# RedBox Rx 评价与评分

> 来源: OK.one — https://ok.one/review/redboxrx.com

- 域名: redboxrx.com
- 分类: 健康与医疗
- 综合评分: 4.1 / 5 (102 条评价)
- 评分分布 5→1 星: 73% / 3% / 3% / 5% / 17%
- 所在地: United States
- 数据更新: 2026-08-11

RedBox Rx（redboxrx.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 102 条用户评价，属于健康与医疗分类，口碑良好。76% 的评价为 4 星及以上，17% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-11。

## 最新评价(第 1/6 页)

### ★★★★★ 专业高效
- Raoul · 2026-08-10

申请我首选的急诊药物、解释我的病史以及获得批准的剧本的过程既快速又高效，而且无缝且轻松。我的正常医疗保健是通过退伍军人健康管理局进行的，该机构反应极其迟钝、缓慢且充满繁文缛节，既限制了通常用于治疗过多诊断问题的药物的剂量和数量。 Redbox Rx 使用的医疗保健模式建立在专业性和效率之上。我会向其他人推荐这家公司。

### ★★★★★ 出色的结果和服务
- Nancy Duran · 2026-08-09

很高兴通过 RedBox Rx 获得我的护肤处方。订购的便捷性和支持我的治疗的医疗保健专业人员让我安心，因为这是合法的。我的治疗计划取得了很好的效果，这就是为什么我不断在舒适的家中补充处方药的原因。

### ★★★★★ 很棒的服务
- Ray C · 2026-08-09

优质的服务，快速的响应，良好的沟通。  第二次与他们打交道，我向所有人推荐他们。

### ★★★★★ 我的新药房！
- Lauren Aluise · 2026-08-08

作为一名刚开始脱发的女性，我知道在脱发变成永久性脱发之前我需要迅速采取行动。作为一名退伍军人，我尝试去看我在退伍军人管理局通常的提供者，他们说他们无法帮助我并打电话给妇科，这毫无意义，哈哈。头发脱落已经够痛苦的了，但它们让我感觉很疯狂。我立即上网并找到了 RedBox Rx，给我留下了深刻的印象。特别感谢卡里！几天后，药物就送到了我家。我认为这充分说明了这家公司比 VA 运营得更好！非常高兴的顾客！

### ★★★★★ 医生很随和
- Lisa E · 2026-08-07

医生很随和，风度翩翩，但涵盖了所有基础知识。  有问必答，长知识了。

### ★★★☆☆ 谨慎行事
- Mich · 2026-08-04

当我进行最初的“咨询”时，我正在寻找的药物已经可用。我支付了咨询费用并预先购买了 3 个月的药物。然后我收到一封电子邮件，说我的药物已延期交货，他们不知道什么时候可以提供。如果我知道我需要的药物没有，我就不会进行咨询，他们的系统允许我购买没有的药物。我于 8 月 1 日向他们发送电子邮件，要求咨询和药物退款，并于 8 月 4 日收到回复，表示我应该在 5-10 个工作日内获得退款。不幸的是，我一直期待尝试这家在线药房。下一次吧。

> 商家回复 (2026-08-05): Thank you for reaching out with your concerns Michelle.

We are unfortunately experiencing a backorder of a medication you may have requested that has affected all pharmacies nationwide. Before we make the decision to temporarily stop offering a medication due to a backorder, we do our absolute best to see if there are alternative suppliers to order from or if we can order in small amounts at a time to allow the supplier time to catch up. If that is not an option, we look at the date when the supplier expects to have the product back in stock. Information indicated initially that it would potentially be back in stock late last week/early this week, so we did not stop offering the product on our website due to that information. Unfortunately, that date has since been pushed back even further, so we have stopped offering that medication until we are able to reliably order that product in. We do our best to email the hundreds of patients affected by this backorder in as timely a manner as possible, and I apologize for any delayed response. 

After reviewing your case, I can see that both your visit fee and your prescription cost were refunded. Please allow 5-10 business days for your banking institution to transfer those funds back into your account. We apologize again for not being able to help you through our service at this time, and we hope to be able to help you with your healthcare needs in the future. If you have any additional questions or concerns, please reach out to our team at either 844-733-2697 or info@redboxrx.com.

### ★★★★★ 很棒的经历
- Mario C. Veo · 2026-08-04

很棒的体验，快速且专业。绝对推荐。

> 商家回复 (2026-08-05): Thank you for your kind review and your kind recommendation of our services Mario!

### ★★★★★ 鲍勃的客户服务非常出色
- J Valenzuela · 2026-08-03

鲍勃的客户服务非常出色，他帮助并解决了我的问题。

非常感谢！

> 商家回复 (2026-08-04): Thank you for your kind review!  I will be sure to pass the compliment on, thank you!

