Thank you for taking the time to leave us a review! We're delighted to hear that you're happy with your saber and that it arrived quickly without any issues.
We also really appreciate your thoughtful feedback about the Allen wrenches and screws. We understand how that could be confusing, especially for a first-time lightsaber owner. Your suggestion for including a small instruction booklet or guide is a great idea, and we'll be sure to share it with our team as we continue improving the experience for new customers.
Thank you again for your support and for helping us improve. We hope you continue to enjoy your saber!
Best regards
SabersPro Team
我还在等待六角螺丝来固定刀片......已经快一个月了,我对 sabre pro 有信心。来吧,谢尔盖伙计们,他的生日是七月##日
SabersPro 回复2026-07-15
Thank you for your feedback. We completely understand how important it is to have everything ready, especially with your son's birthday coming up.
We'd like to reassure you that the replacement package containing the hexagon screws was shipped on June 30. The courier has recently updated the tracking information, and it should be delivered soon. While we always do our best to assist, please note that we don't have control over the courier's shipping process once the package is in transit.
We truly appreciate your patience and your continued faith in SabersPro, and we hope the screws arrive very soon.
Best regards
SabersPro Team
E
Erica A BURNS · 写过 1 条评价 · 已认证 · 体验于 2026-06-21 ·
★★★★★
你们的产品太酷了!
SabersPro 回复2026-07-14
Thank you for your 5-star rating! We're so glad you think our products are cool. Hearing that means a lot to our team, and we're thrilled you're enjoying what we create.
We truly appreciate your support and look forward to bringing you even more exciting sabers in the future!
Best regards,
SabersPro Team
Thank you for taking the time to leave us a 5-star review and for your continued support! It truly means a lot to us that you've trusted us with three separate saber orders.
We're very sorry for the delay in getting the correct hex screws for your son's Mando Battle Saber. We completely understand how disappointing it is to be waiting, especially after being told they would arrive soon. We sincerely apologize for the frustration this has caused.
We appreciate your patience, and we're actively working to get these replacement screws out as quickly as possible. Thank you for sticking with us, and we hope to have everything resolved so your son can fully enjoy his saber very soon.
Best regards,
SabersPro Team
Thank you for your 5-star rating!
We’re thrilled to hear that your father-son deal was such a great experience! It’s wonderful to know you, your daughter, and your son have been enjoying your sabers together and making lasting memories through your duels. Hearing that your son’s first lightsaber has brought so much excitement makes us especially happy.
Thank you for your continued support. We can’t wait to be part of your next lightsaber adventure!
Best regards
SabersPro Team
Thank you for taking the time to leave us a review!
We’re happy to hear you’re enjoying your lightsaber and that you found a sound font you like. We also appreciate your feedback about the sound fonts, as it helps us understand where we can improve and provide a better experience for our customers.
We hope you continue to enjoy your saber, and thank you for sharing your thoughts with us.
Best regards
SabersPro Team
Thank you for taking the time to leave us a review!
We’re glad to hear your sabers arrived in perfect condition and held up well during a heavy duel. We appreciate you also pointing out the issue with the lights in one of the sabers afterward.
That definitely isn’t the experience we want for you. Please reach out to our support team with your order number and a short video showing the lighting issue so we can troubleshoot it and help you with the best solution as quickly as possible.
Best regards
SabersPro Team
Thank you for taking the time to leave us a review!
We’re delighted to hear you’re happy with the quality of your two sabers and that you felt they were a great value. We also appreciate your patience with the delivery time, and we’re glad to know they were worth the wait.
Thank you for your support, and we hope you continue to enjoy your sabers. May the Force be with you!
Best regards
SabersPro Team
Thank you so much for your 5-star rating!
We’re sorry to hear about your dog turning the battery pack into a chew toy, but we’re glad we could help get your son’s lightsaber back in action. It means a lot to hear that you had a great experience with our support team and that it inspired you to add another saber so your son and boyfriend can enjoy battles together.
Thank you for your trust and continued support. We truly appreciate your kind words and look forward to serving you again when it’s time for your next lightsaber!
Best regards
SabersPro Team
R
Ryan · 写过 3 条评价 · 已认证 · 体验于 2026-06-26 ·
★★★★★
绝对垃圾客服
绝对垃圾的客户服务对他们大量的电子邮件毫无用处。质量控制和下降方式并不酷
SabersPro 回复2026-07-10
Thank you for taking the time to share your feedback.
We’re sorry to hear that you feel this way. Our team has been assisting you since day one and has been actively working to resolve your concern throughout the process. We understand that delays and extended communication can be frustrating, and we regret that your experience has not met your expectations.
We remain committed to resolving your case and encourage you to continue working with us so we can reach a satisfactory solution. Your feedback is important to us, and we appreciate the opportunity to make things right.
