and look forward to serving you again! ✨

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Timothy Moonan · 写过 4 条评价 · 已认证 · 体验于 2026-06-22 ·

错误项目更正

收到了错误的物品,返回并获得正确的物品是一场噩梦。截至目前,我仍然没有收到正确的物品。

Premiere Collectibles 回复2026-07-21

Thank you for your feedback, Timothy. We're truly sorry you received the wrong item and that resolving it has been such a frustrating experience. This isn't the level of service we strive to provide. Our Customer Service team will be reaching out with an update on your replacement order. We appreciate your patience and the opportunity to make this right.

预售书

一切都像他们说的那样准时安全到达。我做了两次不同的预售,并按预期走到了一起。

Premiere Collectibles 回复2026-07-21

Thank you, Andrew! We're so glad everything arrived safely. It’s great to hear your preorders came together perfectly. We appreciate your support and hope you enjoy your new additions! 📚✨

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Melinda Cooper · 写过 2 条评价 · 已认证 · 体验于 2026-06-11 ·

书和广告上的一模一样

书和广告上的一模一样,送货也很快。我对 Premiere Collectibles 非常满意,肯定会再次从他们那里购买。

Premiere Collectibles 回复2026-07-20

Thank you so much, Melinda! We’re thrilled to hear your book arrived quickly and was exactly as described. It means a lot to know you had such a positive experience, and we can’t wait to help you find your next signed collectible! ✨

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Joanne Shortley-Lalonde · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·

花了7个月才收到我的订单!

Premiere Collectibles 回复2026-07-20

Thank you for your feedback, Joanne. We’re truly sorry your order took so long to arrive. We understand how frustrating a seven-month wait must have been, and we apologize that your experience did not meet expectations. We appreciate you sharing your experience, and your feedback will help us continue improving our fulfillment and communication for future releases. 📚

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Chris · 写过 12 条评价 · 已认证 · 体验于 2026-06-18 ·

绝对完美

Premiere Collectibles 回复2026-07-20

Thank you, Chris! We couldn't ask for a better compliment. We're so glad everything was just right, and we truly appreciate your support. Enjoy your collectible! ✨

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PATRICK DEVINE · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

产品很棒。

Premiere Collectibles 回复2026-07-20

Thank you, Patrick! We're so glad you're enjoying your collectible. We appreciate your support and look forward to helping you add more great pieces to your collection! ✨

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Janet · 写过 6 条评价 · 已认证 · 体验于 2026-06-19 ·

喜欢在这里买书

Premiere Collectibles 回复2026-07-20

Thank you, Janet! That’s wonderful to hear. We’re so glad you enjoy shopping with us, and we truly appreciate your continued support. Happy reading and happy collecting! 📚✨

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Heather K · 写过 4 条评价 · 体验于 2026-07-16 ·

优质的服务

优质的服务,我的 JSA 认证亲笔签名 Kim Thayil 回忆录非常完美! 😃

Premiere Collectibles 回复2026-07-20

Thank you, Heather! We’re thrilled to hear your JSA-authenticated Kim Thayil memoir arrived perfectly and that you had an excellent experience with us. It’s always exciting to know a special signed piece has found a great home. Enjoy your new addition, and thank you for choosing Premiere Collectibles! ✨

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Travis Wheeler · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·

LP 完全滑到了后面……

黑胶唱片完全滑到了纸板后面,我不得不把它全部拆开才能把它放在正确的位置。但由于所有的运动,有大量的纸板灰尘我无法清除。有点令人失望,但我已尽力修复它。我还以为这会是一张彩色密纹唱片,其实只是普通的黑色黑胶唱片。

Premiere Collectibles 回复2026-08-04

Thank you for sharing your feedback, Travis. We’re sorry to hear that your LP arrived with these issues and that the item did not meet your expectations. We understand how important the condition and details of a collectible are to our customers. We appreciate you bringing this to our attention. Our Customer Service team will be reaching out to review your concerns and assist with a resolution. Thank you for giving us the opportunity to resolve this for you.

