# Southern Comfort Cabin Rentals 评价与评分 > 来源: OK.one — https://ok.one/review/southerncomfortcabinrentals.com - 域名: southerncomfortcabinrentals.com - 分类: 旅游度假 - 综合评分: 4.6 / 5 (61 条评价) - 评分分布 5→1 星: 77% / 11% / 7% / 0% / 5% - 所在地: United States · Blue Ridge - 数据更新: 2026-08-10 Southern Comfort Cabin Rentals（southerncomfortcabinrentals.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 61 条用户评价，属于旅游度假分类，口碑优秀。88% 的评价为 4 星及以上，5% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 工作人员比他们的小屋更令人惊叹！ - Douglas kennedy · 2026-07-27 我们从 Southern Comfort 租了房，这个地方太棒了！我们在主街上预订了一个令人难以置信的地方，并且能够参观所有可爱的商店和餐馆。尽管这个地方很好，但他们的员工是最好的部分。我们在预订前与他们的预订人员交谈，当我们需要一些当地信息时与客户服务人员交谈，他们非常友善。绝对是最好的“南方待客之道”。 ### ★☆☆☆☆ 污秽。啮齿类动物。管理反应迟钝。 - Allison Fretts · 2026-07-10 不幸的是，我们不能推荐此酒店。我们到达时发现了许多问题，包括卧室清单不正确（广告上说是一张特大号床，但实际上是一张大号床）、无法工作的烤箱、书房里的电视一打开就不断闪烁、吊扇噪音过大、橱柜里的盘子脏、地板脏、厨房抽屉里有啮齿动物粪便、水槽下有一只死老鼠、主甲板上覆盖着木炭灰、露台层甲板上覆盖着绿色霉菌，以及其他几个清洁和维护问题。 最令人担忧的问题是每间卧室的床单状况。根据我们的发现，我们在到达之前并没有感觉到它们已经被新改变过。我们别无选择，只能在第一晚睡在里面，因为客房服务要到第二天才能来。即使客房服务到达后，床单仍然没有更换，直到我们特别要求，尽管向管理层提供了需要解决的所有问题的详细清单。 在我们住宿期间，必须分别对酒店进行四次维护。其中一次是更换楼下卧室的烟雾探测器，该探测器已被禁用并开始昼夜不停地鸣叫。当我们把它拆下来检查电池以便我们可以让孩子上床睡觉时，我们发现它已永久停用并需要更换。 沟通也很差。 Airbnb 应用程序的响应速度很慢，管理层多次选择在晚上 8:00 后通过电话进行沟通。我们在正常工作时间内通过电话交谈的请求被忽略，这使得我们很难及时得到答复，同时爱彼迎消息线程中留下的记录也很少。 由于当时是周末假期，物业管理公司和 Airbnb 都无法提供替代住宿，所以我们被迫留在物业，等待问​​题得到解决。 对于每晚花费超过 500 美元的房产，我们期望拥有一个干净、安全且准确体现的房屋。相反，我们在假期一开始就记录问题，协调内务管理和维护，并跟踪在我们到达之前应该解决的问题。即使在提供了详细的书面清单并直接与客房服务人员交谈后，主甲板仍然被木炭灰覆盖。在我们住宿期间，露台层的甲板上也覆盖着绿色霉菌。 尽管存在所有这些问题，我们只收到了 167 美元的退款，这并不能充分反映这些问题对我们住宿造成的影响。 我们不会再入住这家酒店，根据我们的经验，我们也不会预订由 Southern Comfort Cabin Rentals 管理的其他酒店。 > 商家回复 (2026-07-10): Thank you for taking the time to share your experience. We're genuinely sorry that your stay did not meet the expectations you had when booking your vacation. We understand how disappointing it must have been to arrive and encounter multiple concerns, especially over a holiday weekend when relocating to another property wasn't a realistic option. While our team worked to respond by sending housekeeping back to the cabin, dispatching maintenance multiple times, replacing the smoke detector, and coordinating with Airbnb regarding a partial refund, it's clear that our efforts did not restore your confidence or provide the experience you deserved. Regarding the oven, we understand it was reported as not working upon your arrival. A licensed appliance technician was dispatched and, after inspecting the appliance, found it to be operating properly at the time of service. Even so, we recognize how frustrating it is when something appears not to be functioning during your vacation, and we're sorry for the inconvenience and uncertainty it caused. Cleanliness, accurate listings, and responsive communication are standards we take seriously, and we're disappointed that we fell short in several of those areas during your stay. Your feedback has been shared with our operations, housekeeping, and property management teams so each concern can be