ACH 不可用,因此您将钱转入两张不同的信用卡,但没有给我全额金额。
本来应该拿回1400的,结果只拿了1000
TheOnlineCasino.com 回复2026-07-22
Hello Jeff
We'd like to review what happened with your payout. Please contact our support team with your account details so we can investigate the transaction, verify the payment amounts, and assist you further.
Ron C.
TOC support team
Hello , TheOnlineCasino.com takes responsible gaming seriously and does not allow multiple accounts. Our investigation confirmed that a new account was created using a different email address, which violates our Terms and Conditions.
The deposits were made voluntarily and used for gameplay, so we are unable to reverse those transactions or issue a refund. We appreciate your feedback and continuously review our responsible gaming measures, but our decision in this matter remains final. We wish you all the best moving forward.
Regards
Ron C.
TOC support team
R
RICHARD ANTHONY · 写过 3 条评价 · 已认证 · 体验于 2026-07-19 ·
Hello Richards
We truly appreciate your continued support! It's great to hear you've had positive experiences with our customer service and crypto payouts.
Regards
Ron C.
TOC support team
Hello , We appreciate your feedback! We're glad your payout and card refund were completed quickly. You can always view the estimated processing timeframes when submitting your payout request.
Regards
Ron C.
TOC support team
Hello Zourab
Cryptocurrency withdrawals are typically processed within the timeframe shown when the request is submitted. In some cases, additional verification may be required before funds are released. If your withdrawal is taking longer than expected, please contact our support team so we can review your account.
Regards
Ron C.
TOC support team
Hello Kevin
We appreciate your feedback! It's great to hear your first payout was completed without any issues. Thank you for choosing us.
Regards
Ron C,
TOC support team
M
Mark S · 写过 1 条评价 · 已认证 · 体验于 2026-07-18 ·
★★★★★
趣味游戏
有趣的游戏,无麻烦的支付
TheOnlineCasino.com 回复2026-07-18
Hello Mark , we're glad you enjoyed our games and hassle-free payout experience.
Regards
Ron C.
TOC support team
Hello Michael
Thank you for your review! We're glad you've enjoyed our games and multiple Bitcoin payouts. We appreciate your feedback on processing times and continue working to improve the withdrawal experience.
Regards
Ron C.
TOC support team
Hello Cherie
Thank you for your wonderful review! We're delighted you're enjoying our games, fast payouts, and 24/7 customer support. We truly appreciate your recommendation and your continued trust in us.
Regards
Ron C.
TOC support team
Hi Dominic,
Thank you for your feedback and for sharing your experience! We appreciate the tip regarding Tether and are glad to hear your payouts were successful. We’re happy to have you with us and hope you continue to enjoy the site!
Best regards,
Joseph A.
The Online Casino Team
J
Jesse Conners · 写过 3 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
快速、友好
快速、友好、热情好客
TheOnlineCasino.com 回复2026-07-13
Hi Jesse,
Thank you for your kind feedback! We're delighted to hear you enjoyed our fast service and friendly hospitality.
We truly appreciate your support and look forward to seeing you again soon.
Best regards,
Ray K.
TOC support team
Thank you for your kind words!
We're happy you're enjoying our wide selection of games and that our customer service team continues to make your experience a great one.
Regards
Ron C.
TOC support team
S
SAWYER SCHUTZ · 写过 1 条评价 · 已认证 · 体验于 2026-07-10 ·
★★★★★
赔付金额太可怕了,别被骗了……
支付是可怕的,不要被快速支付所愚弄。从来没有在任何网站上见过这么慢的支付速度,而且我玩了很多游戏。 Said 处理了公司保单的退款,仅收到一笔退款。他们一次处理了全部 3 个。非常奇怪的设定。
TheOnlineCasino.com 回复2026-07-11
Hi Sawyer,
Thank you for sharing your experience. Please be advised that refund processing can take up to 20 business days to be received. Regarding your specific concern, we have noted your feedback about the setup of multiple refunds and are looking into this to ensure clarity. We appreciate your patience.
Best regards,
Joseph A.
The Online Casino Team
A
ANTRONETTE · 写过 3 条评价 · 已认证 · 体验于 2026-07-09 ·
★★★★★
又快又简单!
又快又简单!目前为止最喜欢的
TheOnlineCasino.com 回复2026-07-09
Hi Antronette,
Thank you for the fantastic review! We are so glad to hear you're enjoying your experience with us.
Best regards,
Joseph A.
The Online Casino Team
Hi Valerie
We regularly offer promotions, reload bonuses, cashback offers, and other rewards. If you're not receiving them, please contact our support team so we can review your account and ensure you're eligible for our current promotions.
Regards
Ron C.
TOC support team
Hello Deljuan
While most payouts are processed quickly, some transactions may require additional review. We're glad your second payout was completed successfully.
Regards
Ron C.
TOC support team
Hello Laine
Bonus offers include rollover requirements, which are clearly outlined in the promotion terms before activation. We appreciate you sharing your experience and hope you continue enjoying our promotions.
Regards
Ron C.
TOC support team
V
VINCENT RAY GONZALES · 写过 2 条评价 · 已认证 · 体验于 2026-06-28 ·
Hello Vincent
Thank you for your review! We're thrilled to hear you enjoyed the entire experience, from signing up to playing our games. It's also great to know our customer service and online casino exceeded your expectations.
Regards
Ron C.
TOC support team