# TheRedFirst.com 评价与评分 > 来源: OK.one — https://ok.one/review/theredfirst.com - 域名: theredfirst.com - 分类: 活动与娱乐 - 综合评分: 3.0 / 5 (103 条评价) - 评分分布 5→1 星: 44% / 5% / 4% / 8% / 40% - 所在地: United States · Carrollton - 数据更新: 2026-08-11 TheRedFirst.com（theredfirst.com）在 OK.one 的综合评分为 3.0 分（满分 5 分），基于本站收录的 103 条用户评价，属于活动与娱乐分类，口碑一般。评价两极分化：49% 给出 4 星及以上，同时 40% 打了 1 星；商家回复了 98% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-08-11。 ## 最新评价(第 1/6 页) ### ★★☆☆☆ 嗯！ - LlamaSteve · 2026-08-10 · 已验证 产品看起来不错。运送时间太长了。 ### ★★★☆☆ 需要 2 个订单才能将产品送到…… - Christine D · 2026-08-03 · 已验证 需要 2 个订单才能将产品送到正确的位置 > 商家回复 (2026-08-05): We're sorry it took two shipments to get your order to the correct destination. We appreciate your patience and understanding, and thank you for your support. ### ★★☆☆☆ 该产品花了很长时间...... - Matt McCroskey · 2026-08-03 · 已验证 对于“美国企业”来说，该产品花了很长时间。 注意到产品是从中国发货的 > 商家回复 (2026-08-05): We're sorry for the delay and appreciate your feedback. Although your order was delivered some time ago, we understand your disappointment and sincerely apologize for the experience. Thank you for your support. ### ★☆☆☆☆ 一个月后订单被取消，因为他们无法运送到我的地址？！ - Teresa Stadlmann · 2026-08-03 大约一个月前（7 月 8 日）我订购了一份周年纪念礼物。 7 月 16 日，他们要求我确认我的地址，我当天就立即确认了。到 7 月 26 日，我仍然没有收到任何关于我的包裹已发货的信息，因此我又发送了一封电子邮件，询问他们的状态是什么。三天后他们告诉我他们正在努力，但可能会有“轻微”的延迟。然后在 7 月 31 日，我收到一封电子邮件，说他们根本无法运送到我的地址！他们花了一个月的时间才意识到这一点，而且是在我仔细检查之后！与此同时，我不得不在其他地方订购，因为我需要它来庆祝我的周年纪念日。我已经要求退款，并希望至少能尽快拿回我的钱。总的来说，这家公司的经历很糟糕。 > 商家回复 (2026-08-05): We're sorry for the inconvenience. Unfortunately, our carrier was unable to ship to your address in Denmark. As soon as this was confirmed, we processed your full refund. We sincerely apologize for your experience. ### ★★★★☆ 订购了爱国者的后裔...... - Tim · 2026-08-02 订购了一件爱国者 T 恤的后裔。我的交货很快，但当我打开时，我收到了另一位顾客的衬衫。可能只是混淆了运输标签而发生的情况。 我只是联系了 RedFirst 客户服务团队，并向他们发送了我错误收到的衬衫的照片。他们重新处理了我的订单，我收到了正确的衬衫。对衬衫的质量和图案非常满意。我肯定会从他们那里订购其他物品。 > 商家回复 (2026-08-05): Thank you for your understanding and for giving us the opportunity to make things right. We sincerely apologize for the shipping mix-up, and we're delighted to hear you received the correct shirt and are happy with its quality. We truly appreciate your support and look forward to serving you again! ### ★★☆☆☆ 商品价格昂贵。运输速度非常慢...... - brian carey · 2026-08-01 · 已验证 商品价格昂贵。就该成本而言，运输速度非常慢。 > 商家回复 (2026-08-05): We're sorry for the shipping delay and appreciate your feedback. Thank you for your patience and for your support—we'll continue working to improve both our shipping speed and overall service. ### ★★☆☆☆ 我期待一个传统的坚固的… - Ronald Ivanick · 2026-08-01 · 已验证 我期待的是传统的坚固垫子，带有橡胶背衬，而不是收到的脆弱的“吹走”垫子。 我觉得你的广告误导了我，让我去寻找另一个更高质量的门垫。 > 商家回复 (2026-08-05): We're sorry to hear the doormat didn't meet your expectations. Although your order was delivered some time ago, we sincerely apologize for your disappointment and appreciate your feedback. Thank you for your support. ### ★★☆☆☆ 这是一家代发货幌子公司 - John G · 2026-07-30 这家公司不遗余力地强调他们是一家美国企业。根据我的经验和其他评论，这强调了可信度到了崩溃的程度。 “美国”组件似乎只是中国制造商的代发货渠道。他们很快就会生成一个 USPS 运输标签，该标签将在货架上放置数周，等待您的订单到达美国。检查延误情况将遭到借口骗局。