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健康与医疗

Replacement Lens Express

63 条评价

4.763 条评价
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关于 Replacement Lens Express

数据更新
网站
replacementlensexpress.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
63 条评价
差评回复率
100%(3/3 条)
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Replacement Lens Express靠谱吗?

Replacement Lens Express(replacementlensexpress.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 63 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

G
Go Badgers · 写过 5 条评价 · 已认证 · 体验于 2026-02-27 ·

最佳体验

很高兴能够再次佩戴我最喜欢的镜框。更换 Lens Express 比当地便宜至少 100 美元。他们甚至把旧镜片和我的眼镜一起寄给我。没有其他地方曾把我的旧镜片归还给我。谢谢。

Replacement Lens Express 回复2026-03-05

Hello Thank you for taking the time to leave us such a fantastic and detailed review of your recent experience with RLE. We are thrilled to hear that you love your new Single Vision prescription lenses. We appreciate that you chose RLE for your replacement prescription lenses and I look forward to seeing your again soon. Sincerely, Jennifer

K
KP · 写过 1 条评价 · 已认证 · 体验于 2026-02-18 ·

框架已损坏,而您未能...

框架已损坏,并且您未能回复有关该问题的电子邮件。不专业且不可接受! 问题已解决。已全额退款。

Replacement Lens Express 回复2026-02-25

Good Afternoon KP, I do apologize for the delayed response to your email, as our facility was closed due to extreme weather in the northeast this weekend. As soon as we reopened I was able to read and respond to each of your emails. I appreciate the feedback you have provided and will try to do better in responding to customer emails in a more timely manner. Thank you Jennifer

K
Kevin McQueeney · 写过 1 条评价 · 已认证 · 体验于 2026-02-17 ·

不是中黄

有人告诉我,拍摄眼镜可以使用接近中黄色的颜色。你确实尝试过,但它不是一种媒介。我得到的是非常浅黄色。 如果你能做得更暗,我会感兴趣,但价格不一样。看起来你在其他方面做得很好。

Replacement Lens Express 回复2026-02-25

Hi Kevin, Thank you for reviewing your recent purchase with us. I am sorry to hear that you are not happy with the darkness of the lenses. We can certainly try to darken the lenses for you. I will email you this afternoon with the details on how to return your frame and lenses to have the color darkened. Thank you again, Jennifer

C
Cyndy Adams · 写过 1 条评价 · 已认证 · 体验于 2026-02-09 ·

模范客户服务

仍在微调一些东西,但您不再获得这样的客户服务。任何地方!他们反应迅速、高效并且非常友善。相处起来多么愉快啊!

Replacement Lens Express 回复2026-02-16

Hi Cyndy Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. I am so happy to hear that you are pleased with my customer service. It has been a pleasure working with you as well. Sincerely, Jennifer

A
Ann · 写过 3 条评价 · 体验于 2026-02-12 ·

我在过去的四个镜头中都使用了 RLE……

我最近四次更换镜头时都使用了 RLE。我今天刚刚收到最新的镜片订单。 再说一次——RLE 做得很好! 很棒的客户服务! 在我下订单之前,詹妮弗总是立即回答我的任何问题。 订购非常简单,我收到了包含订单更新的电子邮件。成品非常完美,而且价格也非常惊人。 我向我所有的家人和朋友推荐 RLE。 我不会从任何其他地方购买镜头 - RLE 是最好的!

Replacement Lens Express 回复2026-02-16

Hi Ann Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you continue to chose choose RLE for your new prescription lenses. . We look forward to seeing you again soon. Sincerely, Jennifer

B
Beth · 写过 1 条评价 · 已认证 · 体验于 2026-02-02 ·

值得

响应迅速、个性化的客户服务、快速的响应时间和出色的质量结果。 我对我稀有的老式雷朋眼镜的替换镜片非常非常满意。 对整个过程感到非常放心和满意(这些是极其罕见的框架),并告诉每个人相信他们的 RLE 框架。 (而且定价也完全合理!)

Replacement Lens Express 回复2026-02-09

Hi Beth Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you chose choose RLE for your new prescription lenses. . We look forward to seeing you again soon. Sincerely, Jennifer

N
Nancy Williams · 写过 2 条评价 · 已认证 · 体验于 2026-01-21 ·

服务很棒! 惊人的!