### ★☆☆☆☆ 诈骗服务 - 请勿使用
- MB · 2026-08-02

我支付了 25 美元，进行了咨询（对于类维生素A，所以应该非常简单/直接），并收到消息“您的提供者将在 24 小时内审查您的信息，并在适当的情况下开出推荐的治疗方案。”好吧，那是一个多星期前的事了，我多次联系客户服务但没有回复。

> 商家回复 (2026-08-02): Thank you for reaching out to us.  We always strive to reply to all emails within 72 hours and thank you for your patience during times of higher email volume. Unless your concern is urgent, we kindly ask that you allow up to 72 hours for a response before calling or emailing to request an update, as this helps us respond to all patients as quickly as possible.

If you do need to follow up on your request, please reply to your original email rather than sending a new message. This keeps all of the information in one conversation and helps us assist you more efficiently.

If your concern is urgent, please call us during business hours at 844-733-2697, and we will be happy to help you.  Our normal business hours are Monday through Friday, 8:00 AM to 5:00 PM CST, and Saturday and Sunday, 11:00 AM to 3:00 PM CST.

### ★★★★★ 非常简单高效的服务
- Kim Jones · 2026-08-01

非常简单高效的服务。 PA 咨询进行得很顺利。她人很好，很善解人意，也很听我的。我的处方在一周内得到处理并交付。对于那些自付额高或没有保险的人来说，这是非常有帮助的服务。真的很高兴看到这种类型的医疗保健在成本不断上涨的情况下不断发展。

> 商家回复 (2026-08-04): Thank you for your kind review Kim!  We do genuinely love to help our patients get access to the quality level of healthcare and service they deserve!  Thank you for trusting RedBox Rx with your care, and we hope to serve you again!

### ★★★★★ 快速地
- Rick · 2026-07-31

快速、高效。  从我第一次在网页上联系到咨询结束，整个过程大约2.5小时。  对整个过程非常满意，将再次使用RedBox Rx。

> 商家回复 (2026-08-04): Thank you for your kind review Rick!  We look forward to serving you again through our services at RedBox Rx!

### ★☆☆☆☆ 比其他药物递送服务贵得多
- Ashley Stoneman · 2026-07-30

该公司对药物和与医疗服务提供者会面的费用过高。我最初加入是因为我没有良好的健康保险，但通过转用亚马逊药房（仍然没有保险，只是 Prime），我实际上节省了数百美元。他们的商业模式基于“无隐藏费用”，但确实有。例如，要求您每年多次付费与医疗服务提供者会面才能获得药物补充（我每次就诊只补充了 2 次）。与其他服务相比，药物本身的成本也非常高。如果您不通过他们的药房订购药物，他们还会向您收取费用，因此，如果您在紧急情况下需要药物，祝您好运。

> 商家回复 (2026-07-31): Thank you for your feedback Ashley.  Our service is a little different from other services that charge you a monthly subscription fee.  When you start a visit, there will be two charges.  One for your physician consultation and a second charge for medication, if prescribed.  Charges for any prescribed treatments are not included in the visit fee.  We only charge you if you receive a service, so if you don't need to speak to a provider you are not charged anything.  This gives more control to our patients, and they don't have to worry about being charged a subscription fee even if they don't receive any services that month. You will only see a fee if you initiate a consultation with a provider or are shipped medication.

We offer many different treatment plans and many include automatic refills.  In those cases you would not need another evaluation unless you run out of refills or need to consult with your provider for another reason. 

We understand that our service may not be right for everyone, but we believe that we can help many receive access to affordable, quality healthcare that might not receive it otherwise. Many of our patients do not have prescription insurance coverage or have high-deductible plans. Our visit fees and prescriptions costs are often less than typical insurance copays. While our prices vary by condition, we are focused on keeping prices as affordable as we can.  If you ever have any questions regarding our services, you can visit the FAQ's section on our website redboxrx.com.  Alternatively, you can also speak to one of our Patient Care Advocates by either calling us at 844-733-2697 or emailing us at info@redboxrx.com.

### ★★★★★ 这很容易
- Noel · 2026-07-30

做需要做的事情都很容易。

> 商家回复 (2026-07-31): Thank you for your kind review Noel!

### ★★★★★ 快速、简单、快捷、方便！
- G. Mantel · 2026-07-30

接收处方药的过程快速而简单。运输也快捷方便。

> 商家回复 (2026-07-31): Thank you for your kind review!

