# 100% Genuine Reviews 评价与评分 > 来源: OK.one — https://ok.one/review/titan-wellness.com - 域名: titan-wellness.com - 分类: 运动的 - 综合评分: 4.7 / 5 (60 条评价) - 评分分布 5→1 星: 90% / 2% / 2% / 2% / 5% - 所在地: United States - 数据更新: 2026-08-10 100% Genuine Reviews（titan-wellness.com）在 OK.one 的综合评分为 4.7 分（满分 5 分），基于本站收录的 60 条用户评价，属于运动的分类，口碑优秀。好评高度一致，92% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/3 页) ### ★★★★★ 很棒的购买甚至更好的服务 - JJ Lopez · 2026-08-05 经过广泛的研究后，我决定使用 Titan Welness 的 1 HP 冷水机。与相同规格的其他冷水机相比，成本和功能令人惊叹，而且马丁技术人员的服务和指导是一流的。每周使用该设​​备几次，我看到了很好的效果。 ### ★★★★★ 马丁给了我很大的帮助！ - Gage Burnham · 2026-08-05 ### ★★★☆☆ 我从…购买了两种产品 - Lisa Johnston · 2026-08-04 我从该公司购买了两种产品。 Bravo XL 冷浸浴缸 + 冷水机套装和 Sauna Duo-Therapy Pro® — 二合一：红外线加热模式或蒸汽模式。大多数情况下，商品都非常好，客户服务也很好。然而，我对桑拿有一个问题。桑拿房附带的控制器的单位是摄氏度，而他们的网站清楚地显示控制器的单位是华氏度。 当我向该公司询问此事时，我被告知“摄氏度读数是因为我们的桑拿浴室是为全球受众而设计的，而摄氏度是世界各地温度的领先标准。因此，我们所有的单位都配备了这种类型的刻度。” 然而，他们的网站称“Titan Wellness（以冷浸和健康设备而闻名）并不直接运送到海外。他们的 Titan Wellness 运送政策表明他们仅在美国本土运送，部分运送到加拿大。” 顺便说一句，美国是加拿大的 8.5 倍。 当我询问何时可以收到合适的控制器时，我没有得到答复。 ### ★★★★★ 满意的客户 - Michael Hites · 2026-07-30 产品确实比预想的要好。有一个小的运输问题，他们尽力解决了。我对结果非常满意，并会推荐这个产品和公司！ > 商家回复 (2026-07-30): Thank you so much for taking the time to share your experience and for trusting Titan Wellness with your recovery journey! We're thrilled to hear that the product exceeded your expectations. That's exactly what we strive for—delivering premium-quality wellness equipment that performs even better than customers anticipate. While we're sorry there was a shipping issue, we truly appreciate your patience and understanding. Although shipping carriers occasionally create situations outside of our control, our team is always committed to finding the best possible solution and making things right for our customers. Knowing that we were able to resolve the issue to your satisfaction means a great deal to us. Our entire team works hard to provide not only high-quality products but also responsive customer service before, during, and long after every purchase. Whether it's product setup, technical support, maintenance questions, or general assistance, we're always here to help. Thank you again for your recommendation and your kind words. Feedback like yours motivates our entire team to continue improving every day. We hope you enjoy your cold plunge for many years to come, and if you ever need anything at all, please don't hesitate to reach out to us. Phone: (833) 865-7900 Email: hello@titan-wellness.com Thank you again for being part of the Titan Wellness family—we truly appreciate your business and support! ### ★★★★★ 我很感激泰坦的健康 - serg ramos · 2026-07-29 我感谢泰坦健康公司、吉列尔莫和乔什帮助我完成了整个设置。他们花时间帮助我，不着急，我把它组装好了，非常喜欢它。谢谢你，愿上帝保佑你 > 商家回复 (2026-07-30): Thank you so much for your incredibly kind words! Reading reviews like yours truly makes our day. We're honored that you chose Titan Wellness, and we're especially happy to hear that Guillermo and Josh were able to make your setup experience smooth and enjoyable. We believe that purchasing a cold plunge is just the beginning of the journey, which is why our team takes the time to walk every customer through assembly, answer questions, and make sure everything is working exactly as it should. There's never any rush—we want every customer to feel confident and excited about their new investment. It means the world to us to hear that you "freaking love it!" Our mission is to help people improve their health, recovery, wellness, and daily routine with products they can rely on and a customer support team that's there whenever they need us. We'll be sure to share your kind words with Guillermo and Josh—they'll be thrilled to know they made such a positive