# PURPLE LEAF 评价与评分 > 来源: OK.one — https://ok.one/review/purpleleafshop.com - 域名: purpleleafshop.com - 分类: 建筑与制造 - 综合评分: 4.5 / 5 (63 条评价) - 评分分布 5→1 星: 84% / 5% / 0% / 2% / 10% - 所在地: United States - 数据更新: 2026-08-10 PURPLE LEAF（purpleleafshop.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 63 条用户评价，属于建筑与制造分类，口碑优秀。89% 的评价为 4 星及以上，10% 为 1 星；商家回复了 86% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 卓越的客户服务 - ron rozanski · 2026-08-04 · 已验证 曾多次与紫叶打过交道。 产品很棒，公司竭尽全力确保客户服务卓越！ > 商家回复 (2026-08-05): Dear, We truly appreciate your glowing review! Our team strives to deliver not only top-tier outdoor furniture but also a seamless shopping and delivery experience from start to finish. It’s wonderful to know we hit the mark for you. Thank you for your trust in our brand, and please let us know if you ever need anything else for your patio! ### ★★★★★ 爱基地 - jeff scolnick · 2026-08-04 · 已验证 喜欢底座，喜欢雨伞 - 易于组装 > 商家回复 (2026-08-05): Thank you for your trust in our brand, and please let us know if you ever need anything else for your patio. ### ★★★★★ 快速交货 - Greg DerBoghosian · 2026-08-04 · 已验证 快速交货 优质的产品 > 商家回复 (2026-08-05): Thank you so much for the wonderful 5-star review! We are thrilled to hear that you are loving our product. Enjoy your new patio space! ### ★★★★★ 凉棚 + 卷帘 = 户外享受 - Dennis · 2026-08-03 · 已验证 放置摊铺机露台后，我们搭建了紫叶百叶窗凉棚。庭院和凉棚极大地增加了我们的房屋价值，并增加了我们户外空间的享受。为了进一步增强它，我们在两侧添加了卷帘，以在天空较低时阻挡太阳的眩光。凉棚和百叶窗都很容易组装在一起。我们对结果感到欣喜若狂。 > 商家回复 (2026-08-03): Thank you for recognizing our outdoor pergola and roller shade combination! Crafting high-quality outdoor patio shading products has always been our pursuit. We’d love for you to share photos of your beautiful garden with us! Please feel free to contact us anytime if you need assistance. Thank you! ### ★★★★★ 出色的客户服务支持！ - Greg Hendrix · 2026-08-03 在尝试为我们的泳池找到合适的雨伞时，我做了很多研究。我得出的结论是，对于 11 平方 360 悬臂伞来说，紫叶伞的性价比最高。我们在一周内收到了可充水的底座和雨伞。品质打造！然而，客户服务团队帮助我从自己的错误中恢复过来，得到了我的高度赞扬。我们的新雨伞已经用了大约两周了。 7 月 4 日，在泳池度过了愉快的一天后，我们把雨伞留在了上面，一场快速移动的暴风雨让我们措手不及，雨伞臂彻底翻转，将其吹倒，损坏了我们的栅栏。 CS 团队帮助我评估它是否可以修复 - 不幸的是，零件成本将超过更换成本。然后，他们在已经很优惠的售价基础上提供了慷慨的回扣，并立即给我换了新的。好产品-优秀的客户服务关怀。 > 商家回复 (2026-08-05): Thank you for the kind words. Our team is always here to help. Enjoy your new umbrella. ### ★★★★★ 包裹到达得很好… - Jill Beistle · 2026-08-03 · 已验证 包裹到达时状态非常好。所有作品都有很好的标记。除了如何将支撑支架放在柱子上之外，说明都得到了很好的解释！需要更好的澄清！ > 商家回复 (2026-08-05): Thank you for making our day with your kind review. We’re so glad our product met your expectations. Reach out anytime if you need anything else! ### ★★★★★ 紫叶悬臂露台伞 11 英尺带底座 - Reif Heck · 2026-08-03 · 已验证 很棒的产品。非常坚固且易于组装。 > 商家回复 (2026-08-05): Thank you for your review. Creating comfortable spaces for unforgettable outdoor moments is our ultimate goal. ### ★★★★★ 由于你们团队的友善和关怀，我的经历非常棒！ - Stephens · 2026-08-02 · 已验证 由于你们团队的善意回应，我的经历非常棒。 你的回应超出了标准消息传递的范围，但我可以从每次互动中看出积极的意图。 干得好！ 非常有帮助，我们更换了肋骨。 > 商家回复 (2026-08-03): Thank you for recognizing our brand’s products and service! It is our pursuit to create wonderful outdoor patio living spaces for you. Please do not hesitate to contact us if you have any questions. Thanks! ### ★★★★★ 很棒的产品，易于使用，而且很好…… - T Matthews · 2026-08-02 · 已验证 很棒的产品，易于使用，品质优良 > 商家回复 (2026-08-03): Thank you for acknowledging our cantilever umbrella! We aim to craft great outdoor patio experiences for you. Contact us if you have any issues. Thanks! ### ★★★★★ 快速准确的客户服务 - customer · 2026-08-02 · 已验证 > 商家回复 (2026-08-03): We appreciate your recognition of our products and service! We strive to bring you a beautiful outdoor patio lifestyle. Feel free to reach out to us anytime should you need assistance. Thank you! ### ★★★★★ 该部件易于安装 - Kimberly Terrell · 2026-08-02 · 已验证 该部件易于安装。我什至不需要看视频。 > 商家回复 (2026-08-03): We appreciate your great comment! It makes us happy to know this accessory can be installed effortlessly without referring to our tutorial video. Simpler assembly is always one of our design goals. ### ★★★★★ 非常高品质的组件... - E Zampella · 2026-08-02 · 已验证 非常高品质的组件，价格合理。易于组装。 > 商家回复 (2026-08-03): Thank you for recognizing our patio umbrellas! It is our pursuit to create wonderful outdoor patio living spaces for you. Please do not hesitate to contact us if you have any questions. Thanks! ### ★★★★★ 优质的客户服务跟进！ - customer · 2026-08-02 · 已验证 > 商家回复 (2026-08-03): We appreciate your recognition of our products and service! We strive to bring you a beautiful outdoor patio lifestyle. Feel free to reach out to us anytime should you need assistance. Thank you! ### ★★★★★ 似乎建造得很好…… - Stephen Estes · 2026-08-01 · 已验证 看起来建造得很好，所需的组装量是疯狂的，但除此之外，希望你有更大的单位，这很棒 > 商家回复 (2026-08-03): Thank you for your 5-star review! Please feel free to contact us if you encounter any issues during purchasing or assembly, or if you have any suggestions for us down the line. ### ★★★★★ 产品质量和方向…… - mickey niles · 2026-08-01 · 已验证 产品质量和构建方向远远高于竞争对手。当我发送电子邮件时，您很快就会回复。 > 商家回复 (2026-08-03): Thank you for recognizing our brand’s products and service! It is our pursuit to create wonderful outdoor patio living spaces for you. Please do not hesitate to contact us if you have any questions. Thanks! ### ★★★★★ 工作人员的大力帮助。 - Michael Ricke · 2026-08-01 · 已验证 > 商家回复 (2026-08-03): We appreciate your recognition of our products and service! We strive to bring you a beautiful outdoor patio lifestyle. Feel free to reach out to us anytime should you need assistance. Thank you! ### ★★★★★ 代表非常乐于助人... - T. Linehan · 2026-08-01 · 已验证 代表非常乐于助人且专业。 能够指导我如何订购所需的零件，并在销售后跟进以确认收货。 很棒的经历。 > 商家回复 (2026-08-03): Thank you for recognizing our brand’s products and service! It is our pursuit to create wonderful outdoor patio living spaces for you. Please do not hesitate to contact us if you have any questions. Thanks! ### ★★★★★ 紫叶卓越 - Tony D · 2026-08-01 · 已验证 紫叶的沟通非常出色和专业。该产品非常出色，质量上乘。每当寻找外部设备或家具时，总是会先与紫叶联系 > 商家回复 (2026-08-03): We greatly appreciate your 5-star review! We’re happy our patio dining sets and customer service worked out well for you. Simple regular maintenance helps prolong the lifespan of patio umbrellas used outdoors long-term. We hope to serve you again for your outdoor furniture purchases. You are welcome to recommend our brand to your loved ones. Enjoy your pleasant outdoor leisure time! ### ★★★★★ 观察四个顶梁的方向 - Craig Drager · 2026-08-01 · 已验证 就像产品的质量一样。组装说明可以有更好的图示来显示两个顶部侧梁相对于两个顶端梁的方向。 > 商家回复 (2026-08-03): Thank you for your 5-star review! Please feel free to contact us if you encounter any issues during purchasing or assembly, or if you have any suggestions for us down the line. ### ★★★★★ 超越销售 - Louie Perez · 2026-07-31 我的故事开始于 2024 年，当时我通过亚马逊购买了一把新的紫叶 11 英尺圆形雨伞，我想我可以用我当时现有的底座来安装它，但最终组装它时的未来问题证明，这对我来说是一个错误的假设。 由于家庭健康问题，直到 2026 年 7 月我才抽出时间撑起这把伞，那时我的错误假设就会实现。我发现我的旧底座的横杆不能与新的紫叶伞配合使用，所以我直接从紫叶订购了一个新底座，但是，我很快发现它没有附带支撑横杆。 正是在这一点上，我试图联系 Purple Leaf，却发现我无法直接打电话给他们，电子邮件是联系客户支持解决问题的唯一方式。我必须承认我对此并不感到兴奋，但我很快发现这个过程非常有效。我解释了我的情况，尽管我通过亚马逊购买了雨伞并通过他们购买了新基地，但他们通过电子邮件非常有帮助，并向我发送了亚马逊网站的链接，以获取正确的基地购买。然后我遇到了一些其他问题，他们再次对解决这些问题非常有帮助。最重要的是，他们允许我通过发送退货条形码来退回我通过他们的网站订购的错误底座，这样我就可以收到退款到我的帐户。 总而言之，与紫叶合作解决我遇到的组装问题是一次非常愉快的经历，尽管它们是我自己造成的，我非常感谢他们的理解和帮助。 谢谢紫叶客服 > 商家回复 (2026-08-03): We greatly appreciate your 5-star review! We’re happy our patio umbrella and customer service worked out well for you. Simple regular maintenance helps prolong the lifespan of patio umbrellas used outdoors long-term. We hope to serve you again for your outdoor furniture purchases. You are welcome to recommend our brand to your loved ones. Enjoy your pleasant outdoor leisure time! --- - 全部评价与筛选: https://ok.one/review/purpleleafshop.com - JSON 接口: https://ok.one/api/companies/purpleleafshop.com - 评分口径与数据来源: https://ok.one/methodology/