# Radilum 评价与评分 > 来源: OK.one — https://ok.one/review/radilum.com - 域名: radilum.com - 分类: 建筑与制造 - 综合评分: 2.1 / 5 (60 条评价) - 评分分布 5→1 星: 25% / 0% / 3% / 3% / 68% - 所在地: United States · College Station, - 数据更新: 2026-08-10 Radilum（radilum.com）在 OK.one 的综合评分为 2.1 分（满分 5 分），基于本站收录的 60 条用户评价，属于建筑与制造分类，口碑较差。68% 的评价为 1 星，差评比例偏高；商家回复了 91% 的差评；近 12 个月新增 37 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/3 页) ### ★★★★★ 爱它 - Susan Theurer · 2026-08-02 · 已验证 爱它！ 非常有艺术感、戏剧性，但与我的空间完美比例。 不是很重，但是，它位于客厅的一个角落。 在退回另外 2 个较便宜的产品后绝对推荐。 > 商家回复 (2026-08-03): Hi, Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you love your new light and that it brings the perfect balance of artistry, drama, and proportion to your living space. We especially appreciate your kind words about the design and how beautifully it fits into your room. We know choosing the right lighting fixture can take time, and we are truly grateful that you gave our design a chance after exploring other options. It means a lot to know that the final choice became a piece you are happy to have in your home. Thank you again for your recommendation and for supporting Radilum. We hope your new light continues to bring warmth, character, and inspiration to your space! ### ★☆☆☆☆ 花了几个月的时间 - Maureen · 2026-08-02 · 已验证 花了几个月的时间。现在需要返回，因为我们不得不更换花了太长时间的灯。 > 商家回复 (2026-08-02): Dear Maureen, Thank you so much for reaching out to us and sharing your experience. We are incredibly sorry to hear about the significant delay you experienced with your shipment, and we completely understand your frustration regarding having to purchase a replacement light in the meantime. This is certainly not the level of service we strive to provide at Radilum. We want to make this right for you as quickly as possible! To help us look into your order details and initiate the return process, could you please provide your order number? Once we have that information, our team will immediately investigate the situation and handle everything for you. Your satisfaction is our top priority, and we are committed to resolving this to your complete satisfaction. Thank you for your patience and cooperation. We look forward to hearing from you soon! Best regards, Yulia Radilum Customer Service Team ### ★☆☆☆☆ 这家公司是一个骗局 - L. Archibald · 2026-07-25 这家公司是一个骗局。 我试图退回一盏灯，却收到了一封又一封的电子邮件，要求我保留它并放置在我家的另一个位置，保留它并自己“卖掉”它，并且侮辱性地提出给我 15％ 的退款而不退货。 他们还一直提到我回国是多么“困难”。 他们向我发送了有关如何安装灯的 YouTube 视频的链接。 我只是要求提供退货地址以开始退款，他们正在尽一切可能躲避和转移。 他们的网站上有一个位于美国的地址。 暗示这是消费者的过错和负担，因为它们是从亚洲发货的，这是一种侮辱。 不要从他们那里购买。 > 商家回复 (2026-07-26): Dear Leslie, Thank you for sharing your feedback. We are sincerely sorry for the frustration you experienced during the return process. We want to clarify that we fully support returns. However, because our main facility is located in Asia, items without quality defects need to be returned to our overseas factory. We generally discourage international returns because the return shipping fees are very costly for customers, and the extra shipping creates unnecessary carbon emissions. Our intent was never to deflect, but rather to save you from expensive shipping logistics. We have accepted your proposed settlement and have already issued the refund directly to your original payment method (with no return required). We deeply value your business and hope this resolution restores your confidence in Radilum. If you need any further assistance, please feel free to reach out to us! Best regards, Miya Radilum Support Team ### ★☆☆☆☆ 他们不允许退货退款 - Holly Hagen · 2026-07-09 该公司显示的地址位于纽约，但如果您想立即以原始未使用状态退回某些商品，则必须支付寄往亚洲的运费。他们尽一切可能避免让你退回任何东西。我已经发送了 9 封电子邮件试图发起退货，他们向我提供了：15% 的退款，或者订购更多相同价值的灯并在新订单上支付运费。我只想退回产品并获得退款，但他们不合作。请勿与该公司开展业务。对于优质灯具，还有很多其他选择，与提供免费退货和全额退款的合法美国公司打交道。 > 商家回复 (2026-07-12): Hi Holly, Thank you for your feedback. As a professional designer, we completely respect that project specifications change and your time is incredibly valuable. We sincerely apologize for the frustration caused by the back-and-forth communication regarding cross-border logistics during this return request. We would like to formally clarify for your peace of mind—and for all our shoppers—that we absolutely honor full refunds and have accommodated your request to bypass international shipping. To fully support your firm and make this process as smooth as possible, our management team has officially authorized a Domestic US Return Channel for your order. We have already sent the complete, dedicated United States return address and step-by-step instructions directly to your email. The exact day your shipment arrives at our US facility, our accounting division will immediately release a 100% full product refund straight back to your original payment card. We deeply value your business and have taken your professional critique to heart to ensure our structural policy communication is clearer for the US design community moving forward. Please share your tracking number with our direct support line (support@radilum.com) as soon as you dispatch the package so we can prioritize and fast-track your credit processing. Best regards, Miya The Radilum Management Team ### ★★★★★ 优质的服务 - Dafni Vogas · 2026-07-08 优质的服务！该团队从运输到交付的每一步都为我提供支持，并在整个过程中随时向我通报情况。一切都很顺利，没有压力。我强烈推荐他们！ > 商家回复 (2026-07-09): Hi Dafni, Thank you so much for taking the time to leave us such a kind 5-star review! We are absolutely thrilled to hear that you had a smooth and stress-free experience with Radilum. Our team takes a lot of pride in staying on top of things, so it’s wonderful to know that you felt supported from the moment your order shipped until it arrived at your door. Keeping you informed every step of the way is exactly what we strive for, and hearing that we hit the mark for you truly made our day! We really appreciate your recommendation and are so happy we could help. If you ever need anything else in the future or have any questions, please don't hesitate to reach out to us. Thanks again for being such an awesome customer! 😊 Best regards, Yulia Radilum Support Team ### ★☆☆☆☆ 我订购了 3 个吊坠 - Theresa Simpson · 2026-07-02 · 已验证 我订购了 3 个吊坠，3 种不同的款式。 2 需要组装，但固定装置没有附带说明。 值得庆幸的是，我的工程师女婿能够弄清楚这个过程。 其中一件吊坠，大宝塔吊坠，没有配备合适的部件。 该灯具有 4 个椭圆形玻璃面板，应该安装在侧面。 提供的硬件无法将玻璃牢固地固定到位。 由于存在潜在危险，我们决定不使用玻璃。 > 商家回复 (2026-07-03): Dear Theresa Simpson, Thank you so much for reaching out and sharing your feedback with us. I am genuinely sorry to hear about the difficulties you experienced with the assembly instructions and the hardware for your new pendants. We want every part of your experience with Radilum to be seamless, and it is clear we missed the mark here. I am so glad to hear your son-in-law was able to help get the fixtures up!  To ensure you have everything you need for any future adjustments, please find the digital assembly instructions for your lamps below:   - Brighton Lantern Pendant Lamp: https://drive.google.com/file/d/14rW9xLYs-2Zx5z54naPT-CCNrRmO0yNQ/view   - Pagoda Pendant Lamp: https://drive.google.com/file/d/1zWM6eyqDYpWr7DH71oZYBSdrQLpp9_4_/view Please note that if you purchased the Gentry Pendant Lamp, it is very similar to the Pagoda model and can be installed using that same method. Rest assured, we are fully committed to making this right for you. Regarding the issue with the missing or improper parts for your Pagoda Pendant Lamp, could you please provide a few photos of the light fixture and all the accessories you received?  Once we can see exactly what you are working with, we will immediately provide a solution, whether that is sending out the correct hardware or replacing the unit. We truly appreciate your patience and your business. We look forward to hearing back from you and getting this resolved!  Best regards, Yulia Radilum Support ### ★★★★★ 我喜欢它的品质和美丽…… - Adriana · 2026-07-02 · 已验证 我喜欢我购买的灯的质量和美丽。我对此非常满意 > 商家回复 (2026-07-12): Hi Adriana, Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear how much you love the premium quality and beauty of your new lamp. Knowing that it has brought joy to your space makes our day! Our design team works passionately to blend lasting craftsmanship with elegant aesthetics, and feedback like yours is our greatest reward. We look forward to brightening your home again in the future! Warmest regards, Miya The Radilum Team ### ★★★★★ 非常好的产品和优惠的价格 - Charles-Antoine Authier · 2026-07-02 · 已验证 > 商家回复 (2026-07-12): Hi Charles-Antoine, Thank you for the fantastic 5-star feedback! We are so glad to hear that you are pleased with our product quality and found the pricing to be an excellent value. At Radilum, we strive to deliver high-end lighting without the premium price tag, so it’s wonderful to know we hit the mark for you. We hope you enjoy your new fixture for many years to come! Best