# Shelter Structures 评价与评分 > 来源: OK.one — https://ok.one/review/shelter-structures.com - 域名: shelter-structures.com - 分类: 建筑与制造 - 综合评分: 2.8 / 5 (4 条评价) - 评分分布 5→1 星: 25% / 25% / 0% / 0% / 50% - 所在地: China · Guangzhou - 数据更新: 2026-10-25 Shelter Structures（shelter-structures.com）在 OK.one 的综合评分为 2.8 分（满分 5 分），基于本站收录的 4 条用户评价，属于建筑与制造分类，口碑较差。评价两极分化：50% 给出 4 星及以上，同时 50% 打了 1 星；商家尚未回复差评；近 12 个月新增 2 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Defective Tent and Materials – No Resolution Despite Admitted Fault - LDK · 2026-02-10 In March 2025, I purchased a large custom Atrium tent (13x30m) from Shelter Architecture Technology (Guangdong) Co., Ltd. for professional event use in Canada. The product included transparent PVC roof and wall panels advertised as UV-resistant, weatherproof, and suitable for high-end applications. After approximately 57 days of installation, the clear PVC components (roof, walls, and doors) began showing severe internal hazing, yellowing, and complete loss of transparency—making the tent unusable for events. Multiple professional cleaners confirmed the issue was internal and not due to surface contamination. The supplier acknowledged the materials were faulty and initially agreed to fully support replacement. However, over the following 6 months, they repeatedly delayed, avoided follow-ups, and ultimately stopped responding altogether. It has now been over 200 days since my original complaint (July 17, 2025), and no replacement or refund has been issued. Replacement costs locally exceed the full price of the tent, yet Shelter has only offered a partial refund far below both their contractual obligations and the cost of damages. I have since filed a formal complaint with the Shenzhen Court of International Arbitration (SCIA) and have reported the issue to Alibaba, Canadian trade authorities, and other regulatory bodies. I strongly caution others from doing business with this supplier until they demonstrate accountability and reliability in resolving product failures. ### ★☆☆☆☆ DO NOT BUY FROM SHELTER STRUCTURES! - Unhappy Customer · 2026-01-22 Terrible experience with poor quality of product and terrible customer service. Sent me damaged products from their production and packaging and refuse to rectify the matter. Quality of the product is bad - they even admit it themselves - ‘The assembly of the door is somewhat rough, but this is unavoidable due to technical and craftsmanship limitations.’ I have new geodesic covers that poorly fit with damaged windows because they packaged it when hot and this has caused the plastic to stick together clearly evident along the crease lines yet they tell me this wasn’t their fault. Lies - they like to fabricate the truth. They also didn’t send me items from my order yet insist they did. DO NOT BUY from this company. Awful experience. Terribly manufactured product. You’ll only be disappointed. I wish I could give zero stars. They don’t deserve 1! ### ★★★★★ High quality - Marty · 2024-07-12 High quality, easy to setup. ### ★★★★☆ My experience with shelter structures… - May Chan · 2023-09-12 My experience with shelter structures company is excellent and highly recommend dealing with them because of: (1) quick and good response to enquiries (2) giving honest... --- - 全部评价与筛选: https://ok.one/review/shelter-structures.com - JSON 接口: https://ok.one/api/companies/shelter-structures.com - 评分口径与数据来源: https://ok.one/methodology/