impact on your experience. Thank you again for placing your trust in Titan Wellness and for recommending us to others. If you ever have questions, need maintenance tips, or simply need assistance in the future, our team is always just a phone call or email away. Phone: (833) 865-7900 Email: hello@titan-wellness.com God bless you as well, and thank you for being a valued member of the Titan Wellness family. We wish you many years of health, recovery, and enjoyment with your cold plunge! ### ★★★★★ 没有人更好 - Jason Carr · 2026-07-24 对于我在 Titan Wellness 的体验和他们的客户服务，我无法说出足够多的好话。吉列尔莫不遗余力地帮助我解决了涉及我的冷跳订单的问题。他花时间亲自追踪我的产品，在整个过程中随时向我通报情况，并确保它快速发货。 在当今世界，很少有人真正关心把事情做好，但吉列尔莫超出了所有人的预期。他的专业精神、沟通能力和对客户满意度的奉献精神非常出色。 自始至终，Titan Wellness 提供卓越的客户服务和支持。很明显，他们支持自己的产品并真正重视他们的客户。如果您正在考虑购买冷跳水，您可以放心购买，因为他们的团队会全程照顾您。强烈推荐！谢谢吉列尔莫和维克多以及整个泰坦家族 > 商家回复 (2026-07-25): Thank you so much for taking the time to share such an incredible review and for your kind words about your experience with Titan Wellness. We are truly grateful for your support and are thrilled to hear that Guillermo was able to provide the level of service we strive to deliver every day. We will be sure to share your feedback with both Guillermo and Victor—they'll be delighted to know their efforts made such a positive impact. At Titan Wellness, we believe that purchasing a cold plunge is just the beginning of the customer relationship. Our commitment is to provide exceptional support before, during, and long after your purchase. Whether it's tracking an order, answering product questions, helping with setup, troubleshooting, warranty assistance, or offering general guidance, our U.S.-based support team is always here to help. We sincerely appreciate your recognition of Guillermo's professionalism, communication, and dedication. We take great pride in treating every customer the way we would want to be treated ourselves, and reviews like yours remind us why we work so hard. If you ever need anything in the future, please don't hesitate to reach out. Our team is available Monday through Friday, 10:00 a.m.–6:00 p.m. PST. Phone: (833) 865-7900 Email: hello@titan-wellness.com Website: www.titan-wellness.com From everyone at Titan Wellness—especially Guillermo, Victor, and the entire team—thank you for trusting us with your wellness journey. We hope you enjoy your cold plunge for many years to come, and we look forward to serving you again in the future. Welcome to the Titan family! ### ★★★★★ 马丁5星！ - Dylan Aleba · 2026-07-23 马丁立即联系我，询问我新购买的一马力泰坦冷水机，并回答了我的所有问题。他非常乐于助人，知识渊博，我绝对给他五星级以及泰坦健康 > 商家回复 (2026-07-24): Thank you so much for your outstanding 5-star review! We're delighted to hear that Martin reached out promptly after your purchase and was able to answer all of your questions about your new 1 HP Titan Chiller. Providing proactive, knowledgeable, and personalized customer service is something we take great pride in, and we're thrilled that Martin delivered the experience you deserved. We'll be sure to share your kind words with Martin. Recognition like yours means a great deal to our team and motivates us to continue providing exceptional service to every customer. We sincerely appreciate your trust in Titan Wellness and are confident you'll love the performance of your new 1 HP chiller. If you ever need assistance with setup, maintenance, troubleshooting, or have any questions in the future, our U.S.-based support team is always happy to help. Contact Titan Wellness: • Phone: (833) 865-7900 • Email: hello@titan-wellness.com • Monday–Friday, 10:00 AM – 6:00 PM PST Thank you again for choosing Titan Wellness and for recognizing Martin with a 5-star review. We truly appreciate your support and welcome you to the Titan Wellness family! ### ★★☆☆☆ 到目前为止，冷水机还可以，但专有过滤器价格昂贵 - Jack Colombo · 2026-07-23 冷水机到目前为止还可以。