# RVGUARD 评价与评分 > 来源: OK.one — https://ok.one/review/rvguardstore.com - 域名: rvguardstore.com - 分类: 车辆与交通 - 综合评分: 4.4 / 5 (36 条评价) - 评分分布 5→1 星: 81% / 3% / 3% / 3% / 11% - 所在地: United States - 数据更新: 2026-08-10 RVGUARD（rvguardstore.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 36 条用户评价，属于车辆与交通分类，口碑良好。84% 的评价为 4 星及以上，11% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/2 页) ### ★★★★★ 我在安装...RVGUARD 压力调节器时遇到困难 - Tom · 2026-08-04 我在安装压力调节器时遇到了困难，因为当我打开水时，压力表没有记录任何压力。在与 RVGUARD 服务经理友好交谈后，我发现我做错了什么。良好的客户支持和优质的产品。强烈推荐TVGUARD。 ### ★★★★★ 产品到达的速度比预期的要快…… - Murray Sinclair · 2026-07-14 产品到达的速度比预期的要快，我的所有问题都得到了及时的解答 ### ★★★★★ 价格实惠，效果如广告所示 - Roy Shaffer · 2026-07-09 · 已验证 ### ★★★★★ 产品准时到达且完好无损。 - David Theiss · 2026-07-07 · 已验证 产品准时到达且完好无损。 尚未安装，但看起来正是我所需要的。 ### ★★★★★ 伟大的公司在运输方​​面遇到了问题...... - Tristan · 2026-06-29 伟大的公司在退货时遇到了运输问题，但退货却消失了。然而 rvguard 做对了，将再次使用它们。 ### ★★★★★ 当我的……时，我在池塘里失去了 117 条鱼。 - PAULA KEITH · 2026-05-08 · 已验证 当我的保姆打开城市自来水来补充水时，我的池塘里失去了 117 条鱼，但我忘记了，水溢出了超过 24 小时。 氯去除了鱼的粘液，它们受到细菌感染，我失去了 117 条。通常，在 25 年多的时间里，从来没有出现过城市用水问题影响我的鱼换水 10%。 但24小时以上的城市供水却把他们救活了。 我的朋友给了我一个墨盒用来填充池塘。 现在我无法判断它是否可以过滤掉城市水中的氯和其他物质，我没有那种测试套件。 但这比什么都不做并直接使用花园软管水要好得多。我现在每天都用它来补充。 这是我的第二盒 4 件，我将其中一件交给了另一位朋友，他也有一个池塘，但没有注意到过多使用城市用水。 > 商家回复 (2026-05-08): Thank you for sharing your heartfelt and detailed experience with our water filter cartridge. We are truly sorry to hear about the loss of your fish, and we sincerely appreciate you taking the time to explain how the situation unfolded. We’re glad to know that the filter has provided a meaningful improvement in your pond maintenance routine, and that you’ve been able to share this solution with a fellow pond owner as well. Your trust and willingness to pass along the product mean a lot to us. Thank you again for your honest and thoughtful feedback. Wishing you and your pond all the best. ### ★★☆☆☆ 您发送了 1 件错误的商品。 - STEVE BROOKS · 2026-05-06 · 已验证 > 商家回复 (2026-05-08): We sincerely apologize for the error in your order. After investigating with our warehouse, we discovered that an incorrect item was shipped. To make things right, we have taken the following steps: The mistakenly shipped item is yours to keep at no charge We have arranged express shipment of the correct product We hold ourselves to high service standards and are committed to resolving any issues promptly and fairly. If you have any concerns, please contact us directly so we can provide personalized assistance. Thank you for giving us the opportunity to make this right. ### ★★★★☆ 我们不得不退回该物品，因为它不是…… - TINA M · 2026-04-02 · 已验证 我们不得不退回该商品，因为它不合适。 加里很快做出了回应，并采取了必要的步骤及时退回物品。 > 商家回复 (2026-05-08): Thank you for the kind words! I'm Gary, and I'm glad I could help with the return process quickly for you. It's always our goal to make things as smooth as possible, even when the product doesn’t quite fit. I appreciate you taking the time to share your experience. If you need help finding the right fit in the future, feel free to reach out. ### ★☆☆☆☆ 我觉得应该是装上去的…… - Billy Buchanan · 2026-03-20 · 已验证 我认为它应该放在工厂里，为什么双方的警卫都是一样的。 我不得不修改它。 遗憾的设计 > 商家回复 (2026-03-23): Thank you for sharing your feedback, Billy. We’re truly sorry to hear that your experience with the 16,000 Grains Portable RV Water Softener did not meet your expectations, especially so soon after receiving it. We have attempted to reach out to you via email to better understand the issue you described regarding the guards and the installation, but we have not yet received a reply. We’d really appreciate the opportunity to assist you directly, as we’re committed to helping every customer have a positive experience with our products. If you’re open to it, please reply to our email or contact us at support@rvguardstore.com so we can understand exactly what happened and explore how we can make it right—whether that’s through troubleshooting, a replacement, or another solution that works for you. We genuinely value your input, and we hope to have the chance to regain your trust. ### ★★★★★ 优质的客户服务和保修支持 - Customer · 2026-03-11 客户服务快速高效。我很欣赏这个决议。他们在客户服务和保修解决方面做得很好。谢谢 ### ★★★★★ 很棒的客户服务 - melanie crane · 2026-03-10 很棒的客户服务。 肯定会再次从他们那里购买。 ### ★☆☆☆☆ 待定很快 - Brad Campbell · 2026-02-17 · 已验证 尚未收到当前正在追踪至承运商的订单。 