Thank you for reaching out, Sarah. We’re already in direct contact with you and will continue to follow up privately as we work toward a solution
— Ava
Love hearing this Sherrina!
The car mount was designed to be compact and out of the way without sacrificing hold, so knowing it's performing exactly like that — bumps and all — is really satisfying to hear.
A phone flying off its mount mid-drive is the last thing anyone needs, so we made sure the magnet means business.
Thank you for the recommendation, that kind of word-of-mouth is everything to us. Safe travels! 🚗
— Ava
This is amazing to read 😄
Love hearing how you’re actually using it beyond the car — that “lock it in, set the angle, and it just stays there” kind of stability is exactly what we designed the mount for, especially for people shooting content on their phone.
And honestly, appreciate the shout on quality too — we put a lot into making sure it feels solid and dependable in real use, not just on paper.
Really glad it’s working so well for you Daryl.
— Ava
Hi Greg, we're sorry your experience didn't meet our standards — a late delivery and damaged packaging is truly not what we're about. We can see your refund has already been processed on our end. If you have any further questions or haven't received it yet, please don't hesitate to reach out at [email protected] and we'll sort it out right away.
— Ava, Statik
A1 support — we'll take that badge proudly! 🏆 So glad we got your order sorted same day, Line. That's exactly what we aim for every time. Thank you so much!
— Ava, Statik
Hi Emily, thank you so much for your patience and for giving us the chance to make it right, twice! We always want every experience to be seamless, no matter where the hiccup comes from. We truly appreciate your trust in us!
Statik Team
Hi Teresa,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products.
We look forward to serving you again for your future order:)
Kind regards,
Team Statik
Y
Yvonne Slattery新西兰 · 写过 5 条评价 · 体验于 2026-01-29 ·
★★★★★
对提供的服务和物品非常满意
订单很快得到确认并发货。提供的物品与描述完全一致。 我会推荐这家公司。
Statik 回复2026-02-13
Hi Yvonne,
Thank you for your positive feedback. We're glad to hear that you've had a great experience with our products and customer service!
We truly appreciate your support and look forward to assisting you with your future orders.
Kind regards,
Team Statik
Hi Geoffrey,
Thank you for the great feedback! We’re glad our support team was able to sort things out quickly and that the Statik 360 cable exceeded your expectations. It’s awesome to hear you’re already planning your next order and spreading the word in New Zealand.
Kind regards,
The Statik Team
Hi Trang,
Thank you for taking the time to share such thoughtful feedback. We’re really glad to hear you’ve been enjoying our products, from our Statik 360 cables to the HyperMount, and that their design and quality stood out to you. It’s also great to know our support team could quickly resolve the missing package. We truly appreciate your support.
Kind regards,
The Statik Team