Hi Carla, sorry for the surprise with the currency charge. We do display a notice that all prices are listed in US Dollars (USD) prior to confirming your order, but we understand it may have been missed.
Feel free to reach out to us at [email protected] — we're happy to help clarify anything. Thanks for the honest feedback!
Thank you for sharing your thoughts with us. If you'd like to review an order over the phone or by email, our team at [email protected] is glad to help.
T
Tricia美国 · 写过 1 条评价 · 体验于 2026-07-27 ·
★★★★★
销售过程开始很容易,却以噩梦结束
订购过程很简单,但这个确认过程却是一场噩梦。我已经尝试提交订单确认三次了。
TicketsOnSale 回复2026-08-01
Hi Tricia, our support team is available at [email protected] if you'd like assistance with your order. We appreciate you sticking with it and getting your tickets.
M
Marco NolascoMX · 写过 1 条评价 · 体验于 2026-07-30 ·
★★★★★
简单又方便
TicketsOnSale 回复2026-07-31
Thank you for the review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
C
Cherie加拿大 · 写过 4 条评价 · 体验于 2026-07-29 ·
★★★★★
点击此处确认订单
单击此处确认订单。我点击了一下,它把我带到了这里。这很令人困惑。金额也以美元为单位!!!!这比我想要花的钱多得多,我没有意识到这是美元。我本来不会买票的。疯狂的。不知怎么的,我买了演唱会门票的保险!? YTA 伙计们。获取YST,更加透明。你的格式很糟糕,很容易错过一些东西。再也不会了。用户体验 0. 预订流程 -10 价格 -10
TicketsOnSale 回复2026-07-31
Thank you for your feedback, and sorry for the surprise with the currency charge. We do display a notice that all prices are listed in US Dollars (USD) prior to confirming your order, but we understand it can it may have been missed. We also specify throughout the checkout process that we are a resale marketplace. his means the tickets listed on our site are sold by independent sellers, and prices are set based on real-time market demand. As a result, prices may exceed the original face value.
We're glad you were able to secure the tickets you wanted, and we always encourage customers to review all listing details, including price breakdowns, before checkout.
Thank you again for your feedback.
Hi Kathie, thank you for the review. Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer.
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Tammy美国 · 写过 3 条评价 · 体验于 2026-07-29 ·
★★★★★
在线演示非常有条理……
由于在线的组织性很强的演示有时很难理解!
TicketsOnSale 回复2026-07-30
Thank you for the amazing review! We're so happy everything came together smoothly for you. If you need us for anything in the future, we're just an email away at [email protected]. Enjoy your event!
N
Nikki Stone美国 · 写过 1 条评价 · 体验于 2026-07-28 ·
★★★★★
诚实、值得信赖、价格优惠
TicketsOnSale 回复2026-07-29
We're so glad you had a great experience — thank you for the review! Feel free to contact us at [email protected] anytime you need assistance. Thanks for being a valued customer!
B
Becky美国 · 写过 1 条评价 · 体验于 2026-07-29 ·
★★★★★
易于浏览的网站
TicketsOnSale 回复2026-07-30
We really appreciate you taking the time to leave this feedback! It means a lot to know you had a smooth experience with us. Don't hesitate to reach out at [email protected] if you ever need help down the road. Thanks for choosing us!
J
Jerry Lance加拿大 · 写过 1 条评价 · 体验于 2026-07-28 ·
★★★★★
很容易导航。
TicketsOnSale 回复2026-07-29
Hi Jerry, thank you so much for sharing your positive experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
L
Lee Stafford澳大利亚 · 写过 2 条评价 · 体验于 2026-07-29 ·
★★★★★
预订过程很顺利
预订过程很好,但我没有收到门票,现在我收到一封电子邮件,告诉我在旅行时手机打不通电话时打电话
TicketsOnSale 回复2026-07-30
Hi Lee, thank you for the amazing review! We're so happy everything came together smoothly for your order. If you need support locating your tickets, we're just an email away at [email protected]. Enjoy your event!
Hi Rebecca, thank you so much for sharing your positive experience! We work hard to make the process easy, so it's great to know it paid off. Reach out anytime at [email protected] if you need us. Hope you enjoy the event!
Hi Christine, sorry the app wasn't working up to your expectations. We will look into this. Glad to hear you were able to secure your desired tickets. Our support team at [email protected] would be happy to answer any questions you have.
Hi Tina, apologies for any confusion. We want to take a moment to clarify how our marketplace works as an independent resale marketplace. We are not a box office or venue. This means the tickets listed on our site are sold by independent sellers, and prices are set based on real-time market demand and may fluctuate often. We make an effort to display this information throughout our site so customers can make informed purchasing decisions before completing their order. Our support team at [email protected] would be happy to answer any questions you have.
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Gogi美国 · 写过 2 条评价 · 体验于 2026-07-22 ·
★★★★★
真的真的真的真的很不喜欢……
真的真的真的真的很不喜欢门票上的移动扫描栏。在活动中我经常无法访问它们,然后就不可能得到修复。
TicketsOnSale 回复2026-07-27
Hi Gogi, apologies for any difficulty to you have with moving barcode. This is ticket delivery method is selected by the event organizer and venue. It refreshes your ticket to ensure no duplication or issues when entering your event.
We're glad to hear the buying process was easy, the pricing felt reasonable, and your confirmation came through promptly. We understand it would be helpful to see your specific seat assignments ahead of time and to have more clarity on delivery timing — these details are typically determined by the venue or event organizer rather than us, but we appreciate you sharing your experience. If you'd like, you can always reach out to us at [email protected] for an update on your seat details or delivery status. Thanks again for choosing us!