# RedteaGO - eSIM 评价与评分 > 来源: OK.one — https://ok.one/review/redteago.com - 域名: redteago.com - 分类: 电子与科技 - 综合评分: 3.3 / 5 (61 条评价) - 评分分布 5→1 星: 49% / 8% / 3% / 3% / 36% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 RedteaGO - eSIM（redteago.com）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 61 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：57% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 88% 的差评；近 12 个月新增 25 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ ESIM didn't work, no refund, bad support, avoid - Lewis Ashley · 2026-08-03 Got an Esim when on vacation. The set up was painful, and the it actually glitched and crashed during installation. It meant my Esim was "activated" but i couldn't use it. I messaged support and they did everything in their power to not give me a refund or just a new esim lol. Useless - actively avoid this company. I got a holafly and it was more expensive but it actually worked. > 商家回复 (2026-08-05): We’re sorry to hear about your experience. This is not the experience we want our users to have. If you're willing, please contact us again at service@redteago.com with your order details and the information requested by our support team. We'll make sure your case is reviewed and do our best to help resolve the issue. ### ★★★★★ Good value and reliable network service - Sebastian · 2026-05-31 I have traveled through Europe and the United States and have had no bad experiences. I have been using their services for a few years now. The prices are still better than those offered by competitors. Based on my experience, I can recommend RedteaGo. Even troubleshooting via the in-app chat works well, and the response is very fast. Best regards, and enjoy your trips. ### ★☆☆☆☆ Definitely do not buy it - mky03 · 2026-05-27 Definitely do not buy it. The signal is terrible and the network barely works. Customer service is not helpful at all. They make you miserable with your own money. I absolutely, definitely do not recommend it. Update: You replied to me here and told me to report the issue in detail via email. I have already reported this to you at least three times by email and countless times through Live Chat. Please do not respond here as if you have helped me or are going to help me, because you are not helping at all. Do not believe their replies under my comment as if they care or are trying to help, because they definitely do not help. As I mentioned above, I contacted them many times and they did not help in any way at all. Do not waste your money. > 商家回复 (2026-05-29): We’re sorry to hear about your experience. Please provide your order details or contact us at service@redteago.com, and our team will help check the situation and handle it properly for you. Once we receive your details, a dedicated team member will review the issue and contact you directly to continue assisting you. We kindly ask for your patience while we work to resolve this for you. ### ★☆☆☆☆ Absolute and terrible waste of money. - Alaf · 2026-05-18 Absolute and terrible waste of money. It doesn’t work at all in Kosovo and the only answer they give you is that the speed limit is like this. Trust me Choose other companies > 商家回复 (2026-06-01): We’re sorry to hear about your experience. If you purchased an unlimited data plan, the speed may be reduced after reaching the fair usage limit, which is clearly stated in the plan details. If that’s not the case, please contact us again or provide your order information, and a dedicated team member will review the issue and assist you directly. ### ★☆☆☆☆ It’s a scam - Viner Dash · 2026-05-02 It’s a bloody scam. I had to purchase 2 data plans because they didnt give me the mobile data I had ordered and they didnt even refund me the full amount. It may look cheap BUT YOULL PAY MORE THAN WHAT YOU EXPECT DONT GO WITH THESE GUYS > 商家回复 (2026-05-07): Dear Viner, We’re sorry to hear about your experience. RedteaGO is not a scam, and situations like this are not something we usually see. If there was indeed an issue with the service, we’ll look into it carefully and arrange a refund accordingly. Please contact us at service@redteago.com with your order details so we can assist you further. ### ★★★★★ Best customer service - 钱胡 · 2026-04-29 Best customer service , fastaccess fastaccess access point is needed. ### ★★★★★ The best application for electronic chips - sherif-R · 2026-04-27 They are the best application for electronic chips and their service is fast and safe. I have already shared all my friends🤍 ### ★★★★★ Excellent - justadude · 2026-04-05 Honestly, I was a bit hesitant to try this eSIM provider at first. However, thanks to their free trial option for new users, I was able to test their service completely risk-free, which gave me the final push. The installation process was incredibly straightforward and easy to set up. I used the eSIM during my travels in Japan and China, and the connection worked perfectly in both countries. Beyond the reliable performance, their pricing is very favorable compared to other options on the market. Overall, it is a solid, dependable service, and I am fully satisfied with the experience. ### ★☆☆☆☆ Avoid This eSIM Provider - Yaiza Reig López · 2026-04-02 Avoid This eSIM Provider I had a terrible experience with RedteaGO. I purchased a 1GB / 7-day eSIM, but it never worked even once. I installed it correctly, selected the network, and followed all instructions, yet I was never able to access the internet. When I contacted support, they repeatedly told me that my 1GB of data had already been used, which makes no sense because the connection never worked in the first place. Instead of investigating the issue or trying to troubleshoot, they kept sending the same