TawagPinas.com

Hello, The operator Globe Data Philippines advised us that the plan you chose may not be compatible with the plan set on the phone number you wanted to recharge, that is why the order failed. Therefore, order number 1806675 placed on 11/14/2025 15:02:29 was canceled and you will not be charged. If there is a deduction on your credit or debit card, your card issuing bank will typically release the funds within 2 working days. It is common practice for banks to temporarily hold funds from your card during a transaction but be assured that we will not collect the funds, contact your bank in case of a delay. Your TawagPinas team

Hello, Thank you for your feedback. We understand your concern about the costs. The fee you see is indeed set by Apple Pay, not by us. They impose additional charges on in-app purchases, which affects the final price. We regret any inconvenience! Your TawagPinas team

Hello, We can assure you we charge no additional fees other than the rate per minute we advertise. If you are a frequent caller, you might be interested in our Monthly Plans, which are monthly subscriptions that offer a certain number of minutes valid for 3 days at a lower rate. Philippines 100 offers 100 minutes to landlines and mobiles in the Philippines for $9.9/month (9.9¢/min) and Philippines 200 offers 200 minutes to any number in the Philippines for only $18.9/month (9.5¢/min). Your TawagPinas team

Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://tawagpinas.com/access_numbers. Your TawagPinas team

Hello, The difference between the amount you ordered and the amount you paid is the processing fee, which covers all kinds of expenses that make it possible for you to send a recharge from the comfort of your own home. You are not purchasing the credit directly from the local operator, so there are also other companies involved, such as providers and our online platform. They all work together for you to be able to send your top up in a few seconds, so the entire process is reflected in this fee. Your TawagPinas team