# Siraat 评价与评分

> 来源: OK.one — https://ok.one/review/siraatskitchen.com

- 域名: siraatskitchen.com
- 分类: 家居与园艺
- 综合评分: 4.1 / 5 (101 条评价)
- 评分分布 5→1 星: 67% / 11% / 2% / 0% / 20%
- 所在地: United States
- 数据更新: 2026-08-11

Siraat（siraatskitchen.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。20% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评。数据最后更新于 2026-08-11。

## 最新评价(第 1/6 页)

### ★★★★★ 优秀的客户服务遵循...
- Becki · 2026-08-10

优秀的客户服务，一直跟进检查货物是否已交付。好诚信的卖家。

> 商家回复 (2026-08-11): Hello Becki,

Thank you for your wonderful review!

We're delighted to hear that our customer service team kept you updated and followed up to make sure your shipment was delivered safely. Your kind words mean a lot to us, and we're especially glad that you found our service reliable and trustworthy.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope to serve you again in the future!

Aika – Siraat Support

### ★★★★★ 优秀的产品
- Tracey Coles · 2026-08-10

交货花了一段时间。  然而，当我们拿到新锅时，等待是值得的。  烹饪时不会粘连或燃烧，只需擦拭即可清洁。  对我们的家人来说也是更健康的选择。  非常高兴😌

> 商家回复 (2026-08-10): Hello Tracey,

Thank you for your lovely review! 😌

We're so pleased to hear that you feel the wait was worthwhile and that you're enjoying your new pans. It's wonderful to know you're having a great cooking experience with easy cleanup and that you're happy with your choice for your family.

We also appreciate your patience with the delivery time and your understanding. Thank you for choosing SiraatsKitchen, and we hope you continue to enjoy your pans for many years to come!

Aika – Siraat Support

### ★★★★★ 我们喜欢我们的新平底锅
- Fay Cobia · 2026-08-10

我们喜欢我们的新平底锅。我们正在按照您的指示加热锅，检查温度是否合适。先滴几滴水，然后加入足够的油，轻轻涂在锅底。非常喜欢这个锅。我们煮的东西没有粘在锅底上。谢谢你做了一个很棒的平底锅。
 费伊和罗伊·科比亚

> 商家回复 (2026-08-11): Hello Fay & Roy,

Thank you so much for your wonderful review!

We're thrilled to hear that you're loving your new pans and that the recommended heating and water droplet test are working so well for you. It's fantastic to know that everything you've cooked so far has released beautifully from the pan.

We truly appreciate you taking the time to share your experience and thank you for choosing SiraatsKitchen. We hope you continue to enjoy many delicious meals with your new pans!

Aika – Siraat Support

### ★☆☆☆☆ 他们是一个骗局
- Dave · 2026-08-09

他们是骗局，他们转售廉价商品并将其作为优质商品进行营销。请不要在这里浪费你的钱！

> 商家回复 (2026-08-09): Hello Dave,

We're sorry to hear that you feel this way about your experience.

We take concerns about product quality very seriously. Our products are designed with a focus on quality and performance, and we'd appreciate the opportunity to understand what led to your concerns.

As we're unable to identify your order from the review alone, please feel free to contact our support team with your order details so we can review your experience and assist you further.

Aika – Siraat Support

### ★★★★★ 两次订购，因为它很好
- Alexandra · 2026-08-09

已经订了两次了，因为真的很好吃！首先买了他们最便宜的煎锅，看看它是否符合我的需求和建议。 
诀窍是按照说明进行预热并保持温度恒定，不要太低或太高。如果你做对了——烹饪愉快！
掌握窍门后，我又点了一个煎锅。还得到了两种不同的礼物烹饪工具。
运输花了一段时间，但对我来说没关系。
5 星的质量
5 星包装和展示 
我不了解客户服务，因为我从未联系过他们
运送时间（英国）为 3-4 星，但可跟踪（电子邮件）
总体而言：非常高兴。 
谢谢。

> 商家回复 (2026-08-09): Hello Alexandra,

Thank you for your fantastic and detailed review!

We're delighted to hear that you enjoyed your first pan enough to come back and order a second one. It's great to know that you've found the right cooking technique for your pans and are now enjoying your cooking experience.

We also appreciate your feedback on the packaging, presentation, and shipping time. We're continuously working to improve the delivery experience, so your comments are very helpful.

Thank you for choosing SiraatsKitchen twice and for your trust in our products. We hope you continue to enjoy your pans for many years to come!

Aika – Siraat Support

### ★★★★★ 第一个真正有效的不粘锅！...
- Chris Campton · 2026-08-08

第一个不粘锅，无需单腿站立，同时通过睫毛呼吸并唱着星条旗……

> 商家回复 (2026-08-09): Hello Chris,

Thank you for the fantastic review! 😄

We absolutely loved your description! We're thrilled to hear that you've found a pan that works well for you without all the complicated steps. Your kind words mean a lot to our team.

Thank you for choosing SiraatsKitchen, and we hope you continue to enjoy cooking with your pan!