copy-paste response telling me to buy more data. There was no real attempt to understand the problem, no troubleshooting, and no willingness to help. I wasn’t even asking for a refund — I simply wanted the service I paid for to work. Very disappointing customer service. I strongly recommend choosing another eSIM provider if you want reliable service and proper support. > 商家回复 (2026-04-03): Dear Yaiza, We’re truly sorry to hear about your experience. There may have been some misunderstanding in this case, and we sincerely apologize for the frustration it has caused. We have already reached out to you via Trustpilot to request your order details so we can investigate this issue further. If you’re still willing to give us another opportunity, we would greatly appreciate it if you could provide your order number, email address, or contact our support team again. We will carefully review what happened, and if the service indeed did not work as expected, we will make sure to provide a fair and reasonable solution. Thank you for bringing this to our attention, and we hope to resolve this for you soon. ### ★★☆☆☆ Purchased eSIM for Turkey – Initial Setup Not Working - Raffaele Devita · 2026-03-16 Overall, the experience was not positive. The customer support agent was very helpful and provided the necessary instructions to configure the eSIM APN, however this is the kind of issue that should not occur during a trip. When arriving in a new country, you rely on the eSIM to have immediate internet access. Having to solve technical issues such as manually configuring the APN creates significant difficulties, especially when you do not have an internet connection to contact support. I appreciate the availability of the support agent, but the assistance was only possible after I had already faced several inconveniences, difficulties, and additional costs using my personal SIM card. > 商家回复 (2026-03-17): Dear Raffaele, We’re sorry to hear about the inconvenience you experienced during your trip. On some Android devices, manual APN configuration may occasionally be required, which can understandably cause difficulties when immediate connectivity is needed. We sincerely appreciate your feedback and take it seriously. Our team is continuously working to improve the setup experience, and we hope to make it smoother for future users. ### ★★★★★ Amazing experience - Selvedin Juhić · 2026-03-14 I've used RedteaGo for the last two years all across the Europe and the pricing is far better than any others. The internet quality is also good according to plans. ### ★☆☆☆☆ I JUST signed up..tried it out for 50… - Vanessa · 2026-03-13 I JUST signed up..tried it out for 50 cents to see if it worked..10 minutes later it says "zero KB left for 6 days" , "USAGE FINISHED" yet it says 10MB for 6 days 23 hours". I reside in NYC, USA..This is ridiculous.. > 商家回复 (2026-03-16): Hi Vanessa, Thanks for the feedback. We’ve looked into your backend logs and confirmed the data was fully consumed. The conflicting information you saw was likely due to a temporary synchronization delay between the real-time network usage and the dashboard display. We are constantly working to minimize this latency to provide a more seamless experience. We appreciate you bringing this to our attention. If you have any further questions or would like us to provide more details regarding your usage log, please feel free to reach out to our support team directly. ### ★★★★☆ Issues Resolved - Omar Rachid · 2026-03-12 I'm updating my review because the team at Redteago did go above and beyond to resolve the matter and provided me with excellent service to ensure my satisfaction. Kudos to the team at Redteago. I needed the eSim to work... instead, they disconnected my eSim without notice and issued a refund... the poor service is compounded with a high level of incompetency. A customer-driven service company would've issued a refund but at least keep the card alive until another eSim is acquired! If you are planning a trip to Turkey—or anywhere else, for that matter—do yourself a favor and stay far away from Redteago. I recently purchased two "Global" 20GB eSIMs for my wife and me, shelling out a hefty $68 each. For a total of $136, I expected a premium, seamless connection. Instead, I got a pair of digital paperweights. The "Global" Lie Redteago explicitly claims Turkey is covered under their Global plan. This is, at best, a technicality and, at worst, purely deceptive. While the phone might occasionally show a signal bar, the actual service is practically non-existent. A Masterclass in Inconvenience The user experience has been nothing short of a nightmare. We are plagued by: Constant Disconnections: The data drops every few minutes, leaving us stranded in the middle of navigating or trying to communicate. The "Airplane Mode" Loop: The only way to get the signal back is to constantly toggle Airplane Mode on and off. I didn’t pay $136 to spend my vacation babysitting my phone settings. Worthless Service: Most of the time, the eSIM is completely ineffective. It is unreliable for basic tasks, let alone the "Global" connectivity they charge a premium for. Final Verdict: Deceptive and Unacceptable Selling a product that fails to perform its one primary function is unacceptable. Redteago is happy to take your money upfront, but they fail to provide the service they promise. We are currently stuck in Turkey with $136 less in our pockets and no reliable way to use the data we paid for. Save your money, save your sanity, and buy a local SIM or use a reputable provider. Redteago is a scam. > 商家回复 (2026-03-13): We’re truly sorry to hear about your experience, and we understand how frustrating this must have been, especially while