Sopula is committed to providing high quality, trend-driven graphic clothing. We offer a range of unique, youthful and eye-catching designs that cater to a wide range of styles and self-expression. Custom-made clothing. Shipping worldwide.
Most reviewers were unhappy with their experience overall. Customers frequently experienced major delivery delays, noting that packages remained stuck in transit or awaiting shipment for many consecutive weeks without updates. People also struggled to obtain helpful responses or valid refunds when trying to resolve these ongoing shipping and order problems. Buyers often felt ignored because communication channels failed to provide clear tracking information.
Though some buyers encountered severe issues, a minority of people were satisfied with the clothing styles and appealing product designs. These consumers appreciated the comfortable materials and mentioned receiving their desired items quickly on a few successful occasions.
Although I didn’t get my clothing yet, I have no estimate date of when I am supposed to get it, and there is no way to cancel the order
Sopula 回复2024-10-08
Dear customer,
Thank you so much for your feedback.We're sorry to hear that your order was not received.
Could you please provide your order number and any other relevant details so that I can investigate this matter immediately? If you are not comfortable sharing this information here, please contact our customer service team directly at [email protected] you for bringing this to our attention and we apologize for the inconvenience. We look forward to hearing from you.
Kind regards
the graphic shirts are fye af nd seems like delivery is fast to me cause i’m last min shopping nd my birthday this month inna 14th i wanted to change up my style 😂 but these shirts are hard
Sopula 回复2024-10-08
Dear Quiana Crockett,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
I sent you guys an email could you respond? Also I need to track my shipping order and it says I can’t because the order is wrong. I need help or I will refund. Could you please help thanks!
Sopula 回复2024-10-03
Dear Jon，
Thank you for reaching out and sharing your feedback.I apologize for the confusion and our lack of communication about your order. I’ll follow up with you via email shortly to help resolve this issue. We want to make sure you’re satisfied and find a solution that works for you.
Best wishes
I have not got my email confirmation or any notification on if my order is coming or not.
Sopula 回复2024-10-03
Dear Arri Andrews，
Thank you for reaching out and sharing your feedback. I’m really sorry to hear about the issues you’ve faced.Can you tell us your order number?We will check the status of the order for you.
Looking forward to your reply.
Great clothing fire prices only problem is there’s no ruturn/refund or no way to edit your order If you perhaps picked the wrong size or color besides that fire clothes
Sopula 回复2024-10-03
Dear Cori .,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
Purchased my first order today for my son. He sent me pics of items he wanted. The clothing items look to be high quality & unique. I LOVE that some designs are hand-painted. Some of the prices are above what I would normally spend, however I am glad to pay a little more for quality & craftsmanship. I almost bought something for myself! (I will later, this was a gift purchase.) The website was easy to search & navigate. The Halloween discounts were great timing, too. Will definitely be buying here again! Can't wait to receive the items! My kiddo will be stoked!
Sopula 回复2024-10-03
Dear Jessica Barr，
We are glad to hear that you had a great experience with us!
We are committed to providing the best service to our customers, which reflects the high quality of the products we provide.
Thank you for your appreciation of our services, without your support, we would not be able to open sopula store.
If you have any questions, please feel free to contact us, we are more than happy to help you.
Wish you a happy life!
I would like a refund I’ve only just seen all the reviews and how bad they look my order number is #DPE36998 I just want my order canceled an refunded
Sopula 回复2024-10-03
Hello
Thank you for bringing this to our attention, and we apologize for any frustration you’ve experienced. We’re committed to resolving this for you and will contact you via email shortly. Your feedback is important, and we appreciate your patience.
Best wishes
I gave it a 3 because don’t get me wrong the tees are dope and I would spend some good money on here but my only issue is the shipping time and cost if it’s 7.99 it should be at my door in like 3-4 days realistically there’s nothing on the website that talks about how long it will be I didn’t know untill I looked it up and most people saying it takes up to a month so I refunded my order
Sopula 回复2024-10-03
Dear Dömi Ramirez,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
Dear Charles,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
Dear Fili Banos,
Thank you so much for your feedback.
we will continue to work hard to make every customer satisfied with our service and products.
Best wishes
My order number is EPU35838 and it’s been 4 days since i’ve ordered it and has not been shipped? Why is it taking long ? Will it even come
Sopula 回复2024-09-30
Dear Diana pimiento,
Thank you for your support.It is estimated that 1-7 working days will be needed to prepare the product and arrange the shipment.
We will give your order first priority and arrange the shipment as soon as possible and you will receive a shipping notification email from us once your package has been sent out.