### ★★★★★ 使用……是一次轻松的体验。
- Mala · 2026-07-30

使用 redbox 近一年了，体验很轻松。惠特尼和其他医疗保健提供者专业、知识渊博，并提供优质的服务。该应用程序易于使用，并提供高效的信息和更新。  如果我知道会有这么方便，我几年前就会开始急需的治疗了。我对氧化还原的体验感觉良好，并将其推荐给我的朋友。

> 商家回复 (2026-07-31): Thank you for your very kind review and recommendation of our services Mala!  We truly love being able to help our patients receive the best possible care and service through RedBox Rx.  Thank you for trusting us with your care, and we are so happy to have been of service to you!

### ★★☆☆☆ 他们在我的订单中添加了 25 美元的费用……
- Jason LeValley · 2026-07-29

他们在我的订单中添加了 25 美元的异步访问费用，无论是什么。  这是假的。

> 商家回复 (2026-07-29): Thank you for giving your honest feedback Jason. Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a service (such as a provider visit/consultation) or treatment (your prescription). You will only see a fee if you initiate a consultation with a provider or are shipped medication. There are no hidden fees through RedBox Rx.  When you go on our website to select the condition you wish to receive treatment for, the webpage will list the price of the provider visit as well as the price of the medication you hope to be prescribed.   

Our service has two types of visits available with our providers.  Some merely require the completed assessment (sometimes photos are required) for the provider to review and make a decision regarding treatment depending on the answers to the assessment questions.  This is an Async visit.  There are certain conditions and certain states that require you to fill out the assessment questions as well as have a video consultation with the provider.  This is a Sync visit.

Should you ever have any questions regarding pricing or the type of visit the condition requires, please do not hesitate to give our team a call at 844-733-2697 or email us at info@redboxrx.com.  We are always happy to help!

### ★★★★★ 订购了 2 种处方药，其中一种缺失了……
- Tea · 2026-07-29

订购了 2 种类型的 Rx，其中一种在邮局丢失了，收到了一个包裹，昂贵的 rx 包裹，他们可能会弥补丢失更便宜的 rx 的情况，我会再次使用它们

> 商家回复 (2026-07-31): Thank you for your kind review Tea!  As we do ship prescription medication, we do have a protocol we must follow when a patient lets us know that a package was not received.  We will do our best to resolve the issue in a timely manner and do our best to help you.  If you have additional questions for our team, please do not hesitate to reach out at either 844-733-2697 or info@redboxrx.com.

### ★☆☆☆☆ 极具误导性的定价
- Emma · 2026-07-28

极具误导性的定价。看上去是 25 美元，结果是 95 美元。不会回购也不推荐。

> 商家回复 (2026-07-29): Thank you for giving your honest feedback Emma. Our service is a little different from other services that charge you a monthly subscription fee. We only charge you if you receive a service (such as a provider visit/consultation) or treatment (your prescription). You will only see a fee if you initiate a consultation with a provider or are shipped medication. There are no hidden fees through RedBox Rx.  When you go on our website to select the condition you wish to receive treatment for, the webpage will list the price of the provider visit as well as the price of the medication you hope to be prescribed.  Should you ever have any questions regarding pricing, please do not hesitate to give our team a call at 844-733-2697 or email us at info@redboxrx.com.  We are always happy to help!

### ★★★★★ 简单的豌豆
- Jody brown · 2026-07-28

只需一份简短的调查问卷和一张照片，我就得到了抗衰老霜的处方！简单又值得信赖！谢谢

> 商家回复 (2026-07-29): Thank you for your very kind review Jody!  Thank you for trusting RedBox Rx with your care!

### ★☆☆☆☆ 如果你能等几个星期……
- Julee Spaits · 2026-07-27

如果您可以等待几周才能收到处方，那么这里就是您的最佳选择。对我来说，绝对不是。

> 商家回复 (2026-07-27): We’re sorry to hear that your experience did not meet your expectations Julee. Your feedback is valuable, and we appreciate the opportunity to clarify our services.

When you choose our pharmacy to ship your prescription(s), the default shipping method is through UPS Mail Innovations, which has an estimated delivery time of 3-7 days though there may be delays due to extenuating circumstances. We do offer expedited shipping through UPS as well, and the pricing and shipping options are listed on our website. The quickest way to get your prescription is to have it sent to your local pharmacy. While you would not be eligible for the discounted visit price when you choose to use our pharmacy, you would be able to get your prescription much more quickly especially if it is a medication you are needing urgently.

If you have any additional questions regarding shipping or getting your prescription at a local pharmacy, please do not hesitate to reach out to our team at either 844-733-2697 or by email at info@redboxrx.com.

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