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美丽与健康

suavesmith.com

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74 条评价

4.674 条评价
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关于 suavesmith.com

数据更新
网站
suavesmith.com
分类
美丽与健康
所在地
新加坡
状态
待认证
近 12 个月
7 条评价
差评回复率
20%(1/5 条)
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suavesmith.com靠谱吗?

suavesmith.com(suavesmith.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 74 条用户评价,属于美丽与健康分类,口碑优秀。好评高度一致,91% 的评价为 4 星及以上;商家回复了 20% 的差评;近 12 个月新增 7 条。数据最后更新于 2026-10-24。

用户怎么说

I placed the order in SGD but for some…

I placed the order in SGD but for some reason, when in the payment page, it reverts to USD. As a result I have paid more than the listed price in SGD due to bank/credit card exchange rates. Other than that, the product is great, just not the purchasing experience on the website.

Overall the package design was good

Overall the package design was good, however i recieve this time around. I notice the bottom of the wax can was a bit of shape, probably the package was not secure enough to protect any crack.

suavesmith.com 回复2021-10-29

Hi Ben, Thanks for reaching out. Our apologies for the dented tin, that is not the standard we hold ourselves to. It was most likely dented during the journey to you as we do pretty strict checks before sending them out. Nevertheless, it is our responsibility and we strive to provide the very best service to our customers and we are aware this has fallen very short. May I request a photo of the damaged tin so I can coordinate with our relevant team, please? You may send it to our email address at [email protected]. Rest assured that we will resolve it as soon as possible. Lastly, we strive to provide only the best quality products to our valuable customers. Your feedback is vital to our success, and we will be using this as a learning experience to improve moving forward. Once again, apologies for the inconvenience this has caused you. Thank you for your support and understanding. Regards, Kristine

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