惊人的!!肯定会再次使用。 他们为我节省了很多钱。 当他们把它们寄回给我时,它们包装得很好。 很好的沟通!一个++++++++++

Replacement Lens Express 回复2026-02-02

Hi Nancy Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new prescription lenses. We appreciate that you chose choose RLE for your new prescription lenses. . We look forward to seeing you again soon. Sincerely, Jennifer

J
James Markham · 写过 1 条评价 · 已认证 · 体验于 2026-01-15 ·

速度

好,快,价格优惠,选择多样。 希望有一个运输选项,其中包含 UPS 或 USPS 的预付费运输箱

Replacement Lens Express 回复2026-01-20

Hello James Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our processes times. It was a pleasure working with you and I thank you for your suggestions about our website shipping! We look forward to seeing you again soon. Sincerely, Jennifer

M
MJ · 写过 1 条评价 · 已认证 · 体验于 2026-01-13 ·

不再收取“视力中心”附加费

我将 RLE 的产品和价格与其他四家供应商进行了比较,发现他们提供的镜头质量更高,而且价格远低于前两名竞争对手。我以前从未在网上订购过镜片(使用现有的镜框),但对过程如此简单感到惊喜。除了价格之外,我还很欣赏 ​​RLE 在流程每个阶段的沟通以及完成后我收到眼镜的速度。镜头非常棒;比我在上一家提供商处支付近两倍的费用要好。今后我肯定会在镜头中使用 RLE。

Replacement Lens Express 回复2026-01-19

Hello MJ Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you love your new RLE Clarity progressive prescription lenses. We appreciate your detailed and through review of our order process and how easy you found it to be. We look forward to seeing you again soon. Sincerely, Jennifer

M
Michael Tkach · 写过 1 条评价 · 已认证 · 体验于 2026-01-08 ·

快速高效

Replacement Lens Express 回复2026-01-15

Hi Michael, Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new RLE Classic digital Single Vision Prescription lenses . We appreciate that you have chosen RLE for your replacement prescprtion lenses and We look forward to seeing you again soon. Sincerely, Jennifer

M
Maria Sotolongo Saffioti · 写过 1 条评价 · 已认证 · 体验于 2026-01-07 ·

喜欢我的新镜片

重新拍摄心爱的旧迪奥镜框是多么容易,给我留下了深刻的印象。 我也很高兴我的眼镜到达时完好如新。

Replacement Lens Express 回复2026-01-12

Good Evening Maria Thank you for taking the time to leave us such a wonderful review of your recent order with RLE. We are thrilled to hear that you love your new Eyezen+ Prescription lenses . We appreciate that you choose RLE for your replacement prescprtion lenses and We look forward to seeing you again soon. Sincerely, Jennifer

J
Jason Gallegos · 写过 2 条评价 · 已认证 · 体验于 2025-12-18 ·

盒子被砸碎了,我的眼镜……

盒子被砸碎了,我的眼镜包装不正确。框架现在已弯曲。 非常沮丧

Replacement Lens Express 回复2025-12-23

Good Afternoon Jason. I am very sorry to hear that you received your packaged and the postal service damaged the box which has caused your frame to become bent. Please email us at info@replacementlensexpress with images of the box and your frame and we will be happy to find a resolution. Thank you Jennifer

B
Brenda Gisel Gonzalez · 写过 5 条评价 · 体验于 2025-12-20 ·

和蔼可亲!!!!

Replacement Lens Express 回复2025-12-22

Thank you for leaving us your review.

k
kulwinder singh · 写过 3 条评价 · 体验于 2025-12-15 ·

祝你工作顺利

Replacement Lens Express 回复2025-12-15

Hello Kulwinder Singh Thank you for taking the time to leave us a 5 star review of We look forward to working with you soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer

K
Kyle Manuel · 写过 2 条评价 · 体验于 2025-12-15 ·

不错的平台

Replacement Lens Express 回复2025-12-15

HI Kyle, Thank you for taking the time to review our website. We look forward to working with you soon. Thank you again and we hope you have a wonderful holiday season. Kind Wishes, Jennifer

