Most reviewers were let down by their experience overall. Many people strongly complained that the items received looked completely different from the online pictures, featuring faded prints and poor quality materials. Consumers also reported major frustrating issues regarding their orders, noting that shipments either arrived many months late or never showed up at all.
Some reviewers were not happy with the website and customer support, stating that communication channels completely failed and tracking information was inaccurate. However, some customers also noted specifically that the clothing sizes were frequently incorrect, making the delivered garments completely impossible to wear properly.
The Black Wear, my order was complete and came in Great timing!
My items were the same as pictured!!!! The only thing is if a Man is a size 44 CHEST which is L, ORDER a 3x… it’s exactly what you’re looking for…. I’m ordering MORE! Thanks Black Wear
Theblackwear 回复2025-01-13
Thank you dear, thank you very much for liking and sharing! 🌟🎉 I am glad to hear that you like our products. We will continue to work hard to provide you with better services and better products. We look forward to your visit again and wish you a happy life!
DO NOT ORDER FROM THIS COMPANY! The company is practicing "bait and switch"! The clothes they depict online is not what they send you. For instance, men sweaters are shown as knitted; when the order arrives, the fabric is more like felt (the kind arts and crafts are used in grade school). For the price this company charges, it is a ripoff. Returns are sent back to China WHICH THE CONSUMER PAYS FOR!! most out of country vendors have a "US Return facility". If you want to return an item, they offer you a 20% discount which is nothing compared to the prices they charge. COMPANY IS A TOTAL RIPOFF!!!
Wow I truly wish I would have read reviews, a cut piece of cloth with buttons. Absolutely garbage my wife purchased this for my birthday . I don’t understand how these people are allowed to Rob consumers in such a fashion. I’m never buying anything from Facebook again. My purchase history is depressing
Do not I repeat do not order from this company . It is a scam! I ordered a cardigan sweater and it was nothing like it was advertised .it was way way too small and the Quality sucks! I have learned my lesson. #feelinglikeafool
Do not order from this bogus company, it's a Chinese company disguised as a black company. The clothings are cheap rubbish. As a matter of fact anything that's advertised on Facebook is fake websites and please do not buy
The order the was sent was not what I ordered. also the hem in the sweater was not sewn. Quality of sweater was not what was advertised.
Theblackwear 回复2025-01-13
Dear customer, I am very sorry that you have had a bad shopping experience in our store. We attach great importance to your opinions and feedback. If you have any questions or dissatisfaction, please contact us in time. We will solve it as soon as possible and provide you with better service. I hope you can give us another chance and let us show you a better shopping experience. Thank you for your support and understanding! I wish you a happy life!
This is a scam. The sweater I purchased is made of poor quality and is flimsy at best. Do not buy this garbage. I am filing a dispute with my credit card company. Also the only way to contact them is a email. No phone number is listed. Beware!
Never received product I ordered!
They never even sent a confirmation email or tracking information. It’s been over 2 weeks since I ordered. I had to dispute the charge with my bank to get my money back!
I agree with other customers, the products advertised are not what you get. I ordered a medium size shirt and got a XXL !!! Another item I ordered was also wrong and it took more than a month for the delivery. Extremely disappointed!!! Minus zero stars experience
I liked very much the photos of the clothes and have STARTED with 4 items ordered 1sept 24. We are now 11 Oct and NO news. I have sent 5 messages to the email address provided " service@.......... NO reply..So I guess I lost 141 $....
this is the worst product I ever purchased The Cardigan is about 4 sizes to small, after ordering an x-large in size, buttons on the opposite side, merchandise is way to small barely hits waist line, after false advertisement with pictures. no no no not even worth rating star -1
Absolutely poor quality. Brand new out the box My shirt had a hole were the tags should be. Not to mention it didn’t have any tags at all or for me to know what material the shirt was made out of because that’s how poor of quality shirt I received I thought I was receiving a quality wool knitted shirt but what I received I wouldn’t wish on anyone
If I could give zero stars I would! Do not waste your time and money on any of these misrepresented cheap products! I was hoping to support this black owned start up. I waited 3 weeks after paying for them to even acknowledge my order. I contacted them repeatedly about the status and after a month of not receiving any information, I contacted PayPal who demanded they respond. They sent a tracking # shortly afterwards. I finally get the order and it the cheapest I’ll-fitting garment that looks nothing like the quality represented in the pictures. I feel SCAMMMED! Will be contacting PayPal to report them and try to recoup my money. Trust me!!!! Steer Clear!!!!
Thank you all for these reviews because I was about to make a big purchase and read all the reviews tried contacting the company and was unable to so, needless to say I will not be purchasing anything from this company.
I loved all their sweaters coats etc but I've been scammed before and knew not to invest a lot. So I bought a cotton top for $20+ its terrible so ugly and the neck is too big as is the rest. Its the size I would wear but I guess I could have worn a Small. Three times I tried to contact the company and they are ignoring me will never order from them again
in good faith I was willing to return the items I ordered as recommended by Customer Service. My issue is the cost for me to return the items, which I had planned to do u til I got to the post office and it was going to cost me a total of $73.00. The three (3) items total cost me $97.00!! I am very disappointed!!
The items I ordered were to be a size Large which is the size I have worn for the last 20 years. The tag on the bag of each garment states the product is a size Large. These items ARE NOT true U.S. Large. Now I have 3 items I will not be able to wear not matter how much I like them. I feel I have been misled and for me to return I will be losing Money in the long run and I’m not willing to try ordering another size. A VERY DISSATISFIED Customer. Never again!!!
Like many of the comments already state, the quality of clothing is abysmal. I should have done more research on the company before ordering, however I was excited by the design and alleged business. I now realize, however, that neither are true representations of how they are presented online. My shirt arrived nearly a month after ordering and nothing like it appeared in the advertisements. It is dull, stiff, oversized, itchy, and very thin. I’m incredibly disappointed and feel disheartened to have been misled by theblackwear.
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