thoroughly reviewed and addressed. While we recognize this response cannot change your experience, we appreciate you bringing these issues to our attention. Feedback like yours helps us identify where we need to improve, and we remain committed to providing a better experience for future guests. We wish you and your family all the best, and thank you again for your candid feedback. ### ★☆☆☆☆ 首先，当我们到达我们的小屋时...... - Jk K · 2026-07-01 首先，当我们到达位于 Blue Ridge Georgia 490 Eagles Nest Dr., Blue Ridge, GA 的小屋时。一切看起来都很好。我们订了四晚的小屋。价格有点高但是没关系。现在是夏天。我们在小屋里的住宿还不错。有很多东西坏了。热水浴缸漏水了。他们确实派了一名机械师来修理它，试图修理它但无法修理它，但我们确实注意到楼下的卧室不会锁或浴室，所以那里没有隐私，而且我们还注意到厨房顶部有很多踢脚板。柜子被破坏了，所以我们说没关系。我们仍然很享受我们的住宿，度过了一段愉快的时光，但是当我们回到家时，两天后又收到了另一张账单，说我们的小屋里有一只狗，而我什至没有养狗。我一生中从未养过狗，隔壁的一只狗跑进我们的小屋只是一秒钟，但我很快就把狗踢了出去，现在他们试图向我收取看守费。这些人都是阴暗的。非常可耻。非常非常狡猾的人？？？？当您第一次进入他们的小屋拍照时，请确保记录所有内容。他们试图说我们机舱里有狗粮。这不是真的，因为我没有狗。当我没有养狗时，为什么要带狗粮到小屋呢！！！！ > 商家回复 (2026-07-01): Joshua, Thank you for taking the time to share your feedback. We’re genuinely sorry that parts of your stay did not meet expectations, especially regarding the hot tub issue and the maintenance concerns you experienced during your visit. We appreciate you bringing those items to our attention, and we understand how disappointing it can be when a vacation doesn’t feel seamless. We also appreciate your acknowledgment that our team responded by sending maintenance during your stay, even though we recognize the hot tub issue was not fully resolved to your satisfaction. We’ve shared your notes regarding the bathroom/bedroom locks, exterior maintenance, and view expectations with our team for further review. Regarding the early check-in fee, we understand that additional charges can feel frustrating. Our early arrival option is an optional service offered when operationally possible, and the fee helps cover the additional labor and scheduling required to prepare a home safely and thoroughly ahead of standard check-in. This fee is disclosed prior to confirmation and is standard practice across many vacation rental operators. We want to address the pet fee concern, as we take billing accuracy and guest trust very seriously. The pet fee was not assessed arbitrarily. During our post-departure inspection, our team documented multiple signs consistent with a pet being present in the cabin. While we understand there may be confusion or circumstances we are unaware of, we would never intentionally charge a guest without cause. If you believe there has been a misunderstanding, we welcome the opportunity to discuss it directly and review the documentation together. Please contact our office at your earliest convenience. Thank you again for your feedback, and we wish you all the best. The SCCR Team ### ★★★★★ 我们为我妻子的生日举行了集体庆祝活动。 - Scott Burton · 2026-06-16 · 已验证 我们为我妻子的生日举行了集体庆祝活动。小屋设备齐全，可容纳我们 10 人的聚会。位于河边，距离城镇仅几分钟路程，给人一种僻静的感觉。我们非常享受我们的住宿。强烈推荐。 > 商家回复 (2026-06-16): Thank you for your kind review! We’re honored your wife’s birthday celebration was spent with us and so glad the cabin was a great fit for your group. It’s wonderful to hear you enjoyed the peaceful river setting and had such a memorable stay. We’d love to host you again soon! ### ★★★★★ 完美的周末度假 - Beverly Stroud · 2026-06-16 · 已验证 我们周末住宿所需的一切都有。我不需要打一个电话就可以完成任何服务，这是一个完美的周末，我的丈夫能够钓鱼几天，钓到很多鱼，一切都很方便。这是一次完美的住宿，我会向所有人推荐您，我们也会回来的。 > 商家回复 (2026-06-16): Thank you for your wonderful review! We’re so glad your weekend getaway was seamless and relaxing, and that your husband enjoyed such great fishing. It means so much to hear everything was convenient and just right for your stay. We truly appreciate your recommendation and look forward to welcoming you back soon! ### ★★★★★ 我们在翱翔鹰酒店度过了一段美妙的时光 - Kim Crumbley · 2026-06-15 · 已验证 我们通过 Southern Comfort Cabin Rentals 在这个美丽的小屋里度过了一段非常愉快的时光！从我们到达的那一刻起，一切都超出了我们的预期。小屋一尘不染，装饰精美，完美平衡了温馨魅力和现代舒适感。 这里的环境宁静而轻松，享有壮丽的景色，让您可以轻松放松并真正享受我们的度假时光。从设备齐全的厨房到舒适的床铺和温馨的起居空间，每一个细节都经过精心照顾。真的感觉就像一个家外之家。 租赁过程顺利、无压力，Southern Comfort 团队在我们住宿期间反应迅速、乐于助人。无论您是寻找安静的度假胜地还是与家人一起留下特别回忆的地方，这间小屋都是您的完美选择。 我们迫不及待地想回来，并强烈推荐南方舒适小屋出租给任何寻找一流山区度假胜地的人！ > 商家回复 (2026-06-16): Thank you so much for your thoughtful review! We’re thrilled to hear you had such a wonderful stay at Soaring Hawk and that the cabin felt like a true home away from home. It means so much to know you enjoyed the comfort, beautiful views, and thoughtful details, and that your experience with Southern Comfort Cabin Rentals was smooth from start to finish. Creating memorable mountain getaways is exactly why we do what we do. We’d love to welcome you back again soon! ### ★★★★★ 这个家太棒了 - customer · 2026-06-15 · 已验证 这个家太棒了！ 巨大而美丽，各方面设备齐全。我们三代人在可爱的蓝岭度过了美好的一周。 > 商家回复 (2026-06-16): Thank you for your kind review! We’re so glad the home was a great fit for your family and that you enjoyed your time together in Blue Ridge. We’d love to host you again soon! ### ★★★★☆ 住宿条件很干净 - Alan · 2026-06-12 · 已验证 住宿很干净，设施齐全。 喜欢台球桌。我很享受泡温泉的体验。床很舒服。 > 商家回复 (2026-06-16): Thank you for your kind review! We’re so glad you enjoyed the cabin’s comfort and amenities, especially the pool table, hot tub, and cozy beds. We’d love to welcome you back again soon! ### ★★★★★ 各方面的体验都很棒 - customer · 2026-06-12 · 已验证 各方面的体验都很棒！轻松预订和选择客舱。选择的小屋比图片还要好。 > 商家回复 (2026-06-16): Thank you for your kind review! We’re so glad you had a great experience and that the cabin exceeded your expectations. Hearing it was even better than the photos is wonderful to hear. We’d love to welcome you back again soon! ### ★★★★★ 浪漫的情侣一定不会失望！ - Randy Doolittle · 2026-06-11 · 已验证 我欣赏各种产品、专业照片、网站导航和一流的客户服务。 独特性、内部清洁度以及必要的用品都是经过深思熟虑的。 定价合理。 我通过呼叫服务请求将外甲板吹掉，因为它们充满了厚厚的灰尘和碎片。热水浴缸盖和所有户外座位都经过涂层。 我被告知他们会下一个工作订单，但我在那里的整整五天，工作都没有完成。 除了其他一切之外，这是令人愉快的。我必须评论一下如此美丽的财产。我希望在通往河流的楼梯底部有一些河流通道。 我无法靠近水，无法将脚趾浸入水中或玩耍。 > 商家回复 (2026-06-16): Thank you for your thoughtful review! We’re so glad you enjoyed the property, our customer service, and all the details that made your stay special. We also sincerely apologize that the outdoor areas were not cleaned during your stay after you requested service. That’s not the level of care we strive to provide, and we appreciate you bringing it to our attention. Your feedback about deck maintenance and river access is valuable and will help us improve. We’re grateful you still had a delightful stay, and we hope to welcome you back to Blue Ridge again soon. ### ★★★★★ 很棒的服务 - K keyes · 2026-06-11 · 已验证 服务棒极了！ 非常令人放松的小屋，景色令人惊叹。 > 商家回复 (2026-06-11): We're so glad you enjoyed your stay and appreciated the service. Hearing that you found the cabin relaxing and loved the amazing view means the world to us. We hope to welcome you back for another mountain getaway soon! ### ★★★★★ 小A框 - Kristina Shula · 2026-06-11 · 已验证 小A框 房子是我们周年纪念日最完美的度假胜地！干净，靠近市中心。后面的流水是结束我们夜晚的好方法 > 商家回复 (2026-06-11): Thank you for celebrating your anniversary with us! We're so glad The Little A-Frame was the perfect getaway and that you enjoyed the peaceful sounds of the water each evening. We’d love to welcome you back for another special stay soon! ### ★★★★☆ 我们喜欢这个小屋！ - Larry Vecellio · 2026-06-10 · 已验证 我们喜欢这个小屋！美丽又安静。我们唯一经历的事情是，我们似乎是今年第一批租用这间小屋的人，门廊和户外家具都沾满了花粉。火坑里的一把椅子在到达时就坏了，但这并没有影响该区域的使用。我们试图清除门廊区域屏蔽的花粉，但花粉范围很广，该区域无法使用。如果在我们到达之前就解决了这个问题，那就完美了。 > 商家回复 (2026-06-11): Thank you, Larry, for your thoughtful feedback and kind words about the cabin. We appreciate you bringing the pollen and broken chair to our attention, and we're sorry those details took away from your enjoyment of the outdoor spaces. Your feedback helps us improve, and we'll be sure to share it with our team. We hope to welcome you back for an even better stay in the future! ### ★☆☆☆☆ 绝对恶心的泳池（绿色且浑浊） - Carley Wells · 2026-06-08 · 已验证 我们租了月光静修处的游泳池。然而，当我们 5 月 30 日星期六到达时，游泳池是绿色的！我们希望这个问题能够得到解决并且游泳池能够变得干净。然而事实并非如此。我们周一打电话抱怨这种情况。周二，1130 号，住在房前谷仓的邻居过来将泳池震动器扔进泳池。当我们问他此事时，他说他只是在“为业主做点事”，如果我们有投诉，请向南方舒适提出。于是我又给南方安慰打电话，表达了我的意见。我说让邻居过来并不能解决问题，而且我不想在 4 小时后打电话给我，因为他们说我的家人可以游泳；事实上我们不会游泳。你猜对了；我不得不回电话抱怨并发送更多照片。此时，我和年幼的孩子的家人对游泳池因藻类、浑浊和沉积物而呈绿色这一事实感到非常沮丧。我每天打电话、发电子邮件、发送图片更新。对于度假来说，这根本不放松。我花了太多时间与孩子们接触，以至于在游泳池里游泳是不安全的。南方舒适说，业主负责游泳池，我们需要等到周四定期安排的游泳池清洁日。周四到了，泳池女士说她上周四刚刚处理了泳池的藻类问题，当时感到震惊。因此，业主意识到藻类问题并让游泳池继续保持这种状态并让人出租房屋的事实是荒谬的。如果您无法将池维持在您所宣传的状态，那么您就不应该拥有池。南方舒适合同规定了原始的泳池条件，提供清爽和放松的体验。事实上，我们在那里的整个星期都无法使用游泳池，这令人非常悲伤。泳池清洁工震惊了泳池，并将其关闭到周五。不幸的是星期五到了，游泳池仍然是绿色的，浑浊的，非常恶心。你甚至看不到深处的清洁机器人，因为那里又黑又恶心。星期六我们离开泳池时仍然是绿色的。所以我对下一个租这个房子的家庭也感到难过。 这是我度过的最糟糕、最令人沮丧的假期之一。 我与 4 名不同的南方舒适代表进行了交谈，他们说他们正在与业主关系和管理层联系，以尽快让我们进入泳池。好吧，那从未发生过，这真是令人悲伤。对业主（塞西莉亚和史蒂文）非常失望和不满意，也因为没有交付而感到南方的安慰。 > 商家回复 (2026-06-18): Carley, We are truly sorry for the disappointing experience your family had at Moonlight Retreat. We understand how frustrating and upsetting it must have been to book this cabin for the pool, only to be unable to safely enjoy it during your stay. We sincerely apologize for both the condition of the pool and the repeated inconvenience of needing to follow up for updates throughout your vacation. We understand that your time should have been spent relaxing and making memories with your family, not dealing with ongoing frustrations. Our management team has personally reviewed this situation, and we have taken steps to address both the property concerns and our internal communication. We have also worked directly with you toward resolution following your stay. Thank you for bringing this to our attention. We sincerely apologize for falling short of the experience we strive to provide and appreciate your feedback as it helps us improve. Warmly, SCCR Team ### ★★★★★ 无缝且轻松的预订。会再次使用！ - Stephanie · 2026-06-08 · 已验证 无缝且轻松的预订。有关入住和退房的非常详细的说明。 > 商家回复 (2026-06-11): We're so happy to hear the booking process was seamless and that our check-in and check-out instructions made everything easy. We truly appreciate your kind words and look forward to hosting you again! ### ★★★★☆ 房子非常好 - David Cain · 2026-06-07 · 已验证 房子非常好。外侧区域需要进行一些更新。有些垫子非常平。场地需要一些处理，有很多杂草。 总的来说，房子做得很好。孙子们很喜欢所有的游戏。 > 商家回复 (2026-06-11): Thank you, David, for sharing your feedback. We're happy to hear you enjoyed the home and that the grandkids had fun with the games! We also appreciate your comments about the outdoor areas and landscaping, and we'll share them with our team as we continue making improvements. We hope to welcome you and your family back again soon. ### ★★★★★ 美好时光！ - Michael Macdonald · 2026-06-07 · 已验证 > 商家回复 (2026-06-11): We're so glad you had a great time with us. It was a pleasure hosting you, and we hope to welcome you back for another memorable stay soon! ### ★★★★★ 从开始到结束的每一步都很轻松...... - customer · 2026-06-03 · 已验证 从开始到结束的每一步都很容易完成。工作人员的注意力非常出色。检查我的情况，看看第一晚过得怎么样。位置很漂亮。 收到了我真正需要的东西。休息、安静和平和小径的美丽。 > 商家回复 (2026-06-11): We're so glad your stay gave you the rest, peace, and quiet you were looking for. We appreciate your kind words about our team and look forward to welcoming you back for another relaxing getaway! ### ★★★★☆ 女孩的周末度假 - Val · 2026-06-02 · 已验证 预订过程很简单，房东专业又细心。 小屋很可爱，装饰非常有品味和美丽。 小屋的景色很好。 唯一的缺点是通往湖泊的通道非常陡峭，而且比图片显示的更远。 此外，机舱也需要进行深度清洁。 我觉得如果在我们入住之前检查一下小屋，很多清洁问题就会被发现。 > 商家回复 (2026-06-03): Hey Val, We're so glad you enjoyed your girls' getaway and appreciated the booking experience, décor, views, and attentiveness of our team. We’re sorry the cleanliness of the cabin did not meet expectations. Feedback like yours is important, and we've shared your comments with our team so we can review and improve our preparation process. Thank you for choosing Echoes on the Lake, and we hope to have the opportunity to welcome you back in the future. ### ★★★★★ 小屋很棒 - customer · 2026-06-02 · 已验证 小屋很棒！ 它拥有您度过愉快假期所需的一切 > 商家回复 (2026-06-03): Thank you! We're so grateful you chose to stay with us and are thrilled you had a 5-star experience. We hope to welcome you back again soon! --- - 全部评价与筛选: https://ok.one/review/southerncomfortcabinrentals.com - JSON 接口: https://ok.one/api/companies/southerncomfortcabinrentals.com - 评分口径与数据来源: https://ok.one/methodology/