沟通很糟糕。买家要小心，你将不得不购买他们的专有过滤器，这将花费你 15 美元/月，我不知道 当我购买该产品时，我以为它会有图片中常见的过滤器。你可以在亚马逊上以每件 2 美元左右的价格买到它们。现在，他们配备了无人拥有的专有过滤器，并表示 12 个过滤器的售价为 99 美元，非常便宜。但他们也只给我提供了 4 件装，价格为 40 美元，运费为 15 美元。我什至回邮件询问是否有更好的批量购买优惠，但没有收到任何回复。我讨厌成为评论凯伦，但我可以在这里得到答案，但不能通过直接电子邮件。 这只是我在花了近 1200 美元购买冷水机后没想到的额外费用 > 商家回复 (2026-07-24): Thank you for your feedback. We're glad to hear that your chiller is working well so far. That said, we're a bit confused by the 2-star rating if the product is performing as expected. If there is a specific communication issue you experienced, we'd genuinely like to understand it. Our U.S.-based customer support team is available Monday through Friday, 10:00 a.m. to 6:00 p.m. PST by both phone and email, and we work hard to respond to every customer as quickly as possible. If you reached out outside of business hours, that may explain the delay. Regarding the replacement filters, we strive to keep ownership costs as low as possible. Our replacement filters are among the most affordable on the market, with a 12-pack available for just $99—approximately $8.25 per filter. We encourage customers to compare both the price and quality of our filters with competing brands, many of which charge significantly more for equivalent replacements. If there's anything we can do to improve your experience, please contact us directly at (833) 865-7900 or hello@titan-wellness.com. We'd appreciate the opportunity to address your concerns and hope you'll consider updating your review once we've had the chance to help. ### ★★★★★ Victor 和 Titan Wellness 是顶级标准 - Anthony Gehman · 2026-07-22 维克多是我们大学男子足球项目的泰坦代表。他是我遇到过的最有帮助的销售代表之一。给我们带来了一笔好交易。我们将在未来的许多体育项目中使用泰坦。我们期待收到的浴缸质量。如果您与泰坦合作，请找维克多！ > 商家回复 (2026-07-22): Thank you so much for your outstanding review and recommendation! We're honored to support your university men's soccer program. Victor is dedicated to providing exceptional service, and we're thrilled to hear he was able to answer your needs and secure a great solution for your team. We truly appreciate your trust in Titan Wellness and look forward to supporting your soccer program—and many more of your athletic programs—for years to come. Thank you for choosing Titan! ### ★★★★★ 马丁提供优质的客户服务 - Joe DeBlassie · 2026-07-22 马丁提供优质的客户服务。回答了我所有的问题 > 商家回复 (2026-07-22): Thank you for your 5-star review! We're delighted to hear that Martin provided great customer service and was able to answer all of your questions. We'll be sure to share your kind words with him. We truly appreciate your support and thank you for choosing Titan Wellness. Enjoy your cold plunge! ### ★★★★★ 马丁是个种马 - Benjamin Skidmore · 2026-07-22 马丁是个猛男。帮了很多忙。喜欢能量 > 商家回复 (2026-07-24): Thank you so much for your fantastic review! We're thrilled to hear that Martin made such a great impression and was able to help you throughout the process. We take great pride in providing knowledgeable, friendly, and responsive customer service, and it's always rewarding to hear when one of our team members goes above and beyond. We'll be sure to pass your kind words along to Martin—he'll be excited to know his energy and dedication made such a positive impact on your experience. Thank you again for choosing Titan Wellness. If you ever have any questions about your cold plunge, chiller, accessories, setup, maintenance, or if you need assistance in the future, our U.S.