# Prepared Hero 评价与评分 > 来源: OK.one — https://ok.one/review/preparedhero.com - 域名: preparedhero.com - 分类: 家居与园艺 - 综合评分: 3.6 / 5 (103 条评价) - 评分分布 5→1 星: 59% / 5% / 4% / 4% / 28% - 所在地: United States - 数据更新: 2026-08-10 Prepared Hero（preparedhero.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 103 条用户评价，属于家居与园艺分类，口碑一般。评价两极分化：64% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 97% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★☆☆☆☆ 买了准备好的英雄隐私笔…… - Jennifer Taylor Canada · 2026-08-06 为我自己和喜欢旅行的女儿们购买了Prepared Hero隐私笔。圣诞节时送给他们的，但是当我女儿去给她的充电时，它就不起作用了。退货政策只有 30 天，所以我们运气不好 - 相当昂贵的教训。 ### ★★★★★ 很棒的家庭安全毯 - Katherine Lynch · 2026-08-05 我以前曾向他们订购过；将它们分发给我们的孩子，让他们手头有，当我们用完防火毯时，我知道我必须重新订购。 这些都很棒，很容易使用，而且可以完成工作。 我最近的订单包括 2 个小型灭火器。我会把一张放在我的车里。 > 商家回复 (2026-08-06): Hello! Thank you for your continued support! We're so glad to hear you've chosen our products to help keep your family prepared. It's wonderful to know the fire blankets have given you confidence, and we hope the two Hero Fire Sprays provide you with added peace of mind—keeping one in your car is a great idea ### ★★★★★ 很高兴 - Terrie · 2026-08-05 很棒的客户服务！ 我关于消防喷雾的电子邮件立即得到了回复。 消防毯已经证明了自己，因为我女婿前几天用它来扑灭厨房里的火灾！ 谢谢 ！！！！！ > 商家回复 (2026-08-06): Hello! Thank you so much for your wonderful feedback! We're delighted to hear our team was able to assist you promptly. It's especially meaningful to know the Fire Blanket was there when your son-in-law needed it and helped put out the kitchen fire safely. We truly appreciate your support and are grateful to be part of keeping your family prepared. Stay safe, and thank you for choosing Prepared Hero! ### ★☆☆☆☆ 警告……欺骗性商业行为。 - Kristie Kochevar · 2026-07-29 我购买了这些毯子送给我的孩子们，这样他们就可以在紧急火灾情况下做好准备。我不知道的是，这家公司欺骗性地让你注册成为他们的 VIP 会员，并每月向你收取 29.99 美元的费用。我的丈夫负责处理账单，所以我没有意识到我已经被收取了 6 个月的这笔费用。当我打电话要求他们退还我的钱时，因为我从未激活过该会员资格，但他们拒绝了。我很生气他们在我不知情的情况下将其添加到了我的帐户中。不要从这家公司购买。 > 商家回复 (2026-07-30): Hello! We're sorry to hear about your experience. Our VIP Membership is completely optional and is presented during checkout for customers to choose whether to enroll. If you have any questions about your membership, charges, or need further assistance, please contact our support team—we'll be happy to review your account and provide any clarification needed. ### ★★★★★ 我的烧烤炉栅栏着火了……再也没有了。 - Lawrence Evans · 2026-07-28 我希望我代表许多丈夫和父亲……当谈到照顾家人及其安全，尤其是火灾时，你说得再多也不为过。我决定购买四件装；一间用于我的厨房，一间用于我的室外烧烤区。顺便说一句，我的烧烤架着火了，我的栅栏着火了。消防部门的一次愉快的访问。 “这是由于下面的油脂太多造成的。”他们说。事情发生时我什至不在家。我和我的朋友一起参加当地的车展，而我的妻子和她的女朋友为我们做了一些烧烤。我只能想象会发生什么。他们能够通过其他方式将其扑灭。 我很高兴我们现在有了准备好的英雄毛毯。这让我和其他人都放心了，我很高兴知道我的家人是安全的，我也给了我妻子的父母，让他们在厨房里放了一个，因为他们有煤气炉，我也给了我即将结婚的大女儿，让她在厨房里放了一个。 我不希望我家里的任何人三思而后行，希望不要说“我本来可以”，“我会”，“我应该！”。做吧！只要拿上毯子，别再浪费时间了，保护你的家人。 使这家公司变得更好的是他们拥有出色的产品和出色的客户服务。您没有更多的借口，所以保护您的家人 - 今天！ 真诚的， 拉里 - 加利福尼亚州峡谷湖 > 商家回复 (2026-07-28): Hello Lawrence! Thank you so much, Larry! We're truly grateful for your thoughtful review and for trusting us to help protect your family. Knowing our products provide you with peace of mind means everything to us. We appreciate your support and kind words about our customer service! ### ★☆☆☆☆ 不要购买这些 - Jeff P. · 2026-07-24 不要购买这些！ “根据我的经验”，他们会让你陷入每月收费的陷阱，而你从未签署过这些费用，然后拒绝退还他们从你那里偷走的东西。声称您是购买他们的防火毯的 VIP 成员 - 让您有每月被他们无偿勒索的“特权”！转向克利尔..！ > 商家回复 (2026-07-27): Hello! Thank you for sharing your feedback. We're sorry to hear about your experience. Our VIP Membership is completely optional and is presented during checkout, where customers choose whether to enroll. If you have any questions about a membership charge or would like to cancel it, please contact our support team. We'll be happy to review your account. ### ★☆☆☆☆ 撕掉 - G Price · 2026-07-24 可怕可怕可怕。 