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车辆与交通

SD Truck Springs

103 条评价

3.0103 条评价
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关于 SD Truck Springs

数据更新
网站
sdtrucksprings.com
分类
车辆与交通
所在地
United States · Ronkonkoma
状态
待认证
差评回复率
22%(11/51 条)
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SD Truck Springs靠谱吗?

SD Truck Springs(sdtrucksprings.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 103 条用户评价,属于车辆与交通分类,口碑一般。评价两极分化:49% 给出 4 星及以上,同时 50% 打了 1 星;商家回复了 22% 的差评。数据最后更新于 2026-08-10。

用户怎么说

B
Barry Carden · 写过 2 条评价 · 体验于 2023-07-05 ·

布莱恩很快找到了一个解决方案......

Brian 很快找到了我的订单问题的解决方案,谢谢

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

D
Dan Anderson · 写过 1 条评价 · 体验于 2023-06-19 ·

可怜

这可能是我在网上遇到过的最糟糕的公司。我已经取消了两个订单,愚蠢的我给了他们第二次机会。第一个订单 10 天后,第二个订单 11 天后,两个订单都显示待处理,当我取消时,我接到 5 个电话询问原因。也许你应该在惹恼顾客之前让打电话的人到办公室处理订单。实际上,我从销售太阳镜的夜间飞行公司获得了更好的服务

SD Truck Springs 回复2023-07-13

I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a google review response and I will assist you personally!

s
steven holden · 写过 1 条评价 · 体验于 2023-06-21 ·

这家公司是一个彻头彻尾的骗局,他们……

这家公司完全是骗局,他们拿了我的钱,不寄零件,也不接听我的电话、短信、电子邮件,我不得不取消我用来购买板簧的卡,但他们拒绝寄给我,也没有退还我的钱

SD Truck Springs 回复2023-07-13

I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a google review response and I will assist you personally!

j
john · 写过 1 条评价 · 体验于 2023-06-29 ·

没有有用的客户服务

没有电话支持,客户服务很差。等了 19 天,仍未收到关于发货日期的答复。浪费时间去相处。

SD Truck Springs 回复2023-07-13

I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a google review response and I will assist you personally!

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Brantly Honeycutt · 写过 1 条评价 · 体验于 2023-06-29 ·

脑子是最好的

脑子是最好的。他确实值得加薪。第二天他就以比商店向我收取的价格低的价格取出了我的零件。确保我们的露营旅行仍然会发生!尽快宣传那个人。

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

R
Richard Young · 写过 18 条评价 · 体验于 2023-06-26 ·

德里克很有帮助

下了订单,几天后收到电子邮件说缺货,等待新货。我打电话给他们,德里克非常乐于助人,告诉我我无法及时收到订单。他还为我查找不同的网站。德里克竭尽全力提供帮助,但在我的时间范围内没有人提供任何帮助。于是他就把钱退给了我。

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

w
warren congleton · 写过 1 条评价 · 体验于 2023-06-27 ·

警告⚠️……这家公司是……

警告⚠️……这家公司是骗局!!!……从这家公司购买时要小心……我亲自处理过他们,但从未收到我的订单,从未收到我的退款,也从未收到任何回复……买家当心!!!!

SD Truck Springs 回复2023-07-13

I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a google review response and I will assist you personally!

M
Mike Webster · 写过 1 条评价 · 体验于 2023-06-26 ·

德里克

我与德里克的在线体验非常完美,他非常乐于助人,非常尊重我,帮助我为我的福特游骑兵保修安全气囊,非常感谢

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

T
Tom Leach · 写过 4 条评价 · 体验于 2023-06-26 ·

德里克非常乐于助人

德里克(Derrik)非常乐于助人,并纠正了我的订单以适合我特定的房车。他一直在线,直到一切都正确为止。谢谢德里克!

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

K
Kenneth Suppan · 写过 2 条评价 · 体验于 2022-07-14 ·

马特太棒了!

当我不确定什么适合我的房车时,马特能够为我的房车找到正确的设置。这些零件一路运到西澳海岸。并按时收到,状况良好。会推荐马特作为联系人。来自史密斯敦,能得到家乡的帮助真是太好了!

