# Creative Labs 评价与评分

> 来源: OK.one — https://ok.one/review/support.creative.com

- 域名: support.creative.com
- 分类: 电子与科技
- 综合评分: 1.0 / 5 (3 条评价)
- 评分分布 5→1 星: 0% / 0% / 0% / 0% / 100%
- 所在地: Singapore
- 数据更新: 2026-10-24

Creative Labs（support.creative.com）在 OK.one 的综合评分为 1.0 分（满分 5 分），基于本站收录的 3 条用户评价，属于电子与科技分类，口碑较差。100% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 2 条。数据最后更新于 2026-10-24。

## 最新评价(第 1/1 页)

### ★☆☆☆☆ GARBAGE SPEAKERS WITH NO CUSTOMER SERVICE. 
- Ryan Shebib · 2026-06-26

GARBAGE. speakers broke shortly after purchasing about 1 month. tried to return to store of purchase. I was told to get in contact with creative labs. went on their site and filled out the proper forms for refund or exchange and they never got back to me. DONT WASTE YOUR MONEY ON THEIR TRASH PRODUCTS. 
The problem that I'm having is well documented with others online and they are well aware of but continue to sell the product. Then when contacted to return or replace they ignore you.



### ★☆☆☆☆ Warranty refusal on defective T100 — FTC complaint filed
- Sai Nandan Reddy · 2026-04-27

I purchased a Creative T100 speaker on January 2, 2025 for $116.59. Within 4 months it completely lost power with no misuse or physical damage whatsoever. Creative Labs approved my RMA (RMAUS26L100265) but is demanding I pay return shipping out of pocket for THEIR manufacturer defect. This violates the Magnuson-Moss Warranty Act. Despite multiple emails and live chat contacts, their only response is "we will update you via email" — for days with zero resolution. I have now filed an FTC complaint (Report #200894994) and a BBB complaint. 


I am warning anyone considering Creative Labs products — if something goes wrong, their warranty support is a complete runaround designed to make you give up. Buy from a brand that actually stands behind their products.




### ★☆☆☆☆ Beware! 
- Kevin Hurt · 2025-03-18

I purchased a pair of earbuds from them.  I should have known I was in trouble based on the amount of time it took for them to get to me.  They have a 30-day return policy, and I was unhappy with the earbuds, so I took advantage of this and asked for a return authorization which was granted.  I shipped to them keeping the RMA number on the outside of the package as instructed. My problem is that after I confirmed that they had been delivered I misplaced the shipping receipt.  My bad.  Now they won't even talk to me except to say that RMA hasn't shown up.  I have never experienced such incompetence from a company in some time. 

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