ThinOptics

This review made our day! Having you with us was a pleasure for. We really value the fact that you are being so open with us and taking the time to share your feedback.

Thanks so much for your continued support over the years! It’s amazing to hear that ThinOptics has been part of your daily routine for over a decade. We love that the phone case attachment keeps them so handy and even better that you’re spreading the word when people ask about them!

Appreciate you sharing that. Three pairs in three years says a lot about both the convenience and the pain point. Scratching is definitely something we’re taking seriously. We’re actively testing more durable lens materials and coatings to improve scratch resistance without adding bulk.

Thank you for the great feedback! We're so glad to hear your nose readers have become part of your everyday routine. Keeping them on your key fob in the contact carry case sounds like a super convenient solution. It’s always great knowing our product is making those daily moments a little easier!

Thank you so much for the kind words and support! We’re thrilled to hear that your thin optic glasses are making a difference and that you’re enjoying both the product and our customer service. It truly means a lot to us. We appreciate the recommendation!

Thank you so much for your continued support since 2010! We truly appreciate your loyalty and the many referrals you’ve shared over the years. It means a great deal to hear that you value our selection and our commitment to standing behind our products. We’re grateful to have you as part of the ThinOptics community and look forward to continuing to serve you. Thank you again for your trust and recommendation. It really does make a difference!

Thank you for sharing your experience and for being with ThinOptics since 2021! We're thrilled the glasses make it easier to read menus and your phone on the go. We're also glad our support team was able to take great care of you when your pair was damaged.

Thank you for sharing your experience! We're happy to hear the holder keeps your glasses convenient and that our team was able to assist you quickly.

We really appreciate your support and your patience. We're always happy to replace your specs when needed. Sorry this latest order is taking longer than usual, but thank you for sticking with us while we get everything sorted.

Thank you! We're glad you like the reading glasses and the designs. The MagSafe wallet case and the handy readers are some of our favorites too! Great to hear they’re working well for you. We appreciate the support!

Thank you for your kind feedback! We’re glad to hear the replacement process was smooth and hassle-free. Our goal is always to make things right as quickly as possible, and we’re happy we could resolve this for you. If you ever need anything else, we’re here to help!

Thank you so much for your kind words! We’re thrilled to hear that you’ve been enjoying ThinOptics since 2023. We take pride in standing behind our products, and it means a lot to know our service has made a difference.

Thank you! We’re glad you had a quick and friendly experience—your kind words mean a lot to us!

We’re very sorry for the inconvenience and understand your frustration. We’ll review your order immediately and follow up with you via email as soon as possible to resolve this.

Thanks for sharing! We’re glad your experience was easy and smooth.

Thank you so much for your kind words! We’re thrilled to hear that your ThinOptics have been a handy companion for your iPhone over the years.

Thank you for sharing your experience. We’re sorry to hear that our price adjustment policy didn’t meet your expectations. We understand how frustrating this can be and appreciate your feedbac. It helps us evaluate ways to improve our customer service. While our policies are in place to maintain consistency, we genuinely value our customers and the trust you place in us.

Thanks so much for your feedback! We're glad you find them comfortable, durable, and easy to wear. Light and easy-to-find glasses are exactly what we aim for!

Thank you for taking the time to share your experience. I’m sorry the product didn’t meet your expectations. Fit can vary significantly with nose-bridge designs, and your feedback about inclusivity in design and clearer expectations is important. We’ll share this with our product and design teams as we continue improving our offerings. We also understand your concerns about the return policy and shipping costs. Your comments highlight areas where we need to do better, and we appreciate you being candid. Thank you again for your honest feedback.

Thank you for the kind feedback! We’re glad you had a great experience with our customer service team.