Aika – Siraat Support

### ★★★★★ 快速回复我的问题
- Henri Patey · 2026-08-06

对我的问题的快速答复，他们理解了问题，所以让我得到了目标答案，易于理解，表现出真正关心帮助我。

> 商家回复 (2026-08-07): Hello Henri,

Thank you for your wonderful review!

We're delighted to hear that our team was able to respond quickly, understand your question, and provide the information you needed in a clear and helpful way. It's especially rewarding to know you felt genuinely supported throughout your experience.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope to assist you again in the future.

Aika – Siraat Support

### ★☆☆☆☆ 糟糕的经历
- Bp · 2026-08-06

可怕的经历。  收到货的时间很长。发回的订单却四处奔走，因为我不得不等一周才能让他们检查他们包装的未开封的包裹。仍然没有收到我的 129.09 大号 12 英寸平底锅和盖子退款。  由于麻烦，我花了很长时间才给我退回的另一个 10 英寸平底锅和盖子贴上标签。  他们还欠我 98.08 尚未退还。   未开封的商品检查应该没有问题。  当他们发货的时候。而且必须发送未开封商品的图片，然后等到检查完成才能获得 300 多美元的退款，这是完全不可接受的时期。  糟糕的生意将来永远不会从他们那里购买任何东西。还在等待。

> 商家回复 (2026-08-06): Hello Bp,

We're very sorry to read about your experience and understand how frustrating it must have been not to receive your order.

This is certainly not the level of service we strive to provide. As we aren't able to identify your case from your Trustpilot review alone, we'd appreciate the opportunity to investigate what happened.

If your issue has not yet been resolved, please reply to your existing support email or contact us with your order number, and we'll be happy to review your case and work toward an appropriate resolution.

Aika – Siraat Support

### ★☆☆☆☆ 糟糕的客户服务
- Carolyn Lloyd Brown · 2026-08-05

对这家公司及其糟糕的客户服务非常失望。我们在二月份订购了一个平底锅，但它从未到达。我们一直与客户服务联系，他们多次指责运输问题，要求我们“耐心等待”，然后在四月份停止与我们沟通。我们已要求更换“丢失”的物品或退款，但均未收到。糟糕的客户服务，所以我们甚至不能评论（非常昂贵的）平底锅质量！齐心协力 Siraat 并解决交付和服务问题 - 如果您有一个好的产品，它背后需要专业的支持。你们确实缺乏道德和客户关怀的价值观。

> 商家回复 (2026-08-05): Hello Carolyn,

We're very sorry to read about your experience and understand how frustrating it must have been not to receive your order.

This is certainly not the level of service we strive to provide. As we aren't able to identify your case from your Trustpilot review alone, we'd appreciate the opportunity to investigate what happened.

If your issue has not yet been resolved, please reply to your existing support email or contact us with your order number, and we'll be happy to review your case and work toward an appropriate resolution.

Aika – Siraat Support

### ★★★★★ 惊人的平底锅
- Nina Grierson-Jones · 2026-08-04

令人惊叹的平底锅，完全不粘，如广告所示，而且手柄保持凉爽！请也做盆子和迷你平底锅和迷你盆子

> 商家回复 (2026-08-04): Hello Nina,

Thank you for your amazing review!

We're thrilled to hear that you're enjoying your pan and that it's performing exactly as expected. It's especially great to know you're happy with the naturally non-stick performance and that the cool-touch handle has been a feature you appreciate.

We also love your suggestions for additional products! Feedback like yours helps inspire future developments, and we'll be sure to share it with our team.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope you continue to enjoy cooking with your pan.

Aika – Siraat Support

### ★★★★★ 我的 Siraat 平底锅只用过一次
- Sandi Range · 2026-08-04

我只用过 Siraat 平底锅一次，但我的第一印象很棒。  在煎锅里煮鸡蛋，它肯定只需要一层薄薄的油，而且它干净得很漂亮。  我印象很深刻。

> 商家回复 (2026-08-05): Hello Sandi,

Thank you for your wonderful review!

We're delighted to hear that your first experience with your Siraat pan has been such a positive one. It's great to know you achieved excellent results with your eggs and that cleanup was quick and easy.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope your pan continues to impress you with every meal.

Aika – Siraat Support

### ★★★★★ 问题很快就得到了解决，并发送给了我的……
- Jean-Louis · 2026-08-04

问题很快就得到了解决，令我非常满意。我从这家公司购买了一个钛锅，前 3 个月效果很好，但后来出现了翘曲，无法再平放。联系公司后，他们立即给我寄了一个替换锅，发货很快，替换品很完美。客户服务也在整个过程中进行跟进，让我随时了解平底锅何时发货，甚至检查以确认我已收到它。很棒的服务，我肯定会从他们那里购买更多！

> 商家回复 (2026-08-05): Hello Jean-Louis,

Thank you for your wonderful review!

We're delighted to hear that our team was able to resolve your concern quickly and to your full satisfaction. While we're sorry to hear your original pan developed an issue, we're pleased we could provide a replacement promptly and keep you updated throughout the process.

It means a great deal to know that you're happy with both your replacement pan and the support you received. Thank you for your trust and for choosing SiraatsKitchen. We look forward to serving you again in the future!

