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食品、饮料和烟草

The Hookah Lab

65 条评价

4.665 条评价
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关于 The Hookah Lab

数据更新
网站
thehookahlab.com
分类
食品、饮料和烟草
所在地
United States
状态
待认证
近 12 个月
62 条评价
差评回复率
67%(4/6 条)
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The Hookah Lab靠谱吗?

The Hookah Lab(thehookahlab.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 65 条用户评价,属于食品、饮料和烟草分类,口碑优秀。好评高度一致,90% 的评价为 4 星及以上;商家回复了 67% 的差评;近 12 个月新增 62 条。数据最后更新于 2026-08-10。

用户怎么说

C
Ciprian Sarman · 写过 3 条评价 · 体验于 2026-01-15 ·

👍👍👍🫡

质量非常好……ICON 水烟壶!而且服务也很好👍

The Hookah Lab 回复2026-02-03

Thank you so much! We’re really glad you’re happy with the ICON HOOKAH and our service. Enjoy it, and we truly appreciate your support!

A
Andrea · 写过 5 条评价 · 体验于 2026-01-15 ·

极好的

极好的!美丽的水烟。结构非常坚固,质量高。我丈夫很兴奋。

The Hookah Lab 回复2026-01-16

Thank you for the wonderful feedback! We’re so glad to hear your husband loved it and that the quality and craftsmanship impressed you. Enjoy the new hookah!

S
Shelly Zortman · 写过 2 条评价 · 已认证 · 体验于 2025-12-06 ·

令人惊叹的服务

我们喜欢使用 The Lab,因为它有丰富的选择、价格以及令人惊叹的客户服务和快速的运输。

The Hookah Lab 回复2026-01-08

Thank you so much for the kind words! We’re thrilled to hear you enjoy our selection, pricing, and amazing customer service. We truly appreciate your support!

H
Hasani Brown · 写过 2 条评价 · 已认证 · 体验于 2025-12-06 ·

缺少物品且解决速度慢

我向 The Hookah Lab 下了订单,但包裹到达时其中一件物品丢失了。虽然我确实联系了客户服务,但解决过程比预期慢,并且需要多次跟进。 错误可能会发生,但更清晰的沟通、更快的响应时间以及发货前更好的订单检查将大有帮助。我希望他们能够继续改进质量控制和客户支持。

The Hookah Lab 回复2026-01-08

Thank you for your feedback, and we’re sorry for the inconvenience caused by the missing item and the delay in resolution. We appreciate your patience and will use this to improve our quality control and customer support moving forward.

A
Ammar Wafaie · 写过 3 条评价 · 已认证 · 体验于 2025-12-06 ·

我有订单 28/11/25 我没有消息…

我有一个订单 28/11/25 我没有消息 我的订单在哪里?这是订单占用时间最长的一次吗?这就是我对您的评价

The Hookah Lab 回复2026-01-08

We’re very sorry for the delay and understand your frustration. We know how upsetting it is not to have updates on your order. Please rest assured that your order is still in transit, and international shipments can sometimes take longer than expected due to carrier and customs processing. We appreciate your patience and are continuing to monitor the status.

W
Woodley Beauzil · 写过 2 条评价 · 体验于 2025-12-23 ·

服务很棒

即使在恶劣的天气条件下也能及时交付

The Hookah Lab 回复2026-01-01

Thank you so much for sharing your experience! We’re glad to hear your order arrived in a timely manner despite the weather conditions. We truly appreciate your support and hope to serve you again soon.

J
Jared Branch · 写过 1 条评价 · 体验于 2025-12-30 ·

水烟准时到达

The Hookah Lab 回复2026-01-02

Thank you for your feedback! We’re happy to hear your shisha arrived right on time and appreciate your support.

A
Allen · 写过 4 条评价 · 已认证 · 体验于 2025-09-08 ·

好产品

The Hookah Lab 回复2025-12-31

Thank you! We’re glad you’re happy with the product and truly appreciate your feedback.

