Hi, Prado
Thank you for sharing your thoughts. I completely understand the need for flexibility during sessions, especially for unexpected interruptions.
Students have the possibility to pause the sessions a maximum of 3 times during the sessions.
Best regards,
O
ORLA BRENNAN · 写过 5 条评价 · 已认证 · 体验于 2024-07-14 ·
★★★★★
很棒的客户服务!
我的订阅遇到了一些困难,客户服务及时解决了问题。他们也非常乐于助人且友好。
Smartick 回复2024-07-29
Hi, Orla
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you efficiently and friendly.
Best regards,
L
Lu · 写过 1 条评价 · 已认证 · 体验于 2024-07-16 ·
★★★★★
优质且快速的客户服务
Smartick 回复2024-07-17
Hi, Lu
Thank you so much for your kind words! We always strive to provide the best service possible. If there's anything else we can help you with, please don't hesitate to reach out.
Best regards
M
Maricarmen · 写过 1 条评价 · 已认证 · 体验于 2024-07-05 ·
★★★★★
很好的学习方式
互动性很强
Smartick 回复2024-07-15
Hello Maricamen! Thank you for your review.
All the best,
Smartick Team
B
Beatriz · 写过 2 条评价 · 已认证 · 体验于 2024-06-30 ·
★★★★★
我女儿喜欢 smartick,因为……
我的女儿喜欢 smartick,因为数学很容易学,它是一个系统教学,对孩子们来说很有趣。
Smartick 回复2024-07-10
Hello Beatriz! Thank you for your review.
So glad to know your daughter loves Smartick! It's great that she finds math easy and fun with our method.
All the best,
Smartick Team
R
Raul · 写过 3 条评价 · 已认证 · 体验于 2024-07-05 ·
★★★★★
该应用程序对于儿童来说易于使用且充满乐趣
儿童使用方便且充满乐趣
Smartick 回复2024-07-08
Hi Raul! Thank you for your kind review! We're thrilled to hear that you find Smartick easy to use and fun for children. Your feedback is greatly appreciated. Remember, there is a support team ready and willing to help if you have any concerns.
Thank you for trusting Smartick :)
E
Ernesto · 写过 1 条评价 · 已认证 · 体验于 2024-06-27 ·
★★★★★
很棒的应用程序,让我儿子不断练习……
很棒的应用程序,让我儿子练习数学
Smartick 回复2024-07-08
Hi Ernesto! Thank you for your positive feedback! We're delighted to hear that Smartick is helping your son practice math regularly. Remember, there is a support team ready and willing to help if you have any concerns.
Thank you for trusting Smartick :)
A
Alicia · 写过 3 条评价 · 已认证 · 体验于 2024-07-02 ·
★★★★★
动机和及时回应...
需要时通过电子邮件获得激励和及时回复
Smartick 回复2024-07-08
Hi Alicia! Thank you for your kind words! We're delighted to hear that our prompt email responses and motivational approach have been helpful. If you ever need further assistance, please don't hesitate to reach out.
Thank you for trusting Smartick :)
Hi Maria Luisa! Thank you for your wonderful feedback! We're thrilled to hear that Smartick's game elements and virtual rewards have made math fun and engaging for your daughter. It's great to know that the detailed reports help you stay informed and involved in her learning journey.
Thank you for trusting Smartick :)
N
Natalia · 写过 2 条评价 · 已认证 · 体验于 2024-07-03 ·
★★★★★
我的孩子们每天都在练习数学……
我的孩子们每天都在练习数学,他们正在学习新概念
Smartick 回复2024-07-08
Hi Natalia! Thank you for your positive feedback! We're thrilled to hear that your children are practicing math daily and learning new concepts.
Thank you for trusting Smartick! :)
Hi Oscar! Thank you for your wonderful review and your feedback highlighting how easily your son navigates the sessions. We appreciate your suggestion regarding the coding program and the toolbar functionality. Please don't hesitate to share your questions, concerns or feedback with the team.
Thank you for trusting Smartick!