traveling. Reliable connectivity is extremely important, and the situation you described is certainly not what we want our users to experience. Connection stability can sometimes be affected by local network conditions, coverage in specific areas, or device configuration. We take feedback like this very seriously and appreciate you bringing it to our attention. Our team has been in contact with you via email and we’re glad we were able to work through the situation together. Thank you for your patience and for giving us the opportunity. If you need any further assistance in the future, please feel free to reach out to us at service@redteago.com. ### ★☆☆☆☆ Scammers stole my money and deleted my contact information. - Emir · 2026-01-25 the internet they provided me didn't tork. They gave me a second plan, and that didn't work either. I connected to them to activate it, and they canceled the product I purchased. This RedteaGO is a scam. Don't buy anything from them. > 商家回复 (2026-02-03): We sincerely apologize for the connectivity issues and the frustration this has caused. Please rest assured that we take local carrier signal issues seriously. To resolve this, we previously offered a replacement plan, and will actively processing a refund. If it’s convenient for you, please contact us at service@redteago.com with your order details so we can clear up any misunderstanding and return your funds. ### ★★★★★ Activated instantly and worked fine in… - Phoebe · 2026-01-22 Activated instantly and worked fine in Malaysia, Singapore, and Indonesia. ### ★★☆☆☆ NZ南部では全く使えず/No use at all in southern NZ - e u · 2025-12-02 （English follows） ニュージーランドの南部で使った。価格が破格で最高と思ったが…　まず設定で四苦八苦、サポートがなければ自分の形態は無理だった（AndroidのAquos）。QRコード方式だったらもう少し簡単だったかも。また、Christchurchでどうにか通じたと思ったのに、肝心の道中（レンタカー）ではまったく使い物にならず。TekapoやWanakaなど、観光地だったのに、そこでもうまく入らず…。★１を付けたいところだが、サポートの人がどんな時間でもすぐに返事をくれて一生懸命対応してくれたのはとても良かったので、もう一つ★。でも、やっぱり使えなければ星はつけられない。旅行は５日程度の使用だったが、30日が250円位で済んだのが唯一の救い。会社のiPhone15も同じものを購入した。設定は、QRコードで行ったので比較的スムーズ。でも、道中使用できないのは同じだった。唯一Queenstownで少し使えたが、結局それは空港に到着するまでの15分位…！ Used in the southern part of New Zealand. Was so happy to be able to find such a low price, but the result was terrible! First, it took such a hard time to set up. It may have been better if I used the QR code method. I couldn't have done the setting up on my own without the Support's help (Android, Aquos). When I finally could get through on the last day in Christchurch, no luck at all when travelling by car. Even when reaching popular sightseeing towns like Tekapo and Wanaka, not sure whether because they were quite small towns, didn't work at all in any of them! Felt like putting just１star, but the Support was quite prompt and did respond at whatever time it was (they say they are there 24/7), and always tried hard in helping me out, I added another star. But can't really add anything more, because it's really whether you can use wifi with it or not. The only relief was that it was really cheap, only 2.38 USD (1GB) for 30 days (I needed it for 5 days). Also bought the same eSIM for my corporate phone, iPhone 15. Setting up was quite smooth, using the QR code, but the same result while travelling, no luck. However, was able to use it when I arrived in Queenstown - but only needed it for the last 15 minutes before getting to the airport...! > 商家回复 (2025-12-05): We sincerely apologize for the experience you had, and we understand how important stable connectivity is during a trip. Please contact us at service@redteago.com and provide your order details, we will arrange a refund for you. If you travel to other destinations in the future and would like to try our service again, we’d be happy to offer you a trial plan. Once again, we apologize for the inconvenience caused. ### ★★★★★ Perfect eSim - Jack Hill · 2025-11-22 Bought a sim for turkey with my friend and used a referral code we both got money off it was the cheapest esim available and it worked absolutely amazing no buffers or lags and very fast speeds. Will definitely be using RedteaGO again and recommend others give it a go too. ### ★★★★★ Business travel - zhoulei · 2025-11-22 · 已验证 As a frequent international traveler/business professional, I've tried many eSIM services, and RedteaGO stands out as one of the best. It eliminates the hassle of switching between traditional SIM cards, making internet connectivity during international travel more convenient than ever before. The RedteaGO App is a powerful, easy-to-use, and reliable travel data service tool. It has greatly enhanced my travel experience. ### ★★★★★ Great price for the coverage and data amount - シュン リュウ · 2025-11-20 · 已验证 Great price for the amount of data. Really convenient for travelers especially multiple roaming options for target carriers is really helpful, especially in places like Japan where a single carrier might not have complete coverage. ### ★★★★★ Reliable eSIM Service in Hong Kong💗 - Kevin Lin · 2025-11-20 · 已验证 I’ve been using RedteaGO in Hong Kong for a while and the experience has been very smooth! 🙌🏻 The eSIM activation was quick and the data connection has been stable in most areas, including on the MTR and in busy districts like Mong Kok and Tsim Sha Tsui.😋 Speeds are more than enough for streaming, social media, and video calls, and I rarely experience disconnects. The pricing is also quite reasonable compared with traditional local plans. I contacted customer support once with a question about my data package and they replied clearly and solved the problem fast. Overall, it’s a convenient and reliable option for staying connected in Hong Kong.💗 --- - 全部评价与筛选: https://ok.one/review/redteago.com - JSON 接口: https://ok.one/api/companies/redteago.com - 评分口径与数据来源: https://ok.one/methodology/