regards, Miya The Radilum Team ### ★★★★★ 令人惊叹的沟通和令人难以置信的…… - Michelle Garcia · 2026-07-02 · 已验证 定制项目的惊人沟通和令人难以置信的 WMD 结果 > 商家回复 (2026-07-02): Dear Michelle, Thank you so much for taking the time to share your 5-star review! We are absolutely thrilled to hear that you are happy with the results of your custom project. At Radilum, we take great pride in our work, and it’s wonderful to know that our communication and the final outcome met your expectations. Delivering high-quality, custom results is what we strive for every single day, and your feedback truly means the world to our team. We genuinely appreciate your support and your trust in us for such an important project. If there is anything else you need or if you have any future projects in mind, please don’t hesitate to reach out. We would love to work with you again! Thank you for being a part of our community! Best regards, Yulia Radilum Support Team ### ★☆☆☆☆ 已经一个月了，我仍然没有吊灯…… - Meriem Hayward · 2026-06-26 已经一个月了还是没有吊灯，我称银行为糟糕的公司 > 商家回复 (2026-06-27): Dear Meriem Hayward, Thank you for bringing your concerns to our attention, and we sincerely apologize for the frustration caused by the transit duration. We completely understand your anxiety when a premium fixture takes time to arrive. Please rest assured that your chandelier is perfectly secure and actively moving within our international freight logistics pipeline. Because large luxury chandeliers are fragile, they travel via specialized ocean cargo containers to guarantee their safety. According to the live maritime manifests, your shipment is on the final leg of its journey and is fully scheduled to dock at your local destination port this Monday, June 29th. Immediately following port arrival next week, our brokerage team will fast-track the customs clearance entry so that FedEx can scan and transport the package directly to your doorstep. We have reached out to you directly via email with your active logistics tracking links, detailed port data, and a dedicated service resolution. We are 100% committed to ensuring your chandelier arrives safely. Thank you for your patience as we transport your fixture securely. Best regards, Miya Customer Service Team ### ★★★★★ 物超所值 - Carrie Alexander · 2026-06-21 我们的灯是完全装在板条箱里的，这样它们就不会在运到我们家的过程中破裂。我唯一的抱怨是接收时间较长，但我没有意识到产品是按照您的订单生产的，我很欣赏没有仓库装满可能卖不出去的产品。品质优良，价值非凡。我强烈推荐这家公司 > 商家回复 (2026-06-22): Hi there! Thank you so much for taking the time to share your feedback with us! 😊 We are absolutely thrilled to hear that you are loving the quality and value of your new lighting fixtures. Our team takes extra care with that heavy crating to ensure everything arrives safely on your doorstep, so it is wonderful to know the packaging did its job. We completely understand that the delivery window can be a test of patience, and we truly appreciate your thoughtful nod to our made-to-order model. Crafting each piece specifically for our customers helps us minimize waste and focus entirely on exceptional quality rather than mass production. Your recommendation means the world to our team! If any questions pop up or if you need anything else for your home in the future, please feel free to reach back out. Have a wonderful week! ### ★★★★★ 出色的客户服务 - Diana Hall · 2026-06-16 出色的客户服务！该团队的反应非常迅速，并且竭尽全力解决了我的问题。他们允许我保留我不需要的产品，并为另一件商品提供商店信用。很少有公司能够如此以客户为中心。强烈推荐！ > 商家回复 (2026-06-16): Dear Diana, Thank you so much for taking the time to share your experience with us! We were absolutely thrilled to read your 5-star review and are so happy to hear that you enjoyed our customer service. At Radilum, we truly believe in putting our customers first. We are glad that our team was able to provide a quick resolution by letting you keep the original product and providing store credit for your next purchase. It is always our goal to go above and beyond to make things right, and knowing that we hit the mark for you really makes our day! Your recommendation means the world to our small team. We are constantly working to maintain the high standards of support you described, and feedback like yours is exactly why we do what we do. If there is anything else we can assist you with, or if you need help picking out something new with your store credit, please don’t hesitate to reach out. We can't wait to serve you again soon! Best regards, Yulia Radilum Support Team ### ★★☆☆☆ 颜色与图片或说明不符 - Kristin Schmidt · 2026-06-15 · 已验证 颜色与图片或说明不符。 