Sportbike Track Gear

Hi Ivan, I hope you're doing well. I noticed that you recently purchased a HealTech Exhaust Servo Eliminator for the Ducati Diavel 2011-2015 from SportbikeTrackGear.com. I'm sorry to hear that it didn't fit as expected. To better assist you, could you please confirm that the Ducati Diavel 2011-2015 is the exact bike you have? This will help us ensure that the product is compatible with your motorcycle. Additionally, I would like to mention that the HealTech Exhaust Servo Eliminator is designed to be a plug and play item. However, it's important to note that the instructions state a disclaimer: "Do not attempt to install the product if you don't have basic mechanical skills." This is to ensure that the installation process is done correctly and safely. Please let me know if the Ducati Diavel 2011-2015 is indeed your bike, and if you have any further questions or concerns. Best regards, Kris Westley | General Manager [email protected]

Hi John, Thank you for reaching out to us regarding your recent order of Sidi boots from SportbikeTrackGear.com. I understand that you have expressed some concerns about the delivery time and would like to address them. Upon reviewing your order, I can confirm that you placed your order on January 18th, and the Sidi boots were indeed in stock and ready for shipping on the same day. However, I apologize for any inconvenience caused by the delay in delivery. Upon checking the tracking information, it appears that severe weather conditions on January 19th resulted in a delay in the delivery of your package. This was an unforeseen circumstance that was beyond our control. Despite the delay, I'm glad to inform you that your package was successfully delivered on January 23rd, which is within 3 business days of placing your order. https://www.ups.com/track?track=yes&trackNums=1ZR818Y80334736242&loc=en_US&requester=ST/trackdetails We understand that timely delivery is important to our customers, and we sincerely apologize for any inconvenience caused by the weather-related delay. We always strive to provide the best service possible, but unfortunately, there are situations like this that are out of our hands. Thank you for your understanding, and we appreciate your business with SportbikeTrackGear.com. Best regards, Kris Westley | General Manager [email protected]