Best regards
SabersPro Team
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand how disappointing this must have been.
Our team has been actively trying to assist you and has sent several follow-up emails regarding your case. However, we have not received a response to those messages. We remain committed to resolving this for you, and we've escalated your case so a member of our team can reach out again to provide further assistance.
We appreciate the opportunity to make this right and hope to resolve your concerns as quickly as possible.
Best regards
SabersPro Team
J
Jess · 写过 7 条评价 · 已认证 · 体验于 2026-06-12 ·
★★★★★
该产品非常适合该预算
该产品非常适合该预算。尽管我住在德国,包裹还是及时到达且没有任何损坏。
SabersPro 回复2026-07-11
Thank you for taking the time to share your feedback! We're delighted to hear that you're happy with the quality of your saber and that you feel it offers great value for the price.
It's also wonderful to know that your order arrived in Germany on time and without any damage. We work hard to ensure every order is carefully packaged and shipped, so it's great to hear everything arrived safely.
We truly appreciate your support and hope you enjoy your saber for years to come!
Best regards
SabersPro Team
Thank you for taking the time to share your feedback. We're glad to hear you were happy with the product, but we're truly sorry that the delivery timing didn't meet your expectations, especially for such an important occasion.
While we always aim to provide accurate delivery estimates, once a shipment is with the courier, we unfortunately don't have control over their shipping process or any unexpected delays that may occur. We understand how disappointing this must have been, particularly with a birthday gift, and we sincerely appreciate your patience and understanding.
Best regards
SabersPro Team
Thanks so much for taking the time to leave us a review. We’re glad to hear you think the Anakin saber looks great!
The movie-inspired hilt is designed to stay true to the iconic design, which can make it feel a bit less comfortable for dueling compared to our Duelist-style sabers. We understand that preference can vary depending on how you plan to use your saber.
We’re sorry to hear about the drop and the speaker issue. In many cases, components such as the speaker can be repaired or replaced. We’d be happy to take a look and help you find the best solution. Please reach out to our support team with your order details, and we’ll work with you to get your saber back in great condition.
Best regards
SabersPro Team
Thank you for the positive review! We’re glad to hear you think the saber is pretty neat, though we’re sorry to learn about the issue with the sounds, lights, and voice no longer matching the original settings.
That definitely isn’t the experience we want you to have, especially if no changes have been made to the configuration. We’d be happy to help troubleshoot the issue and determine whether it’s a settings problem or something else. Please reach out to our support team with your order details, and we’ll do our best to get everything working as it should.
Best regards
SabersPro Team
Thanks for taking the time to share your feedback and for being a returning customer. We truly appreciate that this was your third saber from us, and we’re sorry to hear about your experience with the VaderEE.
We understand how frustrating it must have been to run into confusion during assembly. We sometimes request a short video because it helps us quickly identify the issue and provide the most accurate guidance, especially when different saber models have different blade retention systems. That said, we understand that this approach isn’t convenient for everyone.
Your suggestion about including a simple diagram or instruction sheet showing the correct screw locations and blade installation is a valuable one, and we’ll be sure to pass it along to our team for consideration. We can see how that could help prevent situations like the one you experienced.
We’re sorry this led to damage to both the blade and hilt. If you haven’t already, we’d still like the opportunity to review your case and see if there’s anything we can do to help. Please reach out to us with your order details, and we’ll be happy to take another look.
Best regards
SabersPro Team
Thank you for your 5-star rating! We’re so happy to hear everything went smoothly, especially with an international delivery to Greece. We know shipping to certain destinations can sometimes be challenging, so it’s wonderful to hear your boyfriend’s saber arrived on time, in great condition, and lived up to your expectations.
Thank you for trusting us with such a special gift. We truly appreciate your support and hope your boyfriend enjoys his saber for years to come!
Best regards
SabersPro Team
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear your boys were so happy with their sabers and that you were impressed with the quality, color customization, and sound options.
We also appreciate your patience with the shipping time. It means a lot to us that, despite the wait, the sabers met your expectations and earned your recommendation.
Best regards
SabersPro Team
M
Micah Nolin · 写过 1 条评价 · 已认证 · 体验于 2026-06-18 ·
★★★★★
可爱的客户服务 10/10
SabersPro 回复2026-07-10
Thank you for your 5-star rating! We’re thrilled to hear you had a 10/10 customer service experience. Providing friendly and helpful support is something we truly strive for, so your kind words mean a lot to our team.
We really appreciate your support and hope you continue to enjoy your SabersPro experience!
Best regards
SabersPro Team
Thank you for your 5-star rating! We’re so happy to hear you’re enjoying the different sound fonts and the customization options. It’s wonderful to know the saber has been a great fit for a Star Wars fan like yourself.
We truly appreciate your support and hope you continue to enjoy your saber for many adventures to come!
Best regards
SabersPro Team