We're sorry to hear you feel this way. We are very transparent about our policies--including requiring customers read and sign them, which you did. Additionally, for customers like you who receive a Denial - Return Without Action, you essentially get this processing fee back upon re-order once you obtain a UPIN. We apologize for the frustration regardless and are here if you need us!
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Frank Jaworski · 写过 1 条评价 · 体验于 2026-01-06 ·
★★★★★
不值得 从来没有得到答案
Silencer Central 回复2026-01-07
Hi Frank, we're unsure what has been left unanswered and we're sorry to hear your frustration. A member of our team will be in touch soon to see how we can help!
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William Johnson · 写过 1 条评价 · 体验于 2026-01-06 ·
★★★★★
他们让一切变得简单
他们让事情变得简单,出色的客户服务和支持人员,优质的产品和优质的服务,友好且乐于助人的员工👍👍😎
Silencer Central 回复2026-01-07
We truly do have the best team :) Thank you for the review and for your business!
J
Joseph Reno · 写过 1 条评价 · 体验于 2025-12-13 ·
★★★★★
抑制器购买
他们让通过他们的公司购买抑制器变得如此容易。我不太擅长使用电脑,但他们让所有步骤变得简单,如果您有任何问题或疑问,他们会立即提供帮助。 期待在不久的将来与 Silencer Central 合作。 5 星!!
Silencer Central 回复2026-01-07
Thank you! We're looking forward to working with you again, too!
Hello. We're sorry to hear about your experience. We think there's been a misunderstanding and would love to speak with you but can't identify your account. Can you please respond to the TrustPilot request so we can reach out?
Wayne Flowers · 写过 2 条评价 · 体验于 2025-12-22 ·
★★★★★
Silencer Central 进行猜测……
Silencer Central 消除了整个过程中的猜测。简单的步骤即可遵循。沟通迅速而彻底。肯定会再次使用它们。
Silencer Central 回复2025-12-29
We love to hear it - thanks so much for the review!
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Tom · 写过 1 条评价 · 体验于 2025-12-17 ·
★★★★★
他们让完成任务变得很容易……
他们让完成购买变得很容易。工作人员随时待命,为每一步提供帮助。这是有史以来最简单的购买之一。
Silencer Central 回复2025-12-29
We're so glad we made it easy for you! Thanks for your business!
作为首次使用 Silencer Central 的客户,我对 Silencer Central 的体验非常令人失望。推销员通过强调“免费促销”向我推销了一款高价抑制器,但没有透露使用我的优惠券时不符合购买资格。这个关键的细节被方便地忽略了,直到我的信用卡被扣款之后。
更糟糕的是他们荒谬的取消政策。尽管没有提交任何文件,没有分配序列号,也没有启动 ATF 流程,他们仍然坚持收取 200 美元的取消费——因为除了处理付款之外,他们基本上没有做任何事情。当我联系客服说明情况并表达不满时,他们完全不愿意妥协,也不愿意提供任何合理的解决方案。对于误导性的销售策略没有任何责任,只有严格的政策执行。
对于在高度监管和昂贵的市场中运营的公司来说,透明度和客户服务应该是首要任务。不幸的是,Silencer Central 两者都没有表现出来。我强烈警告任何人——尤其是首次购买者——不要在 Silencer Central 购物。
Silencer Central 回复2025-12-29
Hi Danny, this is not the experience we strive to provide. If you could respond to the request for information from Trust Pilot - or email [email protected] - we'd love another chance to make things right.