Thank you very much for your understanding and patience.
Thanks this product was good bro hopefully I get it in time
Sopula 回复2024-09-30
Dear Damian,
Thank you so much for leaving positive feedback. Please rest assured that we will ensure that every customer receives their order.We appreciate your patience during this time.
Please feel free to reach out to us at [email protected] anytime, as we would be happy to assist you with any questions or concerns.
I purchased two pair of pants for my husband. One of the pants were not the correct style per what was ordered and I requested a refund. Instead of just being able to return the item, I was requested for an image to show that the incorrect item was received. Then informed the matter had to be escalated to another department with a wait time of 5-7 days. Any other online shopping provides the option to automatically return and a label is provided in order to do so. This experience went from being exceptionally amazing to the poorest experience ever because there are too many loop holes to jump through in order to retrieve the correct product. I feel as though once the item that was incorrectly sent to me is returned and refund received, I will never shop with sopula again.
Sopula 回复2024-09-30
Dear Stephanie Pearson,
We are sorry to hear that you were not satisfied with the style of the pants you received.
We need photos of the wrong item you received because we need to further confirm the problem you mentioned.Please rest assured that we have a complete after-sales process.
We appreciate you bringing this to our attention and will review our processes to ensure a smoother experience for our customers.
Kind regards
Did not receive one of my shirts and you said it would be sent out. But the shirt I received was great quality I love it.
Sopula 回复2024-09-29
Dear Ayodele Kayode,
We appreciate your feedback and understand your concern about the missing shirt.We will ship it to you quickly. Please wait patiently for a few days.At the same time, we are happy to hear that you love the quality of our products and we will maintain this service.
If you have any questions, concerns or comments, please feel free to contact us and we will be happy to help you.
Kind regards
Order No. ITD52798
I ordered a hoodie for my boyfriend, it hasn’t come yet but i was just wondering if there’s an update on the shipping status.
Sopula 回复2024-09-28
Dear Ashlynn S,
Thank you for taking the time to leave a review. I checked and your order has been shipped. We will provide you with more information by email.
Thank you for your time and support!
I recently bought a hell star shirt from them l, and honestly it was alright I’m giving it 4 stars bc I think the quality could be better than that but since it was only $30 I’m not gonna complain to much, shipping took time but I understand since their company is all the way in china, but I’m looking at the reviews and I see people complaining about not Receiving their order or their order messed up, look honestly I will be ordering more from this website l, but man at the same time I don’t want my order to be mess up, so please fix that issue bc I don’t wanna deal with that, but thanks for the shirt 4/5👍🏼
Sopula 回复2024-09-28
Dear Dale Darilus Jr Etienne,
Thank you for your support and we appreciate your feedback.
We promise to sell more cost-effective and high-quality products for consumers to choose.Since the long transport distance, we cannot control the shipping time, sometimes it is delayed due to weather, please understand us.
Please rest assured that we will improve our shortcomings and provide the best service to our customers.Thanks so much for your understanding.
Warm regards
I ordered a first Sunday shirt and it was super great quality and only took about a week to come I will definitely order again
Sopula 回复2024-09-28
Dear Melanie Mitchell,
We are glad to hear that you are satisfied with the quality of our shirts. We will maintain and further improve our services to provide customers with a pleasant shopping experience.
We sincerely hope to have more opportunities to serve you and wish you all the best.
I ordered a Full zip Hoosiers there once and it campe but the Print was printed over the zip.I‘m thinking about ordering a Hellstar tracksuit but I’m afraid it’s bad quality and polyester.
Sopula 回复2024-09-27
Dear Linus,
Thank you for taking the time to leave a review.
We truly understand your concern.Our Hellstar tracksuit is a hot sellert,we also have many customers speaking highly of our products. Please rest assured that we have strict quality inspection standards and perfect after-sales service procedures.
Sincerely hope to have more opportunities to serve you and wish you a happy life!
Great experience and I find what I needed greats shirts
Sopula 回复2024-09-27
Dear Sharman,
We appreciate your kind words and are delighted to hear you've had such positive experiences with our website and shirts.Your feedback is valuable to us, we will maintain our services to provide customers with a pleasant shopping experience.
Best wishes
Thanks for the quick replay order number is NLY75524
Sopula 回复2024-09-26
Dear Dashawn,
Thank you for reaching out!
I checked that one of your packages has arrived for local processing and it will be delivered to you by USPS Express soon.Could you pls help us to wait more patiently ?we hope you can get it asap.
If you have any questions, please feel free to contact us, we will be happy to help you.
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