# PTAC4Less 评价与评分 > 来源: OK.one — https://ok.one/review/ptac4less.com - 域名: ptac4less.com - 分类: 家居与园艺 - 综合评分: 4.4 / 5 (62 条评价) - 评分分布 5→1 星: 79% / 5% / 2% / 3% / 11% - 所在地: United States · Knoxville - 数据更新: 2026-08-10 PTAC4Less（ptac4less.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 62 条用户评价，属于家居与园艺分类，口碑良好。84% 的评价为 4 星及以上，11% 为 1 星；商家回复了 78% 的差评；近 12 个月新增 48 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 住在纽约并下了订单…… - arturo francisco blanco · 2026-06-03 住在纽约并从德克萨斯州的一家公司订购一台大型空调是——呃——令人畏惧——但卓越的客户服务完全消除了我的恐惧——干得好:) ### ★☆☆☆☆ 新收到的 Ptac 停止工作 - Julia Wadkins · 2026-04-21 · 已验证 新收到的 Ptac 停止工作。通知公司问题。即使我购买了延长保修期，也没有任何回应。 > 商家回复 (2026-04-21): Hello -- According to our records we tried to reach you on 11/13/25 along with a voicemail but did not hear anything back. We have not been able to get in contact with you to verify the serial number of the broken unit. ### ★★★★★ 零件完美契合 - Allen Myers Sr · 2026-03-05 · 已验证 零件完美配合，完全可操作 现在 ### ★☆☆☆☆ 我有一次非常令人失望的经历。 - Corey Robinson · 2026-02-07 由于沟通不畅和缺乏后续行动，我对 PTAC4Less 的体验非常令人失望。 12 月，我就购买翻新 PTAC 设备的事宜两次联系他们的客户支持人员，两次都收到了自动确认，但从未收到任何人的回复。我还得到了一个折扣代码，第二天就停止使用了。我尝试跟进，但再次没有收到回复。 当几周后终于有人回复时，我被告知他们不再生产翻新设备，一旦当前库存耗尽，就这样了。如果有人在我最初联系时做出回应，我可能已经完成了购买。 在进行大额采购时，客户服务响应至关重要，不幸的是 PTAC4Less 在这方面失败了。根据这次经验，我将把我的业务转移到其他地方。 > 商家回复 (2026-02-09): Hey Corey - thank you for taking the time to share this. We’re genuinely sorry for the frustration and missed opportunity you experienced. You’re absolutely right: timely communication is critical, especially for a purchase of this size, and we fell short. During a company transition late last year, some inboxes and processes were not handled as they should have been, and your messages were regrettably missed. That’s on us - and we understand how that led you to lose confidence and ultimately take your business elsewhere. We’ve since corrected those gaps and rebuilt our customer support processes to ensure every inquiry is answered promptly and clearly. While we’re no longer producing refurbished units, we do still offer competitive pricing on new units, and we’d genuinely appreciate the chance to earn back your trust. If you’re open to it, please reach out to us directly and we’ll make sure you’re personally taken care of. Either way, we appreciate your feedback - it helps us improve. ### ★★★★★ 通过他领导的电话与马克交谈...... - Darryl Lewis · 2026-02-05 · 已验证 通过电话与马克交谈，他引导我以优惠的价格找到了合适的产品。 > 商家回复 (2026-02-09): Thank you for the review! We’re glad Mark was able to guide you to the right product at a great price — we appreciate your business. ### ★★★★★ 定价非常好并且非常有帮助...... - Ken Johnson · 2026-02-04 · 已验证 定价非常好，Mark Twitty 先生提供的知识非常有用，使订购变得轻而易举。 > 商家回复 (2026-02-09): Thank you for the great feedback! We’re glad the pricing and Mark’s knowledge made your ordering experience easy — we truly appreciate your business. ### ★☆☆☆☆ 有一个电压错误的 - Scott Curren · 2026-02-02 · 已验证 有一个电压错误。重新进货费用和运费使其无法实现。