Hi Marilena! It’s wonderful to hear you’re feeling more energized and that the exercises are helping with your health and lymph flow. Love that you’re enjoying doing some of them together too! Alex from Leaply
Dear Francesca,
Thank you for sharing your feedback with us — we appreciate you giving the program a try.
We understand that you would like longer sessions and more detailed guidance during the exercises, especially when it comes to breathing techniques and following the movements correctly. Your feedback about wanting clearer explanations is very valuable, as we aim to make the experience comfortable and easy to follow for everyone, including during exercises where watching the screen is not always convenient.
Our team has already reached out to you by email with the details. Could you check your inbox and reply when it works for you? Looking forward to your message.
Adam from Leaply
Dear Customer,
Thank you for taking the time to leave a review.
We're sorry to hear that the experience didn't meet your expectations. We understand how disappointing it can feel when an approach doesn't seem valuable right away. Our goal is to combine practical exercises with evidence-informed techniques and personalized guidance that can help build lasting habits over time. While some recommendations may seem simple, consistency and personalization are intended to make them more effective in everyday life.
We appreciate your honest feedback, as it helps us continue improving the experience for all users.
For any questions or support, our team is happy to assist at [email protected].
Warmly,
The Leaply Team
Hi there! It's wonderful to hear those small exercises are making a real difference for you and helping you start your mornings feeling better. Keep enjoying the progress and the positive changes! Alex from Leaply
Hi there! Really glad our team could help you get back into your account so quickly and make things easy for you 😊 If you ever need anything else, just reach out. Alex from Leaply
Hi Renette! Thanks for your kind words—glad to hear you’re enjoying the fast service and easy routines, plus no annoying emails. If you ever have more questions, just reach out anytime. Alex from Leaply
Hi Jose! It’s awesome to hear your son is having fun and that the instructions are easy to follow. Thanks for sharing your experience with the app 😊 Alex from Leaply
Hi Thirza! It’s lovely to hear Leaply helped you and your family enjoy some screen-free moments together. Sorry to hear about your second child's account—if you need help sorting that out, just reach out and we’ll be happy to assist. Alex from Leaply
Hi there! Love the creativity—turning the exercise into a robot game is such a fun way to get your girl moving. Glad to hear she was inspired and it worked out on your second try! Alex from Leaply
Hi there! It's great to hear you’re enjoying the lymph drainage techniques and finding them gentle yet effective. Love that you’re combining it with exercise and nutrition for even better results! Alex from Leaply
Hi Susan! It’s wonderful to hear that the lymph flow program’s clear explanations and simple steps are helping you as you recover from thoracic surgery. Wishing you all the best on your healing journey—cheering you on every step of the way! Alex from Leaply
Hi Giovanna! We're thrilled you enjoyed your first practice and that you're feeling confident about easing stiffness and swelling. Keep listening to your body and let us know how your journey goes! Alex from Leaply
Hi there! It’s awesome to hear the app is helping you stick to healthy daily habits and that you find the exercises simple and practical. Thanks for sharing your experience and recommending Leaply! Alex from Leaply
Hi Paula,
Thank you for taking the time to share your concerns — we genuinely regret the impression you've been left with. We're sorry to hear that the program didn't meet your expectations and that you felt disappointed with both the content and the results. We appreciate your honest feedback, as experiences can vary from person to person. We've already reached out to you by email — please check your inbox and reply at your convenience, and we'll do our best to find the right solution for you.
Looking forward to your message.
Ada from Leaply
Hi Sidsel! We're glad you find the instructions easy to follow and appreciate the calm voice guiding you. Thanks for sharing your experience with us. Alex from Leaply
Hi there! We're thrilled that your morning routine with Leaply is something you look forward to and find easy to follow. Thanks for starting your day with us! Alex from Leaply
Hi there! Thanks for sharing your experience with the exercises for your 3-year-old. It's totally okay to adjust the activities to what feels right for her—doing just a few is a great approach. If you ever want more tips or ideas, just let us know. Alex from Leaply
Hi Ellen,
Thank you for taking the time to share your thoughtful feedback. We appreciate your suggestions and are sorry to hear that the daily progression and access limitations didn't match the experience you were hoping for. We understand that some users prefer to plan ahead and review upcoming activities, and we also appreciate you letting us know about the issue you experienced with the app not unlocking the second day. Feedback like yours is valuable as we continue improving the program and the overall user experience. Our team has already reached out to you by email with the details to help resolve this. Could you check your inbox and reply when it works for you?
Looking forward to your message.
Ada from Leaply
Hi Susan! Really glad to hear you’re enjoying the exercises and finding them effective. If you’re having trouble with cancelling or billing, please reach out so we can help sort it out for you. Alex from Leaply
Hi Carolina! Really appreciate you sharing your experience with the activities and how you’re using the app. Thanks for your thoughtful suggestion about marking completion times — it’s super helpful to hear how this impacts your routine. Alex from Leaply