# Serendity 评价与评分 > 来源: OK.one — https://ok.one/review/serendity.com - 域名: serendity.com - 分类: 活动与娱乐 - 综合评分: 1.0 / 5 (27 条评价) - 评分分布 5→1 星: 0% / 0% / 0% / 0% / 100% - 所在地: China - 数据更新: 2026-10-24 Serendity（serendity.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 27 条用户评价，属于活动与娱乐分类，口碑较差。100% 的评价为 1 星，差评比例偏高；商家回复了 59% 的差评；近 12 个月新增 18 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/2 页) ### ★☆☆☆☆ Just don't deal with this company! - T Stag · 2026-08-23 Just don't deal with this company! So, I ordered the Christmas Tree templates WITH instructions. It arrived weeks later, WITHOUT instructions. Emailed the "service" email. Of course, no reply. Serendipity, redo your business model because it stinks! ### ★☆☆☆☆ Absolutely disgusting - Karen Christopher · 2026-06-05 Absolutely disgusting. Waited 6 weeks for order after purchasing them for my grandchildren. They arrived all squashed together in a bag. Not a gift box or accessory in sight. They look like something from the £1 shop. So disappointed. ### ★☆☆☆☆ The doll I received is NOTHING like the… - Clair Davies · 2026-05-18 The doll I received is NOTHING like the doll advertised, it is cheap chinese rubbish. A total and utter scam. Offered me a full refund if I return the doll, this will cost me more in postage than I paid for this cheap tat ### ★☆☆☆☆ Total joke! - catherine sinnamon · 2026-05-09 The doll you are sent is absolutely nothing like the picture! Wish I’d read reviews. Paid £25 plus delivery for my granddaughters 1st birthday. Could not believe my eyes! Took a while to be delivered and I can’t believe I fell for this. ### ★☆☆☆☆ I ordered Morings Barberine sculpting… - Lisa Rich · 2026-05-08 I ordered Morings Barberine sculpting and tat burning shorts and received black underwear… total scam! Proceeding to get a refund. ### ★☆☆☆☆ Fraud Fraud Fraud‼️ Just cheap Chinese… - Virginia Dezelich · 2026-05-01 Fraud Fraud Fraud‼️ Just cheap Chinese made dolls!!! I’m reporting this to my bank ASAP. LOOKING AT address on package CHARLIE 1060 METROPOLITAN AVE BROOKLYN, NY 11211 ### ★☆☆☆☆ The doll I bought was a cheap copy and… - Sue · 2026-04-21 The doll I bought was a cheap copy and not the one shown in the pictures that were obviously stolen from another site. The stitching was the worst I have ever seen. The pockets of the doll’s dress had raw edges. Do not buy from Serenity. ### ★☆☆☆☆ If I could give less than one star I… - Sonia Wollerton · 2026-03-22 If I could give less than one star I would. Total scammers, doll not fit for use. Totally ripped off. Cannot believe no one legally has taken the company down ### ★☆☆☆☆ It's a scam - Claudia Rodríguez-Hidalgo · 2026-03-06 It's a scam. They've been reported on social media for years, and people still fall for it. They never send you anything. ### ★☆☆☆☆ This place is a scam - Jane Morison · 2026-02-01 This place is a scam. The doll is rubbish. I am usually so diligent. Epic fail. I want my money back ### ★☆☆☆☆ These dolls are not Waldorf dolls - Josse M · 2026-01-26 These dolls are not Waldorf dolls. The quality is very poor and they do not live up to the photos shown. They are imitations and should not cost the amount asked. Very disappointed and feeling duped. ### ★☆☆☆☆ Significant discrepancies between the advertised products and what I received. - 天藍（曉兮） · 2026-01-02 I am extremely disappointed with the products received, as they differ significantly in quality, craftsmanship, and appearance from what is shown on your website. > 商家回复 (2026-01-15): Dear buyer, we are very sorry that the product does not meet your expectations. You can contact us via the customer service email service@serendity.com and we will process a refund for you. Best wishes. ### ★☆☆☆☆ Dolls that were sent don't look… - Rae · 2025-12-24 Dolls that were sent don't look anything like the dolls in the advertisements. I wouldn't pay 5 dollars for any of the dolls they sent me. False advertising! So angry! And after going back and forth with customer service they just keep claiming that it is my perception