企业入驻搜索写评价分类关于
简体中文English
食品、饮料和烟草

Solace Vapor

101 条评价

3.8101 条评价
写评价

关于 Solace Vapor

数据更新
网站
solacevapor.com
分类
食品、饮料和烟草
所在地
United States · Simi Valley
状态
待认证
差评回复率
52%(15/29 条)
是 Solace Vapor 的所有者? 免费认领此主页,验证后即可回复客户评价。

Solace Vapor靠谱吗?

Solace Vapor(solacevapor.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 101 条用户评价,属于食品、饮料和烟草分类,口碑一般。23% 的评价为 1 星,差评比例偏高;商家回复了 52% 的差评。数据最后更新于 2026-08-12。

用户怎么说

J
Joseph Zabala · 写过 2 条评价 · 已认证 ·

终于收到我的产品了

终于收到我的产品了。真的很享受果汁。期待与 Solace 的未来业务。

J
Jacob Stiles · 写过 3 条评价 · 已认证 ·

味道不太好

B
Brennan V · 写过 1 条评价 · 已认证 ·

很棒的服务

服务很棒,我让他们申请我忘记输入的折扣,他们说没问题。令人惊叹的服务和游戏中最好的薄荷汁。

Solace Vapor 回复2021-02-08

Brennan, thank you so much for taking the time and sharing such an excellent review. We are so happy that you are satisfied with our products and services. Please know that customer service is our top priority and we are always here for you! Once again, we appreciate your positive feedback.

M
Martelle Luedecke · 写过 4 条评价 · 已认证 ·

始终及时交付

始终及时交付。 薄荷汁顺滑,恰到好处。

Solace Vapor 回复2021-02-08

Martelle, we appreciate you sharing such an amazing 5-star review with us. We are so happy that you are enjoying our Mint juice. Please feel free to reach out to us anytime; we are always happy to help. Once again, thank you for such positive feedback!

RFlower · 写过 2 条评价 · 已认证 ·

很棒的客户服务

很棒的客户服务!太感谢了!

Solace Vapor 回复2021-02-08

Rye, thank you so much for taking the time and sharing such a great review. We are so happy that you are satisfied with our services. We put customer satisfaction as our top priority and truly appreciate you as a Solace Solace. Please do not hesitate to contact us if we can be of any assistance.

R
RAMON BORECK · 写过 2 条评价 · 已认证 ·

我下了订单,之后

我下订单后,我注意到我在其中一种液体上犯了错误,我订购了 6 毫克尼古丁,而不是 3 毫克尼古丁。我发了一封电子邮件请人帮我修复,因为我无法取消订单,而且网站上没有客户服务电话号码,我还在谷歌上搜索了该公司并找到了一个号码,接电话的女士告诉我那是“工厂”号码,并说她会让他们联系我。直到今天我还没有收到任何人的回复。非常令人沮丧。

Solace Vapor 回复2021-02-08

Ramon, thank you for taking the time and sharing your experience with us. We are so sorry to hear that! Please know that we are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept our apologies for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.

A
Anthony Mason · 写过 1 条评价 · 已认证 ·

优秀的客户服务 A+++++

优秀的客户服务,找不到更好的公司来处理,强烈推荐优秀的产品

Solace Vapor 回复2021-02-08

Anthony, thank you so much for taking the time and sharing such an excellent review. That is so great to hear! Customer satisfaction is our top priority and we will ensure you always enjoy same high quality of products and services as you have. Thank you for being a loyal customer of Solace. Once again, we appreciate your positive feedback!

J
Jennifer · 写过 2 条评价 · 已认证 ·

我11月份订了2瓶

我十一月份就订了两瓶。已发货一张。尝试通过电子邮件和电话联系客户服务大约两个月。终于得到回应,他们说他们会寄出另一瓶。那是三个星期前的事了,还没收到。又发了一封电子邮件,但没有收到任何回复。

Solace Vapor 回复2021-02-08

Jennifer, thank you so much for sharing your feedback with us. We sincerely apologize for the delayed response and poor communication. We are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept a $30.00 Solace digital gift card for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.

L
Larry V. · 写过 3 条评价 · 已认证 ·

他们确实弄乱了我的两个订单,但修复了它

他们确实搞砸了我的两份订单,但经过几封电子邮件后,他们纠正了错误,并使用 UPS 而不是 USPS

Solace Vapor 回复2021-02-08

Larry, thank you so much for leaving us such a wonderful review. We are so happy that we were able to resolve the issues quickly and gain your trust back. Please know that we highly value your feedback and appreciate you being a loyal customer of Solace! Please do not hesitate to contact us if we can help you with anything.

J
Jon Case · 写过 1 条评价 · 已认证 ·

我十一月向他们下了订单......

我于 11 月 30 日向他们下了订单。支付了订单后,几个星期没有收到他们的任何消息。在多次致电客户服务部并发送电子邮件后,我没有收到任何回复。在我放弃希望并接受他们抢劫我的事实后,他们终于给我回了电子邮件。 1月14日,生意没办法做。经过一番折腾终于收到订单了。再也不会了

Solace Vapor 回复2021-02-08

Jon, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that! Please know that we are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept a $30.00 Solace digital gift card for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.