上面写着“琥珀色”，图片显示了一个清晰的棕褐色地球仪，但那部分是明亮的亮黄色，这在我的空间里不太合适。 有调色软件，所以不明白网上的图片怎么错得这么厉害。 我可以兑换地球仪吗？ 这在我的客厅里看起来不太好 > 商家回复 (2026-06-15): Hi Kristin, Thank you for the honest feedback — and I'm sorry the globe came across brighter than you expected. You're right that the photo read more like a neutral tan, while the glass is a true amber that glows a warm golden-yellow when lit. That's on us, and we're already updating the listing photos and description so it's clear up front. I want to be straight with you: the Joni Arc is made with this one amber glass shade only, so unfortunately there isn't an alternate globe we can swap it to. What I'd like to do instead is offer you a 10% partial refund to keep on the lamp as it is — a small way to make up for the mismatch without you having to box anything up or go without your light. If that works for you, just reply here or email support@dekorfine.com with your reference number (#RD20180) and we'll process the 10% back to your original payment method right away. One small tip that genuinely helps: a 2700K warm-white dimmable bulb on a lower setting softens the yellow into a much cosier glow — many customers find it settles in beautifully once dimmed. Thanks again for giving us the chance to make this right. — The Dekorfine Team ### ★☆☆☆☆ 如果你从他们那里购买，请准备好浪费很多钱 - Julie Wilson · 2026-06-14 我订购了玉烛台。他们没有安装说明。当我们最终把它们挂起来时，存在多个设计缺陷，这使得它们不适用于这个，或者实际上任何空间。然后客户服务在多次尝试和威胁采取法律行动后才给我退款，并且我会写差评。而且我仍然需要付费将它们一路运回中国，花费了 200 多美元。不值得。他们真的很糟糕。不要从他们那里购买。 > 商家回复 (2026-06-16): HI Thank you very much for taking the time to share your feedback with us. We sincerely apologize that the installation and design of the product did not meet your expectations. Customer convenience is our top priority, and we are truly sorry for the inconvenience this has caused you. Please rest assured that we value your feedback highly. We are currently expediting the creation of an official step-by-step video installation tutorial and comprehensively improving the product manual to ensure that future customers enjoy the simplest and most intuitive installation experience possible. We are committed to providing excellent service and will continue to enhance our product quality and technical support. Thank you again for your feedback, which helps us constantly improve! Best regards, Yulia Customer Service Team ### ★☆☆☆☆ 我订购了一个固定装置 - Nancy Stamatakis · 2026-06-11 我订购了一个固定装置，他们立即向我的卡收费，然后我不得不联系他们几个月以获取跟踪信息。我收到了关于延误的长篇道歉电子邮件，尽管他们从未提供跟踪 信息 2个多月后我终于收到了盒子。送来的时候盒子有嘎嘎声，可能是东西坏了 我没有打开。他们提供了全额退款，然后发送了一封电子邮件，表示除非我支付了返回中国的高额运费，否则他们不会退款。骗子！！！不要相信他们！ > 商家回复 (2026-06-12): Dear Nancy, Thank you for your update, and please accept our most sincere, unreserved apologies for the immense frustration caused by this extended shipping delay and the conflicting communication from our front-line team. We want to address your review with total transparency and immediate accountability. You are completely right to have expected a seamless experience, and we deeply regret that our logistics and support alignment let you down. 100% Full Refund Issued: We have completely waived our standard international return policy. You do not need to absorb any shipping costs or return the package to China. A 100% full refund of your entire purchase amount has been officially processed and released back to your original payment card today. Complimentary Package Retention: Please do not worry about the rattling carton or the logistical hassle of moving the box. You are completely free to keep, recycle, or discard the package at your own convenience. Please consider it a complimentary gesture from our management to apologize for the waste of your time. Nancy, Radilum is driven by a team of real, hardworking individuals who care deeply about our clients' satisfaction. Now that your financial equity has been completely protected and restored with absolutely zero deductions, we hope this swift and absolute resolution demonstrates our true reputation, honesty, and commitment to our buyers. If you have any further questions or require the banking refund tracking receipt, please reach out directly to our management desk at support@radilum.com. We wish you the absolute best with your home decor projects. Best regards, The Radilum Management Team ### ★☆☆☆☆ 仍在等待我的物品 - Zackery Abernathy · 