# Stylewe 评价与评分

> 来源: OK.one — https://ok.one/review/stylewe.com

- 域名: stylewe.com
- 分类: 购物与时尚
- 综合评分: 3.8 / 5 (103 条评价)
- 评分分布 5→1 星: 52% / 17% / 6% / 7% / 18%
- 所在地: United States
- 数据更新: 2026-08-10

Stylewe（stylewe.com）在 OK.one 的综合评分为 3.8 分（满分 5 分），基于本站收录的 103 条用户评价，属于购物与时尚分类，口碑一般。69% 的评价为 4 星及以上，18% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/6 页)

### ★☆☆☆☆ 交货延迟、尺码错误，仍然没有退款
- Leili Abkar · 2026-08-02

这是我经历过的最糟糕的网上购物经历之一。

我的订单到达非常晚，当它最终到达时，尺码完全错误，商品明显大于预期，并且与网站上提供的尺码信息不符。

我于 7 月中旬按照退货说明并使用 StyleWe 提供的确切地址退回了包裹。截至8月2日，我仍未收到退款。客户服务没有调查他们的仓库记录或承担责任，而是不断发送重复的模板回复并拒绝处理退款，因为他们的系统据称无法确认退货。

他们的客户服务简直令人震惊：无助、轻蔑、重复、完全不愿意解决问题。我支付了订单费用，还额外支付了 30.97 美元将商品运回，但现在我既没有商品，也没有钱。

客户不应因为公司的退货和仓库系统杂乱或损坏而受到经济处罚。根据我的经验，StyleWe 的交货缓慢、尺码不准确、退货流程困难以及拒绝合法退款使这家公司完全不可靠。

我强烈建议避免使用 StyleWe。在这里购物不值得受挫、浪费时间、额外的退货费用或永远收到退款的风险。

> 商家回复 (2026-08-03): Dear Customer,

We sincerely apologize for the frustration and disappointment you have experienced with your order. We completely understand how upsetting it must be to wait a long time for your package, find that the items do not meet your expectations, and then experience delays while waiting for your refund. This is not the shopping experience we want our customers to have.

Regarding the concerns you mentioned, we would like to clarify the following:

1. **Delivery delay**
   We are sorry that your order did not arrive within the expected timeframe. We understand that a delayed delivery can greatly affect your shopping experience, and we are continuing to review our shipping process to improve delivery efficiency.

2. **Sizing concern**
   We regret that the items did not fit as expected. We provide size information on each product page to help customers choose the most suitable size, but we understand that fit can vary depending on individual body shape and preferences. We will also forward your feedback to our product team for further review.

3. **Return and refund status**
   We are sorry for the inconvenience caused by the delay in confirming your return. Our team is currently checking the return details with the relevant department to help move the refund process forward as soon as possible.

According to our return policy, customers are responsible for the return shipping costs unless the item received is defective or incorrect. We understand that paying the return shipping fee can be frustrating, and we appreciate your understanding of this policy.

Once you have shipped the item(s), please reply to us with your return shipping details (tracking No.& delivery company) to ensure a speedy process.We will process your refund request within 3-5 days of receiving the returned item(s).

Please rest assured that we do not want you to feel that your concerns have been ignored. We value your feedback and would like the opportunity to assist you further. We will continue following up on your return status and do our best to provide you with an update as soon as possible.

Thank you for bringing this matter to our attention, and we sincerely apologize again for the inconvenience caused.

If you need assistance, please feel free to contact us by chat or by email at service@stylewe.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Timmy
STYLEWE

### ★★★★★ Demin 短连衣裤
- Nikaiya Lawson · 2026-07-30

质量和设计令人惊叹。我迫不及待地想在旅途中穿上这套衣服。它在我身上看起来会很棒。质量很棒。

### ★★★☆☆ 注意有些事情与其他事情不同
- D&S.ASTWOOD BDA · 2026-07-30

我在这个网站上下了两个订单。第一个订单是宽松休闲牛仔平纹牛仔裤、都市系扣平纹牛仔夹克和简约牛仔长裙。几个月后，我下了第二份订单，黑色都市紧身衣，超长修身版型，绿色针织中长船领，黑色休闲块经典紧身圆领紧身连衣裙，以及带有工装口袋的前卫仿旧牛仔短裤。在这两个订单中，所有牛仔单品都很棒，看起来就像图片一样，做工不廉价，而且很合身。爱他们。
 然而，其他一切都很糟糕。我在裙子和裙子上订了M号，但是，因为这种材料大多是有弹性的，所以它们非常宽松，根本不贴身。我必须把这些物品拍下来，但看起来仍然不像网上的图片。似乎无法在这里发表评论，所以这个网站上的评论可能是假的。这些物品并不便宜。  我认为，这里的牛仔布是最好的选择。我在这里提到的其他项目不是很好，所以订购时您需要自行承担风险。  你对你得到的东西掷骰子，这是一次昂贵的骰子。

> 商家回复 (2026-07-31): Dear Customer,

Thank you for letting us know about the issue regarding your recent order. We apologize for any confusion or inconvenience this has caused you.