-based support team is always here to help. You can reach us at: • Phone: (833) 865-7900 • Email: hello@titan-wellness.com • Monday–Friday, 10:00 AM – 6:00 PM PST We truly appreciate your business and look forward to serving you again. Enjoy your Titan Wellness products and thank you for being part of the Titan family! ### ★☆☆☆☆ 我于 6 月 8 日购买了泰坦冰浴…… - Alberto Zendejas · 2026-07-20 更新：7/31 Titan Wellness 的 Victor 会说任何话来阻止您退款，但不会跟进。 说实话，这都是胡说八道。现在已经持续两周了，我打开了退款，现在我开始获得一些客户服务，但为时已晚。与这家公司保持清晰。 各个方面都很糟糕。 我于 6 月 8 日购买了泰坦冰浴，打算收到黑色型号。然而，我被告知它已经缺货了，并为我提供了美国国旗版作为替代品。 当包裹到达时，我给冰浴充气，立即发现里面发霉了，我用照片记录下来。设置冷水机后，它无法运行，并且多次使我的 GFCI 插座跳闸。我在多个插座上进行了测试，以排除我家电力系统的问题，但每次都会出现同样的问题。 联系客户服务后，我被指示先退回有缺陷的冷水机，然后再发送替换品。我这样做了，并安排了更换货物。不幸的是，由于联邦快递的问题，尽管我已经成功收到同一订单的前三个包裹，但替换品从未到达。 从那时起，我多次致电试图解决该问题，并多次要求运送另一个替换品。不幸的是，我已经得到了逃避。虽然乔什（Josh）很专业，反应迅速，并尽力提供帮助，但似乎没有其他人能够解释正在发生的事情或提供明确的解决方案。 总的来说，我对产品的质量和我收到的客户服务水平都非常失望。本来应该是简单的保修更换却变成了漫长而令人沮丧的经历，而且没有解决办法。此时，我只是要求更换承诺的冷水机，以便我最终可以使用我购买的产品。 我不会推荐。 > 商家回复 (2026-07-21): Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We would like to clarify that we have been, and continue to be, in regular communication with you regarding your replacement chiller. Our team is actively taking care of your replacement and working to ensure it reaches you as quickly as possible. We truly appreciate your patience and the opportunity to make this right. We are confident you will enjoy your Titan system once everything is resolved, and we look forward to earning your trust back. If you're happy with the final outcome, we would greatly appreciate you updating your review to reflect your complete experience. — The Titan Wellness Team ### ★☆☆☆☆ 我很少留下负面评论 - Michael Afek · 2026-07-20 我很少留下负面评论，但在与 Titan Wellness 打交道几周后，我觉得其他人应该了解我的经历。 我购买了他们的一份冷饮作为送给朋友的惊喜礼物。在下订单之前，我与维克多交谈，他向我保证一切都会顺利。不幸的是，事实并非如此。 在过去的几周里，我花了无数个小时跟进他们的团队，因为浴缸仍然没有交付。我还与维多利亚和 AJ 进行了交谈，每次我被告知有人会给我回电话或提供最新情况。那些回调从未发生过。每次更新都是因为我反复联系。如果我没有继续追他们，我相信我不会听到任何声音。 缺乏沟通、问责和后续行动非常令人失望。本来应该是一件令人兴奋的礼物变成了一次充满压力和令人沮丧的经历。 根据我的经验，我不推荐 Titan Wellness。如果您正在考虑从他们那里购买，请做好潜在的交货延迟和糟糕的客户服务的准备。我希望我选择了另一家公司。 > 商家回复 (2026-07-21): Michael, We sincerely apologize for the delay and understand your frustration. We would like to clarify that our team has remained in communication with you and continues to provide updates regarding your order. As discussed, you are receiving a complimentary upgrade to our newest Triumph model, featuring an all-around protective skirt and phone holder, at no additional charge. We are also including additional gifts as compensation for this particular delay. Your tub is currently on the way and is expected to arrive by early next week. We truly appreciate your patience and look forward to you receiving your upgraded cold plunge. — The Titan Wellness Team ### ★☆☆☆☆ 整套 POS 冷水机在 3 个月后失效 - Mike · 2026-07-19 完整的 POS 桶不能很好地组合在一起...看起来像一个旧自行车轮胎，管子伸出来..冷水机在 3 个月后坏了...产品完全失败 > 商家回复 (2026-07-20): Hi Mike, We're sorry to hear you're dissatisfied with your experience. We have no record of you contacting Titan Wellness regarding these concerns. If your chiller stopped working after three months, it would still be covered under our warranty. It's also possible there may be a setup or operating issue, and our U.S.-based technical support team would be happy to troubleshoot it with you. Our goal is to make sure you have a fully working system again as quickly as possible. If we determine that any component is covered under warranty and requires replacement, we'll take care of it—no problem. Please contact us directly with your order number at hello@titan-wellness.com or call 833-865-7900. We look forward to resolving this for you. – Titan Wellness Team ### ★★★★★ 我一直想要冷水潜水…… - Harry Wilkins · 2026-07-18 我很长时间以来一直想泡个冷水澡，但我有一个家庭，还要上学，我无法证明花数千美元买一个冷水澡是合理的，但我看到泰坦在浴缸和冷水机上有特价，而且它在我的价格范围内，所以我很高兴能得到它。我还不能对产品给出诚实的评论，但我可以谈谈客户服务。