# Testing.com 评价与评分 > 来源: OK.one — https://ok.one/review/testing.com - 域名: testing.com - 分类: 健康与医疗 - 综合评分: 4.3 / 5 (64 条评价) - 评分分布 5→1 星: 80% / 3% / 2% / 3% / 13% - 所在地: United States · Seattle - 数据更新: 2026-08-10 Testing.com（testing.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 64 条用户评价，属于健康与医疗分类，口碑良好。83% 的评价为 4 星及以上，13% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 非常感谢这项服务 - Rosds Patrick · 2025-11-01 非常感谢这项服务。当我的当地医生尽管有症状却拒绝对我进行解脲支原体检测时，这个检测试剂盒就是我的解决方案。它很容易使用，我在一周多一点的时间内就得到了结果。正因为如此，我才能够得到我需要的治疗，并最终证明我的医生是错的。 ### ★★★★★ 测试测试 - Mansoor Safaei · 2024-11-02 ### ★☆☆☆☆ Testing.com 似乎停业了 - Robert · 2023-06-19 一月份为我妻子购买了一系列全面的测试。她于6月9日抽血。在过去与健康检测中心的交易中，结果在三个工作日内得到。现在已经10天了，还没有结果。我已向他们推荐的电子邮件地址发送了两封电子邮件，但没有回复。最后我打电话，却没有人接听电话！营业时间内！他们要么破产了，要么就是简单地欺骗别人。我希望我能够直接通过 Labcorp 得到结果，因为我的妻子不想再次抽那么多血，而且她对结果非常着急。 更新：在他们的回复中，testing.com 声称已通过电子邮件联系我们，但我们没有收到此类电子邮件（我们每天都会多次检查垃圾邮件文件夹）。也许如果他们真的接听我们的电话，我们现在就可以解决这个问题了。但他们本质上是隔离的。没有办法经营“生意”。 > 商家回复 (2023-06-20): Good Morning, We have also attempted to contact you in regards to the laboratory tests via phone call and email as we need to verify some of the information on the report before the physician will release them. Due to privacy purposes we have not left a voicemail as the phone number that was provided to us upon ordering is a business phone number. Our Customer Support team has reached out to you via email again today, please check your spam folders as our emails end up there sometimes as well. Unfortunately, at this time we do not have representatives available to answer incoming phone calls. We do follow up with and respond to our customers throughout the day both via phone call and email. We just sent the email again with the information that we require to the two email addresses we now have on file for the above mentioned order. Hopefully you receive that email in one of your inboxes. We will also attempt to call the phone number that we have on file again. Thank you. ### ★★☆☆☆ 我正在向健康部门订购检测... - Kent · 2023-04-26 我从健康检测中心订购检测没有任何问题。被Testing.com 接管后，我不知道如何在他们的网站上订购测试。我尝试了很多次，但不知道如何订购测试并在 Lab Corp 或 Quest 进行测试。真的，我从来没有遇到过比Testing.com 更难导航的网站。我已经把生意转移到别处了。 > 商家回复 (2023-04-26): Thank you for contacting Testing.com. As of March 1, 2023, we are updating how we offer tests to our loyal customers. You will now have the ability to order most of the same health tests through the labs directly, including Quest Diagnostics and LabCorp. Please accept our apologies for the inconvenience or any confusion we may have caused you. We will continue to provide relevant information regarding laboratory tests to our readers at Testing.com. ### ★☆☆☆☆ 窃取客户信用卡 - JP · 2023-02-27 公司被新管理层接管，我认为他们正在做一些犯罪行为。这里的其他人也说了同样的事情 - 他们会以零同意或许可的方式返回并收取信用卡费用，我最近收到了大约 1,000 美元的账单，而且我已经 4 个月没有联系他们了。 尝试给他们发电子邮件，他们忽略了 4 封电子邮件，5 号让我与我的银行联系。绝对是犯罪，这里发生了一些奇怪的事情。 > 商家回复 (2023-02-28): The recent transaction that you have noticed on your account is due to an incident that occurred on November 12, 2022 that resulted in a refund of your original order(s) that was(were) purchased with Health Testing Centers between April 1, 2021 and November 11, 2022. An email was sent to our customers on December 13, 2022 in regards to the incident and the upcoming process. Please accept our sincerest apologies for the incident that occurred on November 12, 2022 and for the reversal process taking longer than anticipated. Depending on your financial institution, the reversal that was initiated may show as a new transaction or it may also be attached to the transaction ID for refund that was processed. We would suggest that you follow up with your financial institution to understand how they present the transactions on your account as that is information we do not have access to. Once again, we sincerely apologize for the confusion and any inconvenience this incident has caused. We can assure you that the error that occurred on November 12th is something that will never happen again as this was corrected by our developers immediately after noticing what occurred. ### ★☆☆☆☆ 我从来没有这样做过，但是，0星。欺诈罪。不惜一切代价避免。 - Ryan K · 2023-02-17 我从来没有发表过这样的评论。 0 星。不惜一切代价避免。请转至 InsideTracker。这家公司在我们购买东西后 13 个月向我们收费。他们的解释？ “我们的支付处理商退还了数千笔付款，所以我们再次撤回了它们”这是不道德和不道德的。这些商业错误决不应该转嫁给您的客户。您选择与 Braintree 做生意，而不是我们。你应该承担这些领导错误的代价，而不是将其转嫁给你的客户。我妻子的账户出现负数，现在她无法支付本月的账单。希望这能让你感觉良好。我将通过多个平台与我的健康利基相关受众分享此消息，以确保他们不再与您开展业务。糟糕的选择会导致糟糕的结果。一次简单的 169 美元退款就会让成千上万的客户损失惨重。培训您的客户支持主管，使其认识到这一点，然后再在 13 个月后向客户收取费用并假设这是可以的。那不行。我向 BBB 举报了您，在每个社交媒体网站上发布了评论，我也会与我的观众分享这一点。它真的值169美元吗？不良的商业行为。不要相信这家公司。把你辛苦赚来的钱交给真正关心你的公司！ > 商家回复 (2023-02-28): The recent transaction that you have noticed on your account is due to an incident that occurred on November 12, 2022 that resulted in a refund of your original order(s) that was(were) purchased with Health Testing Centers between April 1, 2021 and November 11, 2022. An email was sent to our customers on December 13, 2022 in regards to the incident and the upcoming process. Please accept our sincerest apologies for the incident that occurred on November 12, 2022 and for the reversal process taking longer than anticipated. Depending on your financial institution, the reversal that was initiated may show as a new transaction or it may also be attached to the transaction ID for refund that was processed. We would suggest that you follow up with your financial institution to understand how they present the transactions on your account as that is information we do not have access to. Once again, we sincerely apologize for the confusion and any inconvenience this incident has caused. We can assure you that the error that occurred on November 12th is something that will never happen again as this was corrected by our developers immediately after noticing what occurred. ### ★☆☆☆☆ 欺诈罪 - Monica · 2023-01-31 2021 年 9 月，我订购了两次测试。一款售价 229 美元，另一款售价 39 美元。我当时支付了这些测试费用，并对我的购买感到满意。 快进到 2022 年 12 月 22 日，我注意到我的借记卡被一家我不认识且未授权的公司收取了 229 美元和 39 美元，所以我立即打电话给银行并声称这是欺诈，因为我不知道那是什么。