Toponetrader

Hey Carlos, It's fantastic to hear you've had a great experience with Top One Trader! We appreciate your support and look forward to being part of your continued trading success. Thank you for choosing Top One Trader!

Hey Mark, That's exactly the experience we aim to provide! It's great to hear Sarfraz responded quickly, gave clear instructions, and resolved everything on the first interaction. Thank you for choosing Top One Trader!

Hey Shawal, A big shoutout to Janice for getting everything sorted so quickly! It's wonderful to hear her friendly support helped resolve your issue within minutes. Thank you for choosing Top One Trader!

Hey James, What a fantastic review—it's especially rewarding to hear that our clear rules and structured evaluation helped strengthen your trading discipline. Knowing the platform and dashboard made your journey smooth, along with your recommendation to other traders, means a great deal to our entire team. Wishing you continued success as you reach your next milestones! Thank you for choosing Top One Trader!

Hey Mhiz, Sarfraz will be delighted to hear your kind words! Providing quick responses and clear explanations is exactly the kind of support we aim to deliver, and we're glad he was able to make your experience such a positive one. Thank you for choosing Top One Trader!

Hey Ts, Daniel will be thrilled to hear your kind words! Knowing his quick responses and support made a positive difference is exactly the kind of experience we strive to provide. Thank you for choosing Top One Trader!

Hey Mukti, It's wonderful to hear that Matt and Clay's encouragement had such a positive impact on your journey. We'll be sure to share your kind words with them—they'll truly appreciate the recognition. Thank you for choosing Top One Trader!

Hey Abubaker, We appreciate your honest feedback regarding the 6% maximum payout, and comments like yours help us continue evaluating ways to improve our programs. Thank you for choosing Top One Trader!

Hey Cesar, Short and simple, but it means a lot to us! We're thrilled you're enjoying your experience with Top One Trader and appreciate your support. Thank you for choosing Top One Trader!

Hey Emmanuel, Knowing our support team has earned your trust means a lot to us. Being available when traders need quick answers is a priority, and we're delighted you've consistently had that experience. Thank you for choosing Top One Trader!

Hey Qinisela, Your recommendation truly means a lot! Around-the-clock support is something we take pride in, and it's rewarding to know it has made a difference in your experience. Thank you for choosing Top One Trader!

Hey Daniel, Nothing makes us happier than knowing both our support team and platform made your experience a smooth one. We’ll keep working hard to provide fast assistance and an easy-to-use trading environment. Thank you for choosing Top One Trader!

Hey Kabir, Sarfraz will be delighted to hear your shoutout! It's great to know he was quick to jump in and provide the help you needed. Thank you for choosing Top One Trader!

Hello Liam, We respectfully disagree with the statements made in your review, particularly given the multiple opportunities that were provided to you. As clearly outlined in our policy: If you own multiple Top One Trader FUNDED accounts, you must not place identical trades within 30 minutes of each other across those accounts. To avoid being flagged for copy trading, make sure there's a minimum 30-minute gap between identical trades on different funded accounts you own. During our previous review, we identified Copy Trading violations across four funded accounts. Although this constituted a breach of our prohibited trading policies, on 18 June we chose to make an exception by resetting all four accounts and allowing you to continue trading. The rule was clearly explained to you, and our review email specifically stated that any further violation would result in account termination. Despite this goodwill gesture and prior warning, our latest review on 2nd july identified the same prohibited trading activity again across your accounts. You also state that we allowed you to “absorb 100% of the risk.” We do not believe this fairly reflects what occurred. When violations were first identified across four accounts, we could have enforced the applicable policy at that stage. Instead, we absorbed the cost of resetting all four accounts and gave you another opportunity to continue trading. Therefore, it is difficult to understand how the risk was entirely yours when we provided full resets following activity that had already breached our prohibited trading rules. We have done our best to provide you with opportunities beyond what our policies normally allow. However, it is neither feasible nor fair to other traders for us to continue issuing resets after repeated violations of the same policy, particularly after a clear prior warning. We are also disappointed by the timing of this review. Following the latest decision, you requested that we provide another free reset. Only after we explained that a further exception was not possible did this one-star review appear. While we fully respect your right to share your experience and feedback, we believe it is important that the full context including the previous violations, the four free resets provided on 18 June, the clear final warning, and the subsequent repeated violations is presented fairly and transparently. Our decision was based solely on the repeated breaches of the published rules and the warning previously provided. Kind regards, Paras Risk & Compliance Team