# Support Pets 评价与评分 > 来源: OK.one — https://ok.one/review/supportpets.com - 域名: supportpets.com - 分类: 健康与医疗 - 综合评分: 4.4 / 5 (105 条评价) - 评分分布 5→1 星: 76% / 7% / 5% / 2% / 10% - 所在地: United States · Miami - 数据更新: 2026-08-10 Support Pets（supportpets.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 105 条用户评价，属于健康与医疗分类，口碑良好。83% 的评价为 4 星及以上，10% 为 1 星；商家回复了 92% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★☆☆☆☆ 他们的 ESA 信件没有通过…… - Isiah Dunlap · 2026-08-09 他们的 ESA 信件不会通过 Petscreening，而许多公寓已开始使用 Petscreening 进行 ESA 验证。此外，他们提供的附加信息对批准信件没有任何帮助。我会推荐 USASupport Pets，他们的速度同样快，有完全许可，价格大致相同，而且他们的信件没有任何问题。如果确实出现任何问题，他们会提供法律支持，以便您对抗任何否认。 ### ★☆☆☆☆ 绝对的骗局 - ajk · 2026-08-06 绝对是骗局。通过俄亥俄州专业许可系统发送我的证书，但它是假的。我给他们发了电子邮件并告诉他们，当你查找我的“提供者”时，她会出现在佛罗里达州。他们发誓她在我所在的州获得了执照，但她没有。我的三份公寓申请均被拒绝。浪费钱，他们撒谎，欺骗你。这是不合法的，请勿将此平台用于 ESA。免费去看真正的医生，省钱。他们在发送的每封电子邮件中都撒了谎。另一位房东说，如果他们能知道提供者的实际地址，他们可以让她在表格上签字，而支持宠物不会给我一个。骗局。省钱。 > 商家回复 (2026-08-09): We would like to clarify that Support Pets is a legitimate business that has been providing services to customers for more than a decade. The evaluations and documentation we provide are handled by legitimate, licensed healthcare professionals, and we do not misrepresent our services or intentionally provide false information. Thousands of customers have successfully used our services over the years, and we take concerns about documentation and provider credentials seriously. Since a real name, email address, phone number, and order information was not provided, we areunable to verify the experience or review the specific documentation you referenced. If you have concerns about your documentation, provider credentials, housing requirements, or a refund, we encourage you to contact our Customer Experience team directly and provide your order information. We will be happy to review your case, address your questions, and assist with any legitimate concerns. Count on us ### ★★★★★ 快速简单 - Michelle Comeau · 2026-08-03 快速又简单！我强烈建议与支持宠物一起去！ > 商家回复 (2026-08-03): It is our pleasure to serve, Michelle! Thanks for your trust, support and recommendation! ### ★★★★★ Javy 的背心我没有收到 - Robert Gutzmer · 2026-08-02 我于 6 月 24 日为我的狗支付了一件背心，但我还没有收到任何确认，无论它是否已发货或到底发生了什么，我收到了您通过电子邮件罗伯特收到订单的确认 > 商家回复 (2026-08-02): Thank you for bringing this to our attention. Please contact our Customer Experience team with your order details so we can check the status of your vest order and provide you with an update. We'll be happy to assist you. Send an e-mail to info@supportpets.com Or click the "chat" on our website. Count on us ### ★★★★★ 你们的代表迅速纠正了这种情况。 - Jeannette-Marie · 2026-08-01 你们的代表非常理解、细心并及时解决了问题。 > 商家回复 (2026-08-01): Thank you for your thoughtful feedback! We're happpy to hear our team was understanding, attentive, and able to resolve your issue promptly. We appreciate your trust and are always here to help! ### ★★★★★ 快速切中要点 - jorge asher · 2026-08-01 快点切中要害。我无需跨越任何漏洞，可以轻松更新我的文档 > 商家回复 (2026-08-01): Thank you for your feedback! We're glad you found the renewal process quick, straightforward, and easy to complete. We appreciate your continued trust in Support Pets! ### ★★★★★ 对我的猫和我自己来说最好的选择 - ShyAnne · 2026-08-01 我已经使用支持宠物三年了，它快速、简单，我在很短的时间内就收到了文书工作，而不是一整年。 > 商家回复 (2026-08-02): Thank you for your continued trust over the past three years! We're so happy to hear the process has remained fast, easy, and reliable. We truly appreciate your support and wish you and your cat all the best! ### ★★★★★ 如此快速和简单 - Hayley Ringel · 2026-08-01 > 商家回复 (2026-08-02): Awesome! Thanks for your support That's what we aim for. An easy, fast and reliable service! Thanks for trusting and choosing us ### ★★★★★ 快速又简单 - Pat Larson · 2026-08-01 > 商家回复 (2026-08-02): That's our goal. An easy, fast and reliable service! Thanks for trusting and choosing us ### ★★★★☆ 允许访问 - Judith Wrege · 2026-08-01 组织起来，这是第二次为宠物订购。节省了公寓租金和金钱，节省了很多挑战。当我带着我的宠物时，我感到很自信。 谢谢你 朱迪思·雷格 > 商家回复 (2026-08-02): Thank you for your kind feedback, Judith! We're happy to hear our service has made things easier for you and your pet while helping with your housing needs. We truly appreciate your trust and are always here to help ### ★★★★★ 我喜欢这项服务的有效性。 - Jenita Washington · 2026-08-01 > 商家回复 (2026-08-02): Thanks for your support, Jenita! It is a pleasure to serve Count on us ### ★★★★★ 非常好的体验和支持… - Arlene · 2026-08-01 与支持宠物一起度过的非常愉快的经历。善于沟通 > 商家回复 (2026-08-01): Thank you for your kind words! We're happy to hear you had a great experience with Support Pets and that our team provided clear and timely communication. It is a pleasure to serve ### ★★☆☆☆ 信件不被接受，已退款 - Samuel Thompson · 2026-07-31 我提供的信件不符合房东要求的标准。话虽这么说，当我将其提请客户支持人员注意时，他们确实给我退款了 > 商家回复 (2026-08-01): Thank you for your feedback. While we're sorry to hear your housing provider did not accept the documentation, we're glad our Customer Experience team was able to promptly review your concerns and issue a refund. We appreciate the opportunity to assist you and wish you all the best moving forward. ### ★☆☆☆☆ 我与支持宠物的经历非常糟糕！ - Marcello Beron · 2026-07-21 我对支持宠物的体验非常令人失望。不要使用这家公司，还有更好的选择！ 我联系他们是因为我发现他们提供的 ESA 信函对于我所需的目的无效。他们没有解决问题，而是让我等待了大约一周，同时反复告诉我他们正在审查我的案件。 延误后，他们只是告诉我，他们不会退款，因为我的购买时间已经超过六个月了。他们的回应完全集中在他们的退款政策上，而不是我收到的文件这一事实，我认为这些文件在法律上不足以满足我的需求。 良好的客户服务意味着当客户提出合理的疑虑时，支持您的产品并努力寻求公平的解决方案。我没有收到。相反，我得到的是一份无法使用的文档，也没有得到任何有意义的帮助。 根据我的经验，我不推荐支持宠物。如果您依赖 ESA 信函来处理重要的住房或旅行事宜，我建议您在购买前仔细核实他们的文件是否符合您的特定法律要求。 > 商家回复 (2026-07-23): Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. After reviewing your account, we'd like to clarify a few points. The documentation issued through our service was not determined to be invalid. Rather, your housing provider requested additional verification through its own third-party screening process. Our team promptly began assisting with those additional requirements, remained in communication with you throughout the process, provided updates, and continued working toward a resolution as your case progressed. We understand that the timing of the verification process was frustrating, particularly given your housing needs. Unfortunately, because your refund request was submitted more than one year after your original purchase, it fell outside our published 6-month refund policy and could not be approved. While we regret that we were unable to provide the outcome you were hoping for, we respectfully disagree that meaningful assistance was not provided. Our team remained responsive, investigated your concerns, and continued working with you throughout the verification process. We appreciate the opportunity to address your concerns and wish you the very best moving forward. ### ★★★★★ 爱它 - Alma Garcia-Sobrevilla · 2026-07-03 喜欢它，速度超级快，准时。并且变化明显 > 商家回复 (2026-07-04): Awesome! Thank you so much for your review and support. We are glad to provide a fast, easy and hassle-free service! Thanks for trusting and choosing us ### ★★★★★ 个人经历 - Renee Hunter · 2026-07-02 更新的体验非常简单和高效。 所有文件均已发送并且非常容易获取。谢谢。 > 商家回复 (2026-07-02): Awesome! It is a pleasure to serve you and your furry friend, Renee Thank you for your trust and support! ### ★★★★★ 宠物的支持是巨大的，而且…… - Tricia Gorton · 2026-07-01 宠物的支持给我带来了巨大的帮助，让我的生活变得更加美好。他们给了我充满爱和支持的生活，我的宠物对我的日常生活确实有帮助！ > 商家回复 (2026-07-01): Thank you so much for your review, Tricia! We're honored to be part of your journey and are so happy to hear your pets bring you the love and support you deserve. Thank you for trusting Support Pets! ### ★★★★★ 非常好的客户服务 - Kimberly · 2026-07-01 > 商家回复 (2026-07-01): Thank you for your kind feedback! We're happy to hear our Customer Experience team made a positive impression. We truly appreciate your support! It is a pleasure to serve ### ★★★★★ 优质的服务 - Robert Piland · 2026-07-01 > 商家回复 (2026-07-01): Thank you for your review, Robert! We're so glad you had an excellent experience with us. We appreciate your trust and look forward to assisting you whenever you need us. Thanks for trusting and choosing us ### ★★★★★ 谢谢，这是一次奇妙的经历 - Georges Waked · 2026-07-01 > 商家回复 (2026-07-01): Thank you for your kind words, Georges! We're glad to hear you had an amazing experience. We truly appreciate your support and are always here to help you and your pet. Count on us --- - 全部评价与筛选: https://ok.one/review/supportpets.com - JSON 接口: https://ok.one/api/companies/supportpets.com - 评分口径与数据来源: https://ok.one/methodology/