等待回音 > 商家回复 (2026-03-16): We sincerely appreciate your feedback and would like to provide an objective update regarding this order for the benefit of all readers. On February 18, 2026, the customer reported non-receipt of the heated water hose. In accordance with our service policy, we immediately processed a ​full refund​ to ensure customer satisfaction, while simultaneously initiating a trace with the carrier. On ​February 27, the customer kindly notified us via email that the package had been found and received, and expressed willingness to repay for the order. We sincerely appreciated this honest gesture. However, as of ​March 16, we have not received payment for the order, nor have we received further communication despite our follow-up. The customer’s original negative review remains published, despite the confirmed resolution of the issue. We always strive to resolve every issue fairly and transparently. In this case, we acted in good faith by promptly issuing a refund, and we acknowledged the customer's honesty when the product was found. We regret that the review does not reflect the final outcome. We remain ready to work with the customer to close this matter appropriately. Thank you for allowing us to clarify. Sincerely, RVGUARD Customer Care Team ### ★★★★★ 满意的客户。 - Ronnie K · 2026-02-11 · 已验证 该商品看起来不错。 正是我订购的。 我是一个满意的顾客。 ### ★★★★★ 优质的服务 - Brian Draper · 2026-02-09 · 已验证 我购买的一根软管出现了问题，我得到的帮助非常棒。 ### ★★★☆☆ 退货政策零星。 - FRANK · 2026-02-05 · 已验证 我订购了一个 120 伏到 240 伏的适配器，这样我就可以尝试将我的新电动汽车插入普通的墙壁插座。适配器不起作用。退回它是一场噩梦，最终我收到的回报少于我将其运回所需的费用，因为他们要求我将其运回并跟踪。我不知道该适配器是否可以与其他设备（例如 RV 插头）配合使用，因此我不能说它有缺陷。退回无缺陷的商品以获得退款需要向该公司发送几封电子邮件，其中一封包含大量不同角度的照片。我感觉自己像个罪犯。 更新：他们的回答都是事实，他们的退货政策非常严格，所以只要你了解所有这些并完美地选择你的物品，你就会很好。我想我已经被其他对客户更友好且退货政策更简单的网站宠坏了。我知道这对于某些网站来说可能成本太高而无法提供。 > 商家回复 (2026-02-06): Thank you for taking the time to share your feedback regarding your recent purchase of the 120V to 240V adapter (Order #RG20263476). We sincerely apologize for the inconvenience you experienced with the return process. At RVGUARD, we take product quality very seriously. Each of our products, including the adapter you purchased, undergoes strict quality control and electrical safety testing. In this case, we want to clarify that the adapter is designed for specific applications, such as RV or generator use, and may not be compatible with all devices—particularly electric vehicles, which often have complex power management systems. Compatibility should always be confirmed before purchase. Regarding the return process, our return policy does state that for non-defective items, return shipping costs are the responsibility of the customer. The tracking requirement helps ensure a secure and documented return process, which protects both you and us. We understand that shipping costs can be a concern, and we regret that this part of the process added to your frustration. Thank you again for bringing this to our attention, and we hope to have the opportunity to regain your trust. ### ★★★★★ RVFast 运输的临时电源 - JOHN SOLA · 2026-01-05 · 已验证 快速运输。价格实惠 ### ★★★★★ 我需要一根更短的电线 - Michael from Prescott · 2026-01-03 · 已验证 我需要一根更短、更轻的绳子来装我的五块钱。这条线效果很好。当我使用发电机时，它锁定在 5 英尺处，15 英尺是完美的长度。它也适用于许多电动车价格接近五英镑的房车公园。 ### ★☆☆☆☆ 这里有 18 条评论 - David C · 2025-11-20 这里有 18 条评论。我是第二个一星评论。他们会找到任何拒绝维修的东西：这是我第三次尝试 这是浪费钱！我正在收到退款。 > 商家回复 (2025-12-08): We have noticed your review and are genuinely concerned about your experience. We would like to address your points publicly to ensure transparency with our entire community. First, we stand firmly behind the quality of every product we sell, which is why all RVGUARD products come with an industry-leading ​18-month warranty​ from the date of purchase. If your product fails within this period due to a manufacturing defect, we are committed to covering the repair or providing a replacement. You can learn more about our warranty and claim process here: https://rvguardstore.com/pages/warranty-information Second, according to our records, we have not received any specific order or contact information from you that would allow us to identify and investigate your case. To resolve this issue, we have reached out to you through this public channel and invite you to contact our dedicated customer service team at ​support@rvguardstore.com​ with your order number and details. Our team is ready to assist you promptly and find a satisfactory solution. We value every customer's feedback and take our commitments seriously. Please help us help you by sharing the necessary information. We aim to turn your experience around. ### ★★★★★ 很棒的产品...发货顺利并且继续... - Tony Rosellini · 2025-11-08 · 已验证 很棒的产品...发货顺利且准时...谢谢... ### ★★★★★ 很棒的服务 - SERGIO SOTO · 2025-11-07 · 已验证 优质的服务和快速的交货 --- - 全部评价与筛选: https://ok.one/review/rvguardstore.com - JSON 接口: https://ok.one/api/companies/rvguardstore.com - 评分口径与数据来源: https://ok.one/methodology/