2026-06-10 · 已验证 > 商家回复 (2026-06-11): Dear Zackery Abernathy Thank you for your purchase. Your package is currently being shipped by sea and is expected to arrive at the local port on June 22. Upon arrival, we will cover all import duties and shipping costs on your behalf. Once customs clearance is successfully completed, FedEx will pick up the package to carry out the final delivery. I would like to explain why the FedEx website currently only shows that the shipping label has been created. Since the order is being shipped to the US via sea freight, FedEx will only take possession of the package after it has cleared US customs. Therefore, you will not see detailed tracking updates on the FedEx website until FedEx collects the package from the port. In the meantime, you can track the vessel's progress here: Tracking Number: 872517257851 Tracking Website: https://gzch.t6soft.com/track Latest Status: 2026-06-08 10:24:47 [CN] Estimated departure June 11, arrival June 22; Vessel: MATSON KAUAI/038E 2026-06-06 22:31:54 [CN] Dispatched from warehouse 2026-06-06 22:25:53 [CN] Container loading completed 2026-06-01 20:39:00 [US] Shipment information sent to FedEx 2026-06-01 00:06:40 [CN] Received at warehouse Best regards, Yulia ### ★☆☆☆☆ 运费怎么了！！ - Troy Varshochi · 2026-06-10 · 已验证 > 商家回复 (2026-06-10): Dear ArtForm Construction, Thank you for your order and for your patience. Your shipment is currently en route via sea freight and is expected to arrive at the local port on June 22. Upon arrival, we will cover all import duties and shipping costs on your behalf. Once customs clearance is successfully completed, FedEx will collect the package for final delivery. Specific details have been provided in the email reply sent to you. Please rest assured that we are closely monitoring the situation to ensure your package is delivered as soon as possible. We sincerely appreciate your understanding and patience during this time and remain available to address any concerns you may have. If you have any further questions or require additional assistance, please do not hesitate to contact us. We are committed to providing you with the best possible service. Best regards, Yulia ### ★☆☆☆☆ 不幸的是，数量太多了…… - W H · 2026-06-09 不幸的是，有太多的危险信号和负面评论让我无法考虑从这家公司购买。此外，我正在考虑的吊灯的网页上的照片显然是直接拍摄的，未经实际制造商网页的授权。因此，该产品显然是一个廉价的仿制品，显然是在一些亚洲血汗工厂制造和运输的，而不是像原产品那样是在伦敦的高端工作室制造和运输的。我很高兴在花费数千美元购买劣质垃圾之前阅读了这些评论。 附录：伦敦 Cox 公司已确认 Radilum 网页上的“Spring Oak Tree”枝形吊灯的描述和照片直接从他们自己的网站上盗取，且未注明出处。复制设计并以更便宜的价格出售是一回事；复制设计并以更便宜的价格出售是一回事。窃取正品的专有图像并假装它们是您自己的劣质产品完全是另一回事。 我强烈怀疑 TrustPilot 上 30% 左右的 Radilum 正面评论也是假的。事实上，那些光彩夺目的五星级评论听起来都像是同一个人写的。 > 商家回复 (2026-06-12): Dear W H, Thank you for sharing your thoughts with the community. While we notice you have not yet placed an order or personally experienced our physical craftsmanship, we take all feedback regarding our design compliance, imagery representation, and brand integrity seriously. We would like to openly clarify a few critical points for you and our prospective clients: 1. Material Authenticity and Supply Chain Integrity We deeply regret the assumptions made regarding our production background. Radilum operates with professional, fully regulated manufacturing facilities that specialize in high-grade, artisanal lighting fabrication. Our "Spring Oak Tree" chandelier is meticulously crafted using premium heavy metals, hand-forged branching, and high-clarity glass components. We do not produce low-quality items, and we maintain strict compliance with global labor, safety, and quality control standards across all our partner facilities. 2. Design Inspiration and Web Imagery Our core corporate mission is to bridge the gap between elite, hyper-luxury aesthetic concepts and attainable premium home decor. The "Spring Oak Tree" silhouette belongs to a widely celebrated organic design movement. Regarding our digital presentation, our marketing team utilizes industry-standard curated setting displays to accurately communicate the structural scale, botanical aesthetics, and light diffraction qualities of this style to our buyers. We are constantly auditing our product detail pages to ensure clarity regarding branding and attribution. 