我接到一位男士的电话，他的名字或缩写是 RJ，他非常有礼貌，想确认我的订单，并让我知道日常维护所需的其他事项。他提出但没有强迫我买任何东西。到目前为止，一切都很好。 > 商家回复 (2026-07-18): Hello Harry, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear your ordering experience was smooth and informative. It's great to know our team provided helpful guidance without any pressure and made the process easy from the start. Thank you for choosing Titan Wellness. If you ever need assistance, our team is always here to help. hello@titan-wellness.com 833-865-7900 Titan Wellness Team ### ★★★★★ 良好的客户服务 - Trevor Burch · 2026-07-18 我有冷水机。效果很好。我把泵关掉了，然后联系了客户服务部。他们非常乐于助人，即使我已经过了保修期，他们仍然与我合作并帮助我获得了更换泵。 > 商家回复 (2026-07-18): Hello Trevor, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear your Titan Wellness chiller has been performing well and that our customer service team was able to assist you with a replacement pump. We always strive to support our customers whenever we can, and we're glad we could help keep your recovery routine going. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. hello@titan-wellness.com 833-865-7900 Titan Wellness Team ### ★★★★★ 永远五颗星 - Laura Beerman · 2026-07-18 永远五颗星！技术支持团队始终友好并回答每个问题。他们很快就让我恢复正常运行，我觉得我真的知道自己在做什么。感谢泰坦！ > 商家回复 (2026-07-18): Hello Laura, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear our technical support team has consistently been able to answer your questions and get you back up and running quickly. Helping our customers feel confident and supported every step of the way is always our goal, and we're so glad you've had such positive experiences with our team. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. hello@titan-wellness.com 833-865-7900 Titan Wellness Team ### ★★★★★ Titan Wellness 的 RJ 呼吁退出…… - Brian · 2026-07-17 来自 Titan Wellness 的 RJ 因一次大额采购而打来电话，非常专业地解释了我的新 Titan Cold Plunge Tub 的过程，并详细解释了整个过程，包括运输细节。 很高兴与 RJ 交谈。 > 商家回复 (2026-07-17): Hello Brian, Thank you for taking the time to share your experience. We truly appreciate your support. We're delighted to hear you had a great experience learning about your new Titan cold plunge. We believe every customer should feel informed and confident throughout the process, from product selection to shipping, and we're glad our team was able to provide the guidance you needed. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. hello@titan-wellness.com 833-865-7900 Titan Wellness Team ### ★★★★★ 泰坦冷跳很棒 - Gilbert Aspeitia · 2026-07-17 泰坦冷跳太棒了！我有另一个冷插系统，没有可比性。泰坦的客户服务是一流的。我真的很喜欢我的泰坦冷浸系统，并强烈推荐该产品和公司。 > 商家回复 (2026-07-17): Hello Gilbert, Thank you for your fantastic review! We're thrilled to hear you're enjoying your Titan cold plunge system and that it has been such a positive upgrade. It's also great to know our customer support made a strong impression. We appreciate your recommendation and are grateful to have you as part of the Titan Wellness community. If you ever need assistance with your cold plunge, water chiller, or anything else, we're always here to help. hello@titan-wellness.com (833) 865-7900 Titan Wellness Team ### ★★★★★ 这些家伙太棒了！ - Paul Lourick · 2026-07-15 > 商家回复 (2026-07-15): Hello Paul, Thank you for your fantastic review and for choosing Titan Wellness. We truly appreciate your support. We're delighted to hear you've had such a positive experience. Providing high-quality cold plunge products and exceptional customer service is what we strive for every day. Thank you for being part of the Titan Wellness community. If you ever need assistance, our team is always here to help. hello@titan-wellness.com 833-865-7900 Titan Wellness Team --- - 全部评价与筛选: https://ok.one/review/titan-wellness.com - JSON 接口: https://ok.one/api/companies/titan-wellness.com - 评分口径与数据来源: https://ok.one/methodology/