不会再使用 > 商家回复 (2026-02-02): Hi Scott — thank you for your feedback. We understand how frustrating a voltage mismatch can be. For 265V PTAC units, our website displays a pop-up warning during checkout noting that these units are intended for commercial voltage only and requires confirmation before the item is added to the cart. Because the order was placed for a 265V model, our standard restocking and shipping policy applies. That said, we’re always happy to help customers confirm the correct voltage before ordering to avoid issues like this. Please feel free to reach out to our team with any questions—we’re glad to assist. ### ★★★★★ 洪顿兰丁码头度假村 - Jamie Stomberg · 2026-01-09 · 已验证 在佛罗里达州迪兰的圣约翰河沿岸经营一家小型度假村，通过这家公司订购一直很容易，包裹准时到达。 > 商家回复 (2026-01-09): Thank you for the kind review! We’re glad ordering has been easy and that everything arrives on time. We appreciate your continued business. ### ★★★★☆ 服务很棒唯一的一点就是… - pasquale acocella · 2026-01-09 · 已验证 服务很棒，唯一让我困扰的是这个设备在货运单上写的是重 159 磅，它不可能重那么多，我已经 77 岁了，我能够毫无问题地拿起压缩机一侧，我相信 159 磅是用来抬高运输成本的，而 ptac 将差价收入囊中 > 商家回复 (2026-01-09): Thank you for your review. The unit you ordered (12,000BTU Amana) weighs 120lbs. For shipping we must also include the weight of the pallet. That is where our warehouse gets the total of 159lbs for your order. ### ★★★★★ 有史以来最好的客户服务部门！！！ - Mike Gallagher · 2026-01-07 · 已验证 > 商家回复 (2026-01-09): Wow—thank you! We’re thrilled to hear that and appreciate you taking the time to share. ### ★★★★★ 很棒的服务和公司 - William Whisenant · 2026-01-04 · 已验证 良好的沟通和服务 > 商家回复 (2026-01-09): Thanks for the feedback! We’re happy to hear you received great communication and service. ### ★★★★★ 我处理的个人问题非常…… - James Barnes · 2026-01-01 · 已验证 我接触的个人知识渊博并且愿意提供帮助。非常有礼貌和专业 > 商家回复 (2026-01-02): Thank you for the positive feedback! We’re glad our team could provide knowledgeable and professional service. ### ★★★★★ 约翰非常乐于助人 - Andrey Savenok · 2025-12-28 约翰非常有帮助。他准确地告诉我他有哪些库存与我的兼容，所以我不需要自己做研究。他给了我新的、像新的、翻新的选择。发货很快，他总是及时回复我的电子邮件。 > 商家回复 (2026-01-02): Thank you for your feedback! We’re glad John could assist you with compatible options and quick service. We appreciate your support. ### ★★★★★ 马克和约翰的合作非常棒。 - Robert Leonetti · 2025-12-12 · 已验证 > 商家回复 (2026-01-02): Thank you! We’re glad you enjoyed working with Mark and John. ### ★★★★★ 当他们说（是...... - Dean Kline · 2025-12-12 · 已验证 他们说产品就来了（由于天气原因推迟了一天）。安装了一台设备，房间里的人说他因热而出汗。 > 商家回复 (2026-01-02): Thank you for your review and for your patience with the weather-related delay. We appreciate your business. ### ★★★★★ 约翰·史密斯（John Smith）帮助指导了我的…… - John Dillingham · 2025-12-05 · 已验证 约翰·史密斯对我的决定很有帮助。有需要的话会再次购买。干得好！ ### ★☆☆☆☆ 我订购了带袖子的单位...... - Karl S · 2025-12-05 · 已验证 我订购了带有套筒和格栅的装置，我收到的只是这些装置，所以我缺少 5 个套筒和 5 个格栅。 > 商家回复 (2025-12-08): Hey Karl! We encourage you to reach out to us directly for any issues first. Your units came from our warehouse, and your parts are coming directly from the manufacturer. Please reach out to us for your tracking information. ### ★★★★★ 约翰总是乐于助人且友善 - Tara McCoy · 2025-12-05 · 已验证 约翰总是乐于助人且友善。我的电话/电子邮件很快得到回复，语气愉快，幽默感十足。 John 总是为我找到最优惠的价格，而 PTAC4Less 可以快速高效地为我提供我的设备！ 10/10 ### ★★★★★ 马克太棒了 - Cathy Rodriguez · 2025-12-03 · 已验证 马克太棒了！快速收到我们的订单并发货。 ### ★☆☆☆☆ 千万不要买这家公司的任何东西！！！！ - bullitt · 2025-11-17 千万不要买这家公司的任何东西！！！！买了一台所谓的翻新机，但没有运行。唯一在运转的是风扇，而且速度很慢。一直试图从所谓的保修部门得到一些回应，他们说他们会回复我，但从未这样做。自从我填写保修表格以来已经过去两周了，表格上写着他们将在三天内回复，但他们从未这样做过。如果你从这个小丑那里买任何东西你都会后悔的。 --- - 全部评价与筛选: https://ok.one/review/ptac4less.com - JSON 接口: https://ok.one/api/companies/ptac4less.com - 评分口径与数据来源: https://ok.one/methodology/