以为我们只是给我们所有的孩子买一些毯子。 然后最终以每月订阅告终，无法退出或退款。 在其他地方购买防火毯，最终可以为自己省去麻烦并节省很多钱！ > 商家回复 (2026-07-27): Hello! We're sorry to hear you feel this way. Our VIP Membership is completely optional and is presented during checkout, where customers choose whether to enroll. If you have any questions, please contact our support team. We'll be happy to review your account and assist you. ### ★☆☆☆☆ 负五颗星！ - Vicki Niolet · 2026-07-21 负五颗星！！！ 读完所有负面评论后，我觉得我应该在 12 月购买圣诞礼物之前进一步研究一下这项业务。 现在我根本不相信这个产品在紧急情况下还能起作用。 这些人依赖的事实是，大多数人不会检查他们的银行账户是否有经常性费用。 即使在我打电话给该公司停止“服务”（以“折扣”价格购买他们的产品的选项）之后，他们仍然继续向我的银行账户收费。 如果其他人被这家卑鄙的公司欺骗，我很乐意参加集体诉讼并将他们告上法庭。 如果我可以给负星，我会给他们负五颗星！！！！ > 商家回复 (2026-07-21): Hello! We're sorry to hear about your experience. Please contact our Customer Support team so we can review your case and any charges on your account. We'd also like to clarify that our VIP Membership is completely optional and can be canceled at any time by contacting us. We'll be happy to investigate what happened and work toward a resolution. ### ★★★★★ 最佳客户服务 - Patricia · 2026-07-21 我订购了一些产品作为送给家人的礼物。处理我的订单的周转时间非常非常快。 不幸的是，我没有注意到我已经注册了VIP会员并支付了我无法承担的月费。我联系了客服，他们回复很快，很快就解决了问题，超出了我的预期。 我肯定会继续与Prepared Hero 开展业务。优秀的客户服务很少见，应该始终得到奖励。 > 商家回复 (2026-07-22): Hello! Thank you for your wonderful feedback! We're so glad our team was able to quickly resolve your VIP membership concern and exceed your expectations. We truly appreciate your support and look forward to serving you again! ### ★★★★★ 很棒的产品，但对服务感到失望。 - Tammy Canopy Buss · 2026-07-21 我妈妈给了我一个。 没有多想什么。 大约一年后，我的炉子突然着火了。 （我发誓我是个好厨师。） 我最终不得不抓起毯子，把所有的东西都扑灭了。所以，5 星。 但是，我又订购了一套毯子放在家里，并且已经付了钱，但他们从来没有来过。 42.97 美元已从我的帐户中扣除，但什么也没显示。订购日期：2026 年 4 月 24 日。所以，0星。 如果有人真正读到这些，我真的很感激某种回应。 我想买一些新毯子。 > 商家回复 (2026-07-21): Hello! Thank you for sharing your experience, and we're glad to hear the fire blanket was there when you needed it. We're sorry to hear about the issue with your recent order. Please contact our Customer Support team with your order details, and we'll be happy to review your case and assist you in getting this resolved as quickly as possible. ### ★★★★★ 快速地 - Angel Batlas · 2026-07-20 快速、专业且愉快的响应。 > 商家回复 (2026-07-20): Hi Angel, Thank you so much for taking the time to share your feedback! We're delighted to know you had a positive experience with our team. Comments like yours motivate us to continue providing the best support possible. If you ever have any questions about our products or need assistance in the future, please don't hesitate to reach out. We'll be here and happy to help. Thank you again for choosing Prepared Hero, and we hope you have a wonderful day! ### ★★★★★ 很棒的产品和客户服务！ - Gary Fenwick · 2026-07-14 > 商家回复 (2026-07-15): Hi Gary! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our product and our customer service. Your support means a lot to us, and we're grateful you chose Prepared Hero. If you ever have any questions or need assistance in the future, we're always here to help. ### ★★☆☆☆ 毯子很棒，会员资格就是抢钱 - Jill Rothe · 2026-07-10 毯子很棒。但要小心他们为您注册“免费”VIP 会员资格，然后每月向您收取 30 美元的费用，直到取消为止。 > 商家回复 (2026-07-11): Hello! Thank you for your feedback. Our VIP Membership is completely optional and selected during checkout. If you ever have questions about a charge or would like to cancel your membership, please contact us and we'll be happy to assist you. ### ★★★★★ 为我家人的安全提供保障。 - Lorie Daniel · 2026-07-09 > 商家回复 (2026-07-10): Hi Lorie, Thank you for sharing that with us. We truly appreciate your trust in our products and your commitment to the safety and protection of your family. If you ever have any questions or need assistance, please don't hesitate to reach out. We're always here to help. ### ★☆☆☆☆ 掠夺性销售行为——反复出现…… - Devon · 2026-07-08 掠夺性销售行为——原始订单上甚至没有明确说明经常性费用。最糟糕的是，五件物品中有两件损坏或失效。避开他们！ > 商家回复 (2026-07-08): Hi Devon, Thank you for contacting us. We're sorry to hear about your experience and appreciate you taking the time to share your feedback. We'd like the opportunity to review your concerns regarding the charges and the issues you experienced with your order. Please reach out to our support team with your order details so we can investigate and work toward a resolution. We're here to assist and will do our best to address your concerns and make things right. ### ★★★★★ 几秒钟内扑灭油脂火 - Jenna Desai · 2026-07-01 当我让油变得太热并突然起火时，准备好的英雄防火毯阻止了火势的蔓延。它使用起来很方便，几秒钟之内就能把火扑灭。我很感激我拥有这个产品。在他们的网站上填写一份快速表格后，他们向我发送了替代品。伟大的公司和产品。非常感谢我投资了它。 > 商家回复 (2026-07-02): Hello, Thank you for sharing your experience! We're so glad your Prepared Hero Fire Blanket helped put out the fire quickly and kept it from spreading. We appreciate your kind words. Stay safe, and thank you for choosing Prepared Hero! ### ★★★★★ 伟大的客户支持！ - Irene Barrow · 2026-06-28 我必须退回一些东西，客户支持专家格斯非常乐于助人且迅速！太感谢了！ > 商家回复 (2026-06-29): Hello! Thank you so much for your kind words! We're delighted to hear that Gus was able to assist you promptly and make your return experience a positive one. We'll be sure to share your feedback with him. We truly appreciate your support and hope to serve you again in the future! ### ★★★★★ 我们的 PREPAREDHERO 毯子拯救了我们…… - Elizabeth Turek · 2026-06-24 昨天我们的 PREPAREDHERO 毯子使我们的房子免于被烧毁！我当时站在距离厨房柜台上的一个便携式无线扬声器几英尺远的地方，突然它突然发出巨大的声音并起火！当时我手里拿着一个小盒子，我首先用它来扑灭火焰，然后我跑到我们存放 PREPAREDHERO BLANKET 的柜子前，拉下两条带子，松开毯子，然后迅速盖住燃烧的扬声器。抓起整个燃烧的扬声器和毯子，跑出门，把它扔到混凝土上，它仍然在燃烧，直到我再次盖住扬声器，最终火被扑灭。扬声器甚至把毯子烧了一个洞，太热了。我们非常感谢这条毯子，很高兴我们没有尝试使用灭火器！每个人都需要在家里拥有这些才能安心！谢谢准备好的英雄！贝丝和加里·T. > 商家回复 (2026-06-25): Hello Beth & Gary, Hello! Thank you for sharing your experience. We're so glad to hear that your Prepared Hero Fire Blanket helped contain the fire and keep your home safe. We're grateful for your support and relieved that everyone is okay. Stay safe, and thank you for choosing Prepared Hero! ### ★☆☆☆☆ 不需要的经常性费用 - Purplecatlady · 2026-06-23 我在2026年4月从这家公司订购了一些防火毯作为礼物送人，它们已经交付了。 然后我注意到我 5 月和 6 月的费用为 31.79；当我打电话时，那个人告诉我这是某种 VIP 服务。 像我看到的其他一些评论者描述的相同类型的费用一样，我要求退还 5 月和 6 月的费用。 他们同意退还六月的钱，但不同意五月的钱。 虽然我每个月都会查看我的信用卡对帐单，但我错过了五月的对帐单，直到我查看了六月的对帐单并开始回顾。 我建议任何从这里订购的人仔细检查他们的报表，以避免重复出现他们不希望出现的费用。 我打算打电话给我的信用卡公司来阻止这家公司。 > 商家回复 (2026-06-25): Hello, We're sorry for the confusion regarding the VIP Membership. The membership is optional and selected during checkout. If you need assistance with your account, please contact our support team and we'll be happy to help. ### ★★★★★ 客户服务很棒 - lp Jensen · 2026-06-19 客户服务很棒。 我为家人订购了四条毯子作为圣诞礼物。快递公司在我公寓楼的前门给包裹拍了一张照片，但它已经不见了，所以我做了最坏的打算。 准备好的英雄免费更换了所有毯子。 最近，六个月后，这个包裹在公寓邮箱附近的壁橱里被发现。 我通过电子邮件向准备好的英雄发送了他们的退货地址，他们很快回复说我不需要退货。由于优质的服务，另外四套公寓将更加安全 > 商家回复 (2026-06-20): Hello! Thank you for your kind words! We're so glad we could help when your package went missing, and we're happy it was eventually found. It's wonderful to know the extra blankets will help make even more homes safer. Thank you for choosing Prepared Hero and for supporting fire safety! --- - 全部评价与筛选: https://ok.one/review/preparedhero.com - JSON 接口: https://ok.one/api/companies/preparedhero.com - 评分口径与数据来源: https://ok.one/methodology/