J
Jessica Flynn · 写过 2 条评价 · 已认证 ·

很棒的选择

很棒的选择,超级好的员工。会推荐给大家

Solace Vapor 回复2021-02-08

Dear Jessica, we appreciate you taking the time and sharing such an amazing 5-star review. We are so happy that you enjoy our variety of flavors. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have!

T
Trey · 写过 1 条评价 · 已认证 ·

虽然运输速度很快

虽然运输速度很快,但不幸的是产品很恶心。我真的很期待。

Solace Vapor 回复2021-02-08

Trey, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that! We will ensure to submit your feedback to our R&D department. Please know that we had to update all of our juices because of PMTA regulations and our PMTA application features several updated and new flavors in a variety of different strengths and sizes. Mint is among the Solace portfolio submitted to PMTAs; available in: 30ML bottle sizes, with 36 & 48MG nicotine strengths. Please feel free to send an email at [email protected] and we would love to send you a replacement free of charge.

J
Jill Carson · 写过 2 条评价 · 已认证 ·

发货快!

Solace Vapor 回复2021-02-08

Jill, we appreciate you leaving us such a great 5-star review. That is great to hear that your received your package faster than expected. Please feel free to reach out to us if you have any questions or concerns; we are always here for you.

M
Michael Chene · 写过 1 条评价 · 已认证 ·

快速交货和优质产品

Solace Vapor 回复2021-02-08

Michael, we appreciate you taking the time and sharing such an excellent review with us. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have!

R
Robert Russell · 写过 1 条评价 · 已认证 ·

如果……我会给“5星”评级

如果不是因为我的订单花了一周才到达这里,我会给它“五星级”的评价。支付了 5 美元的运费...但延误可能是由于 USPS,而不是 Solace 造成的。

Solace Vapor 回复2021-02-08

Robert, we really appreciate sharing your feedback with us. Please note, that due to COVID-19, USPS is experiencing very heavy delays on all orders. We are in the process of partnering with alternative shipping couriers to prevent any further delays. We apologize for any inconvenience. Customer satisfaction is our top priority and thank you for bringing this to our attention!

H
Heather K · 写过 2 条评价 · 已认证 ·

快速订购和交货。

Solace Vapor 回复2021-02-08

Dear Heather, we appreciate your amazing review. It is really great to hear that you are satisfied with our services. Customer satisfaction is our top priority and we do possible thing to make our customers happy! Please feel free to reach out to us anytime.

c
carlos negrete · 写过 2 条评价 · 已认证 ·

令人惊叹的果汁,非常适合……

令人惊叹的果汁,发货的绝佳时机

Solace Vapor 回复2021-02-08

Carlos, thank you for taking the time and sharing your feedback with us. We are so happy that you are enjoying our juices. As a brand and manufacturer, our top priority is to produce the highest quality and safest e-liquids for our customers and we will ensure you enjoy the same high quality products as you have!

R
Ricky Weston · 写过 3 条评价 · 已认证 ·

很棒的经历!

快速发货,轻松结帐和年龄验证!会再次购买!谢谢安慰!

Solace Vapor 回复2021-02-08

Ricky, we appreciate you leaving us such an excellent review. Please know that customer satisfaction is our number one priority and we are always here to help you with anything we can. Once again, thank you for such positive feedback.

K
Kelly Becker · 写过 1 条评价 · 已认证 ·

您强迫我们支付 2 天的运费

您强迫我们支付 2 天的运费。 然而我12月20日下了订单,截至1月4日我还没有收到。 我收到一封电子邮件,回复说他们通过电子邮件给我发送了 30 美元的积分。 我没有收到电子邮件,也没有在我的帐户中看到积分。我很想用我的信用点订购更多相同的果汁。

Solace Vapor 回复2021-02-08

Kelly, thank you so much for sharing your feedback with us. We sincerely apologize for the delayed response and poor communication. We are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept a $30.00 Solace digital gift card for all the inconvenience caused. We will work hard to make this right for you and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.

E
EGZONA KRASNIQI · 写过 1 条评价 · 已认证 ·

我付了快递费,他们从来没有……

我付了快递费,他们从来没有来过,但显示已送达。我给他们发短信,但他们从未回复

Solace Vapor 回复2021-02-08

Egzona, thank you so much for taking the time and sharing your experience with us. We are so sorry to hear that! Please know that we are currently undergoing a transition of our customer service department and in the process have had severe delays with customer inquiries. We did not build our company on these values and this type of customer experience is not acceptable. We are working diligently to ensure this type of miscommunication never occurs again. Please check your email for a resolution regarding this issue and accept a $30.00 Solace digital gift card for all the inconvenience caused. We are hoping we were able to resolve this issue quickly and gain your trust back. Once again, we sincerely apologize for the miscommunication or lack thereof. We appreciate you as a Solace customer and hope that we can help provide you with excellent customer service and products for all future orders.