# Strut Health 评价与评分 > 来源: OK.one — https://ok.one/review/strutyours.com - 域名: strutyours.com - 分类: 健康与医疗 - 综合评分: 3.1 / 5 (100 条评价) - 评分分布 5→1 星: 43% / 3% / 7% / 12% / 35% - 所在地: United States - 数据更新: 2026-08-12 Strut Health （strutyours.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 100 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：46% 给出 4 星及以上，同时 35% 打了 1 星；商家回复了 45% 的差评；近 12 个月新增 42 条。数据最后更新于 2026-08-12。 ## 最新评价(第 1/5 页) ### ★★★★★ 我和这家公司做过生意... - Deanna Purvis · 2026-08-06 我去年与该公司有过业务往来，现在有 2 个订阅。 产品发货速度快，没​​有计费问题，而且他们的客户服务非常出色。 强烈推荐！ ### ★★★★★ 很棒的远程医疗服务！ - customer · 2026-08-03 · 已验证 ### ★☆☆☆☆ 实验室测试未被接受，并且有...... - customer · 2026-07-29 · 已验证 实验室测试不被接受，零沟通 ### ★★☆☆☆ 发货慢 - Jake · 2026-07-17 和其他人一样，我10天前付款了，但还没发货。 他们自己的文件显示，药丸会在 24 小时内发货，注射剂会在 7 天内发货。 浏览 30 秒的评论就会发现那是废话。 ### ★☆☆☆☆ 收费后无明确时间表 - Gauge Bailey · 2026-07-09 我收到一封电子邮件，说明我的处方正在准备发货。一周后，当我完成当前的处方后，我打电话跟进，看看订单是否已发货。 然后我被告知他们的一些原料已经用完，并且刚刚收到了库存。然而，他们无法告诉我我的订单积压在哪里，或者何时实际发货。 由于我应该已经收到药物并且现在出去了，所以我问他们是否可以升级运输。我被告知客户服务无法提供任何帮助，但我可以支付加急运费。因为我很绝望，而且我的处方已经用完了，所以我按照他们的指示支付了加急运费。 付款后，我了解到加急运送仅适用于即将到来的订单，不适用于已经“处理中”且已收费的订单。 这非常令人沮丧。我的处方费已经被收取，药物已经用完了，没有人能给我一个明确的时间表、解决方案或真正的帮助。总的来说，这是一次非常令人失望的经历，让我怀疑我是否可以依赖 Strut 来持续获得我需要的处方。 > 商家回复 (2026-07-13): Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. To ensure orders are delivered safely and accurately, there are times when we need additional or updated information from the patient before an order can be shipped. When that happens, we reach out as quickly as possible to avoid delivery issues. We understand that any delay can be frustrating, and we appreciate your patience during the process. We'd welcome the opportunity to review your experience and address any remaining concerns. Please contact our support team so we can assist you directly at care@struthealth.com. We appreciate your feedback and are always working to improve our service and communication. ### ★☆☆☆☆ 我相信这家公司即将…… - Satisfied customer · 2026-07-09 我相信这家公司即将被关闭，他们正在拿走资金而不提供产品。两周前他们从我的账户上扣除了我的电话和电子邮件，但一无所获。我将找到适用的政府机构并提出监管投诉。这太荒谬了，他们的客户服务充其量是残暴的。如果你正在考虑它们，我会去别处寻找，以免让自己感到沮丧。 > 商家回复 (2026-07-13): Thank you for sharing your feedback. We understand how frustrating it is when an order doesn't arrive as quickly as expected, and we're sorry for the disappointment. While we work hard to process orders promptly, shipping times can occasionally be impacted by factors outside of our control, including pharmacy processing or high order volumes. We know that's not the experience you were expecting. Our team is committed to keeping patients informed throughout the process and assisting whenever delays occur. We'd appreciate the opportunity to learn more about your experience and see how we can help. Please reach out to our support team directly so we can review your order and work toward a resolution. Thank you for your feedback, it helps us continue improving our service. ### ★★★☆☆ 公司整体还可以 - Alan · 2026-07-07 · 已验证 公司整体还可以。他们宣传免费送货，但他们没有透露的是，它只适用于您的第一次发货，然后在后续补充时收取 15 美元。这是非常具有欺骗性的。与公司的沟通非常困难。每次询问都必须从联系人升级到他们的经理或其他人。我发送了医疗必要性函的请求，并收到了文字文档的回复，没有信头。我的 FSA 提供商否认了这一点，因为信笺上没有该信息。我要求换一份新的，但 Strut 两个月都没有回复，直到我再次跟进。他们销售的产品（Sermorelin）无法及时发货，声称其合作伙伴药房加工落后。总体来说是一家还不错的公司。定价不错，但缺乏专业的客户服务和透明度。 > 商家回复 (2026-07-13): Hi Alan, Thank you for reaching out and my apologies for the inconvenience. Please note we do provide free shipping but some orders do ship via USPS. If you wanted your refill shipped via 2 Day FedEx, there is an additional shipping fee. Strut Health typically does not provide medical necessity forms. Mostly because we do not participate with insurance plans or submit claims on behalf of patients, we are unable to complete insurer-specific documentation. If it is helpful, we can provide documentation related to your purchase, such as an itemized receipt or invoice. However, any determination of medical necessity or insurance reimbursement is made by your insurance provider. We apologize for any inconvenience and appreciate your understanding. ### ★★★★★ 快速响应，效果满意 - Bradley Harmon · 2026-07-07 > 商家回复 (2026-07-08): Thank you for your positive feedback! Keep on Strutting! ### ★★☆☆☆ 补充延迟且响应缓慢 - J. · 2026-07-02 · 已验证 所以我通过 Strut 获得了 2 种药物。