# SEAGM 评价与评分 > 来源: OK.one — https://ok.one/review/seagm.com - 域名: seagm.com - 分类: 购物与时尚 - 综合评分: 3.1 / 5 (742 条评价) - 评分分布 5→1 星: 27% / 25% / 10% / 12% / 27% - 所在地: Malaysia · Manjung - 数据更新: 2026-10-25 SEAGM（seagm.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 742 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：52% 给出 4 星及以上，同时 27% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 373 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/38 页) ### ★★★★★ my account blocked please unlock my… - Noornabi Noor · 2026-10-25 my account blocked please unlock my account ### ★★★★★ Fast & Helpful - FizzPDR · 2026-10-24 The customer service was very fast in handling matters. Very helpful. Responsive. ### ★★★★★ It's very great service I love it's ❤️ - LootBar user · 2026-10-24 It's very great service I love it's ❤️ ### ★☆☆☆☆ Issue ID #84860 - Dịch Bùi · 2026-10-23 Issue ID #84860 I paid in full for Steam Wallet codes on September 18, but SEAGM never delivered them and demanded KYC verification. I submitted my ID and all available evidence, yet over a month later, the issue remains unresolved. They refunded me with a payment fee deducted, and the balance is unusable due to my account restriction. The funds came from my Razer Gold wallet, and Razer never asked me to prove the source of my funds. If SEAGM has concerns about the transaction, they should investigate directly with Razer instead of shifting the entire burden onto me. So SEAGM takes my money, delivers nothing, deducts fees from my refund, and leaves the remaining balance inaccessible? This is completely unacceptable. I demand either the Steam codes I paid for or a full refund with no deductions. > 商家回复 (2026-10-24): Hello, Dịch Bùi. We sincerely apologise for the frustration and inconvenience this experience has caused. We understand your concerns and appreciate your patience while our team follows up on the matter. Our team has now responded to your existing support ticket with an update. Kindly review the latest reply for further information. We appreciate the opportunity to address your concerns and hope the update provides greater clarity. ### ★★★★★ Reliable and safe - DerButterbrot · 2026-10-22 There has been a problem with my payment which was resovled swiftly by the customer service with a refund, Note this has been my first problem with seagm after over half a year. > 商家回复 (2026-10-22): Hello, DerButterbrot. Thank you for your continued support over the past six months! We’re sorry for the payment issue, but glad our team could resolve it promptly with a refund. We truly appreciate your trust in SEAGM and look forward to providing you with a smooth shopping experience in the future. ### ★☆☆☆☆ Sold a locked Google Play Card, refused refund (Order C105822210) - Ryan Long · 2026-10-22 SEAGM sold me a defective Google Play HK gift card that triggered 'We need more info' risk lock immediately. Google permanently rejected the appeal due to lack of a valid physical receipt. Even though Alipay has already ruled their account as 'Transaction Violation', SEAGM officially refused to refund or replace the card. Scam behavior. Order: C105822210. > 商家回复 (2026-10-23): Hello, Ryan. We’re sorry to hear that you were unable to redeem your Google Play HK gift card, and we understand how disappointing this experience has been. After reviewing order C105822210, we confirmed that the code was valid. Google Play may request additional verification for various reasons, including a mismatch between the account’s region and the location or IP address used during redemption. As these checks and appeal decisions are handled by GooglePlay, we’re unable to determine the exact reason for the rejection or override its decision. If you need further clarification, please contact us at helper@seagm.com. We’ll be happy to review your concerns and see what further information or assistance we can provide. ### ★☆☆☆☆ they declined after purchase completed - Osama · 2026-10-22 Checkout operations are disabled; I was charged and the transaction was canceled twice afterward. I do not recommend dealing with them. > 商家回复 (2026-10-23): Hello, Osama. We’re sorry for the inconvenience and confusion caused by the declined transactions. Payments may be subject to security checks as part of the payment authorisation process. After reviewing your account, we found that the transactions were declined during this process, and the orders were subsequently cancelled. If you noticed a charge on your end or need help, please contact us via LiveChat or email helper@seagm.com so our team can check the payment status and assist you further. We appreciate your feedback and the opportunity to look into this matter. ### ★★★★★ Absolutely great - Azam tariq · 2026-10-22 Absolutely great And great service Highly recommended > 商家回复 (2026-10-23): Thank you for your kind recommendation, Azam Tariq! We’re delighted to know you had a great experience with SEAGM. Your support means a lot to us, and we look forward to serving you again. ### ★★☆☆☆ Order put on hold + forced verification… - Quaternan S · 2026-10-21 Order put on hold + forced verification after paying with virtual cardPaid $11.18 for Binance Gift Card 10 USDT. Payment went through successfully, but the order was immediately put on hold for “security verification”.They asked me to submit identity documents (selfie with passport + handwritten note, photo of the card, etc.). I paid with a virtual card, so this process is complicated and unnecessary for such a small amount.After the payment was already completed they still blocked the order and started this verification circus. Very frustrating experience. Will wait for the refund as they promised if not resolved in 5 days.Not recommended if you pay with virtual/foreign cards. > 商家回复 (2026-10-22): Hello, Quaternan. We sincerely apologise for the frustration caused by the verification process and the delay in completing your order. We understand that being asked to provide documents after payment can be inconvenient. KYC verification is a security measure to help protect accounts and prevent unauthorised transactions. As we have not yet received the requested documents, we can proceed with a full refund if you prefer not to continue with the