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Debra Martin · 写过 1 条评价 · 已认证 · 体验于 2026-06-17 ·

不满意我的订单不是我所期望的

我最近订购了一张“限量多色签名版”(99 张中的一张),有 The Offspring Americana 亲笔签名。 我确实收到了。 我没有立即打开它。我现在打开它,却发现它是黑色的,而不是“彩色签名版”。 我很高兴收到一张黑色黑胶唱片。我不认为黑色是“多色签名版”。这是误导性和欺骗性的。你们的网站上明确写着“多色签名版”,我有具体措辞的截图。虽然我理解“多色签名版可能代表实际签名是“多色”,但它误导了实际的 VINLY 是黑色的。总体而言 - 对 Premiere Collectibles 非常不满意。如何解决这个问题? 订单#1509318 追踪382105871133 黛比·马丁

Premiere Collectibles 回复2026-08-04

Thank you for sharing your feedback, Debra. We’re sorry to hear that the item you received did not meet your expectations. We understand how important it is for collectors to receive the exact edition they were expecting, especially with limited collectibles. We appreciate you bringing your concerns to our attention. Our Customer Service team will be reaching out to review your order and assist with your concerns. Thank you for giving us the opportunity to make this right.

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Andrew Matthews · 写过 1 条评价 · 已认证 · 体验于 2026-06-11 ·

购买的商品很快就到了,而且状态良好……

购买的商品很快就到了,状态良好

Premiere Collectibles 回复2026-07-20

Thank you, Andrew! It’s great to hear everything arrived just as it should. We put a lot of care into getting these items safely to collectors, and we’re glad your experience was a smooth one. Happy collecting! 📚

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Carmen · 写过 1 条评价 · 已认证 · 体验于 2026-06-10 ·

我喜欢我收到的产品

我很喜欢收到的产品,但花了将近一年的时间才收到。在他们告诉我造成延误的原因之前,我不得不给他们发电子邮件要求退款。如果他们能够联系我们并让我们知道导致延误的原因,我会给更多的星星。

Premiere Collectibles 回复2026-07-20

Thank you for sharing your feedback, Carmen. We’re happy to hear that you love the products you received, but we sincerely apologize for the extended wait and the frustration caused by the lack of proactive updates. We understand how important communication is, especially when an order experiences an unexpected delay. Your feedback is valuable, and we’ll continue working on improving on overall customer experience throughout the fulfillment process.

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Aj · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

优秀的沟通能力

良好的沟通。安全交付。

Premiere Collectibles 回复2026-07-20

Thank you, AJ! We're so glad you had a great experience with us. We truly appreciate your support and hope to serve you again soon! ✨

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Nathaniel Grammer · 写过 2 条评价 · 体验于 2026-07-17 ·

预购亲笔签名的尖叫……

预订亲笔签名的《尖叫的生活》,如承诺般并受到保护。轻松订购并在整个过程中保持联系。老婆很喜欢这本书,谢谢!

Premiere Collectibles 回复2026-07-20

Thank you, Nathaniel! We're so happy to hear everything arrived safely and that the ordering process was smooth from start to finish. Best of all, we're thrilled your wife loves her signed copy. Thanks for letting us be part of such a special gift! 📚✨

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Amy · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

订单后 7 周,仍然没有商品…

订单后 7 周,仍未收到任何物品。

Premiere Collectibles 回复2026-07-20

Thank you for your feedback, Amy. We're sorry to hear you haven't received your order yet. We understand how frustrating that must be. After reviewing your order, we can confirm that your Americana (Signed Vinyl) was shipped in June. Our Customer Service team will be reaching out to review the shipment details with you and help determine what happened. We appreciate the opportunity to look into this and assist with resolving the issue as quickly as possible. 📦

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BILL MCGILL · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

快速装运物品如所述

快速装运物品如所述。出现问题,但客户服务在 3 周内纠正了问题。

Premiere Collectibles 回复2026-07-20

Thank you, Bill! We're glad your order arrived quickly and exactly as described. We also appreciate your patience while we worked through the issue, and we're happy our Customer Service team was able to make things right. Thanks for your support! ✨