这个应用程序太糟糕了!请不要订阅,他们永远不会回复你。他们承诺 14 天退款并随时免费取消。当我去取消|无法取消,他们只是给您“暂停”的选项,然后他们下个月继续向您收费。当心!
不要下载和订阅。他们也不会重播你,只是复制粘贴一般答案,然后他们就停止回复你。太可怕了!
RatePunk 回复2026-08-03Hello Paula,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration regarding cancellation and communication.
We’d like to clarify that subscription details, billing, renewals, and cancellation options are provided during checkout, in the welcome email after purchase, in our Terms & Conditions, and in your account dashboard. If your subscription was purchased through the RatePunk website, it can be managed or canceled anytime through My Profile → Plan & Billing in your web dashboard. For subscriptions purchased through the App Store or Google Play, cancellations are managed through your Apple or Google account settings.
We also offer a 14-day money-back guarantee on first-time purchases. If you believe something did not work as expected or need help reviewing your account, please contact us at [email protected] and our team will be happy to assist.
Best regards,
RatePunk Team