Sockslovely is a one-stop online shop for today’s most chic, geek and fashion socks and outfits. We offered the widest collections of excellent socks for men, women and kids to spice up their outfit. Our selected collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of every aspiring fashionista. Never a dull day on Sockslovely.
I ordered socks, paid my money & that's where it ended. I've received NO SOCKS & NO COMMUNICATION.
Thanks for nothing. The least Sockslovely could do is refund my money
Sockslovely 回复2020-09-22
Dear Christopher, thanks for your feedback. We are very sorry and astonished about that. Our customer service contacted you via email five days ago and we were also trying to contact the international carrier to track the package. Please don't worry, as an honest seller, we won't let you suffer any losses. We will do our best to solve it and offer you a satisfactory solution. Once again we sent our sincere apology and hope you have a good day.
A little late delivery but impressively nice socks
Sockslovely 回复2020-09-17
Dear Theodore, thanks for your feedback. We appreciate you enjoying our socks. We are sorry that we can hardly control the delivery after the parcel arrived at the destination country. Anyway, we will try our best to improve and offer you a better shopping experience.
Excellent products and customer service. I will keep buying socks from this shop.
Sockslovely 回复2020-09-17
Dear Francisco, thank you for your love and support. Your positive feedback gave us the utmost confidence and encouragement. We will continue trying our best to keep improving to offer you a better service.
Hi Leonid, thank you very much for your purchase and we are so sorry and astonished to hear that you haven't received your items. Your parcel should have arrived, however, it might encounter some troubles during the delivery. We have checked the order and it had arrived at Tel Aviv on 09/08/2020. We send you the transfer order tracking number via email and suggest you to recheck your local Post with the number. Maybe the postman has forgotten to contact you. Once again we sent our sincere apology and hope you can get your parcel soon. Any situations, pls feel free to contact us.
Dear Steve, thank you very much for your purchase and feedback. So glad to hear that you have a satisfactory buying experience from our store. We will continue trying our best to offer you a better service.
I am really pleased with the socks they are just whatI wanted, the reason for giving only 4 stars is the length of time between ordering and delivery
Sockslovely 回复2020-09-11
Dear Brian, thanks for your feedback. We appreciate you enjoying our socks :-)
We are sorry for the long shipping time which we can hardly control due to the COVID-19. However, we will try our best to improve the shipping and offer our valued customers like you satisfactory service. We just want you to know that your satisfaction is always our top priority.
Dear Holger, we are sorry for the long-time waiting and thanks for your understanding and patience. As the most economical shipping method, flat rate shipping takes time especially due to the COVID-19. Any other concerns, please feel free to contact us, and we will do our best to solve it and offer you satisfactory service. We just want you to know that your satisfaction is always our top priority.
A month for a delivery and just half of the order arrived. They reimbursed the rest...but whata disappointment.
Sockslovely 回复2020-09-11
Dear customer, thanks for your purchase and feedback. We are sorry for the long-time shipping, which we can hardly control due to the COVID-19. If you have any concerns in the future, please feel free to contact us, and we will do our best to ensure you a satisfactory buying experience from our store.
Dear Fanis, thanks for your feedback and sorry for the long-time waiting. We have checked your order, it was shipped out on 27/07/2020, and handed over to Post/UK on 11/08/2020. Your items should have arrived, however it might encountered some troubles during the delivery. There might be a transit delay due to the COVID-19. Once again we sent our sincere apology and hope you can get your item soon. If the package still doesn't arrive in due, please contact us and we will do our best to solve it and offer you a satisfactory solution. Please don't worry, we won't let you suffer any losses.
As of today , Wednesday September 9, I have not received the order, nor announcement that it was shipped. Order never received
Sockslovely 回复2020-09-11
Dear Milos, we are sorry for your long-time waiting. Our customer service team contacted you yesterday and knew that you had already received your order. Hope you enjoy the products. It's understandable for the miscommunication. If you have any concerns in the future, please feel free to contact us, and we will do our best to solve it and offer you satisfactory service. We just want you to know that your satisfaction is always our top priority.
Ordered on 31Jul20, shipped on 05Aug20, arrived (Melbourne, Australia) on 22Aug20. Very happy with both price and transaction/delivery times given restrictions imposed by COVID19 on businesses. Have yet to try all items but quality looks good so far
Sockslovely 回复2020-09-11
Dear Terry, thank you very much for your understanding and patience. We will try our best to offer you better shopping experience in the future.
I bought 3 pairs of HOT flame socks in different colors. It's arrived yesterday. I am very happy with the service, they fulfill the times and with the product purchased quickly and efficiently. This is the second time my bought. Thanks for everything.
I gave not 5 stars because the order was delivered in two packages.
Sockslovely 回复2020-09-11
Dear Jennifer, thanks for your purchase and feedback. We will continue trying our best to offer you a better service.
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