如果他们提前告知安排和运输时间表，我愿意放宽他们的要求，但这种诡计为他们赢得了一星评级。我将其提升至两颗星，因为订单的质量（最终到达后）非常不错。但我不会再向他们订购，并建议您将业务交给一家拥有真正的美国制造工厂的公司。 > 商家回复 (2026-07-31): We're very sorry for the shipping delay and the frustration it caused. We sincerely apologize that your experience didn't meet your expectations. Thank you for your feedback—we truly appreciate it and will continue working to improve our service. ### ★☆☆☆☆ 这是一个精心设计的骗局 - Rodrigues · 2026-07-29 这是一个精心设计的骗局。第一个订单“在运输过程中丢失”。他们于7月6日发起了换货订单，截至7月28日仍没有任何更新。我已要求退款。 值得注意的是，我最初的订单是在五月份下的……所以我很耐心，他们一直向我道歉，两个月后我终于得到了退款。如果他们真的想道歉，他们会免费寄出这件衬衫。 > 商家回复 (2026-07-31): We're sincerely sorry for the delay and the frustration you've experienced. Please send us your order number or contact us again at our support email, and we'll check your case immediately. If your replacement has been lost in transit, we'll make sure it's resolved as quickly as possible, including processing a full refund if applicable. ### ★☆☆☆☆ 从未收到过产品 - Tanya Redig · 2026-07-28 从未收到过产品。七月初订的。现在是7月28日。 这是送给退伍军人的礼物。 非常失望。非常不高兴。 不要从这家公司订购！ > 商家回复 (2026-07-31): We're very sorry for the delay and understand your disappointment. We checked your order, and it's currently in transit with an estimated delivery date of August 5. We sincerely apologize for the inconvenience and appreciate your patience while the carrier completes the delivery. ### ★☆☆☆☆ 不要从 theredfirst.com 购买 - Cs · 2026-07-28 我从 The Red First 订购了一件美国足球风格的婴儿连体衣，我收到的长度比他们的尺码指南中列出的短 4 英寸。当我联系他们的客户服务时，他们要求我发送衣服的照片，上面用卷尺测量，以证明这件衣服比他们的尺码指南中列出的短。我发送了所要求的照片以及来自 theredfirst.com 的屏幕截图，显示了他们自己的尺码指南，显示我订购的尺码应该是 16.7 英寸长。我收到的只有 12.7 英寸长。这接近 25% 的尺寸错误。经过几次电子邮件交流后，他们说尺寸差异“在正常生产公差范围内”。然后他们拒绝退还我的钱或给我发送正确的尺码。 4 英寸的长度差异对于婴儿服装来说是一个巨大的差异。不要从这家公司购买。 > 商家回复 (2026-07-31): We're sorry to hear about your experience. We've reviewed your order and confirmed it was produced according to the selected size. We appreciate your feedback and will continue working with our production team to improve sizing consistency. For a more comfortable fit, we recommend choosing one size up in the future. Thank you for your feedback. ### ★☆☆☆☆ 和其他人一样被骗 - t waier · 2026-07-27 与其他人一样，我希望在下订单之前看到这些评论！我也在 6/26 订购，6/30 收到“标签已创建”电子邮件，但仍然没有订单。我发过电子邮件，打过电话，回复为零。真是个骗局！我将进行退款以拿回我的钱。 > 商家回复 (2026-07-28): We're very sorry to hear about your experience and sincerely apologize for the frustration caused. We'd like to assure you that we are not a scam, and we'd really appreciate the opportunity to look into this for you. Could you please reply with your order number or the email address used for your purchase? We'll check the status of your order immediately and provide you with an update as quickly as possible. Thank you, and we hope to have the chance to make this right. ### ★★★★★ 优质的服务和优秀的书籍…… - Victoria Peck · 2026-07-22 · 已验证 优质的服务和优质的书籍以及快速的运输 > 商家回复 (2026-07-27): Thank you so much for your wonderful review! We're delighted to hear that you were happy with our service, the quality of the products, and the fast shipping. Your kind words truly mean a lot to our team and motivate us to continue providing the best experience possible. We sincerely appreciate