I
I can't say · 写过 2 条评价 · 已认证 · 体验于 2025-11-26 ·

没有出什么问题

没有出什么问题,只是不是我所期望的。 大约 2 年前,我以 200 多美元的价格购买了雷朋 (Ray-Ban) 太阳镜。加上运费和税费,更换镜片花了我大约 200 美元。 以这个价格,我希望能买到完全相同的雷朋品牌镜片。 没有发生,非常不满意。 不仅仅是镜片,还有整个过程

Replacement Lens Express 回复2025-12-02

Good Morning Luis, Thank you for leaving us a review about your recent order for custom made non-prescription sunglass lenses for your Own frame. I am very sorry to hear that your are unhappy with your new custom made non-prescprtion polarized sunglass lenses. I see that you mention that you were expecting to receive Non-prescription lenses that have the authentic Ray Ban replacement sunglass lenses with the RB logo on them. While I can certainly understand your confusion when you received your new sunglass lenses and they did not have the Ray Ban logo on them. The reason why you did not receive the Ray Ban logo on your new lenses is because you choose Custom non-branded prescprtion lenses instead of the Ray Ban non-prescription authentic sunglass lens replacements. If you had chosen the Ray Ban replacement lens option you would have not been required to mail your frame to us. This is because when the customer chooses to order the Ray ban replacement lenses option, the lenses are ordered and then mailed to the customer to insert yourself. These are 2 different options that are offered on our website and we have to go by what the customer has ordered. I am very sorry for the confusion. I I did check with the Ray Ban manufacturer to see if there were any replacement lenses offered for your Ray Ban 3696 frame and unfortunately there are no polarized lens options available for this frame any more as the Ray Ban manufacturer has discontinued this frame. So the only available option to have new lenses made for your frame is the option you choose which is for High quality ( the same lens blanks that are used for prescription lenses) Ophthalmic non-prescprtion polarized lenses blanks that have to be made custom made and fit into your frame. Again I am very sorry for the confusion please do not hesitate to email me with any additional quesitons that you may have at [email protected] Sincerely, Jennifer

J
Jennifer Prew · 写过 2 条评价 · 已认证 · 体验于 2025-11-24 ·

超级快

超级快,远低于预计天数,并且始终保持高品质,我已经从这家公司收到了六双,它总是非常值得的!

Replacement Lens Express 回复2025-12-01

Hello Jennifer Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love all 6 pairs of your new prescription lenses and that you find our process easy and reliable. It was a pleasure working with you. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer

N
NC · 写过 1 条评价 · 已认证 · 体验于 2025-11-21 ·

高品质镜片

高品质镜片,优质服务

Replacement Lens Express 回复2025-12-01

Hello NC, Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new prescription lenses and our process. It was a pleasure working with you. We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer

A
Alex Ready · 写过 1 条评价 · 已认证 · 体验于 2025-11-19 ·

订购眼镜镜片和……

订购眼镜镜片和奥克利太阳镜。眼镜到达时镜片中间有一个碎片,导致它们无法使用。奥克利太阳镜的螺丝安装不正确,导致右侧镜片在一小时内弹出。不得不用强力胶粘住框架来修复 RLE 的劣质工作。与框架相匹配的金色螺钉被替换为不正确的银色螺钉。如果您想要高质量的工作和零件,请避开这个地方。对糟糕的工艺和不正确的更换非常失望。

Replacement Lens Express 回复2025-11-25

Good Morning Alex, Thank you for taking the time to rate your recent experience with RLE. I am thoroughly disappointed that you received both pairs of your new lenses in such bad condition. I have personally emailed you to provide you with a remake of both pairs of lenses so that we can correct these errors for you and show you that this is not the quality that we ever want our customers to receive. I look forward to correcting our error and hearing back from you soon. Thank you, Jennifer

P
PounderBob · 写过 2 条评价 · 已认证 · 体验于 2025-11-17 ·

好产品,有全方位的选择……

优质产品,选择齐全,价格具有竞争力。最重要的是,服务台的工作人员是真人,而且他非常认真地对待我对网站问题(例如死链接)的投诉。对结果非常满意。

Replacement Lens Express 回复2025-11-24

Hello Bob Thank you for taking the time to leave us such a fantastic review of your recent order with RLE. We are thrilled to hear that you love your new Varilux Physio W3+progressive prescription lenses and our process. It was a pleasure working with you and I thank you for your suggestions about our website! We look forward to seeing you again soon. Thank you again and we hope that you have a wonderful holiday season. Sincerely, Jennifer