每 90 天补充一次，每 28 天补充一次。我每 28 天补充一次，总是有问题。这是我的处方连续第二次重新配药，甚至需要一周多的时间才能发货，这意味着我总是一周没有药物。我很高兴这是一种选择性药物，而不是挽救生命的心脏药物或类似药物。我发送消息，得到的唯一回复是药房没有药物，他们正在寻找另一家药房。也不要指望回复消息会在同一天到达。如果我能拿到这个处方，我将寻找另一家公司在其他地方获取我的药物。 ### ★★★☆☆ 时间会证明一切 - Julie Harter · 2026-07-01 我想我很喜欢这个产品，但公司似乎有点混乱。一开始等待发货的时间很长，然后他们给我发了一封电子邮件，错误地指出我的处方发生了变化……诸如此类的事情。从积极的方面来说，他们善于沟通。 > 商家回复 (2026-07-13): Thank you for sharing your feedback. With injection treatments, we must ensure you are on the correct dosage, which can take some time to verify. Once approved, all injections take approximately 7 business days to ship. If you have any further questions, please reach out to our Care Team at care@struthealth.com. Thank you! ### ★★★★★ 简单高效 - MS · 2026-06-30 · 已验证 > 商家回复 (2026-07-08): Thank you for your positive feedback! Keep on Strutting! ### ★★★★★ 优质的远程医疗服务 - Jonathan Klyn · 2026-06-25 · 已验证 良好的客户服务、公平的价格、优质的产品、方便、快捷的运输等。 ### ★★★★★ 我的客户服务代表布伦特 - John Kreuzman · 2026-06-22 我的客户服务代表布伦特（Brent）在帮助我接收订单方面提供了最好的帮助。我对帕特尔医生想要的药物有些困惑，因为我现在还不确定哪种药物最适合我。下了一份我不希望收到的订单，布伦特在它发送给我之前就抓住了它。然后，布伦特下了一张我选择接受的新医疗订单，它正在寄给我的路上。 > 商家回复 (2026-06-24): Thank you so much for taking the time to share your experience! We're thrilled to hear that you had a positive experience with Strut Health. Our team works hard to provide convenient, high quality care and support, and it's always rewarding to hear when we've made a difference. We truly appreciate your trust in us and look forward to continuing to support your health and wellness journey. ### ★☆☆☆☆ 欺骗性订阅陷阱！ - DS · 2026-06-20 订购似乎没问题，但 Strut Health 会迫使你在付款后重新订阅。没有它他们不会发货你的订单！他们拿了我的钱并承诺两天内送达，但还没有发货。我通过电子邮件取消了补充并请求一次性订单，但被忽略了。客户服务很糟糕，只发送通用电子邮件回复。避开这家公司！ > 商家回复 (2026-06-24): Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Strut Health, we strive to provide every patient with a positive experience and take concerns like yours seriously. If you wish to cancel your subscription, you may do so at any time by emailing us at care@struthealth.com or by messaging us through your Patient Portal. If your order was delayed, please accept our apologies. Our pharmacy recently underwent a software update that caused a delay of several days. They are working to resume their standard shipping schedule, and we expect this to be a one-time occurrence. If you have any further questions, please contact us at care@struthealth.com. ### ★★★★★ Strut 团队令人难以置信 - Jeffrey · 2026-06-12 Strut 团队认真对待他们所做的事情。 工作人员专业、有礼貌并且非常满足我的需求。尤其是布伦特在解决交付问题方面不断进步，超出了我的预期。 优质公司！ > 商家回复 (2026-06-24): Hi Jeffrey, Thank you for your wonderful review! We appreciate your trust in Strut Health and are grateful that you chose us for your care. Thank you again for your feedback. ### ★★★★★ 伟大的公司 - Patrick Riley · 2026-06-11 · 已验证 很棒的公司！喜欢他们的产品！ > 商家回复 (2026-06-24): Hi Patrick, Happy to hear you are loving our products. Keep on Strutting! ### ★★★★★ Strut 拥有以下领域最好的药品： - customer · 2026-05-28 · 已验证 Strut 拥有业内最好的药品，我尝试过不同的公司，相信我 > 商家回复 (2026-06-24): Thank you for your feedback. Happy to hear you are loving our products! ### ★★★★★ 轻松它 - Keith · 2026-04-27 · 已验证 轻松吧。不过，网站还需要更多的思考。这里涉及两个以上的各方，并不总是清楚我在哪个网站，即使在主网站内，有时也不清楚如何从一件事转到另一件事。 ### ★☆☆☆☆ 收到检测结果后 - customer · 2026-04-03 · 已验证 收到测试结果后，您应该允许患者与医生交谈，然后再自动发送处方。 ### ★★★★★ 非常快速且反应灵敏的客户... - Shawn Romer · 2026-03-12 非常快速且反应灵敏的客户服务！ > 商家回复 (2026-03-20): Happy to help! Thank you for your positive feedback! --- - 全部评价与筛选: https://ok.one/review/strutyours.com - JSON 接口: https://ok.one/api/companies/strutyours.com - 评分口径与数据来源: https://ok.one/methodology/