I was very impressed by Dallas and Jinger who helped us getting rid of our timeshare in Las Vegas. We had never had the opportunity to use the timeshare as whenever we tried to book something, it was never the right time for them.
Dallas walked me through the entire process. The paperwork was short and easy. The transfer was completed within a few short months. Now we do not have to pay the maintenance fees anymore.
We would recommend Timeshare Specialists to everyone who needs a hassle free transfer.
Timeshare Specialists did very well with our time share relinquishment. Timely, thorough, professional. Kept us apprised of the progress. The bundled Club Travelo it was purchased with has been a disappointment.
We were kept in the know as the process was moving forward. We began process mid November, 2022 and was completed by mid March, 2023. We were glad to have "stumbled" upon the website as we were exploring options for getting rid of our time share. Their price was very reasonable compared to other companies we explored.
The company displayed professionalism, great follow-up (written and oral) and integrity. They were consistent in detailing and outlining the process and expectations with listings, selling and transferring timeshare ownerships. The staff provided outstanding customer service and went over and beyond to ensure the process was completed to my satisfaction.
I was unsure how this process would go honestly. I've read about other companies where the reviews were not the greatest but after stumbling across Timeshare Specialists and all their positive reviews, we decided to reach out to them. It was the best decision ever! They were able to get us out of our contract within less than a year (we reached out in December 2021). Communication with and from them was never an issue, they responded promptly to any questions and kept us in the loop of status changes. If things seemed to not be progressing, it was really them just waiting for the timeshare resort/company itself to respond or process the next steps. They also let you know up front what it'll cost to get you out of your contract and there are no surprise fees along the way. I'd highly recommend them to anyone having trouble getting out of their timeshare contracts! Thank you to everyone involved at Timeshare Specialists! Cheers to no more maintenance fees!!!!
我给Timeshare Specialists打五星好评，不是因为帮我解决了timeshare的问题，而是因为我的代表Dallas Peuse坦诚地告诉我，他无法帮我们退出Welk Desert Oasis的timeshare，因为这需要与Bureau of Indian Affairs打交道，而且很可能不会成功（我们知道该度假村是在BIA的99年租赁协议下运营的）。他建议我不要先付任何公司钱来协助这次退出，因为这几乎肯定会失败，我们的钱也会打水漂。此外，当我问到Diamond Resorts的第二套timeshare时，Dallas给了我直接联系Diamond的联系方式，因为他们通常会与业主合作来协助退出。让我印象深刻的是，Dallas没有试图让我用Timeshare Specialists来做我自己能做的事情。
Very pleased with Timeshare Specialists (TSS).
TSS took approximately 8 months to exit my Bluegreen Timeshare & Vacation club. Good and timely communications regarding progress, responsiveness and status of exit.
Very pleased with their staff and consultants.
Thank you Jodie and Jinger for all your help to get out of my timeshare.
It was a pleasure to deal with you .I was informed how things is going all the time...
Also the price was reasonable.
I am very happy that I do not need to pay any maintenance fees for my timeshare.
The staff were professional, good communications and earlier close than timeline. We are free from our timeshare and this was a good experience. I would recommend this group to anyone looking to get out of their timeshare commitment.
Writing this review nearly 3 years after going through the process, my apologies, I truly waited to see a couple of years go by and "not" see a maintenance bill arrive at my door for the timeshare I "HAD" owned since 1998.
First off, like many, many others before me, I tried a couple of companies that "CLAIMED" to be able to divest me of my timeshare. They "TOOK" my money without any concerns, then "FAILED" to do their service.
I even had a couple of others try and sell me on their plan and when I balked at doing it again, they were quick and rude to dismiss my call.
Then I came upon Timeshare Specialist in 2012, yes 2012, spoke with Dallas, she was very polite, very informative, yet I was still gun shy. She was fine with it, said: "call me" when "you" are ready.
Now 2018, 6 years later, I knew I had to divest. In the meantime, the price of the process had just gone up, but Dallas allowed me to do the process at the old price.
So, the process began in late August, a few weeks later, I was connected with Jinger Jewell of Resort Closings, she did the bulk of the process that got me divested from my resort at the end of November in 2018.
So, to conclude THANK YOU! Timeshare Specialist and a very special Thank you to Dallas Peuse and Jinger Jewell for their patience, customer service, and most of all their efforts to accomplish the process.
Again, I'm sorry for the late review, but I hope it helps any future clients and some concerns they may have in this process.
There is a reason Timeshare Specialists and Resort Closings has an excellent rating with the Better Business Bureau and Trustpilot. They are honest, they are responsive and they do what they say they will do - get you out from under your unwanted timeshare in a timely manner.
A big plus that speaks to their honesty -. there are no up front costs. Fees are not due until closing.
Communication is excellent. Paperwork that is clear and understandable can be completed over the internet or if preferred, through the mail. Phone calls and emails are returned within a day. Very reassuring when trusting your hard earned money to someone in an industry that is infamous for being dishonest. It took 5 months before receiving official confirmation that our Mexican timeshare had been transferred out of our name. To be honest, periodic updates would have been appreciated but any time I got nervous and emailed an informative, courteous and personal response was in my inbox the next day. For me, the reassurance I received from prompt communication alone is more than enough reason to highly recommend Timeshare Specialists.
One thing Timeshare Specialists is NOT is inexpensive! I was shocked at the quote until I did the research and found out how valueless resale timeshare really are. I weighed the costs against year after year of escalating maintenance fees and periodic improvement fees. The relief of being done with my timeshare was worth every penny.
Timeshare Specialists has earned my trust and my heartfelt thanks for a job efficiently and well done.
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