# Reservation Counter 评价与评分 > 来源: OK.one — https://ok.one/review/reservationcounter.com - 域名: reservationcounter.com - 分类: 旅游度假 - 综合评分: 3.5 / 5 (200 条评价) - 评分分布 5→1 星: 55% / 5% / 8% / 5% / 28% - 所在地: United States · South Jordan - 数据更新: 2026-08-10 Reservation Counter（reservationcounter.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 200 条用户评价，属于旅游度假分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/10 页) ### ★☆☆☆☆ 欺骗行为 - Clinton Lewis · 2026-08-07 · 已验证 我以为我预订的酒店原来是你们的第三方企业，直到我付款后才透露。当我回电话取消交易时，我被告知你们没有取消政策！ 这是一种非常欺骗性的、不正当的做法，对消费者进行欺骗。我打电话给我的信用卡对这笔费用提出异议，但必须等到它被发布。 > 商家回复 (2026-08-07): Thank you for reaching out. We understand how frustrating this situation can be and sincerely apologize for any inconvenience caused. As an online travel agency, our cancellation policies vary depending on the hotel. Each property sets its own terms and conditions for reservations, and in many cases, nonrefundable bookings are offered to provide customers with special rates. We're sorry if this wasn't clear when booking. If you need further assistance with your reservation, please contact us at support@reservationcounter.com. We're here to help! ### ★★★★★ 这很简单，并且被给予了一切...... - Claudia H. · 2026-08-07 · 已验证 非常简单，并提供了所有信息 我需要选择我需要的正确房间。 > 商家回复 (2026-08-07): Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future. ### ★★★★☆ 我觉得160美元左右是…… - John Morgan · 2026-08-07 · 已验证 我觉得160多美元的税费太贵了！ > 商家回复 (2026-08-07): Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services. ### ★★★★★ 轻松体验 - Mary Lou Jones · 2026-08-07 · 已验证 > 商家回复 (2026-08-07): Thank you for leaving a 5-star rating. We look forward to your next booking with us. ### ★★★★★ 易于预订。 - Sheila Kelly · 2026-08-06 · 已验证 > 商家回复 (2026-08-06): Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future. ### ★☆☆☆☆ 我在酒店的住宿体验非常棒，而且… - Karen Olszewski · 2026-08-06 · 已验证 我在酒店的住宿体验非常棒，服务也很棒。然而，当我预订房间时，我在 Hotel Express 网站上，却被转到 Priceline，我并不知道，因为我是 IHC 会员。对 Priceline 一点印象都没有 > 商家回复 (2026-08-06): Thank you for sharing your review. We're sorry for any confusion between our booking service and the hotel. ReservationCounter.com is an online travel agency that provides booking services for over 200,000 hotels worldwide, but we are not affiliated with the hotel itself. Thank you for booking with us. If you need further assistance with your reservation, please feel free to contact our support team at support@reservationcounter.com. We're here to help! ### ★★★☆☆ 它一直让我不知所措 - Pat · 2026-08-06 · 已验证 > 商家回复 (2026-08-06): Thank you for your review and for bringing this to our attention. We sincerely apologize for the difficulties and frustration you experienced while using our website. Your valuable feedback will be shared with our development team as we work to improve the user experience. If you need further assistance with your reservation or have additional concerns, please don't hesitate to reach out to our support team at support@reservationcounter.com. We're here to help! ### ★★★★★ 很棒的经历！ - Zuleica Perdomo · 2026-08-05 · 已验证 简单 一切都很简单，网站的意义也是不言自明的 > 商家回复 (2026-08-05): Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience. ### ★★★★★ 很棒而且很容易预订 - James Niven · 2026-08-05 · 已验证 > 商家回复 (2026-08-05): Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future. ### ★★★★★ 在网站上进行预订... - Edward Liberatore · 2026-08-05 · 已验证 在网站上进行预订很容易使用，并且使预订变得愉快。 > 商家回复 (2026-08-05): Thank you for taking the time to leave a review. We're delighted to know you found our website easy to navigate and user-friendly. Your feedback is incredibly valuable to us, as we are always improving our customer experience. ### ★★☆☆☆ 经过 - H Price · 2026-08-05 固定电话无法使用。维修人员必须修理电缆才能使电视正常工作。时钟设置起来很棘手。总的来说，我不会回去。只要多花几美元，就有更好的地方。 > 商家回复 (2026-08-05): We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at support@reservationcounter.com. We're here to help where we can and would love to hear more about your experience booking with us. ### ★★★★★ 轻松预订 - Lyle · 2026-08-05 · 已验证 预订很容易。 > 商家回复 (2026-08-05): Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future. ### ★★★★★ 交易的便捷性 - SJD · 2026-08-05 · 已验证 > 商家回复 (2026-08-05): Thank you for taking the time to leave a review. We truly appreciate your feedback and are thrilled to know you had a positive experience with us. At Reservation Counter, we strive to ensure that every customer enjoys an effortless and hassle-free booking process. We look forward to your next booking with us! ### ★☆☆☆☆ 我写信是为了表达我……对酒店安全的担忧 - Kim Santistevan · 2026-08-05 我写这封信是为了表达我对最近在贵酒店住宿的失望。不幸的是，这次体验没有达到我预期的标准。 主要问题涉及电梯。在我们住宿期间，只有两部小电梯在运行，在我们离开当天，由于机械问题，电梯只剩一部。在发生故障之前，我们已经多次被迫使用楼梯，因为电梯非常满，无法容纳额外的客人。 这种情况变得危险了。我丈夫带着我们的行李爬楼梯时摔了一跤。这是令人恐惧的，如果电梯完全运行或提供替代援助，这是完全可以避免的。 这次经历让我们对现行的安全和维护标准深感担忧。如果您能及时回复酒店打算如何解决此事，我将不胜感激。 > 商家回复 (2026-08-05): We're sorry to learn about the difficulties you experienced when you arrived at the hotel. To clarify, Reservation Counter is an independent online travel agency that books reservations for over 200,000 hotels worldwide, but we are not directly affiliated with the hotel itself. For any onsite concerns, we recommend speaking with the hotel's front desk or management. That said, if you need help with your reservation, feel free to reach out to our support team at support@reservationcounter.com. We're here to help where we can and would love to hear more about your experience booking with us. ### ★★★★★ 游览时最好的住宿地点！ - David Harbour · 2026-08-04 · 已验证 酒店和客房位于校园中心，是参观时唯一的住宿地点。 工作人员非常出色，这就是为什么他们这么快就卖完了。 强烈推荐...除了我在那里的周末！ > 商家回复 (2026-08-04): Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future. ### ★★★★★ 快速且无麻烦。 - Marsha Dobson · 2026-08-04 · 已验证 > 商家回复 (2026-08-04): Thank you for your review. Our goal is to provide a quick and seamless booking experience for our customers. We look forward to your next booking with us! ### ★★★★★ 预订过程非常顺利！ - James Rowan · 2026-08-04 · 已验证 > 商家回复 (2026-08-04): Thank you for taking the time to leave us a review. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable and helps us provide the best possible service. We look forward to assisting you again in the future. ### ★☆☆☆☆ 试图取消预订...... - lizabeth leduc · 2026-08-04 · 已验证 试图提前取消预订。酒店取消了我的预订，但预订台不会退款。我从酒店得到了取消号码，并将其交给预订台，但无济于事。不建议通过这家公司预订。 > 商家回复 (2026-08-05): We understand your frustration and sincerely apologize for the inconvenience. As an online travel agency, we're required to follow the policies and procedures set by the hotels and our providers, who ultimately approve refunds. While refunds are not always guaranteed, we are committed to doing everything possible to assist you. If you need help with anything else or have additional questions about your reservation, please contact our support team at support@reservationcounter.com. We're here to help! ### ★★★★★ 卓越的客户服务：宾夕法尼亚州门罗维尔汉普顿酒店 - Daiseymae · 2026-08-04 我们从2026年7月31日至2026年3月8日住在宾夕法尼亚州门罗维尔汉普顿酒店。 我们的整体体验非常好，服务也非常出色。 然而，在 26 年 8 月 3 日上午 8:15 退房后，我没有意识到我把一个装有个人物品的容器留在了我们的房间里。 今晚我回到北卡罗来纳州的家后我意识到了这一点。 我立即联系了汉普顿酒店，我只能告诉你，酒店前台接电话的年轻女士太棒了！ 在解释了我所做的事情之后，这位年轻的女士很友善，善解人意，非常专业并且非常高效。 我从来没有听说过 ILeftmystuff.com，但是它非常用户友好，非常高效，汉普顿酒店的全体员工整个周末都非常乐于助人。 我预计会在接下来的 10 天内收到我留下的物品。 我们在宾夕法尼亚州 HI-门罗维尔接触到的每个人都应该因其专业精神和客户服务技能而受到认可。 我们谢谢你！！ > 商家回复 (2026-08-04): Thank you for taking the time to leave us a review. We are happy to know one of our representatives provided excellent service while assisting you. We look forward to serving you again in the future. ### ★★★★☆ 预约柜台与双树柜台 - Beverly Williams · 2026-08-04 预订过程非常棒。我不满意的是实际的预订网站。我搜索了希尔顿逸林酒店进行预订。我的印象是我正在与酒店交谈。我问这是不是希尔顿逸林酒店，他们告诉我是的。我有积分但不想使用它们，所以选择付费。 他们要了我的希尔顿会员#；这不包含在预订中。 税费为 64.43 美元，没有具体费用明细。房价为125.87美元；我最终支付了 208.29 美元。直到收到收据我才得到所有这些信息。没有退款。酒店拒绝了我的收据并使用了我的会员号。 > 商家回复 (2026-08-04): Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. We carefully consider every customer's feedback about the booking experience to continually improve our services. --- - 全部评价与筛选: https://ok.one/review/reservationcounter.com - JSON 接口: https://ok.one/api/companies/reservationcounter.com - 评分口径与数据来源: https://ok.one/methodology/