Redy

Hi Stephen, Thank you for coming back to share this update - we truly appreciate it! We’re so glad to hear you had such a positive experience with the agent you selected. Generating strong interest and securing an all-cash offer so quickly - especially so close to your listing price - is an incredible outcome. Thank you again for trusting Redy throughout your selling journey - we’re thrilled it led to such a successful result. Thank you, The Redy Team

Hi Jenna, Thank you so much for the amazing feedback! We love to hear that Redy has been such a valuable source of business for you. It means a lot to know the platform is delivering real results. We also have to say - we absolutely love working with you too, Jenna and are so happy to have you on the platform. You're a fantastic agent, and we’re lucky to have you as part of the Redy network. Looking forward to continuing to grow together! Thank you, The Redy Team

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that you feel this way, as this is not the experience we aim to provide. We were unable to locate an account associated with your name, so we’d appreciate the opportunity to better understand what happened. Please reach out to us directly with more details so we can look into your experience further. We’d also like to clarify a few points. All agents on the Redy platform are fully licensed, vetted professionals from a wide range of well-known brokerages across the country - they are absolutely real and actively working in their respective markets. Agents choose to participate in Redy because it gives them access to motivated sellers, and in return, they submit competitive proposals that include cash incentives and detailed service offerings. There is no cost for sellers to use Redy, and commissions are not increased by the platform. In fact, our model is designed to create a more competitive environment, where agents put forward their best terms in order to earn your business - giving sellers more transparency and choice than the traditional process. While asking friends and family for referrals is one option, Redy allows you to compare multiple qualified agents side-by-side, review their experience, and communicate with them directly - all in one place - so you can make the most informed decision for your home sale. We take feedback seriously and would welcome the chance to connect and address any concerns directly. Please don’t hesitate to reach out. Thank you, The Redy Team

Hi Kenneth, Thank you for your feedback - we appreciate you sharing your experience. We’re sorry to hear that the funds processing felt confusing. That’s definitely not the experience we want for our users, and your input is helpful as we continue to improve and simplify this part of the process. If you’re open to it, we’d be happy to walk you through it step by step or answer any specific questions to make things clearer. Thank you again for your feedback, and please don’t hesitate to reach out. Best regards, The Redy Team

Hi there, Thank you for taking the time to share your experience. We’re truly sorry to hear how frustrating this situation was for you - especially when it resulted in a financial impact. That’s never the outcome we want for our sellers. We understand your concerns regarding the transaction details and communication breakdown. While the agents you selected are independent professionals, this is exactly the type of situation where we expect a higher level of attention and execution, and we take feedback like this very seriously. That said, we do want to clarify that the goal of Redy is to create transparency and competition among agents, so sellers can compare options, negotiate better terms (like the reduced commission and upfront cash you received), and choose who they feel is the best fit. In your case, you were able to secure 1.5% and $1,800 upfront, which is a strong outcome compared to traditional models - but we absolutely recognize that cost savings should never come at the expense of quality service. Your feedback highlights an important point: execution matters just as much as economics. We are actively working to continue improving how we support both sellers and agents throughout the process to ensure nothing is missed and expectations are met at every step. We’d welcome the opportunity to connect with you directly to better understand what happened and see if there’s anything we can do to make this right. Thank you again for your honest feedback - it helps us improve. — The Redy Team

Hi there, Thank you for your feedback - we’re glad to hear you had a good experience with your agent. We understand your concern about wanting more truly local options during the interview process. On Redy, we prioritize connecting sellers with qualified, active agents who have experience in your specific market, even if they may not be based directly in your immediate neighborhood. Many of these agents still work and close deals in those areas regularly. That said, your feedback is important. We’re continuously working to improve how we match sellers with agents, including increasing access to hyper-local expertise where possible. We appreciate you sharing this and are glad to hear your overall experience with your agent was positive.

Thank you for your feedback! We're so happy to hear that you found a great agent who wants to work with you and your family. Please don't hesitate to reach out if there is anything else we can do for you.

Thank you for taking the time to share your experience with Redy. We're so pleased to hear that our platform helped you find your next agent with total control!