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

V
VA · 写过 5 条评价 · 体验于 2023-06-23 ·

非常有帮助并且切题

非常有帮助并且切中要点。有关产品的信息非常丰富且知识渊博。让我感觉很舒服。

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

B
Brian Walling · 写过 1 条评价 · 体验于 2023-06-23 ·

非常快的响应时间和很大的帮助......

响应时间非常快,对我的新卡车的新产品提供了很大的帮助。有一个订单没有通过,非常诚实,并重新订购不同的产品以满足我的需求

SD Truck Springs 回复2023-07-13

Thank you so much for the kind words! We appreciate your business and look forward to working with you in the future!

T
Thomas · 写过 1 条评价 · 体验于 2023-06-19 ·

自从我放置我的……以来已经过去了 3 个月。

自从我下订单以来,已经过去了 3 个月。 3 周前,他们额外向我收取了 30 美元才能在 2 天内发货。距离我应该获得追踪号码已经过去两周了。他们在 2 周内忽略了 3 次索取我的追踪号码的请求。 买家当心

SD Truck Springs 回复2023-07-13

I am sorry to hear you had a less than pleasant experience. We appreciate all feedback as we are looking to grow as a company and consistently get better. I would love to right this situation for you. Please keep in mind that we are not fully staffed on the weekends and the best time to get assistance is Monday-Friday 8-6EST as we have the most representatives on at that time. Give us a call at 877-774-6473 and let the representative know that you are calling in regarding a google review response and I will assist you personally!

S
Steven Cantrell · 写过 4 条评价 · 体验于 2023-06-14 ·

你打算什么时候解决这个问题...

你什么时候才能解决我的这个问题,还是你只是个假人?

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Braxton Harrison · 写过 1 条评价 · 体验于 2023-06-12 ·

Derrik 实际上调查了我的问题......

经过一个月与其他代表的电话交谈后,德里克实际上调查了我的问题,并给了我一些希望。他亲自给我发了一封电子邮件,并代表公司对我与其他人缺乏沟通表示了歉意。

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Vero Marq · 写过 4 条评价 · 体验于 2023-06-13 ·

布莱恩非常有帮助,让我们……

Brian 非常乐于助人,让我们知道对于板簧我们也确实需要 UBolts。价格很好。尽管我们的期望较低,但我们并不了解 UBolt 以及更换它们的重要性。 如果我们今天不打电话给布莱恩,我们就会订购板簧,而不需要其他必要的零件。感谢布莱恩提供的优质服务!

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Pavel Yaroshchuk · 写过 3 条评价 · 体验于 2023-06-09 ·

公司是骗局

为我的卡车订购了安全气囊, 据说我会在 5 天内收到,但从未收到,电话代表凯告诉办公室,如果我想要我的订单,我必须支付 36 美元,如果我不付款,那么我就必须继续等待谁现在多久,这家公司正在骗取人们的钱,要求与管理层交谈,从来没有抓住任何人,当这家公司是一个骗局时。别在这里花钱

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NMott · 写过 12 条评价 · 体验于 2023-06-07 ·

不要在这里买!您将永远看不到您的订单!

我第一次尝试从 SD Truck Spring 购买一些 Air Lift 安全气囊,等待并等待他们发​​货。最后尝试通过聊天询问他们订单在哪里,但这不起作用,浪费时间。然后终于收到了一封电子邮件,经过12天的等待,发现他们的订单被退回了。为什么他们不能在十天前告诉我这个?不得不取消订单,花了几周时间才拿回我的美元。然后,大约一年后,我试图从他们那里得到一个 Adduce Sway Bar。 10天后……仍在等待。客户服务完全是个笑话!他们一遍又一遍地让您等待 15-45 分钟,他们向您保证满意并提供信息(有关运输),但从不给您。唯一的出路就是取消您的订单并希望您能真正拿回钱!哦,是的,我想补充一点,客户服务代表在一封也是唯一的电子邮件中要求他的名字 Derrick Peterson 出现在评论中。德里克·彼得森。

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David Breault · 写过 2 条评价 · 体验于 2023-06-08 ·

气囊

Derrick 实际上关心我的问题并解决了它。 谢谢德里克

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Craig W. · 写过 3 条评价 · 体验于 2023-06-02 ·

德里克·彼得森(Derrik Peterson)在……时非常乐于助人。

当我询问零件订单交付情况时,Derrik Peterson 非常乐于助人。感谢 SD 卡车弹簧!