Reviewers overwhelmingly had a great experience with this company. Customers frequently share that the digital recharge service works instantly and reliably for various games. People often praise the staff for being exceptionally friendly, patient, and ready to help. Consumers note that any unexpected transaction problems or issues are handled in a matter of minutes by the support team.
Though some reviewers experienced noticeable delays, mentioning very slow replies or orders taking several hours to complete, a small group encountered trouble receiving purchases instantly. Consumers occasionally pointed out that certain transactions failed initially and required extra time to resolve.
Preorder was not received within the promised date, had to manually contact seller and there was a site error so I had to wait another 2 days. No compensation whatsoever. Not exactly a very good experience.
SpeedyNinja 回复2023-05-28
Hello valued customer,
Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order.
At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team!
Best regards,
SpeedyNinja
Dear valued customer, please understand that our customer support team has to reply to multiple requests at once and we're not automating this process as we want to provide the best solutions to you. If you are facing an issue, simply send us a request and we'll get back within 30 minutes during operating hours.
diamonds was delivered later than i expected, which usually within a few seconds only.
SpeedyNinja 回复2023-04-08
Hello valued customer,
Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order.
At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team!
Best regards,
SpeedyNinja
Website advertised instant delivery which is why I ordered here. However it is not instant at all and I am still waiting hours after payment. Regardless of whatever reasons or factors that may have caused the delay, speedyninja did not take the initiative to inform the customer of the delay. A responsible merchant should live up to their promises and provide good customer service to follow up with delayed orders. I am very disappointed as this is equivalent to false and/or misleading advertising. I am leaving this review here to warn potential buyers of their false advertising and lack of customer support, not to expedite my purchase process which should be a natural expectation. Be warned.
SpeedyNinja 回复2023-04-08
We are sorry to hear that you have encountered issues with our website, and we understand your frustration at not being informed about your order's status. However, we would like to point out that we have not received any support requests from you regarding this matter. Without you notifying us, we are unable to identify and address any issues you may be facing. We will appreciate if you can to reach out to our dedicated customer support team, who are available from 10 AM t 10 PM to assist you with any concerns you may have. They will be happy to help you resolve any issues and ensure that you receive the best possible solution.
usually took 1 second for the diamonds to deliver. However for this purchase, it look around 1 day for it to process. why??
SpeedyNinja 回复2023-04-06
Hello valued customer,
Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order.
At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team!
Best regards,
SpeedyNinja
Hello valued customer,
At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order.
At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team!
Best regards,
SpeedyNinja
Its super easy to recharged my UC,but sometimes it will be out of stocked,and i pay thru paynow when i screenshot to pay it says not valid and i got to redo it couple of times to purchase,but overall its convenient and cheap!
SpeedyNinja 回复2023-02-04
Hi Purplehiace! Thank you for your review. We value our customer's feedback and will take action to improve our site to give you a smoother shopping experience. 😊
every time when there is event, diamond top up will take a long time, although website says instant
SpeedyNinja 回复2022-11-05
Hello valued customer,
Sorry to hear about your experience with us. At SpeedyNinja we ensure all orders are delivered within the timeframe stated. However sometimes due to reasons beyond the control of SpeedyNinja there may be a delay to your order.
At the time of writing, your order should be completed. If you are still facing issues with your order, do reach out to our customer support team!
Best regards,
SpeedyNinja
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