# RemotePeople 评价与评分 > 来源: OK.one — https://ok.one/review/remotepeople.com - 域名: remotepeople.com - 分类: 法律服务与政府 - 综合评分: 4.2 / 5 (61 条评价) - 评分分布 5→1 星: 72% / 10% / 0% / 0% / 18% - 所在地: United States · New York - 数据更新: 2026-08-10 RemotePeople（remotepeople.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 61 条用户评价，属于法律服务与政府分类，口碑良好。82% 的评价为 4 星及以上，18% 为 1 星；商家回复了 82% 的差评；近 12 个月新增 24 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 最差的客户支持和用户体验 - Lynn · 2026-07-29 到了钱的时候，他们会一直追着你，提醒你。支持团队提供了有关员工工资的劳动法的错误信息，我必须向他们询问与员工合同相关的问题。 1 周后发送多封后续电子邮件后。没有回复，因为他们提供的信息不正确。最糟糕的是支持团队犯错误；他们从不道歉，也懒得向客户纠正。您的电子邮件将被忽略。犯错是可以的，但如果错了，他们需要学会道歉。 最令人沮丧的经历是它与您必须支付与员工工资链接的发票有关。 1周后仍然没有回复。 但当你向他们提出一个简单的问题或修改时，他们将需要超过2-3周的时间才能回复。 ### ★☆☆☆☆ 不用费心去申请 - DisappointedOne · 2026-07-26 不用费心去申请，经过 5 个阶段的招聘流程后，他们甚至懒得回复快速消息说他们选择了其他人。就目前而言，两个月后，我发了一封电子邮件询问招聘结果，但没有答复。 ### ★★★★★ 作为需要支持的全球雇主…… - David · 2026-07-14 作为一家全球雇主，需要为几乎每个大陆的团队成员提供支持，有如此多的规则和如此多的繁文缛节，与 RemotePeople 合作真是太棒了 - 友好且知识渊博的员工将我的头痛减少到了 0 - 我可以继续不断增长的业务！ ### ★★★★★ 强烈推荐 - Claire · 2026-06-22 我们与 Remote People 合作进行国际扩张，并对所获得的支持感到非常高兴。他们的记录雇主服务使海外招聘变得简单且完全合规。该团队反应灵敏、知识渊博，真正消除了国际就业的复杂性。强烈推荐给任何希望在全球范围内招聘员工而无需担心法律问题的公司。 > 商家回复 (2026-07-11): Thank you so much, Claire! We're delighted our Employer of Record service made your international expansion straightforward and fully compliant. Taking the complexity out of global hiring is exactly what we aim for, and it means a lot that you'd recommend us. We look forward to supporting your team as you continue to grow. The RemotePeople Team ### ★☆☆☆☆ EOR 的可怕经历；根本不相信他们 - AD · 2026-03-21 我在英国受雇于 Remote People，担任 EOR，在过去的一年里我经历了糟糕的经历。 首先，我需要一些用于移民程序的文件，包括我的历史工资单。我注意到我的工资单上的姓名与我的护照不符，所以我仔细观察了一下，发现每个工资单的格式和文件名都不同。工资单上显示的地址也已经过时了一年，尽管我在搬家时立即在他们的用户界面中更新了地址。我也在人力资源软件领域工作，所以这两件事告诉我他们正在通过第三方离线存储我的数据；当我提交正式的 GDPR 请求，询问我的数据存储在哪里以及由谁处理时，他们拒绝给我直接答案，而是含糊地回答说他们“正在努力改进他们的系统”。他们还花了一周时间更新工资单，因为这是由“他们的会计师事务所”完成的。 其次，当我收到加薪时，他们花了一周多的时间来处理。在与我的雇主登记后，我不得不催促他们寄出这封信，他们告诉我他们正在等待RP。当我签署这封信后，又过了几天，我的 RP 资料没有反映更新后的工资，我不得不再次追问他们以确保所有内容都已更新，以确保我当月的工资没有错误。 下一个问题是他们没有注意到我的签证过期了。我正在管理自己的移民流程，所以对我来说这不是问题，但我有一些朋友通过竞争平台受雇，但发生了这种情况，他们遇到了严重的移民问题。签证到期几周后，我必须联系远程人员，通知他们我的状态已更新，以避免出现任何合规问题。 最后，他们在 2026 年到目前为止已经错过了两笔养老金支付。第一次是在 1 月份，我不得不直接联系他们，询问他们为什么我的缴款缺失；他们声称这是一次已知的失败付款，并且已经在处理中，只是碰巧我在正确的时间伸出了援手。第二次是在本周，付款仍然缺失，而且他们仍然没有跟进纠正错误。 与大多数 EOR 提供商一样，他们只是一个看起来很漂亮的用户界面，但实际上很差劲，外包手动流程和反应迟钝的客户服务。真正让我感到沮丧和担心的是，他们完全缺乏透明度，并且对我的个人数据的存储位置和存储者进行了混淆。我的建议是，在与 EOR 服务提供商合作时，请确保他们在您正在招聘的市场上拥有自己的实体（而不是通过第三方外包），并且拥有强大的客户和最终用户反馈。 我现在正在从 RP 离职，并将更新我的审查以包括离职流程，但自从签署我的辞职信以来，他们没有让我了解后续步骤。 > 商家回复 (2026-07-11): Thank you for this detailed feedback, and we are sorry we fell short in several areas. The issues you raise are specific and fair: unclear answers to your GDPR request, slow salary and payslip updates, visa-date tracking, and two pension contributions this year. That is not the standard we hold ourselves to. We are reviewing each of these with our payroll and compliance teams, and we want to make sure the outstanding contribution is resolved and that your offboarding steps are fully visible to you. Please contact your account manager and mention this review so it goes to the top of the queue. The RemotePeople Team ### ★★★★★ 优秀企业 - Jessica C · 2026-03-12 优秀的公司。从与员工和客户合作的第一天起，Il 就为他们提供专业、自信和稳定的服务。并且还可以与客户分享很多关于业务发展、海外劳务系统的业务信息。 > 商家回复 (2026-07-11): Thank you, Jessica! We're glad you've found the service professional and stable from day one, and that our insights on overseas labor systems and business development have been useful to your team. We look forward to continuing to support you. The RemotePeople Team ### ★★★★★ 优质的客户服务 - Anonymous · 2026-03-10 Remote People 的客户服务很棒。我们的专属客户经理为我们提供了白手套服务。员工还表示获得了良好、直接的入职体验。 > 商家回复 (2026-07-11): Thank you for the kind words! White-glove support from a dedicated account manager and a smooth onboarding for your employees is exactly the experience we aim to deliver, we're glad it shows. We're here whenever you need us. The RemotePeople Team ### ★★★★★ 我很少写评论，但是... - Chris · 2026-03-09 我很少写评论，但在与 Remote People 获得了非常好的体验后，我不得不写一篇评论。他们使寻找和雇用两名关键海外员工变得异常简单。也大力支持。真的，真的令人印象深刻。感谢您的团队 RemotePeople。 > 商家回复 (2026-07-11): Thank you, Chris, coming from someone who rarely writes reviews, this means a lot! We're delighted we could make finding and hiring your two overseas team members simple. Our team is here whenever you're ready to grow further. The RemotePeople Team ### ★★★★★ 除了匹配我之外... - Jamie Clark · 2026-01-27 · 已验证 除了为我匹配一流的企业之外，该平台还使入职流程变得异常简单。感谢他们的雇主注册服务，我及时完成了所有入职流程。开始远程工作很简单，因为没有困难的阶段，整个过程中沟通清晰有效！ > 商家回复 (2026-07-11): Thank you, Jamie! We're glad the onboarding was quick and clear and that our employer registration service got you working remotely without any friction. Wishing you continued success in your role! The RemotePeople Team ### ★★★★★ 我在 Horizo​​ns 上获得了非常好的体验 - Cesar · 2025-12-07 到目前为止，我在 Horizo​​ns 上获得了非常好的体验。整个过程非常顺利，每当我有问题时，都会有人很快回复我并提供实际帮助（现在很少见！）。与我交谈过的每个人都非常友好且易于合作，这带来了巨大的变化。 总的来说，我只是觉得我得到了很好的照顾。如果您持观望态度，我绝对建议您尝试一下 Horizo​​ns。 > 商家回复 (2026-07-11): Thank you, Cesar! We're glad the whole process has been smooth and that you've always gotten quick, helpful answers from a friendly team. Feeling in good hands is exactly what we aim for, thanks for recommending us. The RemotePeople Team ### ★★★★★ 让复杂的证明变得容易 - Caleb Terrell · 2025-11-13 我们对国际招聘还很陌生，坦率地说，我们害怕把事情搞砸。他们的销售和入职团队非常有耐心。他们不只是向我们出售产品；他们还向我们出售产品。他们花时间了解我们的目标，并引导我们完成每一个步骤，从生成投诉合同到解释新国家的法定福利。很好的第一印象，从那时起他们就一直没有辜负它。 > 商家回复 (2026-01-07): Thank You ### ★☆☆☆☆ 按计划完成了项目 - Brandon · 2025-10-15 按计划完成了该项目，但从未收到资金。多次联系；没有收到明确的答复或解决方案。完全令人失望并且缺乏专业精神。 > 商家回复 (2026-07-12): We take every report of non-payment seriously, but we have been unable to match this review to any RemotePeople client, contractor, or employee record, and the work described does not correspond to RemotePeople's services (Employer of Record, recruitment, and global payroll). This review has been reported to Trustpilot for verification. If you believe you have a genuine matter with us, please email info@remotepeople.com with your name and contract details and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ RPL 被证明非常不专业 - Dalila · 2025-10-15 事实证明，RPL 非常不专业。完成指定的工作后，没有付款或进行适当的沟通。许多后续行动被忽视；这不是一家值得信赖的企业。 > 商家回复 (2026-07-12): We take every report of non-payment seriously, but we have been unable to match this review to any RemotePeople client, contractor, or employee record, and the work described does not correspond to RemotePeople's services (Employer of Record, recruitment, and global payroll). This review has been reported to Trustpilot for verification. If you believe you have a genuine matter with us, please email info@remotepeople.com with your details and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ RPL 尚未偿还渲染人员费用…… - Sarman · 2025-10-14 RPL 尚未偿还渲染人员已完成的工作。几周来一直没有答案或解决方案。对于薪资服务来说非常不专业，并且是一次完全令人失望的经历。 > 商家回复 (2026-07-12): We take non-payment claims very seriously. However, we cannot match this review to any RemotePeople client, contractor, or employee record, and "render crew" work does not correspond to anything RemotePeople provides as an Employer of Record and recruitment platform. This review has been reported to Trustpilot for verification. If you have a genuine matter with us, please email info@remotepeople.com and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ 反应迟钝且不值得信任 - Shaun · 2025-10-12 我没有收到任何更新，仍在等待付款。我的电子邮件和消息被远程人员完全忽视。由于沟通不畅和缺乏责任感，我不会向任何人推荐这种薪资服务。 > 商家回复 (2026-07-12): We're sorry to read this, but we cannot match this review to any RemotePeople client, contractor, or employee record. Every worker employed or paid through RemotePeople has a dedicated account manager and a verifiable contract. This review has been reported to Trustpilot for verification. If you believe you have a genuine matter with us, email info@remotepeople.com with your details and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ RPL 完全不专业而且…… - Willa Margot · 2025-10-11 RPL 完全不专业，也没有及时支付到期款项。我不建议与他们做生意。 > 商家回复 (2026-07-12): We're sorry to see this, but we cannot match this review to any RemotePeople client, contractor, or employee record, and the situation described does not correspond to our Employer of Record and recruitment services. This review has been reported to Trustpilot for verification. If you believe you have a genuine matter with us, please email info@remotepeople.com and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ 我的付款已被 RPL 扣留... - Koilea · 2025-10-11 我的付款已被 RPL 扣留，没有任何沟通或更新。薪资服务不可靠且极其令人失望。 > 商家回复 (2026-07-12): We take payment concerns very seriously, but we cannot match this review to any RemotePeople client, contractor, or employee record. All payments we process are tied to verifiable contracts with dedicated account management. This review has been reported to Trustpilot for verification. If you believe you have a genuine matter with us, please email info@remotepeople.com with your details and we will investigate immediately. The RemotePeople Team ### ★☆☆☆☆ 我认为只有自我阻止你解决...... - Jack Walton · 2025-10-03 我认为只有自负才能阻止你解决问题，保持专业并为你的生意做事 > 商家回复 (2026-07-12): We'd genuinely like to resolve whatever this refers to, but we cannot match your account to any RemotePeople client, contractor, or employee record. Please email info@remotepeople.com with specifics and we will look into it immediately. This review has also been referred to Trustpilot for verification. The RemotePeople Team ### ★★★★★ 地平线的工作经验 - Geovanny Butron · 2025-09-29 由于 Horizo​​ns 平台的可访问性，我在 Horizo​​ns 的体验非常好。作为一名员工，将我的所有工作信息、福利、工资单和假期都集中在一个地方至关重要，这就是 Horizo​​ns 所做的：它有助于组织所有这些信息，并最终让我感觉只有 HR 拥有这些信息，否则我无法控制它。 > 商家回复 (2026-07-11): Thank you, Geovanny! Having your contracts, paystubs, benefits, and vacation days all in one place, and staying in control of your own information, is exactly what the platform is built for. We're glad it's working so well for you. The RemotePeople Team ### ★★★★★ 出色的体验 - Francesca · 2025-09-25 Horizo​​ns 的平台可带来流畅且引人入胜的体验：易于导航，即使涉及复杂的主题也能提供高效可靠的客户支持。强烈推荐！ > 商家回复 (2026-07-11): Thank you, Francesca! We're delighted you've found the platform easy to navigate and our support reliable even on complex topics. Thank you for recommending us! The RemotePeople Team --- - 全部评价与筛选: https://ok.one/review/remotepeople.com - JSON 接口: https://ok.one/api/companies/remotepeople.com - 评分口径与数据来源: https://ok.one/methodology/