of the product that is mistaken, when the dolls look NOTHING like the advertised photos. The most they are offering to do is to give 15% back or that I would need to pay for the shipping to return the fake dolls back to them in CHINA. Well the shipping alone would be more than the $130 I paid for these 4 dolls. Stay away! Don't buy from this company. > 商家回复 (2025-12-24): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ no order number - Gayle Jean · 2025-12-21 no order number, reviews only give bad reviews, suggest scam company > 商家回复 (2025-12-24): Dear buyer, you can contact us through customer service email service@serendity.com, we can help you check the order number, best wishes ### ★☆☆☆☆ SERENDITY.COM - Ann-marie · 2025-11-29 SERENDITY.COM ORDER SE33976 I purchased a doll for my granddaughter for Christmas, however the doll is a massive disappointment. For starters the doll is not what I ordered but a completely different doll. It is not as the picture looks on their site. It’s a cheap, nasty looking thing. It doesn’t come in a box as the picture suggests. When I contacted them regarding a refund, this is the message I received:- Dear buyer, we are very sorry that the product cannot meet your satisfaction. As we are engaged in international trade, the shipping cost for returning the product needs to be borne by the buyer, which is very expensive. Therefore, we can refund 5% of the cost for you. Do you think it is okay to keep the product? Best wishes🤔 Obviously I have told them I want the full amount refunded and I will make sure that they STOP FRAUDING PEOPLE! DO NOT BUY FROM THESE SCAMMERS > 商家回复 (2025-11-30): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ Cheap imitation doll - Bryan Hamilton · 2025-11-21 What a wait and then “it” arrived Dreadful poorly made and small sized doll that bears little resemblance of the ones advertised I would be embarrassed to give this to my granddaughter A sore lesson learned and never again, be so cautious > 商家回复 (2025-11-22): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ DO NOT ORDER from Serendity - Ann Kerr · 2025-11-19 DO NOT ORDER from Serendity! The product I received was in no way similar to what was advertised. Then when trying to get a refund I received no response. A complete scam!! > 商家回复 (2025-11-20): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ This company has horrible customer… - Karen · 2025-11-12 This company has horrible customer service. I tried to return the doll I purchased because it just wasn't as nice as I was expecting. They took forever to tell me that I need to pay return shipping of $25 to get a partial refund of my $39. And they won't tell me how much I will exactly get - so I probably won't even get as much as the shipping is costing me! > 商家回复 (2025-11-14): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ Fake Waldorf dolls - Gail Garrard · 2025-09-20 The website shows Waldorf dolls made by Evgenia Elizarova but the photos are taken from her site. What turned up was a cheaply made in China doll. The clothes are fraying and tatty. The company told me to stop the dispute and they would refund my money, but PayPal had already noted the fraudulent site and refunded me > 商家回复 (2025-09-22): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes ### ★☆☆☆☆ They are a scam! Cheap looking badly made nothing like the photos - Louisa · 2025-08-15 I bought this thinking of my unborn baby who turns out will be a girl. The shop said it was closing ( turns out that’s a scam too) and i chose the sweetest photo. What arrived is cheap and badly made i almost cried when i saw it. Pity to lie to people like this 💥☄️💥☄️⚡️🤬 > 商家回复 (2025-08-17): Dear buyer, we are very sorry that the product does not meet your satisfaction. You can contact us through customer service email service@serendity.com. We hope we can provide you with a better solution. Best wishes --- - 全部评价与筛选: https://ok.one/review/serendity.com - JSON 接口: https://ok.one/api/companies/serendity.com - 评分口径与数据来源: https://ok.one/methodology/