Please be assured that we take your concerns seriously and are committed to resolving this matter. While you may have lost confidence in our process, we want to make things right. 

Each customer is important to us, we do hope that the problem can be solved in a way that is satisfactory to you.

We're delighted to hear that you loved our denim pieces and that they met your expectations in terms of quality, fit, and appearance. At the same time, we're truly sorry to learn that the other items did not provide the same experience.

We understand how disappointing it is when the fit differs from what you expected, especially after ordering according to the size guide. Your comments regarding the stretchy fabric, loose fit, and overall appearance have been shared with our product and quality teams for further review and improvement.

We're also sorry to hear that you experienced difficulties submitting a review. We value honest customer feedback and would like to investigate this issue. If possible, please contact our customer support with your order number or a screenshot of the problem so we can assist you.

We sincerely appreciate your honest feedback, as it helps us improve both our products and our customers' shopping experience. If there's anything we can do to help resolve this matter, please don't hesitate to reach out to us. We'd be happy to assist you.

Regarding this issue, our representative have sent an email to you and discuss about a better solution, please check your inbox and spambox later, and reply to us by email. Your patience and understanding is highly appreciated.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours.
You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Again, thank you for reaching out to us on Trustpilot. We always strive to provide prompt and efficient service to our customers.

Best regard,
Timmy
STYLEWE

### ★★☆☆☆ Stylewe 的客户服务恶化
- Anne Lindsay · 2026-07-27

自去年以来，Stylewe 的服务明显恶化。看来他们最近也搬走了他们的客户服务中心。我所联系的人在识别商品时并不准确，因此我经历过选择错误的商品进行更换或取消的情况。他们是机器人，通过电子邮件与另一端的人进行适当的交流是一项挑战。感觉不自然。从订购到实际发货始终非常延迟。他们对退货非常严格。尺寸不一致，并不一定反映网站上发布的内容。他们不承担任何责任，退货费用由您承担。我真的很讨厌你从他们那里订购东西，一个多月过去了，然后你收到缺货通知。这种事经常发生在我身上。如果这是预售商品，那么人们会认为您履行了订单。我有时会发现 Stylewe 商品在其他网站上更便宜，因此它们的价格可能会被夸大。我一直是 Stylewe 的常客，但由于他们的服务以及从 Stylewe 订购带来的挫败感，我现在开始减少从他们那里订购。

> 商家回复 (2026-07-28): Dear Customer, 

Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experiences with StyleWe have not met your expectations.

Providing excellent customer service is very important to us, and we sincerely apologize if you experienced any mistakes with your replacement or cancellation requests. Regarding the two exchange requests you mentioned, we have already completed the exchanges and sent you a confirmation email with the details. We also regret that our email communication felt impersonal. We understand how frustrating it can be when it feels difficult to have a natural conversation, and we are continuously working to improve both the quality of our support and the overall customer experience.

We also apologize for the delays you've experienced. During peak seasons and periods of high demand, order processing may take longer than expected. Our team is continuously working to improve our processing efficiency so that orders can be shipped as quickly as possible.

Regarding sizing, different styles and designs may fit differently. For this reason, we strongly recommend referring to the size chart provided on each individual product page before placing an order to help ensure the best fit.

We're sorry that our return policy did not meet your expectations. As stated in our Return Policy, customers are responsible for the return shipping cost. We understand this may not be ideal for everyone, and we truly appreciate your feedback as we continue to evaluate our policies.

We're also sorry for the disappointment caused by out-of-stock notifications. Product inventory is affected by multiple factors, including unexpected demand and supplier availability. While pre-sale items are opened for purchase based on expected production schedules, unforeseen production or supply issues may occasionally prevent us from fulfilling every order as originally planned. When this happens, we notify affected customers as soon as possible and provide available solutions. We are continuously improving our inventory management and production planning to reduce these situations.

Regarding pricing, our products are carefully selected with attention to fabric quality, craftsmanship, and design. While similar-looking items may be available elsewhere at different price points, we strive to provide products that offer excellent quality and value.

