TelephoneNigeria.com

Hello, Please note that you had signed up for a monthly plan subscription, which includes automatic billing unless you cancel your subscription in your online account before the next due billing date. We've canceled your subscription and also refunded you for your previous automatic payment. Please check your email for more details. Your TelehoneNigeria team

Hi Elizabeth, It is indeed frustrating to lose money due to a wrong phone number entered in the online form. Unfortunately, once the money gets on a phone number that exists, be it the wrong one, the credit cannot be withdrawn. It's a general policy, not our own decision. Please always double check any data entered to avoid such situations! Thank you for your understanding!

Hello, You have an active Nigeria 100 monthly plan, this is why its cost is deducted from your account every 30 days. If you no longer wish to make calls to Nigeria you can cancel it anytime with no penalties. Your TelephoneNigeria team

Hello, Thank you for your feedback. Our purpose is to offer the best rates for our customers, but our rates are influenced by our costs. Whenever our costs decrease, we instantly decrease our rates. In addition to this, we have no hidden fees and we also host discounts and special offers. Please subscribe to our newsletter and follow our Facebook page to find out when such offers are available. For the best value for money, you can choose a Monthly Plan which will offer you a lower rate/minute. Nigeria 100 offers 100 minutes to landlines and mobiles in Nigeria for $9.99/month (10¢/min), while Nigeria 280 offers 280 minutes to any number in Nigeria for $26.99/month (9.6¢/min). Your TelephoneNigeria team

Hello, We apologize for the inconvenience! We were forced to increase our rates in September because of a massive increase on the Nigerian telecom market. We did announce this in an email sent to all our customers on September 21. If you never received it, perhaps it arrived in your Spam folder. Your TelephoneNigeria team

Hello, We are sorry to hear you couldn't get in touch with us. You can always use our contact form on this page: https://telephonenigeria.com/contact. Our Customer Support Team will also be in touch shortly for further assistance. Your TelephoneNigeria team