Thanks so much for the lovely review! We're thrilled to hear our meals and smoothies are helping you get back on track — and satisfying that sweet tooth too!
D
Diane evans · 写过 1 条评价 · 已认证 · 体验于 2025-06-24 ·
★★★★★
我期待着吃我的饭菜!
Splendid Spoon 回复2025-07-03
Thank you so much! 🌱🥄 We’re thrilled to hear you look forward to your meals — it means a lot to us! 💚
Thank you so much for your loyalty and for sharing your experience! 🌱🥄 We’re thrilled to hear you’ve been enjoying Splendid Spoon for two years and truly appreciate your support. 💚
We’re truly sorry to hear about your recent experience — this is absolutely not the level of service we aim to provide. We understand how frustrating it is to receive thawed products and experience delays in support, and we’re very sorry for any inconvenience this caused. We’re actively working to improve our response times and support systems, and feedback like yours is critical in that process.
If you're open to it, we’d love the chance to make things right. Please reach out to us at [email protected] and I will personally make sure your concerns are addressed quickly and fairly.
Thank you for giving our products a try — we’re grateful for the opportunity and hope to earn back your trust.
Thank you so much for being a longtime customer and for sharing your honest feedback. We’re glad to hear you enjoyed the flexibility of our service, but we’re truly sorry that the shipping issues and packaging changes were frustrating. Your concerns are valid, and we’re always working to improve both our materials and support process.
If there’s anything we can do to help or if you'd like to share more, please reach out to us at [email protected] — I’d be happy to personally assist.
Thank you so much for taking the time to share this wonderful review — it truly means a lot to us! We’re thrilled to hear that Splendid Spoon has been such a helpful and reliable part of your routine since 2020, especially with your dietary needs.
It’s great to know our flexible options, variety of meals, and customer support have made your experience so smooth and satisfying. We work hard to make nutritious eating as simple and enjoyable as possible, and your kind words remind us why we do what we do.
Thank you again for being such a loyal customer — we’re so grateful to have you in the Spoon community!
Thank you for giving Splendid Spoon a try and for taking the time to share your feedback. I’m really sorry to hear that the experience didn’t meet your expectations — especially when it comes to variety and value. We’re always working to improve, and your input is incredibly helpful in that process.
I’m glad to hear you enjoyed the soups, but I completely understand your concerns around the flavor and diversity of the other meals. We aim to offer a balance of convenience, nutrition, and taste, and I’m truly sorry we missed the mark for you.
If you're open to it, I’d love the opportunity to make this right or offer some alternative meal suggestions that better suit your preferences. Please feel free to reach out to us at [email protected] — I’d be happy to personally assist you.