Hello Pablo! Thank you for your wonderful feedback! We're thrilled to hear that Vanessa provided such helpful assistance in finding the best program for your son. We'll make sure she receives your kind words. If you have any further questions or need additional support, please don't hesitate to reach out. We're happy to help! :)
Hola, Alejandra:
En Smartick, tienes la opción de solicitar la
recuperación de expediente a la vuelta, por si lo consideráis oportuno. De cualquier modo, en ningún caso esta recuperación es obligatoria. Cada familia tiene unas necesidades distintas y con esta posibilidad pretendemos dar cabida a todas ellas.
Un saludo.
M
Marcogg · 写过 1 条评价 · 已认证 · 体验于 2024-06-18 ·
★★★★★
节目看起来不错
节目看起来不错。 我们只使用了一个月。 现在获得资格似乎还为时过早。 但他们不给我稍后评分的选项
Smartick 回复2024-07-02
Hello Marcogg. Thank you for your feedback! We're glad to hear that you find Smartick promising after using it for a month Your experience and feedback are important to us, and we look forward to continuing to support your child's learning journey.
If you have any questions or need assistance as you continue using Smartick, please don't hesitate to reach out to us.
A
Adolfo GDC · 写过 2 条评价 · 已认证 · 体验于 2024-06-28 ·
★★★★★
客户服务和应用程序都很棒
客户服务和应用程序都很棒。我们过去仅将其用于数学,现在购买,我们还将尝试讲座和编码
Smartick 回复2024-07-02
Hello Adolfo! Thank you for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service and the math program. It's wonderful that you're now exploring our offerings in reading and coding as well. If you have any questions or need assistance as you expand into these new subjects, please feel free to reach out to us. We're here to support you every step of the way!
Thank you for trusting Smartick! :)
D
Diego · 写过 1 条评价 · 已认证 · 体验于 2024-06-19 ·
★★★★★
应用程序有时会冻结
在某些情况下,平板电脑上的应用程序会冻结或无法连接到服务器。
Smartick 回复2024-07-08
Hi Diego, thank you for your feedback. We apologize for the issues you're experiencing with the app freezing or losing connection on your tablet. In instances like this please don't hesitate to reach out to our support team so that we can analyze the issue and provide you with solutions. The team works incredibly hard to make Smartick an enjoyable experience for our families.
R
Rubén · 写过 1 条评价 · 已认证 · 体验于 2024-06-26 ·
★★★★★
我女儿很高兴,但如果我不高兴……
我的女儿很高兴,但如果我不被允许看她做什么,我就没有真正的封闭视野
Smartick 回复2024-07-02
Hi Ruben, Thank you for your wonderful review! Parents are always able to monitor their children's progress from the Parent Page. Here you can review the sessions, see the tutorials and stay up to date with Smartick. Thank you so much for trusting us! Please do not hesitate to contact our support team if you have any questions or concerns.
R
Raúl · 写过 1 条评价 · 已认证 · 体验于 2024-06-23 ·
★★★★★
我们的孩子对二手货真的很感兴趣……
我们的孩子对日常使用的应用程序非常感兴趣。这对他来说非常有趣和直观
Smartick 回复2024-07-02
Hello Raul! Thank you for your wonderful review! We're thrilled that your child finds Smartick both fun and intuitive to use daily. Your feedback is greatly appreciated. If you have any further comments or suggestions, please feel free to share them with us!
Thank you for trusting Smartick! :)
C
Clara · 写过 1 条评价 · 已认证 · 体验于 2024-06-18 ·
★★★★★
对于孩子们来说是一个非常好的应用程序...
是一款非常适合孩子们增长知识的应用。练习不断更新,对孩子来说很有趣。
Smartick 回复2024-07-02
Hello Clara! Thank you for your positive feedback! We're delighted to hear that Smartick is helping your kids improve their knowledge with continuously updated and entertaining exercises. Your support means a lot to us. If you have any questions or need assistance, please feel free to reach out!
Thank you for trusting Smartick! :)
F
Fernando · 写过 7 条评价 · 已认证 · 体验于 2024-06-05 ·
★★★★★
这是一个很棒的应用程序,可以鼓励孩子们……
这是一款很棒的应用程序,可以鼓励孩子们以非常顺利的方式学习。吸取教训的好处显然高于包月订阅。
Smartick 回复2024-07-02
Hello Fernando! Thank you for your glowing review! We're thrilled that Smartick is making a positive impact on your child's learning journey. Your feedback about the value of our lessons means a lot to us. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.
Thank you for trusting Smartick! :)