verification. Please contact our team at helper@seagm.com to let us know how you would like to proceed. We appreciate your feedback and are sorry that this experience fell short of your expectations. ### ★★★★★ Well it is great to know more about… - Diellan De Pedro · 2026-10-21 Well it is great to know more about what should avoid here in seagm. And the customer service was great > 商家回复 (2026-10-22): Hello, Diellan De Pedro. Thank you for sharing your feedback! We’re glad our team could help and provide guidance. We appreciate your trust in SEAGM and will continue striving to offer a better experience for our customers. ### ★★★★★ Really amazing! - Luis Ereipa · 2026-10-20 Really amazing!, im so glad how it works, the service is fast and comfortable, for real one of the best websites to buy your gift cards, five stars!! > 商家回复 (2026-10-22): Thank you for your wonderful feedback and 5-star rating, Luis Ereipa! We’re delighted to know you’ve had a smooth and convenient shopping experience with SEAGM. Your support means a lot to us, and we look forward to serving you again! ### ★☆☆☆☆ Absolutely disgusting - Wang · 2026-10-19 Absolutely disgusting! The €25 gift card doesn’t work, and it’s been 6 days with no resolution. This is completely unacceptable. I strongly advise everyone not to buy from this company! > 商家回复 (2026-10-20): Hello, Wang. We’re sorry that this issue remains unresolved and understand your frustration. We’ve responded to your other review with the next steps to help our team locate and follow up on your case. We appreciate your patience and hope to assist you further. ### ★★★★☆ well price good i like it - Bndkk Ott · 2026-10-19 > 商家回复 (2026-10-20): Thank you for your feedback, Bndkk Ott! We’re glad you’re happy with our pricing and appreciate your support. We look forward to serving you again! ### ★★★★★ Very good support service - Công Minh Tống · 2026-10-19 > 商家回复 (2026-10-20): Hello, Công Minh Tống. Thank you for sharing your experience! We’re delighted that our team was able to provide the support you needed. Your feedback is greatly appreciated, and we’ll continue striving to deliver dependable service to all our customers. ### ★★☆☆☆ Needed to provide passport and bank details AFTER payment - Gary B · 2026-10-19 After I bought a gift card, they demanded a full KYC check, including a selfie holding my passport and all my bank details. None of this was mentioned before I paid. Update: I refused and asked for a refund. SEAGM refunded me in full, including fees, the next day. Credit to them for that, but ID checks should be made clear before you pay, not after. > 商家回复 (2026-10-20): Hello, Gary. We’re truly sorry for the concern and inconvenience caused by the verification request, especially after you had already completed your purchase. KYC verification is a security measure to help protect accounts and prevent unauthorised transactions. We would appreciate it if you could contact our team at helper@seagm.com with your order details so our team can check the status of your case and see how we can assist you further. ### ★★★★★ Very active customer support. - stow Maundala · 2026-10-18 Very active customer support. > 商家回复 (2026-10-20): Hello, Stow Maundala. Thank you for your positive feedback! We’re pleased to know that our team has been responsive and helpful. Your appreciation means a lot to us, and we look forward to assisting you again. ### ★★★★★ Very helpful - Laurel Paras · 2026-10-17 > 商家回复 (2026-10-20): Hello, Laurel Paras. Thank you for your kind words! We’re glad we could help and truly appreciate your support. We’re always here whenever you need us! ### ★★★★★ Give me money - Ahtesham Ahmad · 2026-10-17 > 商家回复 (2026-10-20): Thanks for the feedback. We’re sorry to hear that you’re experiencing an issue and would like to help. If you’ve already contacted our team, please share your ticket number so we can follow up on your case. If you haven’t submitted a ticket yet, please email helper@seagm.com with your concerns so our team can look into the matter and assist you further. ### ★★★★★ thank you for the service. - Ronnie Siew · 2026-10-16 thank you for the service. > 商家回复 (2026-10-20): Hello, Ronnie Siew. Thank you for your kind feedback! We’re happy to know you’re satisfied with our service and truly appreciate your support. We look forward to serving you again! ### ★☆☆☆☆ delivering wrong package - Adam · 2026-10-16 Update 22.10.2026: They replied under this review and still any answer to the email about this simple case to solve. Answering for the show and doing nothing afterwards giving me even stronger impression this site is not safe. ---------------------------------------------- Completely incompetent support, site selling wrong amount of diamonds different to the description. I've bought 500 diamonds +65 diamonds package for mlbb game which was the same package as in the google play (viable for first purchase 2x) but i did received 505 diamonds + 66 diamonds which was different and bonus didnt been awarded. After contacting support my expierence 1st conversation like with AI which didn't understood my words. 2nd conversation redirecting to investigating team 3rd convo after no reply 3 working days nothing solved. My patience ran out and also won't be bothering with losing my time with this site anymore where case is obvious and easily resolvable. They would have regular customer but choose to give worst customer service as possible. I don't recommend this site if you want safety and properly conducted transactions. > 商家回复 (2026-10-20): Hello, Adam. We sincerely apologize for the frustration caused by your Mobile Legends Diamonds purchase and the time you’ve spent trying to get clarification from our team. We understand your concerns regarding the diamond amount received and the bonus you expected. Our team is currently reviewing the case to verify the transaction details. We’ll follow up with the relevant team to expedite the review and get back to you as soon as we have an update. We’re sorry for the inconvenience and the waiting time, and we appreciate your patience while we look into this matter. --- - 全部评价与筛选: https://ok.one/review/seagm.com - JSON 接口: https://ok.one/api/companies/seagm.com - 评分口径与数据来源: https://ok.one/methodology/