your support and look forward to serving you again in the future! ### ★★★★★ 有这么多很棒的商品可供选择…… - Albert L · 2026-07-21 · 已验证 有这么多物美价廉的商品可供选择 > 商家回复 (2026-07-27): Thank you so much for your kind review! We're thrilled to hear that you enjoyed our selection of products and found great value in your purchase. Your support means a great deal to our team, and we're grateful you took the time to share your experience. We look forward to serving you again and hope you find even more favorites in the future! ### ★☆☆☆☆ 物品未发货 - R.Cummings · 2026-07-17 我从这家公司订购了两件衬衫。我收到追踪号码，几周后美国邮政局正在等待该物品。客户服务号码转到一条消息，指出“语音邮件尚未设置”。 他们确实以“真诚的歉意”回复电子邮件，但我仍然没有收到我的物品。 > 商家回复 (2026-07-17): We're very sorry for the frustration and inconvenience you've experienced. We sincerely apologize for the delay. We'll check the status of both of your orders right away and follow up with you as soon as possible. Thank you for your patience—we appreciate the opportunity to make this right. ### ★☆☆☆☆ 订购了两件 250 周年庆典物品…… - Lee Barlow · 2026-07-17 6 月中旬订购了两件 250 周年纪念商品（75 美元），交货日期为 7 月 1 日。该日期前两件商品均未交货。 7 月 6 日至少有一件商品从中国发货。直到7月15日才收到最后一件物品。客户服务充满了陈词滥调和借口。不要从他们那里购买 > 商家回复 (2026-07-20): We're sorry to hear that you were disappointed with your experience. We sincerely apologize for any frustration this may have caused and truly appreciate you taking the time to share your feedback. ### ★☆☆☆☆ 订单迟到不予退款 - Maria Fox · 2026-07-15 我于 6 月 7 日订购了 7 月 4 日的两件 T 恤，计划于 7 月 1 日带着我的衬衫去旅行。我刚刚收到一封关于我的订单已处理的电子邮件，但没有更多关于交货日期的更新！我给他们发了邮件，没有任何回复，打电话也没有回复，衬衫直到7月3日下午才送来，当然那天我不在家，因为我出差了，我试图获得退货和退款，他们告诉我不，因为衬衫准时送来了！太荒谬了，我根本不推荐这家商店，顺便说一句，这是第一次和他们一起购买！ > 商家回复 (2026-07-16): We're sorry your experience didn't meet your expectations. Our support team has already reviewed your case and responded based on our policy. We sincerely appreciate your feedback and apologize for the disappointment. ### ★☆☆☆☆ 糟糕的客户服务，漫长的运输，中国公司 - Jon · 2026-07-15 他们声称是一家美国公司，但所有东西都是从中国直接发货，这意味着运输需要 4 周多的时间。他们给我送来了尺寸错误的衬衫。我有购物车的屏幕截图，订单处理错误。他们告诉我，我不能将其换成更大尺寸的，但他们会给我折扣以订购新的。糟糕的客户服务，漫长的运输，没有退货。买家要小心。 > 商家回复 (2026-07-16): We're sorry to hear about your experience. Our team processed your order according to the size selected at checkout. If you believe there was an error, please contact us directly—we'll be happy to review your case and do our best to help. ### ★★★★★ 衬衫是很棒的礼物 - Sandra Rowland · 2026-07-15 衬衫是很棒的礼物！伟大的品质和创造力。服务、产品和交付非常专业 > 商家回复 (2026-07-16): Thank you so much for your kind words and support! We're delighted to hear you loved the shirts and had a great experience with our service. We truly appreciate your review! ### ★☆☆☆☆ 没有收到商品 - V Jolly · 2026-07-14 没有收到货。状态显示“已发货”，但邮局只显示“标签已创建”。 地址是德克萨斯州的住宅，而不是公司。德克萨斯州 BBB 表示，该公司未在德克萨斯州注册开展业务。 真的只是一个中国骗局。 > 商家回复 (2026-07-16): We're sorry to hear about your experience. Please rest assured that we're here to help. Kindly send us your order number, and we'll investigate your shipment and work to resolve the issue as quickly as possible. --- - 全部评价与筛选: https://ok.one/review/theredfirst.com - JSON 接口: https://ok.one/api/companies/theredfirst.com - 评分口径与数据来源: https://ok.one/methodology/