We sincerely appreciate your long-term support and are truly sorry that your recent experiences have caused frustration. Your feedback has been shared with the relevant teams, as it helps us identify areas where we need to improve. We hope to have the opportunity to provide you with a much better experience in the future.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards,
Lucy 
STYLEWE

### ★☆☆☆☆ 我在…上向这家公司下了订单。
- Monetta Hutchinson · 2026-07-27

我于2026年7月20日向这家公司下了订单。现在7月27日我的订单还没有处理。我已向该公司发送电子邮件，询问我是否能在 8 月 5 日之前收到我的 iteam，但我被告知我不会在 8 月 5 日之前收到我的 iteam。我不推荐从这家公司订购。

> 商家回复 (2026-07-28): Dear Customer, 

We sincerely apologize for the inconvenience and understand your disappointment.

Due to the current peak season and high demand for some of our best-selling items, order processing is taking longer than usual. We truly appreciate your patience and understanding during this busy period.

Based on the current processing status, we're afraid we cannot guarantee delivery before August 5. However, please rest assured that we have already urged our warehouse team to prioritize your order and ship it as soon as possible.

Once your order has been dispatched, you will automatically receive a shipping confirmation email with tracking information. We will also ask the carrier to deliver your package as quickly as possible.

We sincerely apologize for the delay and appreciate your understanding. Thank you for giving us the opportunity to serve you.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards,
Lucy 
STYLEWE

### ★★★★★ 喜欢这个网站
- D. Scotland · 2026-07-27

喜欢这个网站。这个网站推销非常独特的服装，颜色多种多样，而且服装做工精良，非常合身。 
他们的客户服务非常好！
我在这个网站上购买了五件衣服，这是我购物必去的地方之一！
D、苏格兰

### ★★☆☆☆ 彻底失望了
- Mary · 2026-07-26

我订购的商品有些只是廉价材料，有些看起来不像广告中出现的那样。  我提交了退货单，但没有收到回复，我将物品邮寄回其发送地址，但没有收到回复

> 商家回复 (2026-07-27): Dear Customer, 

We're truly sorry to hear that you were disappointed with your order and appreciate you taking the time to share your experience.

We're sorry that some of the items did not meet your expectations in terms of quality or appearance. If any item you received is significantly different from the product description or photos on our website, please send us clear photos of the item(s) you received. We'll be happy to review them and work with you toward a satisfactory solution.

Regarding your return, we checked our records and found that we responded to your return request by email on July 3, 2026, and July 9, 2026, providing the return instructions and a return label.

Unfortunately, the address printed on the original package is not an authorized return address. It belongs to our local shipping agent and is not able to process customer returns. As stated in our return policy, packages returned to an unauthorized address without prior approval from our customer service team are not eligible for a refund.

We recommend contacting the shipping carrier as soon as possible to see if the package can still be intercepted or returned to you. If you are able to retrieve the package and still wish to return the items, please contact us again, and we'll provide you again with the correct return label and instructions.

We have also sent an email today. If you don't see it in your inbox, please check your Spam/Junk folder as well.

We appreciate your understanding and look forward to helping you resolve this matter.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards, 
Lucy 
STYLEWE

### ★★★★★ 很棒的客户服务
- Yvette Peterson · 2026-07-24

### ★☆☆☆☆ 我支付了快递费用，因为我...
- Dianne Snell · 2026-07-22

我支付了快递费用，因为我需要在某个日期之前需要该物品，现在它说它不会被运送到
8 月 1 日。快递到付是什么意思

> 商家回复 (2026-07-23): Dear Customer, 

We're very sorry for the confusion and understand your concern, especially since you paid for Express Shipping because you needed your order by a specific date.

After checking your order, we can confirm that it was shipped on the same day your order was placed.

Please note that Express Shipping typically takes 3–7 working days for delivery. Occasionally, tracking information may not update immediately, so we kindly ask for your patience and recommend checking the tracking status again in about two days.

The estimated delivery date displayed is a conservative estimate provided by the carrier. In many cases, especially with Express Shipping, packages arrive earlier than the estimated date.

We've also contacted the carrier and are doing our best to urge them to deliver your package as quickly as possible.

Additionally, we've sent your latest order status to your email. Please check your inbox (and spam/junk folder if needed).