银行取消给我发放了一张新借记卡，并在调查我的索赔时将 229 美元和 39 美元存入我的账户。 昨天1月30日，银行再次撤回这两笔款项，称不存在欺诈行为。我询问了公司名称和号码，并进行了一些挖掘。 健康检测中心表示，他们已将品牌重新命名为testing.com。他们表示，在 2022 年 11 月 12 日的过渡期间，他们意外地向一些自 2021 年 4 月起通过健康检测中心购买的客户发放了退款。从 12 月 9 日开始，他们开始撤销这些意外退款。 我的银行最初认为这不是欺诈，但经过进一步审查和调查，我们发现该公司从未在 2022 年 11 月“意外地退还”我的钱。 该公司将我的借记卡信息存储了一年多，并撤销了他们从未发放的退款。所以基本上他们从我那里偷了钱，声称这是因为一年后他们向我发放了不存在的退款。 这是欺诈！如果你阅读更多评论，你会发现我并不是唯一一个这样的人。值得庆幸的是我的银行在上面。 > 商家回复 (2023-02-03): Good Afternoon, I do see that you spoke with a representative on 01/31/23. We offered to send you the transaction receipts that we provided to the your bank in reference to your dispute to confirm there was in fact a refund issued in November. I do show the receipts were sent to your email confirmed on your account. The transaction on 01/30/23 was initiated by the bank (not Health Testing Centers) as a result of the dispute you filed being resolved. Please give us a call if you would like to follow up on this information. ### ★☆☆☆☆ 不要相信他们会用你的信用卡 - Jehad Khawaldeh · 2022-12-13 不要相信他们会用你的信用卡。 2022 年 4 月左右，我订购了实验室测试并使用信用卡付款。 2022 年 11 月 12 日，他们再次向我收取了四项我从未订购过的实验室测试的费用。 > 商家回复 (2022-12-15): On Saturday, November 12, Health Testing Centers completed its rebrand to Testing.com. During the transition, refunds were erroneously issued to customers who purchased orders with Health Testing Centers dating back to April 1, 2021. The transaction from that weekend is not a duplicate charge or additional charge from Health Testing Centers or Testing.com. Since Saturday November 12, we have been actively working with our merchant partner to resolve this issue as quickly as possible. We were advised that we would receive a notification as to when the reversals of the erroneous refunds would occur so that we may contact our affected customers. However, it does appear that the partnering bank has started the reversal process as of December 9, 2022 without notifying us. The reversal for the erroneous refund that was issued on 11/12/22 will appear as a new transaction on your card and is simply to balance out the refund that was issued. If you were issued multiple refunds, all of these refunds will be reversed and will appear as new separate transactions. We will be in contact with additional information as it becomes available, and we thank you for your patience. We sincerely apologize for this inconvenience and any confusion this has caused. ### ★☆☆☆☆ 请勿从该公司订购 - JourneyFit · 2022-12-06 请勿从本公司订购。这家公司完全是一个骗局。我订购了一个家用测试套件并将其寄出，花了很长时间才到达实验室。我还没有得到结果。我像每隔一天一样不断地给这些人发电子邮件。他们总是说哦，它还没有准备好，等等，我确信这甚至不是一家真正的公司，只是一个骗你 99 美元的地方。我永远不会再使用这个网站。人们省下你的钱，然后去看真正的医生并接受测试，或者去像 Quest 或 labcorp 这样的真正的实验室，至少你第二天就能得到结果，不像这个地方。这家公司绝对不值钱。不专业，贫民窟，应该关闭。因为他们实际上是在拿人们的生命开玩笑。没有人有时间永远等待潜在威胁疾病的结果。你可以有多不体贴？他们的行为应该是非法的。再次强调不要使用这个欺诈公司！！！！ 更新：他们现在刚刚给我发了电子邮件，说我的样品不再可行。真是浪费时间和金钱。再也不会了。我不在乎你的评价是什么。你们公司太糟糕了。 > 商家回复 (2022-12-06): Good afternoon, I am very sorry to hear that you are having issues with your order. Testing.com (previously Health Testing Centers) has been accredited by the Better Business Bureau since 2/10/2018 and we currently hold an A+ rating. We take pride in offering superior service in a timely manner to our customers. Upon further investigation I see we advised you via email that the specimen was delayed in transit with USPS and expected to be delivered soon. Once the specimen has reached the lab testing usually takes 3-5 business days to receive the results. ### ★★★★★ 爱它 ！ - Rosario Fiallos · 2022-11-14 · 已验证 我能够追踪自己的状态真是太好了。在Quest进行测试是如此方便！谢谢 ！ ### ★★★★★ 优秀护士 - customer · 2022-11-13 · 已验证 护士很棒-非常温柔 ### ★★★☆☆ 等候区狭小拥挤 - Ventrice · 2022-11-13 · 已验证 等候区很小。 里面挤满了人。 > 商家回复 (2022-11-16): Thank you for taking the time to send us a review. Can you please provide the address of the office you are referring to so that we may pass on your feedback to the lab. I apologize for the inconvenience, and I look forward to hearing from you. ### ★★★★★ 简单、快速、便宜 - customer · 2022-11-12 · 已验证 简单、快速、个性化的订购可以在这个过于昂贵的医疗保健系统中节省资金。 ### ★★★★★ 使用它们几次并且已经…… - customer · 2022-11-11 · 已验证 使用过几次，并获得了 LabCorp 第二天的结果报告的优质服务 > 商家回复 (2023-01-04): Hello, Thank you for your feedback. We are glad to hear the service was excellent for you. Thank you for trusting in our service. ### ★★★★☆ 花了太长时间才得到结果 - customer · 2022-11-10 · 已验证 结果花了太长时间，但这就是这些天的邮件。 我打了两次电话，客户服务非常好而且热情。 关于遵循说明的解释清晰而准确。全部包装完好，准备送回实验室 在进行测试之前最好先了解一下自己是否有饮酒或性行为。 ### ★★★★★ 审查。设置应用程序很容易，当我… - customer. Don Herbert · 2022-11-10 · 已验证 设置应用程序很容易，当我到达测试设施时，一切都设置得非常好。工作人员及时而专业。 ### ★★★★★ 整个过程正是我想要的 - Angie Frede · 2022-11-10 · 已验证 整个过程正是我想要的。该网站用户友好，并且有很多可供我选择的实验室。我订购的所有实验室都需要支付一小笔医生费用，而不是像我最初在查看网站时所想的那样。我可以选择我想去的实验室抽签地点，这意味着我可以选择成本较低的。在我订购了我想要的测试并支付了费用后，我在一小时内收到了实验室申请，并安排了一个预约来绘制我的实验室。在实验室、申请和预付款方面，我在抽签站没有遇到任何麻烦。我确实收到了来自健康检测中心的一封电子邮件，说明如果我在实验室抽签站遇到问题，请向他们出示这封电子邮件，以确认测试已付款。两天后我画了我的实验室。我收到了来自健康检测中心的一封电子邮件和一条短信，说明我的实验室已回来并点击链接。他们的电子邮件与我从实验室抽签站收到的一封电子邮件同时发生，表明他们已准备好我的实验室结果以供审核。 总的来说，我强烈推荐健康检测中心给任何想要在不通过保险或医生的情况下完成实验室检测的人。 ### ★★★★★ 快速又简单 - Connor · 2022-11-09 · 已验证 快速又简单。服务友好，过程快速且无害。 ### ★★★★★ 流程简单，周转快 - Ron R · 2022-11-08 · 已验证 这个过程再简单不过了。 尽管是周末，但第二天早上就可以得到结果。 > 商家回复 (2022-11-09): Hi Ron, I am happy to hear we could provide such simple process. ### ★★★★★ 健康检测中心值得10星！ - ahr · 2022-11-06 · 已验证 我很容易在 10/19 订购。我立即收到了包含支持联系信息的确认电子邮件。然后在同一天，我连续收到了 3 个月的免费身份保护、提供者预约确认，其中包含位置选项和更改预约的选项（我做到了）、立即更新预约更改、前往预约时携带的可打印实验室申请文件，以及在到达预约时扫描提供者的二维码。 11月2日进行了测试。 第二天，我们通过电子邮件发送了实验室结果链接！ 我无法为自己设计出更好、更高效的体验。 我绝对会向大家推荐健康检测中心的在线服务！ 而且它比让我的初级保健提供者在当地医院订购实验室便宜得多，也方便得多。抽血师彬彬有礼、专业，拥有 14 年实验室抽血经验。 对于任何需要跟踪需要抽血的实验室工作的人来说，这项服务是天赐之物。 我满怀信心地给他们10颗星。 > 商家回复 (2022-11-09): Hi there! I am so happy to hear you had such a great experience. I am please our system was so seamless and easy to navigate! I hope we can continue to exceed your expectations. --- - 全部评价与筛选: https://ok.one/review/testing.com - JSON 接口: https://ok.one/api/companies/testing.com - 评分口径与数据来源: https://ok.one/methodology/