服务不好
服务很差,等待太久才得到答复。我正在与 Jesus 合作,寻找有关我从第三方带来并由您制造的装置的泳池衬垫的答案。耶稣非常好,但你们花了很长时间才给他关于可用性的答案。我带来了同一台设备的滑套,花了近两个月的时间才得到答案并付款才收到。您需要在客户服务方面做得更好。事实上,我也与诺埃尔讨论了幻灯片衬里的问题,在发了几封电子邮件后,他从未回复过答案。
Hello Daniel, I apologize that the wait time for answers has been longer than you had hoped. The problem is that each liner is custom to each particular unit (so slide liner A won't work with slide B). On top of that, some old units are just not supported anymore. So we have to research each unit individually and then have a new slide mat manufactured for the unit. Add on top of that the fact that COVID-19 has put additional strain on the system, and you'll understand why replacing a slide mat is a lengthy process. If you are in need of any other slide mats, please take a picture of the ID panel on the front of your slide and send it directly to [email protected] and we can look into the order for you. I hope that you have a wonderful weekend! Thank you for reaching out to Tent and Table!

