# ScentBox, Inc. 评价与评分 > 来源: OK.one — https://ok.one/review/scentbox.com - 域名: scentbox.com - 分类: 美丽与健康 - 综合评分: 4.3 / 5 (103 条评价) - 评分分布 5→1 星: 77% / 6% / 4% / 0% / 14% - 所在地: United States · Beverly Hills - 数据更新: 2026-09-07 ScentBox, Inc.（scentbox.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 103 条用户评价，属于美丽与健康分类，口碑良好。83% 的评价为 4 星及以上，14% 为 1 星；商家回复了 100% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-09-07。 ## 最新评价(第 1/6 页) ### ★★★★★ Always great customer service I am… - robscappi · 2026-09-06 Always great customer service I am always able to speak with an agent and the quality of the perfumes are unbeatable. Thank you ### ★★★★★ Gave as a gift… - Connie V Soper · 2026-09-05 Actually dont know about this company but my nephew asked for this for his birthday and I got a three month subscription. He is enjoying it, for sure. And theor service is good, very helpful. ### ★★★★★ Just got my first ScentBox and so far… - Kristen · 2026-09-04 Just got my first ScentBox and so far I’m really happy with it! 💕 I love the idea of getting enough fragrance to actually wear and test before deciding if I want to spend the money on a full bottle. Plus, if you don’t like the scent you ordered, you can return it, which makes trying new fragrances feel even more risk-free. I loved Piano Santal it was such a beautiful scent! Lush Island was a little too masculine for me, but it was still a wonderful fragrance. The packaging was nice, everything arrived as expected, and I’m already excited to pick out my next scent. As someone who loves trying new perfumes but definitely doesn’t need another blind-buy regret 😂, I can see myself really enjoying this subscription. So far, first box = a win! ✨ ### ★★★★★ Scentbox is so fun and an excellent… - Marilyn Toraason · 2026-09-03 Scentbox is so fun and an excellent value. I get to try all the perfumes that I can only dream about buying. Customer service was amazing and I'm really having fun trying everything! ### ★★★★★ I LOVE Scentbox!! - Robin Dickey · 2026-09-02 I LOVE Scentbox!!! They have top shelf fragrances and the customer service is unmatched!! One of my scent holders broke shortly after I received it and when I requested a new holder they sent me a complete replacement of the holder AND the perfume!!! ### ★★★★★ Affordable way to build your collection! - Jaci Lee Rowan · 2026-09-01 There are so many great options to choose from. An affordable way to build a fragrance collection by trying these high end scents before going for a full priced bottle! Fast shipping and great communication! 10/10!!! ### ★★★★★ I received one of my atomizers broken - Rondolyn Coleman · 2026-08-30 I received one of my atomizers broken. I reached out to customer service by email. They responded quickly and replaced my choice. Their amazing customer service will keep me around a lot longer! ### ★★★★★ Unique exchange offering and expansive collection of scents - Fawkz · 2026-08-28 I evaluated and used several scent-by-mail monthly services before finally settling on ScentBox. Their pricing per milliliter is good, and I love that they are the only well-known company that allows you to exchange a scent if you don’t like it. I am on their middle/premium tier and I find it to offer a great range of scents, more than Scentbird and for a slightly lower price point. I do their two per month plan and am impressed with how secure and fancy the box they ship the order is. I wish they would ship the first order right away like Scentbird, but I don’t mind waiting a little longer for better scents. Definitely sticking around with this one. ### ★☆☆☆☆ Haven’t received an order in months - Ev · 2026-08-26 Haven’t received an order in months. I get snippy responses from customer services saying that I should refuse to pay postage and email them to get a new order. Issue is, 1. They don’t explain how to refuse postage 2. Who has time to email the company to mail your order every month. This should feel like a job or an inconvenience. > 商家回复 (2026-09-04): We're very sorry for your delivery issues. I've brought this up to customer service and logistics so that we can improve our responses and delivery issues. ### ★★★★★ 服务很棒 - Shawn Nowak · 2026-08-24 Great company with good prices for the service they provide. Their customer service also was very responsive in accommodating. Will definitely continue to use and recommend this company ### ★★★★★ Nothing But Praise! - JF · 2026-08-24 I've been a customer with Scentbox for over two years. I think they have the best selection of scents and the best pricing compared to other perfume subscription services. I also want to call out their customer service staff. They are excellent! ### ★★★★★ Top Tier Service - Tim · 2026-08-20 SB consistently provides top tier customer service. I’ve had a few issues that required in-depth assistance and SB did not hesitate to go above and beyond to fix any and all problems. They streamline all difficulties for the customer. Thanks ScentBox! ### ★★★★★ Scent box cares - Joseph · 2026-08-20 Scent box cares! I had an issue with my first order and they fixed it right away! Customer service is unmatched! ### ★★★★★ They are very attentive and wonderful. - thegspotestetic · 2026-08-20 ### ★★★★★ Great 😃 - BC · 2026-08-16 The quality of the service provided is truly commendable, and this is complemented by the excellent customer service. Even in situations where a problem arises, the team demonstrates a strong commitment and makes a significant effort to find a solution and resolve the issue effectively. ### ★★★★★ Great support - Tyler · 2026-08-15 I did have an unfortunate experience with my first order here. However, the support team was very helpful and prompt in sending a replacement, which arrived quickly and without any issues. I will be using them again! ### ★★★★☆ Scentbox Delina la Rosee - Oksana Myrhorodska · 2026-08-15 Yesterday I received my scent. It was Delina La Rosee. And I was really disappointed because the bottle was damaged, almost half of my perfume was lost. The atomiser was damaged and first, I couldn't open it, then it became possible but it doesn't work. This scent is expensive enough, also, I needed to pay custom fees, that's why I expected that all packaging should be perfect, not cheap. The scent is original, true. But service is far from excellent unfortunately. I have pictures and video if necessary. After my contacting to company, they resend me the same scent without charge. So, I change my rate and thanks for the service ### ★★★★★ Scentbox is awesome - sharon lovelace · 2026-08-13 Scentbox is awesome! My package was evidently misplaced in transit. I emailed the company and they asked me to do a few simple things to verify my situation. As soon as I did that, they happily shipped out my replacement. No arguments, Nothing ! Thank you so much Scentbox. ### ★★★★★ I have used scentbox for years now - Mario Gonzales · 2026-08-12 I have used scentbox for years now. I haven’t had to buy an actual bottle of cologne in forever. I’m so indecisive that if I bought one bottle to use for months I would get bored with it quickly. And then it would go to waste. I love the different scent every month. Not only that but I trust Scentbox and believe they have the customers best interest at heart. Out of the years of deliveries I have had one broken shipment. I still blame the delivery drivers. But either way. Scentbox was on it and quick to respond in less than 24 hrs and resent my shipment, No questions asked. They are awesome and here is to another few years with you guys. ### ★★★★★ I had some issues with some items and… - Mick Kane · 2026-08-12 I had some issues with some items and contacted them and they made is right no runaround just straight to the point and the company took care of it --- - 全部评价与筛选: https://ok.one/review/scentbox.com - JSON 接口: https://ok.one/api/companies/scentbox.com - 评分口径与数据来源: https://ok.one/methodology/