S
Sonja Jones · 写过 1 条评价 · 体验于 2025-12-26 ·

伟大的

很棒、专业的客户服务

The Hookah Lab 回复2026-01-01

Hello, Thank you for the kind words and we are more than happy to assist you.

c
customer · 写过 3 条评价 · 体验于 2025-12-16 ·

我喜欢的一些产品并不在...

我喜欢的一些产品没有现货,所以不得不选择其他品牌。否则,这是一次很棒的经历!很棒的产品

The Hookah Lab 回复2025-12-31

Thank you for the feedback! We’re glad you had a great experience and loved the products. We appreciate your patience with out-of-stock items and hope to have your favorites restocked soon.

K
Kendra Prince · 写过 1 条评价 · 体验于 2025-12-24 ·

肯定会再次订购!

快速的运输和卓越的产品质量。

The Hookah Lab 回复2025-12-31

Thank you so much! We’re happy to hear you loved the fast shipping and product quality. We look forward to your next order!

O
Ous Cham · 写过 1 条评价 · 体验于 2025-12-26 ·

喜欢它!太棒了👍🏾

The Hookah Lab 回复2025-12-31

Thank you! We’re so glad you love it 😊👍🏾

A
Antoine Botros · 写过 1 条评价 · 体验于 2025-12-14 ·

良好的服务和良好的烟草。

The Hookah Lab 回复2025-12-22

Thank you so much for the kind feedback! We’re glad you’re happy with both the service and the tobacco. We truly appreciate your support

O
Osiris · 写过 3 条评价 · 体验于 2025-12-16 ·

对订单满意

The Hookah Lab 回复2025-12-17

Thank you so much! We’re really glad to hear you’re satisfied with your order. We truly appreciate your support and look forward to serving you again soon

J
Jon · 写过 9 条评价 · 体验于 2025-12-11 ·

曾经很酷但是

曾经很酷,但现在不再那么酷了。我最大的问题是你一个月后不买任何东西,他们每隔几周就会发送 10% 的代码作为垃圾邮件,但应用它时说它已经被使用了。我给他们发了电子邮件,他们会调查此事,却再也没有回复我,所以我就去找了竞争对手。 另一个问题是他们需要 200 美元才能免费送货。

The Hookah Lab 回复2025-12-15

We’re sorry to hear about your experience and truly apologize for the inconvenience with the discount code and shipping requirements. Please feel free to reach out to us directly at our customer service channel so we can look into your specific issue and assist you further. We’d love the opportunity to make things right. Thank you for your feedback.

A
Ana · 写过 1 条评价 · 已认证 · 体验于 2025-09-24 ·

女杀手

味道非常好

The Hookah Lab 回复2025-12-23

Thank you so much for your support with our product!

D
Dana Cimpureanu · 写过 7 条评价 · 体验于 2025-12-07 ·

一场误会之后

经过一番误会,我收到了第三份订单,很高兴!谢谢你!

The Hookah Lab 回复2025-12-08

That’s wonderful to hear! We’re glad everything got sorted out and that your third order arrived safely. 😊 Thank you for your patience and support!

S
Shaequan Edmonds · 写过 1 条评价 · 体验于 2025-10-24 ·

帮助中心

帮助中心团队响应迅速,对解决我的问题非常有帮助,并全程陪伴我

The Hookah Lab 回复2025-12-06

Thank you so much for your kind feedback! We’re really glad to hear that our Help Center team was able to assist you quickly and support you throughout the entire process. We always aim to provide a smooth and helpful experience, and it means a lot to know we were able to resolve your issue. If you ever need anything else, we’re here for you!

v
vikki ewing · 写过 1 条评价 · 体验于 2025-11-20 ·

价格优惠 交货快捷

The Hookah Lab 回复2025-12-02

Thank you! We’re glad you’re happy with the price and fast delivery!

A
Alfonso · 写过 1 条评价 · 已认证 · 体验于 2025-11-04 ·

伟大的公司和唯一的在线商店......

很棒的公司,也是我购买水烟所需的唯一在线商店

The Hookah Lab 回复2025-12-03

Thank you so much for the amazing feedback! We’re truly grateful to be your go-to store for all your hookah needs. Your support means the world to us, and we’ll keep working hard to give you the best products and service every time. If you ever need anything or have suggestions, we’re always here to help