Aika – Siraat Support

### ★★★☆☆ 重的
- David Khong · 2026-08-04

相当重，对妻子来说太重了。  应该
已经拿到24号了。我不介意是否可以更换较小尺寸的产品，而无需支付另一件的费用。如果您同意，我愿意放弃差价。

> 商家回复 (2026-08-04): Hello David,

Thank you for sharing your feedback.

We're glad to hear you're enjoying the cookware overall, though we're sorry to learn that the size and weight weren't quite what you were hoping for.

We'd be happy to review the options available for your order. As we aren't able to identify your case from your Trustpilot review alone, please reply to your existing support email or contact us with your order number so our team can look into whether an exchange is possible and discuss the available options with you.

Aika – Siraat Support

### ★★★★★ 准时沟通并能够...
- Anjali Koschmider · 2026-08-04

准时沟通并能够立即纠正问题

> 商家回复 (2026-08-05): Hello Anjali,

Thank you for your wonderful review!

We're delighted to hear that our team was able to communicate promptly and resolve your concern right away. Providing fast and efficient support is something we truly strive for.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and look forward to serving you again in the future.

Aika – Siraat Support

### ★★★★★ 出色的客户服务和产品
- Vince · 2026-08-03

出色的客户服务和沟通。对产品的质量非常满意！

> 商家回复 (2026-08-03): Hello Vince,

Thank you for your wonderful review!

We're delighted to hear that you're happy with both the quality of our products and the support you received from our team. Providing excellent customer service and clear communication is something we truly value, and we're pleased it made a positive impression.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope you continue to enjoy your cookware for years to come.

Aika – Siraat Support

### ★★★★★ 很棒的锅，大力支持。
- Simon Greenwood · 2026-08-03

真的很喜欢平底锅，但其中一个有问题。  与客户支持人员进行简短交谈后，立即发送了一个新产品来代替我的产品。  优质的服务，对产品和支持非常满意。

> 商家回复 (2026-08-03): Hello Simon,

Thank you for your wonderful review!

We're delighted to hear that you're enjoying your pans and that our support team was able to resolve the issue quickly by arranging a replacement. It's great to know that both our products and our service met your expectations.

Thank you for choosing SiraatsKitchen. We truly appreciate your support and hope you continue to enjoy your cookware for many years to come.

Aika – Siraat Support

### ★★★★☆ 还没用过，不过看起来不错……
- Jonathon Lyons · 2026-08-03

还没用过，不过看起来质量不错

> 商家回复 (2026-08-03): Hello Jonathon,

Thank you for your review!

We're delighted to hear that your new cookware has made a great first impression. We hope you enjoy using it and that it lives up to your expectations once you have the opportunity to cook with it.

Thank you for choosing SiraatsKitchen. We truly appreciate your support.

Aika – Siraat Support

### ★★★★★ 我印象深刻！
- Richard · 2026-08-03

到目前为止一切顺利，我有一个煤气灶，平底锅在低火下非常好。大概需要两分钟的时间来加热，油珠应该是这样的……对我来说，加一点黄油有助于我的鸡蛋和茉莉香米……这是淀粉。否则任何有一点脂肪的东西都会滑动。我印象深刻！

> 商家回复 (2026-08-04): Hello Richard,

Thank you for your wonderful review!

We're delighted to hear that you're having such a great experience with your pan. It's great to know it's performing well on your gas range and that you've found a cooking technique that works perfectly for the foods you enjoy most.

Thank you for sharing your experience and for choosing SiraatsKitchen. We hope your cookware continues to bring you many enjoyable meals for years to come.

Aika – Siraat Support

### ★★★★★ 我不断回来
- Tammy · 2026-08-03

我已经从 Siraat 买了第四盘了。我喜欢它们无毒，而且比我的旧铸铁锅轻得多。我什至送给我儿子一个，他说这是他拥有的最好的平底锅。

> 商家回复 (2026-08-04): Hello Tammy,

Thank you for your wonderful review!

We're delighted to hear that you've come back to SiraatsKitchen time and again. Knowing that you're now on your fourth pan and even chose to gift one to your son means a great deal to us. It's especially rewarding to hear that he loves it too!

Thank you for your continued trust and support. We hope our cookware continues to be a valued part of your kitchen for many years to come.

Aika – Siraat Support

### ★★★★★ 钛煎锅
- Wendy Surritte · 2026-08-02

我用过我的钛煎锅，到目前为止我真的很喜欢它们。我现在期待着他们拿出一些平底锅。希望如此！真的很好的客户服务。肯定会推荐这些平底锅。不再每隔几年购买一套。终身保修！谢谢堪萨斯州的温迪·S。

> 商家回复 (2026-08-03): Hello Wendy,

Thank you for your wonderful review!

We're delighted to hear that you're enjoying your titanium skillets and that they've made such a positive first impression. It's also great to know you had a positive experience with our customer service and that you'd recommend our cookware to others.

We truly appreciate your support and your feedback. We hope your skillets continue to serve you well for many years to come.

Aika – Siraat Support

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