Thank you for your patience and understanding.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards, 
Lucy 
STYLEWE

### ★★★★★ 喜欢这件上衣
- Sheryl Baldwin · 2026-07-22

喜欢这件上衣！！！！！！！

### ★★★★★ 轻松浏览网站
- Joyce DIckey · 2026-07-22

轻松浏览网站。有时令人失望的是某些商品附带的配件，您没有将它们与商品一起列出来购买。很多时候，配饰才是整套造型的关键。

### ★★★★★ 我就是喜欢Stylewe！！！
- Jo Ann Price · 2026-07-21

嗯，Stylewe 是最令人难以置信、最令人惊叹、最杰出的公司，我非常喜欢在其中购物。折扣、款式、材质、外观非常丰富多彩，面料也很棒。当我穿着 Stylewe 服装时，我会得到外观和补充。这是我购买衣服（有时还购买鞋子）的唯一地方。尤其是我的夏季衣服，这是必需的。

### ★★★★☆ 我对买的裤子不满意...
- Joan  · 2026-07-20

我对买的裤子不满意，腰围太小，我试穿裤子时穿的是 36 号腰围，拉链拉不上，我真的很喜欢这条裤子，我为生日买的，没有信息让我退货，现在只剩下一条我穿不了的裤子

> 商家回复 (2026-07-21): Update：

Thanks for the information!

We're very sorry to hear the pants didn't fit as expected.

Please note that sizing may vary between different styles, so we always recommend referring to the size chart provided on each product page before placing an order.

After checking your case, we can confirm that we previously sent you several emails regarding your return request. Unfortunately, some email providers (such as Yahoo, Hotmail, Outlook, MSN, and Live) may block or remove our emails due to strict spam filters.

We also received your message through the Contact Us page confirming that you agreed to keep the item with a partial refund.

However, if you have changed your mind and would still prefer to return the pants, we do accept returns. Please let us know, and we'll be happy to assist you with the return process.  
——————
Dear Customer,

Thank you for taking the time to share your feedback.We are sorry to hear that the pants did not fit as expected, especially since you purchased them for your birthday.

Please note that sizing may vary between different styles, so we recommend referring to the detailed Size Guide available on each product page before placing an order.

All Purchases (except swimwear, underwear, panties, bags, accessories, bikinis, dirndls, and bras) can be returned within 30 days of the delivery date.

If your order is eligible under our return policy, you can submit a return request by entering your email address and order number here:https://www.stylewe.com/order-query

If you experience any difficulty submitting your return request, or if you would prefer assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. Our customer service team will be happy to help you through the process.

To assist you further, could you please provide your order number or the email address associated with your purchase? Once we receive your information, we will look into your case and do our best to help resolve your concerns.

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services.

Best regards,
Tracy
STYLEWE

### ★★☆☆☆ 不再按照相同的标准运营
- Dr. Ruth Doriscar - Cook · 2026-07-20

我曾经很喜欢他们，因为他们的物品尺寸正确，但是，最近，他们的物品较小且尺寸不正确，而且他们的应用程序无法工作，例如：返回方法。实时聊天太可怕了。  而且运输时间更长。我现在不敢向他们订购。

> 商家回复 (2026-07-21): Dear Customer,

Thank you for taking the time to share your feedback. We sincerely appreciate your previous support and are truly sorry that your recent shopping experience did not meet your expectations.

Providing excellent products and a satisfying shopping experience has always been our goal, and we regret that this order left you disappointed.

Regarding the sizing, please note that the fit may vary between different styles. We always recommend checking the detailed measurements in the size chart before placing an order. If you selected the size according to the size chart but the item you received does not match those measurements, could you please measure the garment with a ruler and send us the relevant photos? We will be happy to investigate this for you.

We are also sorry to hear that you experienced difficulties when submitting your return request on APP. Could you please let us know what issue you encountered during the return process? Your feedback will help us investigate the problem and improve our service.

Regarding the delivery time, we noticed that your order included a presale item. Presale items require additional preparation time before shipment, which is longer than regularproducts. A "Presale" label is displayed on the product page and your order details to indicate the extended processing time. We apologize if this caused any inconvenience.

Thank you for sharing your feedback about our live chat service. We value every customer's comments and will forward your feedback to the relevant team for review as we continue to improve our services.

In addition, one of our customer service representatives will contact you by email to follow up on your concerns and assist you further.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button.

Thank you again for your feedback. We value your comments and hope to have the opportunity to provide you with a much better experience in the future.