3. Total Veracity of Our Reviews We stand firmly behind the authenticity of our customer testimonials. Radilum’s rating profile on Trustpilot consists of unedited, voluntary reviews submitted by real homeowners, interior designers, and contractors worldwide who have unboxed, installed, and enjoyed our fixtures. Trustpilot’s third-party automated anti-fraud protocols strictly monitor and verify these transactions, ensuring that sham or duplicated entries are structurally impossible. We completely understand that design procurement involves high expectations, especially when investing in centerpiece chandeliers. If you, Cox of London, or any customer ever wish to receive live, unedited warehouse photos or metal finish samples of our active inventory to verify the structural quality for yourself before purchasing, our service management desk is fully available at info@radilum.com to assist you directly. Best regards, Miya Radilum Team ### ★★★★★ 惊人的 - Melanie Seta · 2026-06-09 我们对 Radilum 有了一次奇妙的体验。我们的灯很漂亮，运输也很好，因为我们支付了加急费用，而且客户服务回复了我发送给他们的每封电子邮件（数量很多）。我们很高兴拥有我们所知道的美国其他地方没有的壁灯！强烈强烈推荐！！ > 商家回复 (2026-06-14): Dear Melanie, Thank you so much for taking the time to share your amazing experience with us! Your 5-star review truly made our team's day. We are absolutely thrilled to hear that you love your new sconces and that they bring such a unique, exclusive look to your space! It’s wonderful to know that you enjoy having a design that stands out so beautifully in the United States. Our customer service team always strives to be as responsive and helpful as possible, so knowing that our email communication gave you peace of mind means the world to us. We’re also glad the expedited shipping worked out perfectly for your timeline! Thank you again for your high recommendation. If you ever need anything else for your future lighting projects, you know where to find us! Warmest regards, Miya The Radilum Team ### ★☆☆☆☆ 完全骗局 - hernoux delphine · 2026-05-16 完全是骗局！产品从未到达，我每天都要求退款，但他们只是忽略。此外，产品图片并不准确，因为它们显示的是原件，而实际上只是一些苍白的假冒产品，只有在观看 YouTube 时才能看到这一点 > 商家回复 (2026-05-16): Hi I completely understand how you feel, and I fully appreciate why you are feeling so frustrated right now. Waiting this long for an order is incredibly annoying, and it's totally natural to feel stressed about it. I want to reassure you that Radilum is absolutely a legitimate company. We are by no means a scam operation, and we are working diligently behind the scenes to resolve this issue for you properly! 🤝✨ I completely get your concerns and would love to take this opportunity to clarify who we are and how we operate. All the lighting fixtures featured on our website come from our own independent brand. We take immense pride in the quality of our products, and every single item undergoes rigorous quality checks before shipment to ensure it meets our high standards. Owning our own independent brand allows us to cut out the middleman and offer these excellent, high-end designs at much more affordable prices. My main goal is to ensure your satisfaction and to stand fully behind the quality of what we make! 💡🏡 To give you some peace of mind, we are an established company with offices located in both the United States and the United Kingdom, while our dedicated manufacturing facilities operate overseas in Asia. 🌍 Regarding your request for a full refund today, I want to be 100% transparent about the logistics: Because your order has already cleared the customs inspection and has been handed off for final delivery via a domestic courier service, our system physically no longer allows us to click the "Cancel" or "Refund" button. The package is officially out of the warehouse and on its way to your doorstep! 🚚💨 Since the lamp is currently in transit with FedEx, here is how we can easily handle this for you: As soon as the package arrives next week, if you look at it and still decide you no longer need or want it, just reach out to us right away. We will be more than happy to assist you with the return process and get that full refund sorted out for you immediately! 🗂️💰 I truly hope this information helps address your concerns and shows you that we've got your back. If you have any other questions at all while the delivery trucks finish the trip, please do not hesitate to reach out to us. We are almost at the finish line! 🏁🙌 Warmly, Yulia Radilum Support Team --- - 全部评价与筛选: https://ok.one/review/radilum.com - JSON 接口: https://ok.one/api/companies/radilum.com - 评分口径与数据来源: https://ok.one/methodology/