Skyfluence Beauty

令人难以置信的客户服务

客户服务团队的响应时间无可挑剔。我们交换了几封电子邮件，每次都非常快。不仅如此，而且他们很快就详细解释了我的问题，并且没有像其他网站的客户服务那样试图让我感到困惑。他们非常有礼貌和友善，这又与其他网站的客户服务团队有很大不同。这次经历太完美了！

Becky Silver-Aunes美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-07 · 发表于 2026-06-07

我没意识到这是个…

直到在信用卡上看到扣款，我才意识到这是个订阅服务。我立刻联系了客服，他们马上采取行动解决了问题！全额退款，而且没有那种典型的来回扯皮。他们理解了我的情况，按我的要求立即取消了订阅！

快速响应并解决了我的…

对我的请求响应迅速，解决得也快。

快速响应和友好

他们的响应非常快，并帮助解决了我的问题。我很欣赏他们的胸怀大志并且如此慷慨。

感谢您的回复并取消...

感谢您快速回复并取消我的订阅。它的处理没有任何大惊小怪，也没有反复要求我“请考虑保留订阅”，也没有受到你的压力，要求我考虑奖金礼物或产品，如果我保留订阅。

客服非常好

支持团队迅速处理了我的请求，而且非常专业

退款处理很快。

超爱这个概念！！

我很喜欢这个应用的理念，它能根据脸型肤色来个性化定制妆容。还有针对圆眼的化妆技巧和面部特定区域的护肤建议。真的帮我解决了化妆问题。

我的请求处理得非常快。

我的请求得到了最迅速的…

我的请求处理得非常高效，没有任何麻烦。

客服响应极其迅速…

客服响应极快，态度热情且尊重人，解决方案迅速及时。

关于订阅的任何疑问…

关于订阅和使用平台方面的困惑显然都是我的问题。非常感谢你们帮我理清了这一切并退还了费用。

这家公司会听顾客意见。

虽然我没怎么用这个应用，但我学到了不少东西

我被扣了一笔新费用来重新订阅…

我被扣了一笔重新订阅的费用，但我根本不知道自己有过订阅。他们撤销了这笔扣款并取消了订阅，不像其他那么多订阅那样麻烦。

我很高兴我的请求得到了处理……

我很高兴我的请求得到了及时处理。我希望我的帐户受到监控，因为我没有参加课程，所以我可以早点处理我的帐户。

没完没了的订阅扣款

I paid for a one time week Long subscription. Next thing I know they charged me, Fifty Five dollars every month, despite canceling TWICE! They still continue to process these payments, and when I disputed it with my credit card, they then sent a rebuttal letter, saying I’m responsible for the payments and that I didn’t cancel until after I disputed the payments with the credit card. That is completely false! The fact of the matter is that they did not validate, or approve my cancellation until months later when I finally disputed with them, then they finally canceled my “subscription”. It’s impossible to cancel them!!! They are fraud and a scam and their services we’re stupid for the price you pay. Absolutely ridiculous. They stole hundreds from me!!

Antony 太棒了，帮我解决了……

Antony 太棒了，立刻帮我解决了订阅的问题。我很感激他和他的客服服务。他把我取消订阅的事处理得完美无缺。

Paris Gensheimer美国 · 写过 4 条评价 · 体验于 2026-06-03 · 发表于 2026-06-03

最烂的公司，骗子！

最烂的公司和骗子！！垃圾应用。用折扣把你骗进来，不发邮件确认你的注册或试用结束，然后连续几个月收取天价费用，直到你终于发现。远离这些蛇蝎！

试用完就忘了……也没提醒邮件……就指望你忘了。

The site in intriguing at first because you think, Oh, is this customized to me? Only to realize it's not. I paid $29 for a 3 month trial. About two months in, I realized I only logged in like 3 times ever. So I tried to cancel. Then they offered additional days.. I don't remember how many since they don't confirm anything in an email other than the welcome email. They also don't send any reminder emails about renewals or charges or payments. You just have to monitor your cards and wait to see a charge magically appear. Overall, the site is pretty nice but it's not an app. However, I don't use cosmetics, I liked it for skincare stuff which it lacked. It's mainly used as an affiliate marketing boost to products they market in their "guides". Anywho, I see a charge go out with no emails or payment notifications from the merchant. The one decent thing is they do have actual people and response team. Although, they don't provide any contact email. I can't believe what they charge for what it is. It's not worth even checking out in my opinion. I'm not sure what kinds of people are attracted to a bunch of pdf files, but it exists. They offered me a 50% refund.. WHY NOT THE WHOLE AMOUNT??? I already told you how much I don't use your site for ANYTHING, and I WAS SUPER DISSATISFIED. Disputing with my card company now.

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