Best regards,
Tracy
STYLEWE

### ★★★★★ 白衬衫
- Cutie · 2026-07-18

我希望它适合我已经有了七分裤

### ★☆☆☆☆ 这绝对是我见过的最差的公司……
- Bernadette Beauchamp · 2026-07-17

这绝对是我遇到过的最差的公司！我收到的面料与图片相差甚远，内部缝线粗糙得令人无法接受。最重要的是，染料有两种不同的色调。他们的客户服务很糟糕！他们依靠人工智能来处理响应，让我感觉像是在与聊天机器人交流。无论我说什么，我都会遭到他们的明显抵制。我再也不会把生意交给这家公司了！

我总共支付了 56.05 美元，但他们竟然厚颜无耻地向我收取 9.99 美元的退货运费，外加补货费。最后，我只收到 36.11 美元，这意味着他们从我这里偷了 19.94 美元。这完全是一个骗局！远离这样的公司！

> 商家回复 (2026-07-17): Dear Customer, 

We're truly sorry to hear that your shopping experience did not meet your expectations. We understand that every customer has different expectations regarding product quality, and we appreciate you taking the time to share your feedback. We have forwarded your comments about the fabric, stitching, and color to our product team for further review and improvement.

We would also like to clarify that our customer service team is committed to helping every customer resolve their concerns. We never intend to ignore our customers or avoid responsibility, and we're sorry if our communication left you with that impression.

Regarding your refund, we'd like to clarify the breakdown:

The value of the returned item was USD 44.10.
We provided a prepaid return shipping label, and as stated in our return email, a USD 7.99 return shipping fee is deducted from the refund. We do not charge any restocking fee.
The original shipping fee is paid directly to the shipping carrier after the order is shipped, so it is non-refundable.
You also purchased Seel Worry-Free Delivery. This is a third-party shipping protection service, and once the order has been shipped, the service has already taken effect and is therefore non-refundable.

Based on the above, your refund was correctly calculated as USD 44.10 - USD 7.99 = USD 36.11.

We're sorry that this experience has left you disappointed, and we sincerely appreciate your feedback as it helps us continue improving both our products and our service.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards, 
Lucy 
STYLEWE

### ★★★★★ 很棒的团队和漂亮的衣服！
- Irina Efimova · 2026-07-16

我在 StyleWe 的经历非常棒！我订购了 9 件，设计、面料和颜色都非常漂亮。
我遇到了一个小尺码问题——我根据他们的身体测量表（我的腰围 80 厘米）订购了 L 号，但 5 件衣服有点大，尤其是在袖窿区域。我联系了 StyleWe 团队，他们团队的 Kori 非常棒 - 她回复速度超级快，非常友善和理解，并立即为我安排了 M 号替换品，无需返回。
这种程度的照顾是罕见的，我真的很感激。沟通快速、友好且非常专业。我目前正在拍摄我的内容，迫不及待地想设计新尺寸的样式。
谢谢StyleWe，也谢谢Kori 的照顾！强烈推荐！

### ★★★★★ 这始终是一种顺畅而轻松的体验……
- regina birnbryer · 2026-07-16

从订购到接收商品，始终是一种顺畅而轻松的体验。

### ★★★★☆ 对我来说这是一次非常好的经历……
- Riya debnath · 2026-07-14

对我来说，除了交付问题之外，与 stylewe 的体验非常好。交货很晚，但总体来说非常好。

> 商家回复 (2026-07-15): Dear Customer, 

Thank you so much for your kind review and for sharing your experience with StyleWe. We're delighted to hear that you're happy with your overall shopping experience.

We sincerely apologize for the delay in delivery. Your feedback is very important to us, and we have shared it with our logistics team. We are continuously working to improve our shipping process and provide faster, more reliable delivery in the future.

Thank you again for your support and patience. We truly appreciate it and look forward to serving you again with an even better experience.

If you need assistance, please feel free to contact us by chat or by email at services@stylewe.com. We will reply to you within 24 hours. You can click on the earphone icon at the lower right of our website to start a chat conversation. Or go to contact-us page, choose option OTHER-OTHER to find out the chat enter button. 

Thank you for your feedback. We take every customer's comments seriously and will continue working to improve our products and services. 

Best regards, 
Lucy 
STYLEWE

### ★★★★★ 衣服很棒
- Demetrice Arnold · 2026-07-13

我从这个网站订购了一件新衣服，当我告诉你质量很好并且我喜欢我拥有的每一件衣服时。很棒的网站

---
- 全部评价与筛选: https://ok.one/review/stylewe.com
- JSON 接口: https://ok.one/api/companies/stylewe.com
- 评分口径与数据来源: https://ok.one/methodology/
